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All reviews cinnamon restaurant the club lounge walk in closet chinese restaurant luxury hotel other hotels excellent hotel business trip grand indonesia rain shower rooms are spacious junior suite great room business hotel breakfast buffet is welcome drink front office
Once again, a lovely stay at Mandarin Oriental Jakarta. A hotel that is beautifully set-up and well managed. Front office personnel have always proved to be jems and are always helpful to requests from guests. In particular is the dedication of Ms Agnes Ashianti who...More
This is a typical Mandarin Oriental - which means excellent service, food and facilities. The staff here is very attentive. The breakfast buffet is very good and has lots of options. The pool area is very nice and the men's locker room is excellent, having...More
1 Thank NYCBOS
Response from MOJKT, General Manager at Mandarin Oriental JakartaResponded 1 September 2018
Thank you for staying with us and for your valuable feedback.
It was pleasing to read that the team delivered in their service, care and attention and I know they will be delighted to read your review, overall a jolly good stay.
My sister stayed at the hotel. As this was her 30th Birthday present, I wanted to make it extra special and contacted the Mandarin Oriental to see if we could organise something.
Their Guest Services Team was amazing! From across the world they helped me...More
We would like to express our gratitude toward Mandarin Oriental Jakarta. Our wedding has been perfect. There are no complaints other than tons of compliments coming from our guests. The food was great, rooms was spacious and staffs were all very helpful and quick to...More
Stayed at Mandarin Oriental for 2 nights. I'm so impressed by the excellent service, the warmth and helpfulness of all the staff I came into contact with. Examples of extra little touches that stood out from the other 5 star hotels I've stayed with -...More
Thank Sookching P
Response from MOJKT, Manager at Mandarin Oriental JakartaResponded 3 days ago
Dear Sookching P,
Happy Thursday to you! Thank you for your review on trip advisor. We are delighted to read that you enjoyed the services of our colleagues. Yoga and Astrie are both outstanding team members who provides services with genuine care to guests. Your...More
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. …MoreLocated in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Dear Mei H,
Thank you for the question. To reach our hotel with the new rail service from Soekarno-Hatta International Airport, you can stop at the BNI City (Sudirman Baru) Station. From there, take a short taxi ride of 5-10... More
Dear Mei H,
Thank you for the question. To reach our hotel with the new rail service from Soekarno-Hatta International Airport, you can stop at the BNI City (Sudirman Baru) Station. From there, take a short taxi ride of 5-10 minutes with approximately IDR 35,000 - 50,000 fare.
Nadia K. Tika
Thank you for your question. Unfortunately, there is no tunnel from the hotel to the shopping centers. We do provide a transfer services during weekend to Plaza Indonesia and Grand Indonesia. You are... More
Thank you for your question. Unfortunately, there is no tunnel from the hotel to the shopping centers. We do provide a transfer services during weekend to Plaza Indonesia and Grand Indonesia. You are welcomed to contact our Concierge team who will be happy to assist you arranging the transportation.
Nadia K. Tika