Hotel Gran Mahakam

Hotel Gran Mahakam

Traveller (1404)
Room & Suite (117)
Breakfast bar
Dining (101)
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About

5.0
#7 of 636 hotels in Jakarta
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Hotel Gran Mahakam is a 5-star boutique hotel in South Jakarta with distinctly European architecture and beautifully appointed rooms in addition to attentive and friendly service. These are some of the key hallmarks of Hotel Gran Mahakam, one of best located Jakarta luxury hotels, conveniently situated at the crossroads of the business and commercial district in the heart of widely popular South Jakarta, where world-class shopping, restaurants and entertainment await. It is less than 5 minutes walking distance to Blok M MRT Station and only 45 minutes drive to the Soekarno-Hatta International Airport. Upon arrival, our guests will experience a truly Indonesian welcome by our friendly and considerate personnel. One of the top luxury hotels in South Jakarta that sets the standard for impeccable service, we offer a blend of classical and modern style in an ambiance of unparalleled elegance. A stay at Hotel Gran Mahakam allows you to experience signature home-cooked cuisine and an array of 5-star amenities.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Evening entertainment
Kids stay free
Babysitting
Wifi
Fitness / spa changing rooms
Hot bath
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Indoor play area for children
Kids club
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Pedicure
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air purifier
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bidet
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Electric kettle
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Classic
Boutique
Languages Spoken
English, Indonesian

Location

Jalan Mahakam 1 No.8, Jakarta 12130 Indonesia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Halim Perdana Kusuma Airport
10.8 km
See all flights
Soekarno-Hatta Intl Airport
21.5 km
See all flights
5.0
5.0 of 5 bubbles2,409 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Hotel Gran Mahakam garners high marks for its spotless premises, with many guests extolling the cleanliness of its rooms and common areas. The staff's exceptional service doesn't go unnoticed, earning plaudits for their professionalism and attentiveness. Travelers also appreciate the array of amenities, particularly the dining options that offer both coziness and delectable variety. Its prime location is celebrated for convenience to shopping and transit, enhancing its appeal for both business and leisure stays. Moreover, the hotel's ambiance strikes a fine balance between elegance and comfort, making it a well-regarded destination for those seeking luxury at reasonable prices.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding

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2,409Reviews4Q+A100Room tips
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Detailed Reviews
Aisha76 wrote a review Jan 2020
Singapore, null, Singapore
+1
4.0 of 5 bubbles
It's a good stay for me and my hubby. FYI-January 2020 was a raining season in Jakarta but this hotel was not affected by the flood which I could still went for shopping within few minutes walk to Matahari and Blok M. I enjoyed the comfort of the bed I slept, cleanliness of the whole hotel and of course the friendliness of the hotel staffs. I also love the wide ranged of delicious breakfast and the CNY buffet dinner which I had on the the eve of CNY. Staffs are helpful, friendly and always showing their greetings everyday.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam
Responded 4 Feb 2020
Dear Aisha76, Warmest greetings from Hotel Gran Mahakam. We are delight to read your compliment regarding the comfort bed, cleanliness, delicious breakfast, friendliness of our staffs, and various food during Chinese New Year dinner. Those compliment had been shared to our entire team. Above all, we look forward to welcoming you again in the nearest future. With kind regards, Frieda Tampubolon Executive Assistant Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alan M wrote a review Oct 2022
Cypress, California
5.0 of 5 bubbles
The Gran Mahakam Hotel has a great location near shopping, the metro transit, and safe nightlife. The hotel is next to a walking garden area and a park is next to the garden. The room had all the amenities to keep me comfortable. The pool area was enjoyable and was well maintained. The staff consistently made me feel special, kept my room refreshed, and there were great choices for breakfast and menu items. The staff was helpful in recommending places to visit and best way to travel. The management is exceptional here. When I return to Jakarta for business or personal I will stay here again.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Gran Mahakam, General Manager at Hotel Gran Mahakam
Responded 9 Nov 2022
Dear alanm14964ZL, Warmest Greetings from Gran Mahakam Hotel! We are delighted to receive your feedback and happy to know that you enjoyed your stay at our hotel. You compliment regarding the great location, complete amenities, well maintained pool, great breakfast and nice staffs have been conveyed to our entire team. Above all, we are looking forward to welcoming you again in the near future. Sincerely yours, Frieda Tampubolon Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Melda R wrote a review Feb 2020
Jakarta, Indonesia
5.0 of 5 bubbles
Great food and very kind and attentive staff. Love the nice ambience! Went here for lunch with the whole family (older parents and younger kids), there was an easy-listening singer + keyboardist. Just right to bring a little soul to the lunch session.

