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Jalan Mahakam 1 No.8, Jakarta 12130 Indonesia
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US$73
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Traveller (508)
Room & Suite (105)
Dining (86)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#71 of 1,238 hotels in Jakarta
Location
Cleanliness
Service
Value
Travellers' Choice
This European-style luxury Gran Mahakam is located in the main residential area of South Jakarta, just a few minutes from the central business district and Block-M shopping area. All rooms, suites and apartments are exquisitely and elegantly furnished. The hotel offers an extensive range of 5-star recreational facilities and can make special golf arrangements for guests. Relax in the intimate ambiance of this elegant boutique hotel, where you will receive a personalized, unique service.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Wifi
Hot bath
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quiet
Languages Spoken
Indonesian

Location

Full view
91Great for walkers
Grade: 91 out of 100
183Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
1184Reviews4Q+A97Room tips
Traveller rating
  • 755
  • 344
  • 61
  • 14
  • 10
Time of year
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Popular mentions
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Most Recent
fika f wrote a review Nov 2022
1 contribution
excellent for all about this hotel, namely: the hospitality of the staff, their fast response, their big smile, etc., excellent also for the quality of the room, the quality for the food. no words but EXCELLENT!
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Date of stay: November 2022
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rianto wrote a review Nov 2022
Jakarta, Indonesia1 contribution
I stayed 16/11/22-18/11/22 (2 days) in room 604, old hotel but elegant and luxurious. swimming pool is small but the view is nice, the pool attendant is friendly. overall from check in hotel to check out everything the service employees are okay, keep it up. one more buffet food is delicious but not much variety.
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Date of stay: November 2022Trip type: Travelled solo
Room Tip: if you are a heavy smoker, you are lazy to go down to the lobby..book a room on the 6th floor...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Gran Mahakam, General Manager at Hotel Gran Mahakam
Responded 2 weeks ago
Dear Rianto, Warmest greetings from Hotel Gran Mahakam! We appreciate the time that you took to review our hotel at TripAdvisor. We are delighted that you had such a pleasant experience with us. Your lovely comment was passed to our team members; swimming pool with a nice view, friendly pool attendant and delicious buffet. Above all, we look forward to welcoming you again in the near future. With kind regards, Frieda Tampubolon Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sunshine17888336195 wrote a review Nov 2022
Best Decoration EVER I've been to several hotel in Jakarta and Bali! But Gran Mahakam. has the most beautiful Decoration ever.. IT's very unique , like winter season with snow ball over on it and lighting
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Gran Mahakam, General Manager at Hotel Gran Mahakam
Responded 1 week ago
Dear Sunshine17888336195, Warmest greetings from Hotel Gran Mahakam. We are delighted to read your wonderful review, captured us as the BEST Decoration Ever and sharing this to all of TripAdvisor readers. Above all, we look forward to welcoming you again in the near future. With kind regareds, Frieda Tampubolon Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tamariska M wrote a review Nov 2022
Great food, facilities, and cleanliness. Hospitable staff, big room, instagramable, aesthetic place. Nice view, good price, and the room smell good First time i stayed here, Would come to visit again ;)
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Gran Mahakam, General Manager at Hotel Gran Mahakam
Responded 2 weeks ago
Dear tamariska, Warmest greetings from hotel Gran Mahakam. Thank you for choosing our hotel as your preferred stay. We truly believe that personalized service and paying attention to the smallest details are important and as such I am delighted that our team have gone the extra mile in ensuring that you had such a great stay. Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable. In the meantime we look forward to welcoming you back very soon. Warm regards, Frieda Tampubolon Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shinta Malini wrote a review Nov 2022
Jakarta, Indonesia
Every staff was very professional and nice. Good service, and good ambiance. The food also tasty. The room is very nice, clean, and comfy with classy & elegant interior. It's such a great choice to stay!
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hanneke H wrote a review Nov 2022
The Netherlands56 contributions29 helpful votes
I have stayed in this hotel during one of my business trip and was pleasantly surprised with this hotel! Right in the middle of the Jakarta hustle and bustle, The hotel has a variety of very affordable rooms, all well equipped and comfortable. Clean bathrooms and variety of amenities. Very friendly staff - special credit goes to barman Bambang - service with a smile ! Great location in general loads of eateries around the hotel . Would book again !
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Date of stay: October 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Gran Mahakam, General Manager at Hotel Gran Mahakam
Responded 2 weeks ago
Dear Hanneke H, Warmest Greetings from Hotel Gran Mahakaml! We are delighted to receive your review and happy to know that you enjoyed your stay at our hotel. You compliment regarding our strategic location, well equipped and comfortable room, clean bathroom with variety of amenities; those are provided to indulge them to feel our hotel as a second home. We also happy to know that you gave special credit to Bambang, our bartender. Above all, we look forward to welcoming you back in the near future. Sincerely yours, Frieda Tampubolon Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seamus O wrote a review Nov 2022
Cork, Ireland14 contributions5 helpful votes
