We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Pantai Indah Kapuk Boulevard PIK Avenue, Kamal Muara, Jakarta 14470 Indonesia
E-mail hotel
8 people are viewing this hotel
Hotel direct offer!Package deal
Expedia.com
US$95
View deal
Swissotel
US$95
View deal
Vio.com
US$85
View deal
Booking.comUS$95
Hotels.comUS$95
Destinia.comUS$108
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2463)
Room & Suite (204)
Videos (4)

About

#2 of 1,238 hotels in Jakarta
Location
Cleanliness
Service
Value
Swissôtel Jakarta PIK Avenue is the newest premium hotel in Jakarta. The hotel is only 15 minutes drive from Soekarno-Hatta International Airport and has direct access to PIK Avenue Mall and the adjacent Mercure Jakarta Pantai Indah Kapuk. It offers the best of Swiss hospitality with well-designed 412 guest rooms and suites, authentic dining at The Chinese National and vitality-inspired Pürovel Spa & Sport. The hotel features the largest ballroom in North Jakarta ideal for events up to 3,000 guests, complemented by 9 meeting rooms, two lounges, an amphitheater and trendy pre-function area.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Tennis court offsite
Kids stay free
Valet parking
Paid public parking on-site
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Water park offsite
Babysitting
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Romantic
Languages Spoken
English, French, Chinese, German and 2 more
Hotel links
Special Offer:Package deal
2122Reviews9Q+A95Room tips
Traveller rating
  • 2,004
  • 85
  • 15
  • 10
  • 8
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
kiba wrote a review 8 Dec
1 contribution
good place, good services, worth visit for holiday or business, nice security personell mr.suganda very kind person!! help to find toilet and other room when we held the annual gathering event at end of weekend
Read more
Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Davis wrote a review 1 Dec
Jimbaran, Indonesia3 contributions2 helpful votes
Hotel's Favourite
Very nice experience and a great hotel at a good value in a great location. Thanks to the excellent staff include from the executive lounge and the cleaning staff of Awi, Paska, and Devi for their hard work in keeping the rooms spotless. Overall, I really enjoy staying at this hotel.
Read more
Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Halpin, General Manager at Swissôtel Jakarta PIK Avenue
Responded 1 week ago
Dear Vacation627668602516, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team especially House Keeping team; as they received your personal appreciation and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Enda C wrote a review 8 Dec
1 contribution
I got information that there is a coffee shop that is open 24 hours. Me and my friend decided to go there at 1am to do some work, when i got there i was greeted very friendly by staff named hakim The service was very good even though it was already 1am, but the place is a little uncomfortable because there are lost mosquitoes but hakim quickly gave me mosquito repellent But the place is good to hangout with friends until morning
Read more
Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Derald wrote a review 8 Dec
1 contribution
I was at Brownmilk 24 Hours, it such a wonderful ambience in the evening, I asked Angga the bartender what kind of wine or cocktail can make me chilled out and relax, the bartender suggesting me very nice, with little bit story of the drinks, I felt so happy, and add my knowledge as well, The best Bartender!! excellent service, I'm very satisfied at Brownmilk by Swissôtel Jakarta PIK Avenue,, I hope comeback very soon.. Thanks Angga, Cheers!!
Read more
Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Sutiady T wrote a review 6 Dec
1 contribution
Very convenient, near to shopping malls and eateries. Cozzy, clean and modern. Good food and ambience…Very helpful staff, especially doorman “Ervan”, very helpful in recommending good places to visit and to eat. Will definitely stay here again next time.
Read more
Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Halpin, General Manager at Swissôtel Jakarta PIK Avenue
Responded 3 days ago
Dear Sutiady T, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your visit at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team especially Mr. Ervan , I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Preethirajashek wrote a review 6 Dec
Worldwide
Thank you to Yori as airportassist, he arrange the transportation from airport to hotel and he will attend to waiting me at departure gate until 1 hours more because my lugagge last out from bagagge claim, he very kind to talk with me during to the car and explaine about the hotel. for the hotel is very nice view and breakfast. i will back to this hotel if i come again to jakarta.
Read more
Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Halpin, General Manager at Swissôtel Jakarta PIK Avenue
Responded 4 days ago
Dear Curious39717467823, Grüezi! My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Allow me to express my gratitude for dropping us a review regarding your perfect stay with us. I am happy to know we managed to provide you with comfort throughout your stay. Your kind words certainly shared to team in particular Mr. Yori as he received your personal appreciation. This will bring nothing more than encouragement for us to keep improving the quality of our services. Thank you again for sharing your experience with us. Stay safe and looking forward to welcoming you again soon at Swissôtel Jakarta PIK Avenue! Best regards, Sean Halpin General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Defin Devara wrote a review 6 Dec
South Tangerang, Indonesia5 contributions
The Chinese National is one of my Favorite Restaurant. Thank you to TCN Team who are very friendly and make us feel welcome especially Pak Very, Bu Selfi and Bu Dilla. Their very helpful. And for the food is always delicious, the few times I've eaten at TCN are always memorable, my favorite foods at TCN are Tomyum, Lemongrass Chicken Chop and Beef Wellington.
Read more
Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Halpin, General Manager at Swissôtel Jakarta PIK Avenue
Responded 4 days ago
Dear defind, Grüezi! My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Allow me to express my gratitude for dropping us a review regarding your dining experience at The Chinese National. I am happy to know you enjoyed our food. Your kind words are shared to the team. I believe this will encourage all of them to continuously improve the quality of our products and services. Please do not hesitate to follow The Chinese National Instagram @thechinesenational to get updates for upcoming promotion soon. Thank you again for sharing your satisfaction. Stay safe and looking forward to welcoming you again soon at Swissôtel Jakarta PIK Avenue! Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob J wrote a review 5 Dec
This really is a great hotel. All the staff in the lounge were so friendly, they went above and beyond in their service and hospitality. Big shout out to Sasa. Her bright and bubbly personality made my morning!
Read more
Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Halpin, General Manager at Swissôtel Jakarta PIK Avenue
Responded 4 days ago
Dear L6306MUrobj, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that we can provide you with a memorable visit with us. Rest assure that your comments are shared with our Executive Lounge team, Ms. Sasa. I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to see you soon! Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chichi wrote a review 5 Dec
Pontianak, Indonesia
This is my first time staying in here.Devy paska and susi is very nice and very helpful. Very excited staying in here. The staff was all very kind and friendly. Next time i will come back again. Thank you swissotel and all the staff.
Read more
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Halpin, General Manager at Swissôtel Jakarta PIK Avenue
Responded 4 days ago
Dear chichil186, Perkenalkan nama saya Sean Halpin, General Manager Swissôtel Jakarta PIK Avenue. Terima kasih banyak atas ulasan yang Anda bagikan mengenai pengalaman berkunjung Anda bersama kami. Tentunya kami senang dalam mengetahui pengalaman Anda menyenangkan terutama pelayanan yang diberikan oleh House Keeping tim. Pujian seperti ini pun akan menjadi penyemangat bagi seluruh tim untuk selalu mengembangkan kualitas pelayanan kami. Sekali lagi terima kasih atas ulasan kepuasan Anda ini. Tetap jaga kesehatan dan sampai berjumpa kembali dikedatangan Anda selanjutnya di Swissôtel Jakarta PIK Avenue! Hormat saya, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Silvy W wrote a review 4 Dec
Jakarta, Indonesia4 contributions1 helpful vote
Always enjoy staying in here. Especially guest relation and executive lounge, carolina,bhisma,chelsea,nuril,sasa,fatur,regina. Always excited staying in here. The staff was all very kind and friendly.
Read more
Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Sean Halpin, General Manager at Swissôtel Jakarta PIK Avenue
Responded 4 days ago
Dear silvyw2021, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that we can provide you with a memorable visit with us. Rest assure that your comments are shared with our Executive Lounge team. I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to see you soon! Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$103 - US$129 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaPenjaringan
NUMBER OF ROOMS
412
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

