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Bandara Hotel

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Bandara Hotel
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571 Reviews from our TripAdvisor Community

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Showing 470: English reviews
New York City, New York
Reviewed 2 days ago NEWvia mobile

This hotel deserves 3 stars max. Rooms are hot and smelly and the grounds overall are really creepy. Not good for executives who are weary from traveling. Staff tries but the property itself is really tired.

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Thank VirginiaT25
Cape Town Central, South Africa
Reviewed 3 days ago NEWvia mobile

Hotel is well located near the airport, and that is all, no shops or malls nearby but there is a shuttle service if required. It is very expensive considering that breakfast is not included, and drinks are very expensive, so sipping on a few cocktails for two will sent you back price of a room very quickly. Staff are very...

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Thank Bluffbandit
Bogor, Indonesia
Reviewed 2 weeks ago

yes it is actually a great location, the pool bar is good and the people are nice and friendly as everywhere in Indonesia. what made me a bit upset was that the bedsheets are really dirty, I ask to change but I got another dirty ones and so on until 20 times changing............I felt bad about the guy who did...

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Thank kurt177
Adelaide, Australia
Reviewed 2 weeks ago

I booked this hotel initially for a 8 night stay due to work at the airport. I caught the shuttle to the hotel which is less then 10 minutes away. As a Marriott platinum member I was interested to see how I was treated on check in at a SPG hotel. I need not have worried. At check in I...

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1Thank RelaxedAussie511
Mineral Wells
Reviewed 2 weeks ago

A wonderful, safe hotel close to the airport. Beautiful pool with a bar and food available. I stayed there for one night. The room was quite large with a safe, beautiful bath. Patio door opens to small sitting area with a view of the bus, nicely landscaped garden. The wifi was good and the staff very accommodating. Dinner at the...

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Thank Marcia C
Surabaya, Indonesia
Reviewed 4 weeks ago via mobile

Room is VERY BIG. For standard deluxe with breakfast. Price is good compare to other Jakarta hotel. Twin beds consist of two queen size bed. Good for four person. Room size very big. I think more then 40 m2. Breakfast is very nice. To airport only less then 15 mnt with hotel free shuttle bus. Overall.. Good stay

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Helpful?
Thank Kristianto A
Suhendy, On behalf of Management at Bandara Hotel, responded to this review

Hello “Kristianto A” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta We would like to thank you for sharing your stay experience during your recent visit with us, via the Tripadvisor website. Thank you for your kind words toward us, your good comments really encourage our team to always try our best to improve from time to time....

Reviewed 4 weeks ago via mobile

i stayed for one night (12-13 december). bad wifi, the restaurant staff (Bumbu restaurant) is very friendly, receptionist was friendly, but there is one of them not so friendly, I dont know her name, but she has a tattoo on her wrist.

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Thank ggeeee
Suhendy, On behalf of Management at Bandara Hotel, responded to this review

Hello “ggeeee” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta We would like to thank you for sharing your experience during your recent visit with us, via the Tripadvisor website. Although we are pleased to hear that our team serve you in a friendly manner, we do apologize that one of the staff engaged with you in less-friendly...

Vancouver, Canada
Reviewed 9 December 2016

We stayed at the Sheraton Bandara for 2 nights. We were met at the airport but there is also a free shuttle every 1/2 hour. The drive was about 15 minutes from the airport, but with traffic, it could take longer. The hotel seems like an oasis from the bustle of the city and is nicely landscaped. There is a...

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Thank Liz M
Suhendy, On behalf of management at Bandara Hotel, responded to this review

Hello “Liz M” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your stay experience via the Tripadvisor website. We are pleased to learn that you enjoyed your stay during your recent visit with us. As you mentioned, our location is very ideal for guests who prefers airport proximity to avoid heavy traffic of Jakarta,...

Reviewed 9 December 2016 via mobile

I visited to Linjani in 28th Nov. I enjoyed and satisfied on your service.Especially your staff named Ms.Eva and Ms.Shella make me happy by kindness and smile.Thank you very much for your hospitality, I could have a very nice memories!!!!! Terima kasih banyak!

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Thank 恵一郎 森
Suhendy, On behalf of management at Bandara Hotel, responded to this review

Dear Sir/Madam Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your experience via the Tripadvisor website We are very pleased to learn that you had a pleasant experience during your visit to our Linjani restaurant. Thank you to acknowledge our staff performance, we assure you that your voice had reached us and be well...

Reviewed 8 December 2016

excellent room and service, my room choice was excellent with great view from ground balcony... The hotel equipped with automated external defibrillator (AED), which mean your Heart in save hands...10 thumbs up. Front desk staff she was helpful to get me the best room Witness nice wedding, smooth place, front desk staff very accommodating well done. Shuttle bus staff very...

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Helpful?
Thank Ahed N
Suhendy, On behalf of management at Bandara Hotel, responded to this review

Hello “Ahed N” Warmest greeting from Sheraton Bandara Hotel, the gateway of Jakarta Thank you for sharing your stay experience via the Tripadvisor website We are very pleased to learn that you enjoyed your stay during your recent visit with us, especially with our team performance to ensure your stay comfortable. As you mentioned, we do provide airport shuttle between...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
Official Description (provided by the hotel)
Just three kilometres from Soekarno-Hatta International Airport, Sheraton Bandara Hotel offers a unique, five-star, resort-style experience. ... more   less 

Additional Information about Bandara Hotel

Address: Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $184 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Bandara Hotel 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton Bandara Hotel Jakarta
Sheraton Hotel Jakarta
Sheraton Hotel Bandara
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#33 Spa Hotel in Jakarta
#51 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Bandara Hotel staff and other travellers.
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Questions? Get answers from Bandara Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is spread out so the walk to rooms can be long. Rooms that are further away from the pool and outdoor bar, however are quietest.”
 of 5 bubbles RelaxedAussie511, 29 Dec 2016 | Read review
“a wonderful hotel close to the airport”
 of 5 bubbles 591marciac, 29 Dec 2016 | Read review
“best room for my view”
 of 5 bubbles ahedn, 8 Dec 2016 | Read review
“Rooms are nicely spread out in a resort style. If you want to be close to the gym or reception, let the team know on check-in.”
 of 5 bubbles P8958GAbriana, 27 Oct 2016 | Read review
“Quieter rooms face the courtyard, but are very dark”
 of 5 bubbles Rover82, 20 Sep 2016 | Read review
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