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Jl. Jend Sudiman Kav. 1 Kota BNI, Central Jakarta, Jakarta 10220 Indonesia
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Lowest prices for your stay
Hotel direct offer!Exclusive Member Rate
Booking.com
US$170
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Free cancellation until 07/10/22
Travelocity
US$170
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Free cancellation until 08/10/22
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Expedia.com
US$168
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Free cancellation until 08/10/22
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Hotels.comUS$170
PricelineUS$170
Destinia.comUS$182
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2190)
Room & Suite (748)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 29/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Jakarta
Updated 29/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 1,231 hotels in Jakarta
Location
Cleanliness
Service
Value
Travellers' Choice
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 662 guest rooms, including 40 suites, 118 Horizon Club rooms and 504 Deluxe rooms. All rooms give an access to spectacular city views. Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste contemporary Chinese cuisine at JIA . Sample enticing Japanese delicacies at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S. Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar, to the outdoor tennis courts. Take a break at the swimming pool surrounded by a lush garden oasis and experience one of the most luxurious private spas in the city, Chi, The Spa at Shangri-La Jakarta.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Table tennis
Kids stay free
Valet parking
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Poolside bar
Waterslide
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, Indonesian, Malay
Hotel links
Special Offer:Exclusive Member Rate
2957Reviews11Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Sudi201416 wrote a review 27 Sep
Perth, Australia3 contributions2 helpful votes
After Covid-19 travel restrictions this was my first overseas travel and destination was Indonesia. Right from check-in my experience was amazing. The Guest Relations Manager - Ms Frida welcomed me with her warmest hospitality and helped me with my check-in process. In my whole travelling life I have never met a person like Frida. She is an asset to Shangri-la and thanks to the higher management to recruit such staff. Apart from Frida, every other staff is above and beyond and looking after every single persons need and expectations. This is hotel is my home away from home and do not think any other hotel is nearing to Shangri-la Jakarta in terms of hospitality and overall management. The way they are managing under this difficult period of pandemic is exceptional and thanks to the higher management of Shangri-la, Jakarta for their great effort. They deserve more than Five Star for overall rating. The buffet at SATOO restaurant is a plus for this great hotel. Look forward to stay again.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: City view rooms are amazing specially in the night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded yesterday
Dear Sudi201416, Our aim is to create a home away from home for our guest and I am proud to know that our colleagues’ efforts have clearly made a lasting impression on you. Many thanks for your recognition of Frida, she will be thrilled to hear your compliment. We look forward to welcoming you back home on your next visit. regards Timothy Wright General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rennie P wrote a review 26 Sep
1 contribution
Sabina has been attentive and friendly. She was always serving us with a smile . A very good staff with a lot of patience and customer service. Shangri-La hotel should be very proud to have a staff like Sabina. Wishing Ssbina the best of everything in her career with your great hotel.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 2 days ago
Dear 574renniep, Many thanks for sharing your review, great to hear you had a wonderful dining experience and thank you for recognising our colleague Sabina for her efforts. We look forward to welcoming you back to Shangri-La. regards Timothy Wright General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Henry R wrote a review 24 Sep
3 contributions
Kamarnya nyaman ada 2 pilihan view, pool or river. There's a playground and kids pool Pelayanan pak ronal,kursin & mba dishya sangat pro aktif dan ramah, thank you horizon shangrila.. such a good place for staycation
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 3 days ago
Dear henryrA208FV Many thanks for your lovely review. We are pleased you and your family enjoyed your stay with us at Shangri-La. Ronal, Kursin, and Dishya will be thrilled to received your recognition and look forward to looking after you and your family on your next visit. regards Timothy Wright General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MissMika wrote a review 24 Sep
10 contributions1 helpful vote
First time having dinner here but didnt disappointed at all. All the food was excellent and delicious. A special shoutout to Kamal our waiter, thankyou for the hospitality. Its truly a special night to remember!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 3 days ago
Dear natasshaa2015, Thank you most sincerely for your review and lovely feedback of your dining experience with us. We are delighted you enjoyed our Shangri-La hospitality and I am sure Kamal will be delighted to know of your compliment. We look forward to welcoming you back to Shangri-La Jakarta. regards Timothy Wright General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel wrote a review 23 Sep
1 contribution
It was probably our 6th time here at Jia because we love the food and the service. Food is delicious and service is good. Special thanks to Mas Kamal who served our table today for being attentive and helpful. Will definitely come back!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 3 days ago
Dear danielleonardow, Many thanks for your lovely feedback, great to hear the team and the food quality at JIA have made a lasting impression on you. Our people, including Kamal are our greatest asset and we appreciate them very much. Thank you once again for sharing your experience and look forward to welcoming you back to JIA. regards Timothy Wright General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ida r wrote a review 22 Sep
1 contribution
Top service from Mr Kamal, and also best food, escp roasted duck and beef fried. the dimsum also great, but from muslim pls make sure that pork has incl in their menu. the dessert also good and fresh, great resto!
