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The Media Hotel And Towers

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The Media Hotel And Towers
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286 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Dammam, Saudi Arabia
Reviewed 2 weeks ago via mobile

Clean rooms and nice swimming pool and very kind staff. Also, there is gym and spa for relaxing I recommend to visit and see. You can come with your family and friends and have fun, it's near to manga dua square so you can find everything you need.

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Helpful?
Thank H_A_Albheeri
Indonesia
Reviewed 2 February 2017 via mobile

Find this hotel through the online booking, based on the great room picture (turn out it was the presidential suite)... i booked 2 rooms. MY experience start with the c in process, the registration card was so unprofessional ( if u claimed your hotel as a 4 stars hotel) also the the room key envelope Entering the rooms were like...

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Thank beeeeebe
Reviewed 4 January 2017 via mobile

Stayed in Room 806 for 3 nights from 29 Dec 2016 to 1 Jan 2017. Comes with big group of over 180 paxs. Pros : 1) Buffet breakfast is really good and delicious, there's a lot of variety to choose from. Staff at Breeze Cafe is friendly and helpful. 2) Room is spacious with 2 single beds. Cons : 1)...

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Thank IdaNurAsnidar
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear IdaNurAsnidar First of all, we would like to say thank you for your staying with us. Especially your valued review about The Media Hotel & Towers. We have read your concern-point regarding inconvenience occurred during your stay. We are very much regret the inconvenience caused to you and please accept our apology. Please be assured that we have taken...

Jakarta, Indonesia
Reviewed 4 January 2017 via mobile

The Media Hotel is very comfortable for family holiday with spacious room and comfortable ambience. I stayed in Tower room as I was upgraded and put in higher floor with city and sea view in room #1730. It was a very nice view in day and night. The breakfast offers a variety of menu selection with good taste. The Pool...

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Helpful?
Thank Bernady H
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Bernady H, Thank you for staying with us during your family holiday. We feels happy that you are satisfied with our service and hospitality. We also appreciate your highlights about our room, pool, and breakfast experience. Especially your awesome review on the services offered by our front office & sales team. Its really a honor for us to serve...

Jakarta, Indonesia
Reviewed 3 January 2017

I came here on May 2016 and booked for 2 rooms. When we arrived, our rooms was not ready yet (though we have arrived around 14.30). We have to wait almost 1 hour at the lobby. The rooms is old, i bet it's built around 90's. Cleanliness is tolerable (I found grape seeds on the carpets, seems it's not vacuumed...

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Helpful?
Thank Nor Rofika H
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Nor Rofika H, Thank you for this review of your staying experience at The Media Hotel & Towers. We are very sorry that your stay is not meet your expectation. For unpleasant experience, please be assured that we have already shared your comment with our related team in order to ensure that kind of case will not happen again....

Reviewed 25 December 2016

I was spending one night at The media hotel here for business trip. The location is good near from shopping center and many seafood restaurants around the hotel. Need improve for bathroom cleanliness, bad smell

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Thank makoto t
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Makoto T, Thank you for taking the time to tell us about your experience at The Media Hotel & Towers . For you comments about hotel’s improvement will be shared to our team. We’re take this as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you...

Reviewed 24 December 2016 via mobile

The carpet still smells horribly. Please replace the carpet. The Media really need to reinvest and renovate. Please start with the carpet. I understand that it is not cheap to replace carpets for hotel this size. But what need to be consider is that when it comes to hotel businesses you make money when you flip it. The revenue from...

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Helpful?
Thank Adrian S
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Adrian, Thank you for your recent staying at our hotel. Your comments are much appreciated regarding your experience at The Media Hotel & Towers. First of all, we are apologize related your stay that did not meet your expectation. We sincerely regret that we note your dissatisfaction with our service and facilities. But we believe all your comments will...

Indonesia
Reviewed 16 December 2016

The first time I came here, I notice that the interior of the building is great, and comfortable too. The staff are all friendly, even when that time I couldn't enter my room so I should get back and complain it to the receptionist. The breakfast is delicious. The room has a lot of space, the bed too feels so...

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Thank lusciniareiko
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Lusciniareiko, Thank you for taking the time to tell us about your experience at The Media Hotel & Towers. We are delighted that you have enjoyed your stay with us. Proven by your positive comment regarding our location, services and hospitality. We are highly appreciate your compliment and recommendation about our hotel. Our team will always do the best...

Reviewed 16 December 2016

the staffs are friendly and providing fast service. the room is large and bath tub inside its good point need attention for cleanliness and smells of the bathroom price is acceptable i did not try other facilities cause in a hurry

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Thank nuning f
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Nuning F, Thank you for your recent stay at The Media Hotel & Towers, especially for you time to give us a precious review. We are happy to hear your kind words about our service and hospitality. On the other hand, please be assured that your comments have been shared to our team about your feedback concerning the cleanliness....

Reviewed 14 December 2016

I have been staying in this hotel since it was managed by Sheraton the staff still the same all friendly and greet me well maybe you need to small renovation in your executive lounge, it was luxury place but now empty place otherwise you change the place to meeting room or else.

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Thank gunawan s
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Gunawan S, Thank you for staying at The Media Hotel & Towers moreover about the comments regarding your experience at The Media Hotel & Towers. We are pleased to hear your kind words about how friendly our service associates. Your comments will become our concern to serve you even better. Once again we look forward to welcoming you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Media Hotel & Towers is one of the major recognized international branded hotels in the North Jakarta area accommodating a mix of domestic and international business coming to Jakarta. Strategically located to the Mangga Dua World Trade Center (the largest retail shop in Southeast Asia), the hotel provides delegates easy access to the Jakarta International Expos (the largest exhibition hall in Indonesia) and direct access to International Airport. ... more   less 

Additional Information about The Media Hotel And Towers

Address: Jln. Gunung Sahari Raya 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
Region: Indonesia > Java > Jakarta
Price Range: $53 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Media Hotel And Towers 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Sheraton Media Hotel
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#79 Spa Hotel in Jakarta
#94 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Media Hotel And Towers staff and other travellers.
4 questions
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Questions? Get answers from The Media Hotel And Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“near elevator”
 of 5 bubbles nuningf, 15 Dec 2016 | Read review
“higher floor”
 of 5 bubbles 214gunawans, 13 Dec 2016 | Read review
“insist that everything in the room works”
 of 5 bubbles agerges, 26 Nov 2016 | Read review
“large room”
 of 5 bubbles obbog, 20 Oct 2016 | Read review
“smoking room at 12th floor”
 of 5 bubbles maftuchi, 17 Oct 2016 | Read review
5 of 5