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JW Marriott Hotel Jakarta

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Traveller (679)
Room & Suite (305)
Dining (105)
Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Additional information
Offers from JW Marriott Hotel Jakarta
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from JW Marriott Hotel Jakarta
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,444)
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1,265 results
Traveller rating
807
339
78
18
23
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807
339
78
18
23
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All reviewsthe executive loungesailendra restaurantblue martinisecurity checkmega kuninganwonderful hotelbusiness triproom servicemain restaurantbreakfast spreadrestaurant staffhome away from homefive star hotelfitness centercoffee shopbusiness hotelduty manager
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1 - 5 of 1,265 reviews
Reviewed 1 week ago

I have stayed at this property twice now and have enjoyed both stays immensely. Staff throughout the hotel are always friendly and proactive in ensuring all guests are taken care of. I would rate it as the best service I have received at any Marriott...More

1  Thank Huy P
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 1 week ago

Dear Huy P, Thank you for sharing your experience at our hotel. I am glad that you enjoyed your stay. Our associates are truly inspired by your feedback and it motivates them do better. With a mission to provide superior customer service, we are currently...More

Reviewed 1 week ago via mobile

We stayed at this hotel on our vacation to Jakarta. Excellent hotel and perfect location.The excutive lounge is amazing because of the staff and the food. All the staff went out of their way to make us feel at home. We loved the guava jam...More

1  Thank ashomer
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 1 week ago

Dear Ashomer, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments, I have shared your feedback to the hotel team as a critical ways of understanding on how we can continue to deliver the...More

Reviewed 1 week ago via mobile

I just returned from my business trip from Jakarta with my boss and chairman. Before I worried about the schedule in Jakarta especially the transportation, but the worry didn't go long. When I checked in and all staffs were trying helping me in every seconds....More

1  Thank Kyung Rok S
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 1 week ago

Dear Kyung Rok S, Thank you for taking the time to share your experience with us. We appreciate your business and value your feedback. I am happy to hear that you enjoyed your stay and I am continuously working with my team to ensure the...More

Reviewed 1 week ago via mobile

This hotel is great. Very comfortable beds, I got a double but beds were wide and really good had a really mattress. Staff was very warm and welcoming. Good room service. They found for me seasonal fruit upon request. Also wifi was free with good...More

Thank Julietju
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 1 week ago

Dear Julietju, Thank you for staying with us and sharing your experience with us on Trip Advisor. We are delighted to be your chosen hotel during your stay in Jakarta. It was truly a pleasure to serve you. We appreciate your business and value your...More

Reviewed 1 week ago

I can't think of a single thing to complain about. Rooms are great with comfortable beds, giant bath tubs, and plenty of space. The room was very quiet as well. The gym facilities were fantastic - there was a good mix of machines and free...More

Thank Justine S
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 1 week ago

Dear Justine S, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Breakfast included
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$104 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Jakarta
#10 Business Hotel in Jakarta
#21 Spa Hotel in Jakarta
#24 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$104 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Jakarta
#10 Business Hotel in Jakarta
#21 Spa Hotel in Jakarta
#24 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (679)
Room & Suite (305)
Dining (105)
Pool & Beach (26)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
Questions & Answers
Ask a question
Mark H
11 August 2018|
AnswerShow all 3 answers
Response from Huy P | Reviewed this property |
There is also 2 USB plugs bedside too.
2
Votes
TravelinDude-69
4 August 2017|
AnswerShow all 3 answers
Response from mirko m | Reviewed this property |
I have no idea, never tried. Why would you have a sauna in Jakarta ????
0
Votes
silveritte
17 July 2017|
AnswerShow all 2 answers
Response from Aaron V | Reviewed this property |
It depends which departments you want to contact sales / reservation or customer care.
0
Votes
Room Tips
"Face the green area at the back of the hotel"
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"Higher floor rooms give a good view of Jakarta."
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"Rooms on higher floor"
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"high floor with city view"
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