Nice place for a family time.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gregory Yeo wrote a review Dec 2023
Singapore, Singapore
5.0 of 5 bubbles
From beginning to end, I felt the professional and welcoming service of Gran Mahakam. Our airport transfer pickup staff guided us to a car that had not only complimentary towels but also free Wi-Fi.

The ride itself to the hotel took around 45 minutes and the hotel boasted a beautifully opulent lobby. Checking in was straightforward (you will need your credit/debit card for a deposit) and we were in our room within 15 minutes.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cikal LS wrote a review Jun 2022
5.0 of 5 bubbles
Me and My family had a wonderful experince stay here. All of staf are nice, the hotel is clean. The food is delicious. At check in time, we got 2 rewards, 2 times of free food: afternoon tea set and sandwichess for 2 people each. After check out, we go to the "mushola" at the parking area, where the praying robe is laundired and packed well. So after we use it, they gonna wash it for new use.
Surely I'm going to come with my family again.
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Date of stay: June 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Gran Mahakam, General Manager at Hotel Gran Mahakam
Responded 4 Jul 2022
Dear cikalls, Warmest greetings from Hotel Gran Mahakam. We are delight to read your wonderful review and highlight us with good service, nice staff and delicious food. Guest satisfaction is our priority and we are happy that you feel comfortable.. We look forward to welcoming you again in the near future. With kind regards, Frieda Tampubolon Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oliver S wrote a review Jul 2022
5.0 of 5 bubbles
I have known the country of Indonesia for many years now and I have seen many hotels in many different cities. But never has a hotel convinced me as much as this one.

I had the problem that I needed a PCR test for a trip to Taiwan in a very short time. Unfortunately, there were only 24-hour solutions at the airport in Jakarta, which was too long for me.

I explained my problem to the staff at the reception. The result: I should be patient for a short time. I will be called in a few minutes to find out more. The result was: within half an hour, a test was organised with a waiting time of only 6 hours. The test was carried out within the first hour in the hotel room on site in a serious and safe manner. This was wonderfully easy and very relieving for me.

The staff were very friendly overall and the pleasing thing was that actually the whole team spoke English so well that any problem was understood. And that is not always the case for Indonesian hotels.

So I can say that this hotel was simply excellent, regardless of the great look, the good food and the wonderful city location.

