We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Jl. Pantai Indah Ancol Jakarta Baycity, Jakarta 14430 Indonesia
Lowest prices for your stay
Hotels.com
Expedia.com
US$43
View deal
ZenHotels.com
US$32
View deal
Booking.comUS$44
MercureUS$42
TravelocityUS$43
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1781)
Room & Suite (638)
Dining (188)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 08/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 1,231 hotels in Jakarta
Location
Cleanliness
Service
Value
Located by the seaside in the north of the city, Mercure Convention Center, Ancol - Jakarta lets you explore the ambiance of the sea in Jakarta right outside of your window. Situated within one of the largest amusement & recreation park in Jakarta with the direct access to the airport and railway station, this hotel is the perfect place to stay for any kind of business trips, conventions, events, leisure and holiday inside the Capital.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Water park
Kids stay free
Parking
Wifi
Adult pool
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Private balcony
Electric kettle
Cable / satellite TV
Flatscreen TV
Room service
Safe
VIP room facilities
Clothes rack
Show more
Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Historic Hotel
Languages Spoken
English, Indonesian, Malay
1742Reviews36Q+A100Room tips
Traveller rating
  • 714
  • 472
  • 349
  • 123
  • 84
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Febbi P wrote a review 24 Sep
1 contribution
Nice stay, great vibes and view, nice breakfast, many entertainment such as dunia fantasi, sea world, atlantis....thanks to Hartini, Jeldy and Hadi for the hospitality..will visit for the next holiday
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MCC Gloria Kristie, Other at Mercure Convention Center
Responded 4 days ago
Dear Mr./Mrs. Febbi P., Thank you for the feedback and mentioning the team for their great service. This has surely motivated our team to do more for the guests’ comfort and happiness, including to you and your family. Look forward to welcoming you back in the near future. Kindest Regards,

