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JW Marriott Hotel Jakarta

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#11 of 461 Hotels in Jakarta
Certificate of Excellence
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JW Marriott Hotel Jakarta
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1,167 Reviews from our TripAdvisor Community

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Irvine, California
Reviewed yesterday NEW

The hotel is located in a great business district. well maintained and offer many great amenities. The staff is superb, ready to help in any possible way. The hotel General Manager Mr. Malik Vikas was very accommodating and helpful. I highly recommend this facility!

Review collected in partnership with this hotel
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Helpful?
Thank Eran V
Singapore, Singapore
Reviewed 3 days ago NEW

JW Marriot may not be the most modern May not be a most modern hotel in jakarta but their great service and customer first attitude makes your stay a pleasure especially for a business traveler like me.

Review collected in partnership with this hotel
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Helpful?
Thank Kv S
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Kv S, Thank you for taking time in reviewing us on TripAdvisor. I am delighted to hear that our services had met your expectation and could rectify your experience at our property. Your feedback will be shared to the entire team to motivates them in doing better. I will be looking forward to your future visit with us and...

Reviewed 5 days ago NEWvia mobile

I was stay in ur hotel last week and long queue took about 10-15 mins but the guest relation ( I thought) greeting and served the simple but fresh welcome drink to us. The manager name Dora was welcoming us with her bright smile and warm tone of voice. She asking our preference to be prepared (foam/feather pillow, additinal mineral...

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Helpful?
Thank Sjaff B
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Sjaff B, Thank you for taking time in writing us a review. I am delighted to hear that Dora was able to take a personal care for your recent stay and I have relayed your message personally to her to motivate her in doing better. One of our key priorities is to provide the highest level of friendly and...

Tucson, Arizona
Reviewed 6 days ago NEWvia mobile

Spent 9 nights here on business. The Executive Lounge at this hotel is great. The lounge staff is very friendly. Aulia is the staff member you will remember. Always friendly, always smiling, and is genuine. The hotel is clean and comfortable. Will be staying here everytime I visit Jakarta.

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Helpful?
Thank WeatherTech
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear WeatherTech, Thank you for sharing your experience with us. I am delighted to learn that you were having enjoyable time at our hotel and the service provided, especially by Aulia, had met your expectations. I will relay your comment to Aulia to motivate her in doing better. We will be very happy to host you again and I will...

Italia
Reviewed 6 days ago NEW

The hotel stays in a quiet and clean area of the city. Breakfast is superb, one of the best breakfast you can find in Indonesia!!! Rooms are big, clean and wonderful. personnel is very helpful and kind. The concierge can help you with the taxy and any other necessity. Finally a great stay in Jakarta!

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Helpful?
Thank JODJODJOD
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear JODJODJOD, Thank you for taking time in writing us a review. I am glad to hear that our facilities and the services provided had met your expectations. I have also relayed your positive comment to the team to motivates them in doing better. We would love to host you again and I will ensure everything will be just as...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

I stayed recently in the hotel. The hotel is amazing as usual. The lounge's food , service and drinks are amazing .The rooms are just excellent. Their is a personal touch every where, which gives you home feeling. Mr Malik was just great and also the director rooms.

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Helpful?
Thank Aaron V
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Aaron V, Thank you for taking time in writing us a review. I am delighted to hear that my team had provided you with memorable experience and made you feel at home. I have relayed your positive review to the entire team to motivates them in doing better. Me and JW Marriott Jakarta's team would love to host you...

Bandung, Indonesia
Reviewed 1 week ago

Marriott hotel wonderfull hotel in jakarta,i stay there for few days, all facilities there was excellent and the staffs were friendly and very helpfull,,,,especially staff in the gym and spa make me feel like home

Review collected in partnership with this hotel
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Helpful?
Thank Nur H
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Nur H, Thank you for your time in writing us a review. With a mission to provide superior customer service, I am delighted to know that our services had met your expectations. I have shared your feedback to the entire team to motivates them in doing better. Thank you for staying with us and I will be looking forward...

Reviewed 1 week ago

We stayed there last week for honeymoon and the staff was very nice to upgrade our room for free. the room is very spacious, the service was excellent. the food in suite lounge is very tasty (Mexican, cheese, cocktail, etc). reception staff and lounge suite staff from Octa, Ria, Adit and others were very helpful and kind. We bought an...

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Helpful?
Thank Klb T
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Klb T, Thank you for taking time in sharing your positive experience with us. First of all, allow me to congratulate you on your wedding. I am delighted to hear that our services had met your expectations and you were enjoying your honeymoon time at our property. I have personally relayed your comment towards Octa, Ria and Adit and...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

Great hospitality would be an understatement:-) Coming back to the hotel after a long day at work and going through hours of 'macet', was something I looked for every day. It felt like coming back 'home' away from home. Loved the traditional music played in the lobby entrance. Shopping malls are aplenty too nearby, if you have time to shop...

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Helpful?
Thank Juliana_Johari
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Juliana_Johari, Thank you for taking time in writing us a positive review. Our mission is to create an exceptional experience to every guest and I am delighted to hear that we have achieved it in your recent stay with us. Seeing how you perceived our hotel as your 'home away from home' truly motivates the team to do better...

East jakarta
Reviewed 1 week ago

One of most hotel for good experince,good service,friendly to customer.Location is very strategic at central jakarta,easy to found and i want to go back at this hotel,thank you for service Jw marriot Jakarta

Review collected in partnership with this hotel
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Helpful?
Thank maryuni
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear maryuni, Thank you for taking time in writing us a review. I am glad to hear that our services had met your expectation and you were enjoying your time on your recent stay with us. We will be very happy to host you again in the future and I will be looking forward to welcome you back. Warmest Regards,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury Jakarta hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities. ... more   less 

Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $172 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Jakarta 5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott
Hotel Style:
#5 Romantic Hotel in Jakarta
#9 Family Hotel in Jakarta
#10 Spa Hotel in Jakarta
#10 Business Hotel in Jakarta
#11 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Jakarta staff and other travellers.
4 questions
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Questions? Get answers from JW Marriott Hotel Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite room”
klbt2015, 20 Apr 2017 | Read review
“Good view in higher floors”
1travellerBrussels, 18 Apr 2017 | Read review
“Be nice to the reception. Appreciate them like you want to be appreciated”
  • Cozy room
dmanhil, 14 Apr 2017 | Read review
“The perfect room for the amazing guest”
kallasatria03, 13 Apr 2017 | Read review
“Give the staff the respect they deserve, and it will come back to you in spades”
CKMKAK, 28 Mar 2017 | Read review
5 of 5