Therefore, I give it an unqualified recommendation.
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Date of stay: July 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Gran Mahakam, General Manager at Hotel Gran Mahakam
Responded 5 Aug 2022
Dear Oliver S, Warmest greetings from Hotel Gran Mahakam. We are delight to read your wonderful review. The compliment regarding our excellent service and good food had been shared to the entire team. Above all, we look forward to welcoming you in the near future. With kind regards, Frieda Tampubolon Executive Assistant Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Muriel Mandi wrote a review Nov 2022
Jakarta, Indonesia
1.0 of 5 bubbles
the service was the worst i had ever got from any hotel i went to. The room bed sheet and cover was dirty. I keep asking them to change it but they don’t have the clean one. When I asked the manager, he said that what they have (the best answer I had ever heard) and when I was angry because they can’t give me the clean bed sheet and cover, they sent securities to thretening will kick me out of the hotel. That was my first and last visit to this hotel.
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Date of stay: November 2022
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Gran Mahakam, General Manager at Hotel Gran Mahakam
Responded 15 Nov 2022
Dear Mr. Muriel Mandi, Warm greetings from Hotel Gran Mahakam. First of all, we would like to express our gratitude for bringing the issue to our attention. In order to investigate further on your concern, we need to get further details from you since we are unable to find your stay record with us. We do appreciate to receiving details of your stay with registered name when you reserved a room at Hotel Gran Mahakam by emailing to us at info@granmahakam.com or contact us at +6221 7209966 Thank you, Mr Muriel Mandi. We look forward to hearing from you. Sincerely Yours, Frieda Tampubolon Executive Assistant Manager
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Della Devia wrote a review Jun 2022
Jakarta, Indonesia
4.0 of 5 bubbles
Everything about this hotel just simply beautiful. Even the curtain is flowers pattern, remind me of Parissienne vibe. You will not believe you’re in Jakarta once you enter the room. Haha. My room was Gran Suite, it has two floor inside the room (multi-level room), 1st floor is living room area with TV, pantry/mini bar, and of course powder room (in case you invite your friends, so you will not sharing the toilet with you). 2nd floor is bedroom, wardrobe, with TV (so you will provided by 2 TVs in this room), and bathroom that include a bathub, double sink for his & hers, and shower. The interior is super beautiful with Paris/European classic theme. And because it has 2 floor, and the bedroom separates with living room, this hotel is a good choice if you want to staycation but would have your friends to come around to have a drink or throw a little party hehehe.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charaf wrote a review Dec 2020
3.0 of 5 bubbles
Gran Mahakam was the hotel I was going prior to the pandemic when I wanted to enjoy a great breakfast. This time, the breakfast was awful.
In my opinion, we value a service not when everything is going well but when the hotel still does its best to maintain the standard when the situation is hard. In Gran Mahakam failed in this. Instead of trying to do its best to remain a reference, they tried to save money where they shouldn't.
A very bad point for me. Moreover when we knot that the room in Gran Mahakam, compared to the value, are not the best in the city. No point to pay 1 million IDR for this night.
Sorry for this bad review because the worker are still very kind.
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Review collected in partnership with this hotel
Date of stay: December 2020
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vera D wrote a review Mar 2020
Jakarta, Indonesia
5.0 of 5 bubbles
Having lunch @ Le Grand Restaurant on sunday, foods taste are excellent as well as the hospitality of the staffs. The place is nice and the price is reasonable. We give high recommendation and surely we will comeback again.😍😍
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heriani asked a question Feb 2021
Jakarta, Indonesia66 contributions38 helpful votes
Are the rooms in this hotel have open air windows or balcony?
Answer from Distant_Traveller
Singapore, Singapore39 contributions45 helpful votes
I didn’t notice any club lounge options and I know exactly what you are referring to. Maybe they don’t have the evening cocktails option. But there is a lounge/bar area opposite the reception.Its pretty decent and they’ve got good music. From the airport I booked a cab and it cost me 24USD. There’s a taxi company - golden bird, I booked the cab and got to the hotel within 40mins.
Answer from nan b
10 contributions1 helpful vote
There are lots of cheap hourly hotels nearby. Go for that if that's what you need. No reason to trash a deent hotel with illegal activity.... and , yes, prostitution, howevever you frame it in nice, bland wording, is illegal in Indonesia...
m0n_Ank asked a question Nov 2014
PAlembang135 contributions175 helpful votes
buat yg sering menginap disana, adakah prioritas kamar atau diskon buat rate room/night,spa, bar-pub.?
Answer from GranMahakamHotel
Jakarta, Indonesia
Terima kasih atas kesetiaan Bapak / Ibu kepada Hotel Gran Mahakam. Untuk mendapatkan informasi mengenai Promo Program, silahkan menghubungi Sales Team kami di 021 7209966 ext. 1312. Atau apabila berkenan Bapak / Ibu bisa mengirimkan no tlp yang bisa kami hubungi Thanks & regards
Ivo A wrote a tip 20 Jul
Bekasi, Indonesia5 contributions1 helpful vote
5.0 of 5 bubbles
"AC too cold some times"
Read full review
Nur E wrote a tip 6 Jul
1 contribution
5.0 of 5 bubbles
"Bring empty stomach"
Read full review
Ratu Amalia wrote a tip Jun 2024
Jakarta, Indonesia4 contributions
5.0 of 5 bubbles
"No need; their services were excellent and helpful"
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Mavinka K wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"no."
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Mustofa wrote a tip May 2024
Jakarta, Indonesia57 contributions18 helpful votes
5.0 of 5 bubbles
"This is lovely hotel in Jakarta"
Read full review
Not the right property for you?
There are more places to choose from in the Jakarta area.
PRICE RANGE
S$101 - S$140 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaKebayoran Baru
NUMBER OF ROOMS
158
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL GRAN MAHAKAM (S̶$̶1̶4̶2̶) S$106: UPDATED 2024 Reviews, Price Comparison and 1,474 Photos (Jakarta, Indonesia) - Tripadvisor

Frequently Asked Questions about Hotel Gran Mahakam
Which popular attractions are close to Hotel Gran Mahakam?
Nearby attractions include Blok M Plaza (0.3 km), Martha Christina Tiahahu Literacy Park (0.4 km), and King's Melody Lounge (0.4 km).
What are some of the property amenities at Hotel Gran Mahakam?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Gran Mahakam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Gran Mahakam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Gran Mahakam?
Yes, parking is available to guests.
What are some restaurants close to Hotel Gran Mahakam?
Conveniently located restaurants include Tokyo Skipjack, Le Gran Cafe, and Koi Mahakam.
Are there opportunities to exercise at Hotel Gran Mahakam?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hotel Gran Mahakam have airport transportation?
Yes, Hotel Gran Mahakam offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Gran Mahakam?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Gran Mahakam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Gran Mahakam?
The staff speaks multiple languages, including English and Indonesian.
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