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JW Marriott Hotel Jakarta

CancelonUS$124*
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#11 of 462 Hotels in Jakarta
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$128*
US$124*
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US$127*
US$128*
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JW Marriott Hotel Jakarta
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1,201 Reviews from our TripAdvisor Community

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Showing 1,056: English reviews
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Reviewed yesterday NEWvia mobile

First time staying at a JW Marriott property and have high expectations for it. Plus points: Welcome drink upon arrival Service with a smile Spacious room and comfortable bed Powerful shower Minus points: Dim room and cabinets No bathrobe and need to request No toll free calls No in room directory of hotel services Far from airport and takes at...

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Helpful?
Thank Cedric L
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Cedric L, Thank you for taking time in writing us a review in TripAdvisor. While it was a pleasure to know that our rooms and warm services had complement your stay, I was concerned about your feedback in regards with the room amenities. I have shared your feedback with the housekeeping team in an effort of delivering exceptional experiences...

Reviewed yesterday NEW

Excelent Location, Rooms are top maintained and top clean, the service from the staff is excelent and you can feel the friendlyness, also when you are arrive the check in is super fast. The Hotel to stay, away from home to feel at home

Review collected in partnership with this hotel
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Helpful?
Thank kurtb988
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear kurtb988, Thank you for taking time in reviewing us on TripAdvisor. We are delighted to hear that our services had met your expectation and you were enjoying your time during your recent stay with us. I will share your positive feedback with the rest of the team to continue motivate them in doing better and provide excellent service to...

Kuala Lumpur, Malaysia
Reviewed 3 days ago NEWvia mobile

Strategically located in the heart of Jakarta as most of the MNC and government offices are in this area. The hospitality of the staffs is amazing. I was sick and they noticed it and offered me some lemon with hot drink etc. They are very proactive and attentive. The staff in the restaurant (especially the one who overlooks the counter...

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Helpful?
Thank VijayaratinamRamah
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear VijayaratinamRamah, Thank you for taking time in writing us a review on TripAdvisor. With a mission to provide superior customer service, it is a pleasure to know that we have met your expectation. I have shared your positive feedback with the entire team to continue motivates them in doing better. Me and the team will be very happy to...

Reviewed 3 days ago NEWvia mobile

My stay at JWM was much looked forward to. With so many hotels in the offing, I chose JWM as I thought it would not go wrong, contrary to the not so favourable reviews I saw on the internet. To my relief, I was NOT wrong. They were all that I expected, not more, but that is OK. I was...

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Helpful?
Thank 235sudarshann
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear 235Sudharsan, Thank you for taking time in writing us a review on TripAdvisor. Please accept my sincere apology for the inconvenience where the complimentary shuttle service were not met your expectation. The feedback has been shared to the team and we certainly will fix it. We are delighted to know that you have enjoyed our service at the Executive...

Reviewed 5 days ago NEWvia mobile

I came to jakarta to attending company event at Ritz Carlton this week unfortunately they are running out of room for me and my 2 colleagues. Then we are tried to booked a room at JW Marriott and I've got the same answer but We've got different treatment We've got a warm smile by Ms. Dora she said they are...

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Helpful?
1Thank Javier M
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Javier M, Thank you for your time in writing us a review. It is a pleasure to know that the services provided by both Dora and Octa had met your expectations and made your encounter pleasurable. While, it is also a disconcerting to learn that we could not accommodate your reservation due to the high occupancy, I do hope...

Utrecht, The Netherlands
Reviewed 6 days ago NEWvia mobile

Excellent hotel with friendly staff and fabulous food. I have been to this hotel already three times this year so I know it quite well. The more you come the more you feel like you are part of the family. Especially the treatment you get at the bar. Try the food at the restaurant which offers everything Asian you can...

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Helpful?
Thank MarkR1963erty
JKTJW-GM, Director of Food and Beverage at JW Marriott Hotel Jakarta, responded to this review

Dear MarkR1963erty, Thank you for taking time in writing us a review on TripAdvisor. It is a pleasure to know that you were having an enjoyable time at JW Marriott Jakarta and being a part of our big family. I am excited to share your wonderful feedback with the entire team so it can motivate them in continuously providing superior...