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 3 days ago
Dear idar830 Thank you for your review and for sharing your experience at JIA. We are delighted to learn you enjoyed our cuisine and Kamal will be thrilled by your recognition. We are pleased your enjoyed your time at JIA! regards Timothy Wright General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brown su6ar wrote a review 21 Sep
2 contributions
thank you for your hospitality. it's always been great to be accommodated in your hotel. highly recommended. lovely staff. amazing facilities. great location. surely i will be there whenever i have chance
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 1 week ago
Dear bakurrrr, Thank you for sharing this kind review. I am glad to know that our overall service and facilities have made your stay an excellent one. It is great to learn that you will be back, my team and I look forward to welcoming you back on your next visit. With Best Regards, Timothy Wright General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julian_Bashore wrote a review 19 Sep
Tokyo, Japan3 contributions
This hotel does its utmost to cater to the sophisticated needs of the modern business traveler. Besides the presence of well-managed restaurants, the private park behind the hotel offers guests a tranquil setting while in the bustling city center of Jakarta.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 1 week ago
Dear Mr Bashore Good to hear our hospitality met your needs, thank you for sharing your experience regards Timothy Wright General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Novi Cynthia G wrote a review 17 Sep
4 contributions
The superb n delicious food mixed with the warm and cozy ambience makes a great experience for everyone. Not only that, the service from the staff is excellent when compared to other restaurants like this👍👍👍. All in all, I think this is a recommended restaurant for family gathering. 10/10 would come back.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 1 week ago
Dear novicynthiag Thank you for your recommendation of our Chinese restaurant JIA. We are delighted your enjoyed your experience and look forward to serving you again in the near future regards Timothy Wright General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claudio 'JR' R wrote a review 16 Sep
1 contribution
09/09 - 11/09 staycay hotel Shangri-La Jakarta....to pick out one thing out of the so many things I give good credit to, it is d exceptional staff attention from the lobby to Satoo to swimming pool to room service, luar biasa, my children were spoilt and my wife felt comfortable. We had an incredible weekend stay to celebrate my 1yo turning 2yo :) on his second birthday in Satoo during brekkie the staff lead by Pak Dedi Supriyadi provided a nice surprise for my 2yo :) omg! my son was blown away he became became so malu :) ..... the staff in Satoo very attentive not just the unplanned birthday cheers but just in general, so friendly good. THANK YOU VERY MUCH Pak Dedi & your Satoo team. I look forward to my next staycay in Shangri-La and I'll be sure to say hello.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 1 week ago
Dear claudi0rr Many thanks for your lovely review. We are pleased you and your family enjoyed your weekend with us at Shangri-La. Dedi and the team at Satoo will be thrilled to received your recognition and look forward to looking after you and your family on your next visit. regards Timothy Wright General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$146 - US$218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel jakarta, shangri la jakarta
LOCATION
IndonesiaJavaJakartaTanah Abang / Sawah Besar
NUMBER OF ROOMS
618
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Frequently Asked Questions about Shangri-La Jakarta
Which popular attractions are close to Shangri-La Jakarta?
Nearby attractions include Grand Indonesia Mall (0.9 km), Thamrin City Trade Mall (1.0 km), and Plaza Indonesia (1.1 km).
What are some of the property amenities at Shangri-La Jakarta?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Jakarta?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Jakarta?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Jakarta?
Conveniently located restaurants include La Brasserie Restaurant, Rasa Restaurant, and Sana Sini Restaurant.
Are there opportunities to exercise at Shangri-La Jakarta?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Jakarta have airport transportation?
Yes, Shangri-La Jakarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Jakarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Jakarta?
The staff speaks multiple languages, including English, Indonesian, and Malay.