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Mandarin Oriental Jakarta

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Traveller (676)
Room & Suite (518)
Dining (193)
Overview
  • Excellent78%
  • Very good18%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Mandarin Oriental Jakarta
Special Offer: Stay and Brunch
Offers from Mandarin Oriental Jakarta
Special Offer: Stay and Brunch
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,353)
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Traveller rating
905
197
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11 - 15 of 1,139 reviews
Reviewed 4 weeks ago

The 21st Floor at Mandarin Oriental Hotel is a real insider tip if you want to experience Indonesian hospitallity paired with professional 5 Star service. Thanks to Nia, Nesya, Fidiyah, Nancy and Indah from Club Floor Executives which made my 5 weeks stay at the...More

1  Thank Achim S
Response from MOJKT, General Manager at Mandarin Oriental JakartaResponded 4 weeks ago

Dear Achim S, It goes without saying that Nia, Nesya, Fidiyah, Nancy and Indah and indeed all the colleagues at the hotel were thrilled to read you very kind review. I am delighted we took good care of you and hopefully gave you some great...More

Reviewed 4 weeks ago

This was the best service I’ve ever experienced. Little things like remembering your name and latte art on my soy milk latte made the difference. Too bad it’s not in many of the cities I travel to or they’d be my new chain of choice.More

Review collected in partnership with this hotel
Thank P4u1i0
Response from MOJKT, General Manager at Mandarin Oriental JakartaResponded 4 weeks ago

Dear P4u1i0, I am so pleased you had such a great experience during your time with us and that you enjoyed the care and attention of our wonderful team at the hotel. As they say it the attention to the details that really makes the...More

Reviewed 4 weeks ago

The Mandarin is a realy Top Hotel. The Room, Fasiliti, Staff, Breakfirst ...all is perfect.On Weekend you get free Shuttle with Taxi to the mall. The Staff is very friendly and helpfull. The Breakfirst is great and have all. The coffee is fantastic.That have special...More

Thank 622markus
Response from MOJKT, General Manager at Mandarin Oriental JakartaResponded 4 weeks ago

Dear 622markus, I was delighted that you had a wonderful stay and getting a great nights sleep and great breakfast is the best way to start the day! We are very fortunate as the hotel is perfectly located both for access to the wonderful shopping...More

Reviewed 4 weeks ago

Mandarin Oriental Jakarta is a great place to stay. I stayed at the hotel during my first visit to Jakarta and the service was exceptional. I was really surprised that all the staff were addressing me by my name. This made me feel special and...More

Review collected in partnership with this hotel
Thank Christopher A
Response from MOJKT, General Manager at Mandarin Oriental JakartaResponded 4 weeks ago

Dear ChristopherA, I am glad you had a great trip to Jakarta and that the team at the hotel left you with some very fond memories showing you care and recognition. Our location does afford us excellent access and location to the business, shopping and...More

Reviewed 4 weeks ago

Most enjoyable 4 nights for business. Staff were excellent, particularly in the lounge. Nysa was most accommodating and engaging. Only poor experience would be the MO bar as it was smokey and lay out not quite right to sit and enjoy a nice drink.More

Review collected in partnership with this hotel
Thank dstratton12
Response from MOJKT, General Manager at Mandarin Oriental JakartaResponded 4 weeks ago

Dear dstratton12, Thank you for your kind review and I am delighted that you had an enjoyable stay with us, rest assured I will personally thank Nesya and all the Club team on your behalf, such feedback is very motivating for the colleagues. I am...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$196 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#4 Luxury Hotel in Jakarta
#5 Spa Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$196 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#4 Luxury Hotel in Jakarta
#5 Spa Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (676)
Room & Suite (518)
Dining (193)
Pool & Beach (68)
Amenities (137)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
Scarlett S
12 October 2017|
AnswerShow all 5 answers
Response from TeejTeejTeej | Reviewed this property |
No. It costs IDR400,000 for a Mercedes.
0
Votes
therealDKLo
3 January 2017|
AnswerShow all 5 answers
Response from MOJKT | Property representative |
Hello TherealDKlo, Thank you for your question. Unfortunately, there is no tunnel from the hotel to the shopping centers. We do provide a transfer services during weekend to Plaza Indonesia and Grand Indonesia. You are... More
2
Votes
dipti_KL
7 August 2016|
AnswerShow all 3 answers
Response from Helen S | Reviewed this property |
I am not sure as I didn't travel with children however I suspect not.
1
Vote
Room Tips
"ask for the Bundaran HI view"
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"TV system is too complicated, Remote is archaic"
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"Get a room with access to the Club Lounge for best value."
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"The amenities are in a hidden drawer in the middle of the sinks."
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