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Shangri-La Hotel Jakarta

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Traveller (1026)
Room & Suite (461)
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Overview
  • Excellent66%
  • Very good26%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“horizon club”(113 reviews)
“satoo restaurant”(52 reviews)
“horizon floor”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel Jakarta
Special Offer: Package Deal
Hotel deals
Offers from Shangri-La Hotel Jakarta
Special Offer: Package Deal
Hotel deals
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Reviews (1,633)
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1,366 results
Traveller rating
892
346
77
34
17
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Time of year
LanguageEnglish
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892
346
77
34
17
Show reviews that mention
All reviewshorizon clubsatoo restauranthorizon floorlobby loungebreakfast buffetbusiness tripexcellent hotelswimming poolblue birdroom service isfive star hotelhome away from homeenjoyed my staybusiness hoteldeluxe roombatsrosso
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11 - 15 of 1,366 reviews
Reviewed 2 weeks ago

Stayed here on ta business trip . All you can thing about is available . All type of restaurants, bars , live music etc ..... The best breakfast buffet of 2017 for me , huge variaty and selection across the globe . Top hospitality ....More

Thank Frank V
Response from SLJGM, Resident Manager at Shangri-La Hotel JakartaResponded 2 weeks ago

Dear Frank V, Thank you for choosing our hotel as your place to stay during your business trip. I am pleased to know that our overall facilities and service has made your visit excellent. It is a pleasure to have you as our guest and...More

Reviewed 2 weeks ago via mobile

Lovely beautiful hotel at the centre of Jakarta, room is nice ,clean and spacious, service was excellent, So many variety of international food for breakfast at Satoo. Delicious pre dinner food at the executive lounge. The staff was professional & friendly. We truly enjoyed and...More

Thank L W
Response from SLJGM, Resident Manager at Shangri-La Hotel JakartaResponded 2 weeks ago

Dear L W, Thank you for sharing your feedback. I am delighted to know that you had an excellent stay and dining experience. It is an honor to be of your service and we look forward to welcoming you back in the future for another...More

Reviewed 3 weeks ago

Over all experienced was excellent.. breakfast is excellent and the staff very welcoming and sincere smile. Shella and Isti from guest relations very helpfull and all the staff give very good service.More

Thank noorksa058
Response from SLJGM, Resident Manager at Shangri-La Hotel JakartaResponded 2 weeks ago

Dear noorksa058, Thank you for sharing your experience. I am delighted to know that you had an excellent stay and breakfast. We appreciate your acknowledgement for our colleagues, especially for Shella and Isti. They will be proud to read your kind words. It is an...More

Reviewed 3 weeks ago

Official trip again, to Jakarta in March 2018. Stayed for 6 nights at Shangri La Jakarta. The hotel is excellent, in short. Location is good - centrally located and convenient to reach from most places. The security is good. Rooms are large and very comfortable....More

Thank Anirban28
Response from SLJGM, Resident Manager at Shangri-La Hotel JakartaResponded 2 weeks ago

Dear Anirban28, Thank you for choosing our hotel as your place to stay during your visit to the city. I am glad to know that you had an excellent experience. Your feedback regarding the food menu rotation and taste is well noted and will be...More

Reviewed 3 weeks ago via mobile

Great to catch up with Michael & Ida for Sunday brunch. Have not been back to the Rosso Restaurant for quite some time and will definitely keep in mind for future outings with our Jakarta friends. Food was fresh & delicious and the service &...More

Thank chambo243
Response from SLJGM, Resident Manager at Shangri-La Hotel JakartaResponded 2 weeks ago

Dear chambo243, It is a pleasure to be able to welcoming you back at Rosso. I am pleased to know that you’ve enjoyed Rosso’s options of menu and colleagues’ service. It is great to know that we have made a lasting impression on you that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$154 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Jakarta
#9 Family Hotel in Jakarta
#9 Business Hotel in Jakarta
#17 Spa Hotel in Jakarta
#18 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$154 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Jakarta
#9 Family Hotel in Jakarta
#9 Business Hotel in Jakarta
#17 Spa Hotel in Jakarta
#18 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1026)
Room & Suite (461)
Dining (356)
Pool & Beach (87)
Amenities (128)
Family and Play Areas (13)
Business Centre & Event Rooms (5)
Questions & Answers
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Scarlett S
12 October 2017|
AnswerShow all 3 answers
Response from finnslettli | Reviewed this property |
Not for free. When I was there they charged INR 852.500 for a MB E250 per way.
0
Votes
Scarlett S
12 October 2017|
AnswerShow all 11 answers
Response from Peter H | Reviewed this property |
yes they do not the cheapest but great...
0
Votes
Room Tips
"The rear facing rooms have a nice view of the gardens and midtown buildings."
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"higher than 15 floor"
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"Don't bring your own clean kettle if you don't want to get into a trouble. Satoo is a must. Try..."
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"The Club Rooms will enhance your stay with service and facilities"
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