The staff in this hotel are the most helpful, courteous and friendly staff I have ever encountered. Ms Dewi is customer services solved a whole series of logistical issues, including antigen tests. Everyone in this hotel does everything with a smile. It has great facilities and exceptional staff.
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Date of stay: November 2022Trip type: Travelled on business
Room Tip: Jakarta is a busy city, traffic can be very slow when it rains, give yourself plenty of time
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Gran Mahakam, General Manager at Hotel Gran Mahakam
Responded 2 weeks ago
Dear Mr. Seamus, Warmest greetings from Hotel Gran Mahakam! We are pleased to find that we have become your favorite hotel in Jakarta and we appreciate the time that you took to review our hotel. We are delighted that you had such a pleasant experience with us. Your lovely comment regarding the great facilities, most helpful, courteous and friendly staff was passed to our team members; especially to Dewi, our Guest Relations Officer. There is no better satisfaction than to hear such a feedback from our guests. We look forward to welcome you back to our hotel and please let us know should you need assistance in securing a room for your next visit. Best regards, Frieda Tampubolon Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Muriel Mandi wrote a review Nov 2022
Jakarta, Indonesia2 contributions
the service was the worst i had ever got from any hotel i went to. The room bed sheet and cover was dirty. I keep asking them to change it but they don’t have the clean one. When I asked the manager, he said that what they have (the best answer I had ever heard) and when I was angry because they can’t give me the clean bed sheet and cover, they sent securities to thretening will kick me out of the hotel. That was my first and last visit to this hotel.
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Gran Mahakam, General Manager at Hotel Gran Mahakam
Responded 2 weeks ago
Dear Mr. Muriel Mandi, Warm greetings from Hotel Gran Mahakam. First of all, we would like to express our gratitude for bringing the issue to our attention. In order to investigate further on your concern, we need to get further details from you since we are unable to find your stay record with us. We do appreciate to receiving details of your stay with registered name when you reserved a room at Hotel Gran Mahakam by emailing to us at info@granmahakam.com or contact us at +6221 7209966 Thank you, Mr Muriel Mandi. We look forward to hearing from you. Sincerely Yours, Frieda Tampubolon Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ganda wrote a review Nov 2022
They charged me more than it had to, and the process of returning the money to my Credit Cards take months. I want to close my credit card (CC), but because of this I can't because I have to wait until this hotel returns the money to my CC. After 2 months this hotel returned the money, but it is too late. Now I have to pay the annual fee of my Credit Card again. And I feel that the manager of the hotel relinquished responsibility from this matter. BTW the room services were very slow. My advice, just look for another hotel.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Gran Mahakam, General Manager at Hotel Gran Mahakam
Responded 3 weeks ago
Dear Mr. Ganda, Warmest greetings from Hotel Gran Mahakam. First of all, we would like to express our gratitude for bringing the issue to our attention. In order to investigate further on your concern, we need to get further details from you. We do appreciate to receiving your contact details by email to info@granmahakam.com or contact us at +6221 7209966 Thank you, Mr Ganda. We look forward to hearing from you. Sincerely yours, Frieda Tampubolon Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alan M wrote a review Oct 2022
Cypress, California1 contribution
The Gran Mahakam Hotel has a great location near shopping, the metro transit, and safe nightlife. The hotel is next to a walking garden area and a park is next to the garden. The room had all the amenities to keep me comfortable. The pool area was enjoyable and was well maintained. The staff consistently made me feel special, kept my room refreshed, and there were great choices for breakfast and menu items. The staff was helpful in recommending places to visit and best way to travel. The management is exceptional here. When I return to Jakarta for business or personal I will stay here again.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Gran Mahakam, General Manager at Hotel Gran Mahakam
Responded 3 weeks ago
Dear alanm14964ZL, Warmest Greetings from Gran Mahakam Hotel! We are delighted to receive your feedback and happy to know that you enjoyed your stay at our hotel. You compliment regarding the great location, complete amenities, well maintained pool, great breakfast and nice staffs have been conveyed to our entire team. Above all, we are looking forward to welcoming you again in the near future. Sincerely yours, Frieda Tampubolon Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$74 - US$97 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaKebayoran Baru
NUMBER OF ROOMS
158
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HOTEL GRAN MAHAKAM: UPDATED 2022 Reviews, Price Comparison and 573 Photos (Jakarta, Indonesia) - Tripadvisor

Frequently Asked Questions about Hotel Gran Mahakam
Which popular attractions are close to Hotel Gran Mahakam?
Nearby attractions include Blok M Plaza (0.2 km), King's Melody Lounge (0.4 km), and Masjid Nurul Iman (0.5 km).
What are some of the property amenities at Hotel Gran Mahakam?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Gran Mahakam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Gran Mahakam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Gran Mahakam?
Yes, parking is available to guests.
What are some restaurants close to Hotel Gran Mahakam?
Conveniently located restaurants include Tokyo Skipjack, Koi Mahakam, and Le Gran Cafe.
Are there opportunities to exercise at Hotel Gran Mahakam?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hotel Gran Mahakam have airport transportation?
Yes, Hotel Gran Mahakam offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Gran Mahakam?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Gran Mahakam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Gran Mahakam?
Many travellers enjoy visiting Balai Kota DKI Jakarta (7.9 km) and Jakarta War Cemetery (5.5 km).