 Gloria Vera Kristie
 Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kristiana Lim wrote a review 17 Sep
Jakarta, Indonesia9 contributions
We stayed here to celebrate our daughter's birthday. We appreciate the early check-in they allowed us. Room was great and breakfast was various. Special thanks to Mr Azmi & Mr Adam who came with birthday cake and sang for our daughter. Thank you for your prayer as well. It made our daughter's day.
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MCC Gloria Kristie, Other at Mercure Convention Center
Responded 1 week ago
Dear Mrs. Kristiana Lim, Thank you for staying here. We hope that we were able to fulfill your requests during your stay as expected. We look forward to welcoming you back in the near future. Best Regards, Gloria Vera Kristie Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mardian wrote a review 12 Sep
1 contribution
I stayed in this hotel for 2 day's, i stay in grand deluxe ..very big room with balcony, view room is very good. Staff very friendly very heartfull and very good Thanks for Azmi give me early check in before 16:00
Read more
Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MCC Gloria Kristie, Other at Mercure Convention Center
Responded 2 weeks ago
Dear Mr. Mardian, Thank you for staying with us. We are pleased to know that the service from the team is as your expectation. I believe he would be more motivated in delivering a better service even more. We truly look forward to welcoming you back in the near future. Best Regards, Gloria Vera Kristie Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anjas S wrote a review 10 Sep
1 contribution
Nice service , good hotels, Good food thanks all the staff for helping me give the information about hotel and ancol areas especially from Fo Eka, Adi, Joni and FB team also for the setup room meeting goods i definetly be back
Read more
Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MCC Gloria Kristie, Other at Mercure Convention Center
Responded 2 weeks ago
Dear Mr. Anjas, Thank you for the positive feedback. The team would be more motivated in delivering a better service even more. Look forward to welcoming you back in the near future. Warmest Regards, Gloria Vera Kristie Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ike S wrote a review 9 Sep
1 contribution
stay here for 3 nights because there was business activity, for the service the hotel staff was very friendly and thank you very much miss Agnes for helping me about hotel facilities. My room clean and good view thank you for the service hotel mercure
Read more
Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MCC Gloria Kristie, Other at Mercure Convention Center
Responded 2 weeks ago
Dear Mrs. Ike, Thank you for staying with us and for the positive given. The team would be more motivated in delivering a better service even more. Look forward to welcoming you back in the near future. Warmest Regards, Gloria Vera Kristie Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rudhi M wrote a review 9 Sep
2 contributions
Nice & helpfull staff, clean, old building but well maintenance, new interior, free ancol ticket entrance. Mas Azmi Pras & mbak Agnes Novita very helpfull & friendly...:) Best regards (Rudhi Mukhtar).
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MCC Gloria Kristie, Other at Mercure Convention Center
Responded 2 weeks ago
Dear Mr. Rudhi, Thank you for staying with us. and the feedback regarding the facilities and services that were to your expectation. The team would be more motivated in delivering a better service even more. Look forward to welcoming you back in the near future. Warmest Regards, Gloria Vera Kristie Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Feby L wrote a review 9 Sep
1 contribution
Best Service from mercure Convention Ancol Teams, Sooo much tangkyu for surprise bday Mas Azmi, Pak Joni, Miss Agnes,,, special thanks too for Resto teams,, for special order Bubur for our kiddos. With love,, MAYA family
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MCC Gloria Kristie, Other at Mercure Convention Center
Responded 2 weeks ago
Dear Mr. Feby L., Thank you for the review shared and for mentioning the names of our team. They would be more motivated in delivering a better service even more. Look forward to welcoming you back in the near future. Warmest Regards, Gloria Vera Kristie Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Iqlima Tampuk C wrote a review 9 Sep
2 contributions
Best hospitality, great service from Mas Azmi, Mba Melvy and Mba Agnez, come to our room with beautiful birthday cake 💙 very big room with ocean view, really happy to stay in Mercure Ancol, hope all the facilities also makes us happy,
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MCC Gloria Kristie, Other at Mercure Convention Center
Responded 2 weeks ago
Dear Mr. Iqlima, Thank you for the kind words given. The team would be more motivated in delivering a better service even more. Look forward to welcoming you back in the near future. Warmest Regards, Gloria Vera Kristie Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
addie wrote a review 8 Sep
Singapore, Singapore319 contributions168 helpful votes
+1
Lots of hits and misses. The misses are major turnoffs. Here are my likes. Beautiful place. By the beach. Lots of breeze. I was given an upgrade to a room with balcony. The room itself was large. The aircon worked well, hot shower was great. Fridge was ok, could be colder. TV channels were ok. A few English movies and variety channels available. The fitness centre was small but has what is needed mostly. The sunset view was amazing. The pool was deep.. 1.5m depth but the water slides were the main attraction for the kids. Breakfast was delicious. Here are my misses. The location was in a theme park. You will need to pay for entry if you decide to venture out to shop. Hotel staff did not mention this. We had to experience it ourselves. Tickets are being sold on their Ancol webite. There are entertainment and activity spots but after Covid, not many people visits i guess. Almost like a ghosttown. The hotel only provides bath towels. No face or hand towels. The corner of my room by the balcony was dark. No lights at all. The balcony had no lights or chairs too. You won't be able to sit outside to read or relax. I was given a room upgrade but the view i had from the balcony was the roof of the restaurant. That was a shock, especially for Accor member to be given that upgrade. Only a view of the cable car moving. Being in the location, ants are seen occasionally on the furnitures. Any sweets or cakes will be swarmed. I would not have stayed here if it was not for a work event.
Read more
Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MCC Gloria Kristie, Other at Mercure Convention Center
Responded 2 weeks ago
Dear Mr. Eddie, Thank you for your kind feedback and I sincerely apologize for the inconvenient experience you had during your stay with us. Regarding the entry ticket to Ancol, as our Hotel does not belong to Ancol, guest needs to buy online ticket from its website. However, as an alternative from Hotel side, Hotel will be sending the ticket barcode (1x only and valid for 2 people and 1 vehicle/room/booking) before checking in, to the guest who has booked through www.all.accor.com or called directly to the Hotel. For the face and hand towels, our sincere apology as it is actually based on the request. However, we have taken note and will be happy to provide it to the room on your next visit. We are concerned and apologetic as well to find out the room upgraded was not to your expectation. I have shared this with the related department for our evaluation and improvement in the future, including for other valuable feedback to other concerned departments. Once again thank you for your kind review and please accept our sincere apologies once again for the difficulties met. Hopefully we could welcome you back to our property with a better service than before.

 Kindest Regards,

 Gloria Vera Kristie Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Satria W wrote a review 7 Sep
1 contribution
Nice hotel for my family.. Good ocean view check in time 4 PM but room ready at 1 PM and possible for check in Mr adam handle us very good Breakfast good And swimming pool oke... Thanks for mercure ancol..
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MCC Gloria Kristie, Other at Mercure Convention Center
Responded 3 weeks ago
Dear Mr. Satria, Thank you for the review sent. Adam from Front Office would be more motivated in delivering a better service even more. Look forward to welcoming you back in the near future. Warmest Regards, Gloria Vera Kristie Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$51 - US$63 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure convention center ancol jakarta hotel jakarta, mercure hotel jakarta, accor convention centre ancol
LOCATION
IndonesiaJavaJakartaPademangan
NUMBER OF ROOMS
438
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Mercure Convention Center
Which popular attractions are close to Mercure Convention Center?
Nearby attractions include Ocean Ecopark Ancol (0.3 km), Atlantis Water Adventure (0.5 km), and Faunaland Ancol (0.3 km).
What are some of the property amenities at Mercure Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mercure Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Mercure Convention Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mercure Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Convention Center?
Conveniently located restaurants include Taman Santap Rumah Kayu, McDonald's, and Sunda Kelapa Coffee Shop.
Are there opportunities to exercise at Mercure Convention Center?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Mercure Convention Center have airport transportation?
Yes, Mercure Convention Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Convention Center?
The staff speaks multiple languages, including English, Indonesian, and Malay.