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Mercure Jakarta Kota

551 reviews
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Traveller (240)
Room & Suite (301)
Dining (80)
Overview
  • Excellent25%
  • Very good43%
  • Average23%
  • Poor6%
  • Terrible3%
Travellers talk about
“hayam wuruk”(11 reviews)
“duck king”(3 reviews)
“holland bakery”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (551)Write a Review
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Show reviews that mention
All reviewshayam wurukduck kingholland bakerychinatown areaexecutive deluxe roomnice hoteldim sumnon smokingroom servicefront office manageroutdoor poolfitness centerhousekeeping stafflocal foodhotel is locatednice staynational monument
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191 - 195 of 346 reviews
Reviewed 31 March 2013

no complaints about this hotel, very comfortable bed and pleasant staff considering the hotel is is in a very busy location in the city it's quiet inside. Breakfast is a little basic for westerners but not enough of an issue to complain aboutMore

Review collected in partnership with Accorhotels.com
Thank Russell M
Response from Mercure J, Director of Sales at Mercure Jakarta KotaResponded 2 April 2013

Dear Sir, Thank you for choosing Mercure Jakarta Kota Hotel and it was our great pleasure to have you as our guest. Please accept our sincerest gratitude for your generous review on our hotel. We value your feedbacks, since our customer’s satisfaction had always been...More

Reviewed 28 March 2013

I'm a good fun of Mercure in Europe, middle est and Asia, but for this one it's for sure my worst experience, strange staff for the normal standard, rooms old and dirty, I was ask for not smoking room and actually I fell the smoky...More

Thank Thomaskec
Response from Mercure J, Director of Sales at Mercure Jakarta KotaResponded 31 March 2013

Dear Sir, Thank you for staying with Mercure Jakarta Kota Hotel. We do apologize for the bad experience that you had during your stay especially in regards the room facilities and our staff appearance that below the expectation. Your input and comments are precious for...More

Reviewed 13 March 2013

I have stayed here countless times & always enjoy this cosy, comfortable, safe almost boutique feeling.Two new lifts solve what was a major problem before, getting up & down. Rooms are generous in size, not new, but very comfortable, bed linen, pillows etc great &...More

Review collected in partnership with Accorhotels.com
Thank sdgriffo
Response from Mercure J, Director of Sales at Mercure Jakarta KotaResponded 15 March 2013

Dear Sir, Thank you for staying with Mercure Jakarta Kota Hotel and it was our great pleasure to have you as our guest. We do apologize for the experience you had during your recent stay and please rest assured that we are following up your...More

Reviewed 9 March 2013

I have stayed at this hotel twice within a span of 1 month. The hotel is in the heart of the Chinatown area and accessible to most places. This hotel is a 4 star hotel but its doesn't feel like its a 4 star hotel....More

Thank Izmircoast
Response from Mercure J, Director of Sales at Mercure Jakarta KotaResponded 11 March 2013

Dear Sir, Thank you for choosing Mercure Jakarta Kota Hotel and it was our great pleasure to have you as our guest. We do apologize for the experience you had during your recent stay. Please rest assured that we are following up your input and...More

Reviewed 5 March 2013

This is a pretty good hotel in a great location as it is right in the center of Jakarta. Service provided are excellent and the rooms were clean and well designed. The staff do speak very good english and the hotel is very safe. It...More

Thank fionalodge_80
Response from Mercure J, Director of Sales at Mercure Jakarta KotaResponded 8 March 2013

Dear Sir or Madams, Thank you for choosing Mercure Jakarta Kota Hotel and it was our great pleasure to have you as our guest. Please accept our sincerest gratitude for your generous review on our hotel. We value your feedbacks, since our customer’s satisfaction had...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$41 - US$58 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Spa Hotel in Jakarta
#63 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$41 - US$58 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Spa Hotel in Jakarta
#63 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (240)
Room & Suite (301)
Dining (80)
Pool & Beach (13)
Amenities (41)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Abincomp
4 February 2018|
AnswerShow all 3 answers
Response from Leong1420 | Reviewed this property |
Many choices of non halal food along J. Mangga Besar ( dozens of restaurants ) and along J. Hayam Wuruk ( 2 restaurants nearby )
0
Votes
FarahYussof
15 May 2015|
Answer
Response from sam p | Reviewed this property |
hello farah, yes, i am quite sure you can ask for extra bed. rooms are quite big and i have seen some very good extra beds in the corridor before they install them.
0
Votes
jeannwong
27 October 2014|
AnswerShow all 2 answers
Response from Jamal-Mhd | Property representative |
TV are there flat screen TV's in the room are there English channels Answer: Yes, flat screen TV with International channels including English language Gym are there treadmills, free weights and weight machines Answer: Gym... More
0
Votes
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12
Room Tips
"Choose Deluxe Room from 14 floor up. You may get front city view."
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"Take note of the smoking and non smoking floors. Most smoking floors are on the high floor."
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"good food good service"
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"I always prefer rooms overlooking the city"
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