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Mercure Jakarta Kota

553 reviews
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Traveller (241)
Room & Suite (301)
Dining (80)
Overview
  • Excellent26%
  • Very good42%
  • Average23%
  • Poor6%
  • Terrible3%
Travellers talk about
“hayam wuruk”(11 reviews)
“duck king”(3 reviews)
“holland bakery”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (553)Write a Review
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All reviewshayam wurukduck kingholland bakerychinatown areaexecutive deluxe roomnice hoteldim sumnon smokingroom servicefront office manageroutdoor poolfitness centerhousekeeping stafflocal foodhotel is locatednice staynational monument
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21 - 25 of 347 reviews
Reviewed 26 October 2017

I have stayed at Mercure -Kota many times, I am a platinum member. It just seems the Indonesian guests just ignore the non-smoking signs, and smoke anyway! Even on my floor guest were outright smoking. had on several occasions to report smoking to the front...More

Review collected in partnership with Accorhotels.com
Thank nglansth
Response from Jamal-Mhd, General Manager at Mercure Jakarta KotaResponded 29 October 2017

Dear Mr. Edward, Thank you so much to always be our loyal customer. We are very happy to have you around. I know there are some habit of smoker in Indonesia that we are still trying to fix at Hotel. Hopefully it can be change...More

Reviewed 23 October 2017

Stayed here for 2 nights..staff is very helpful since I check in till check out. Got special treatment for Accor Plus Platinum member, booked superior room but got free upgrade to executive deluxe room. Complimentary fruit in the room, and the very special one is...More

Review collected in partnership with Accorhotels.com
Thank WillyWangsa
Response from Jamal-Mhd, General Manager at Mercure Jakarta KotaResponded 25 October 2017

Dear Pak Willy, Thank you so much for spending your time with us at Mercure Jakarta Kota. Nothing that make us beyond happy rather than to know that your stay is comfortable with us. Cause that what we do for our guest to make they...More

Reviewed 18 October 2017 via mobile

I stayed here for 2 nights and couldn’t fault it. I had a room on the 17th floor and the view was great and a large room with a really comfortable bed. The breakfast was massive and as much as you want. The staff were...More

Thank topsylancs
Response from Jamal-Mhd, General Manager at Mercure Jakarta KotaResponded 19 October 2017

Dear Topsylancs, Thank you so much for spending your time with us at Mercure Jakarta Kota. We are very glad to know that our staff is accommodate your stay, and made your stay comfortable with us. I hope we can see you again soon at...More

Reviewed 10 October 2017

A very nice city view, especially if your window facing the west direction. A small area that set as a 'virtual' balcony is nice. The only small complain is that the welcome drink was unexpected... I was only given a small glass of orange juice.........More

Review collected in partnership with Accorhotels.com
Thank nicsg2015
Response from Jamal-Mhd, General Manager at Mercure Jakarta KotaResponded 18 October 2017

Dear Nicsg2015, Thank you for taking the time to share your feedback. We are very happy to know that yu enjoy your stay with us. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We...More

Reviewed 5 October 2017 via mobile

First time stay in this hotel. But i'am glad to have picked this hotel. The service is impeccable, location also good many street food surrounding area. My daughter really love the room,big room and the bed was so comfy. The male waiter restaurant (Andri?) was...More

Thank Gendis160613
Response from Jamal-Mhd, General Manager at Mercure Jakarta KotaResponded 9 October 2017

Dear Ibu Gendis, Thank you for choosing our hotel as your accommodation for stay. It is a pleasure to serve you in anyway. We are very happy to know that our staff is success to make your stay feel contented. It will be great should...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$41 - US$62 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Spa Hotel in Jakarta
#60 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$41 - US$62 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Spa Hotel in Jakarta
#60 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (241)
Room & Suite (301)
Dining (80)
Pool & Beach (13)
Amenities (41)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Abincomp
4 February 2018|
AnswerShow all 3 answers
Response from Leong1420 | Reviewed this property |
Many choices of non halal food along J. Mangga Besar ( dozens of restaurants ) and along J. Hayam Wuruk ( 2 restaurants nearby )
0
Votes
FarahYussof
15 May 2015|
Answer
Response from sam p | Reviewed this property |
hello farah, yes, i am quite sure you can ask for extra bed. rooms are quite big and i have seen some very good extra beds in the corridor before they install them.
0
Votes
jeannwong
27 October 2014|
AnswerShow all 2 answers
Response from Jamal-Mhd | Property representative |
TV are there flat screen TV's in the room are there English channels Answer: Yes, flat screen TV with International channels including English language Gym are there treadmills, free weights and weight machines Answer: Gym... More
0
Votes
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12
Room Tips
"Choose Deluxe Room from 14 floor up. You may get front city view."
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"Take note of the smoking and non smoking floors. Most smoking floors are on the high floor."
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"good food good service"
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"I always prefer rooms overlooking the city"
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