Singapore River, Singapore
Reviewed 1 week ago via mobile

Although the hotel is a little dated in it's looks and ambience... it is still an excellent hotel in terms of service. I stayed for2 nights and really appreciate the spacious room where everything works. I had access to the lounge and that's where the warm and friendly service is renown. They had a French theme one evening where they...

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Helpful?
Thank Jolenelfc
JKTJW-GM, Director of Food and Beverage at JW Marriott Hotel Jakarta, responded to this review

Dear Jolenelfc, Thank you for taking time in sharing a review with us on TripAdvisor. We are very delighted to hear that the service had complement your pleasant stay with us and you were having a great time at our executive lounge. I will definitely relay your feedback to the chef to motivate them in doing better at delivering exceptional...

Singapore, Singapore
Reviewed 1 week ago

The hotel staff is what makes this hotel so special. Everyone is very helpful and friendly. I have stayed here many times over the last ten years and now feel part of the family. If I have a request every effort is made to make it happen.

Review collected in partnership with this hotel
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Helpful?
Thank john i
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear john i, It is a pleasure to know that you treated us as a part of your family. I am sure that the entire team also feels the same and they are very happy having you here with us. Thank you very much for your constant loyalty with JW Marriott Jakarta. Me and the team will be looking forward...

Jakarta, Indonesia
Reviewed 1 week ago

JW Marriott has a great lokation and very friendly and professional staff. I'm hilly recommended to try the breakfast in the restaurant on the first floor. The breakfast is great. You can enjoy different cuisines on the different taste. The fresh juice station provides the sontesty juice on your choice. You can request the breakfast to go in case you're...

Review collected in partnership with this hotel
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Helpful?
Thank 527maximt
JKTJW-GM, Director of Food and Beverage at JW Marriott Hotel Jakarta, responded to this review

Dear 527maximt, It is a pleasure to know that you were enjoying our buffet breakfast and the friendliness of our services had made your recent stay memorable. I will relay your positive feedback towards the entire team to motivate us in doing better at delivering exceptional experiences. We will be very happy to host you again and welcoming you back...

Jakarta, Indonesia
Reviewed 2 weeks ago

Room and hotel as can be expected from Marriott. Great buffet for dinner, but quite expensive (470,000++). Wine extremely expensive. Breakfast buffet very good. All in all a good stay and to recommend. Water pressure in the shower was excellent. One of the best I have seen. Rooms with big bathtub. Pool not perfect for small children, although there is...

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Helpful?
Thank Juninho2
JKTJW-GM, Director of Engineering at JW Marriott Hotel Jakarta, responded to this review

Dear Juninho2, Thank you for your time in writing us a review. We are delighted to hear that you were satisfied by our shower pressure and also you enjoyed the bathtub provided in all of our rooms. I have also shared your experience in regards with your dining experience at our Sailendra restaurant with our Director of Food and Beverage...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury Jakarta hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities. ... more   less 

Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $186 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Jakarta 5*
Number of rooms: 317
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Marriott, Booking.com, Expedia, Travelocity, Hotwire, Agoda, Cancelon, Priceline, TripOnline SA, HotelQuickly and Hotel.de so you can book your JW Marriott Hotel Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott
Hotel Style:
#5 Romantic Hotel in Jakarta
#9 Family Hotel in Jakarta
#10 Business Hotel in Jakarta
#10 Spa Hotel in Jakarta
#11 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Jakarta staff and other travellers.
5 questions
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Questions? Get answers from JW Marriott Hotel Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room is a big enough and clean. I like the form bed in rooms.”
527maximt, 11 May 2017 | Read review
“Suite room”
klbt2015, 20 Apr 2017 | Read review
“Good view in higher floors”
1travellerBrussels, 18 Apr 2017 | Read review
“Be nice to the reception. Appreciate them like you want to be appreciated”
  • Cozy room
dmanhil, 14 Apr 2017 | Read review
“The perfect room for the amazing guest”
kallasatria03, 13 Apr 2017 | Read review
5 of 5
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US$124* /night
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Prices are for 1 room, 2 adults
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