SWISSOTEL JAKARTA PIK AVENUE (S̶$̶1̶5̶3̶) S$137: UPDATED 2022 Hotel Reviews, Price Comparison and 2,547 Photos (Indonesia) - Tripadvisor

Frequently Asked Questions about Swissôtel Jakarta PIK Avenue
Which popular attractions are close to Swissôtel Jakarta PIK Avenue?
Nearby attractions include PIK Avenue (0.10 km), Mangrove Forest (0.4 km), and Alam Angke Kapuk Nature Park (0.3 km).
What are some of the property amenities at Swissôtel Jakarta PIK Avenue?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Swissôtel Jakarta PIK Avenue?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swissôtel Jakarta PIK Avenue?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Swissôtel Jakarta PIK Avenue?
Yes, free parking, a parking garage, and paid public parking on-site are available to guests.
What are some restaurants close to Swissôtel Jakarta PIK Avenue?
Conveniently located restaurants include The Chinese National, Momo Paradise Pantai Indah Kapuk, and Ikkudo Ichi - Pantai Indah Kapuk.
Are there opportunities to exercise at Swissôtel Jakarta PIK Avenue?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Swissôtel Jakarta PIK Avenue have airport transportation?
Yes, Swissôtel Jakarta PIK Avenue offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swissôtel Jakarta PIK Avenue?
Yes, dry cleaning and laundry service are offered to guests.
Does Swissôtel Jakarta PIK Avenue offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Swissôtel Jakarta PIK Avenue?
The staff speaks multiple languages, including English, French, German, Chinese, Indonesian, and Malay.