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JW Marriott Hotel Jakarta

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#12 of 446 Hotels in Jakarta
Certificate of Excellence
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JW Marriott Hotel Jakarta
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1,055 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Jakarta
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Showing 931: English reviews
Bali, Indonesia
Reviewed 1 week ago

Thanks for all teams who has prepared room as requested even beyond the expectations. All the surprises till the speed of service showed good communication within the teams. The flexibility is one of the key that I really appreciated e.g early check in n late check out. Please keep this momentum. And thank u for all the team members. Regards

Review collected in partnership with this hotel
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Helpful?
Thank newkutacondotelbali
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you very much for choosing JW Marriott Jakarta. We are glad to learn that you had a wonderful stay experience with us and appreciate your compliments about our services, as well as to the Front Office team. We hope to welcome you back to our hotel in the near future. Warmest regards, Chrestian Pesik Director of...

Reviewed 1 week ago

stayed at Marriott for 8 days during one of my business trip Jakarta. Truly enjoyed the experience and An amazing hotel. Location is great so is all the amenities. Breakfast spread was awesome with many must try items. Staffs were helpful and was happy to see all smiling faces which is very rare these days. Very much happy with the...

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Helpful?
Thank Anju A
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Anju A, Thank you for taking time to share your review on TripAdvisor. It gave me a great pleasure to learn how much you enjoyed your stay with us. I will definitely convey your positive comments to all the team. On behalf of the hotel, we look forward to welcome you back in near future. Warmest regards, Chrestian Pesik...

Amsterdam, The Netherlands
Reviewed 1 week ago

We booked a night to visit Jakarta. We have stayed here before and liked it. Rooms a good and comfortable. The bathrooms have both a big tub and a rain shower. Room came with buffet breakfast served in restaurant Sailendra. It is always a pleasure to dine here. Funny thing when the Maitre d' approached me with a plate of...

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Helpful?
Thank ToneHolland
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you for the time you took to share such an amazing review with us. We are very pleased to know that you enjoyed your stay with us. Your compliments about the room, restaurants, strategic location and level of service provided are highly appreciated. Again, thank you for staying with us and we all look forward to...

Jakarta, Indonesia
Reviewed 1 week ago

i've stayed on December 2016 with my family. the room was quite big. i stayed in deluxe room with the bath tub inside. we love the breakfast, so many choices of food. the swimming pool was small. location was strategic.

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Helpful?
Thank midraadinda
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you for sharing your stay experience with us. I am delighted to know that our overall facilities has made your stay great. Thank you for your recommendation. We look forward to welcoming you back in the near future. Warmest Regards, Chrestian Pesik Director of Rooms

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Nice property..very central..in the business district..close to SCBD...which has eateries..clubs..etc. Check in staff was very efficient and helpful..breakfast could be improved..i got an upgrade on the airport drop car...

Review collected in partnership with this hotel
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1Thank Kenny S
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Mr. Kenny S, Thank you for staying with us at JW Marriott Hotel Jakarta. All your positive feedback have been shared with the entire team. I am delighted to learn that you enjoyed the service provided by our associates and the strategic location. We look forward to welcoming you back in near future. Warmest regards, Chrestian Pesik Director of...

Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

Good meeting place. At the lobby. At syailendra deli, outside building. Very high security. Very high price to same he hotel. It is common there. I bought salad. And very nice you must try once. And please bring your own water to drink. Very recommended

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Helpful?
Thank faithhenry
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience at JW Marriott Hotel Jakarta. I am delighted to know that our overall facilities, food offering and security has made your visit memorable. Your positive comments are truly appreciated. We look forward to welcoming you back in the near future. Warmest regards, Chrestian Pesik Director of Rooms

Paris, France
Reviewed 2 weeks ago via mobile

The first person that makes your hotel experience fun is the first face you meet. At JW Jakarta, Cindy opens the lobby door always with a huge smile and a happy greeting. She makes every trip worth having and every stay a pleasure :-)

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Helpful?
Thank BaRaKuKi
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us. Thank you for acknowledge our associates, Cindy. I surely convey your high praise to her. She will be thrilled and motivated by your positive feedback. We look forward to welcoming you back in near future. Warmest regards, Chrestian Pesik Director of Rooms

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Stayed for a night stayed on 30 Dec 2016.The check in seems busy and no welcome drink compare to other guest even though staying at Governors Suite but the receptionist is friendly and been assisting. Check in into the suite.Perfect room and huge but seems there is no turndown from what you expected of a suite.Seems like staying a deluxe...

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Helpful?
Thank Iszraei
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, First of all, thank you for sharing your feedback on Tripadvisor regarding your recent stay with us. On behalf of the hotel, I apologize for the shortcoming on your check in experience and have made your staying experience less than perfect. I have shared your concern to our team and they are working hard to fix the...

Reviewed 2 weeks ago via mobile

We stayed for new year celebration We are little bit disappointed as this place need a huge make over Spa area was disappointing steam room was under Maintenance Again staff is very good very accommodating staff did every thing good to make us comfortable even though their facilities did not support the services Huge selection of breakfast

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Helpful?
Thank R G
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review of your following stay at JW Marriott Jakarta. I regret that your recent stay experience was not up to your expectation. I would like to sincerely apologize for the shortcoming and I already shared your feedback with the entire team. If your time permit, please contact me...

Reviewed 2 weeks ago via mobile

Excellent service,cozy room, all staff are very helpfull, great food at the restaurant Good place to spend holiday with family and the location is at the centre of city. Highly recommend for holiday..

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Helpful?
Thank aryamandalaputra
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this review

Dear Mr. Arya Mandala Putra, Thank you for taking the time to share the wonderful experience of your recent stay with us. Your kind compliments regarding the level of service, food quality and strategic location are greatly appreciated. I will convey your positive comments with my entrire team as a great of motivation to server our guests more. We are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury Jakarta hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities. ... more   less 

Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $189 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Jakarta 5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott
Hotel Style:
#5 Romantic Hotel in Jakarta
#9 Family Hotel in Jakarta
#10 Business Hotel in Jakarta
#11 Spa Hotel in Jakarta
#12 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Jakarta staff and other travellers.
3 questions
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Questions? Get answers from JW Marriott Hotel Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice view room”
 of 5 bubbles jakaumbaran, 19 Jan 2017 | Read review
“The robe and slippers were helpful when going to the spa.”
 of 5 bubbles jimesbo, 19 Jan 2017 | Read review
“Everything is perfect”
 of 5 bubbles newkutacondotelbali, 10 Jan 2017 | Read review
“Rooms on the south side (Ambassador Mall) offer a green view.”
 of 5 bubbles svhusky, 20 Dec 2016 | Read review
“They're all good. ”
 of 5 bubbles hognes258, 19 Dec 2016 | Read review
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