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The Sultan Hotel & Residence Jakarta

Agoda.comUS$65*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Sultan Hotel & Residence Jakarta
The Sultan Hotel & Residence Jakarta
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669 Reviews from our TripAdvisor Community

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Showing 454: English reviews
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Reviewed 5 days ago NEWvia mobile

This is the 3rd time staying and having an event at Sultan. The help and service was superb, everyone was friendly and helpful. Food was delicious. This is place is like my second home everytime we have an event. Thank you Sultan once again.

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Helpful?
Thank zeusfluffymuffin
Reviewed 5 days ago NEWvia mobile

The place is very unhyginic, and the tables are very sticky! The candles here also smell disgusting! I wouldn't recommend this place to anyone whatsoever. I had to go wash my hands after I ate, because the dish handles were also very sticky.

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Helpful?
Thank Bexy E
Reviewed 1 week ago via mobile

I always like staying in this hotel. This time is my second time I stayed in this hotel. One good reason to stay here is value is more than costs. Room is big and luxurious, but price is cheap. As this hotel is ex hilton brand hotel, I still feel the ambiance of five star diamond ++ hotel in this...

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Helpful?
Thank Eddy C
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr.Eddy C, First of all, I would like to thank you for your comment and for sharing your experience following your stay at The Sultan Hotel & Residence Jakarta. We were very happy to hear that you have enjoyed the unique atmosphere here. Looking forward to the pleasure of welcoming you back to The Sultan Hotel & Residence and...

London, United Kingdom
Reviewed 2 weeks ago

I stayed in THE SULTAN HOTEL & RESIDENCE JAKARTA May 2-7 for work purposes. One evening upon my return to my room I found GBP20 on my table. I dropped it from my wallet without even having realised it. But, it was there. GBP20 is half of a monthly earnings of many labour workers in Indonesia! I congratulate the Management...

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Helpful?
Thank MPesic
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr. Mpesic, First of all, I would like to thank you for your comment and for sharing your experience following your stay at The Sultan Hotel & Residence Jakarta. Every member of the staff is trying to create a personal experience for our guests and it is truly rewarding to read that you felt that. Look forward to the...

Bangkok, Thailand
Reviewed 2 weeks ago

First the good - It's located in the heart of the city so access is not hard. Rooms spacious and clean most of the time. I stayed on the 12th floor, overlooking the city, fabulous view. Room service and cleaning attentive. Buffet has a wide variety but the same dishes everyday, so if you are an experienced traveller, you would...

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Helpful?
1Thank onthemove261
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear onthemove261, First of all, we would like to thank you for your comment and for sharing your experience following your stay at The Sultan Hotel & Residence Jakarta. We are delighted to learn that you have enjoyed your stay here and appreciated the central location of The Sultan Hotel & Residence Every member of the staff is trying to...

Jakarta, Indonesia
Reviewed 2 weeks ago

I stayed at Sultan Hotel with my husband and son for 1 night on the weekend. I booked Deluxe room with health and wellness weekend package. We got an upgrade to Grand Deluxe for free. We stayed in room 1126 (+) points 1. The room is spacious enough with separate bath tub and shower 2. Location is next to Gelora...

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Helpful?
Thank monika2810
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mrs.Monika, Many thanks for taking time to share your experience, following your stay at The Sultan Hotel & Residence! Yet, we are deeply disappointed to read that you are not fully satisfied. We have taken notes for your advice to improve our facilities so you would consider staying with us. We hope that we may have the opportunity of...

Reviewed 2 weeks ago via mobile

Dear sir/ madam, Iam Lahon Hawrami and ive been in Sultan hotel for arround a week, And i want to say that i travelled alote and been in many hotels and never seen a hotel so great in terms of services. Specialy the desk services. So i want to from here to send special thanks to : Rika Vitria Gusta...

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Helpful?
Thank lahon
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr.Lahon, First of all, I would like to thank you for your comment and for sharing your experience following your stay at The Sultan Hotel & Residence Jakarta. We were very happy to hear that you have a pleasant night and enjoyed the unique atmosphere here. Every member of the staff is trying to create a personal experience for...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

I was attending a conference at the Jakarta convention centre and stayed at this hotel for 3 nights. There's a connecting travelator from the hotel right to the convention centre which is very convenient. The room is spacious and the bed comfortable. There are various TV channels to choose from. The amenities are good, except there's no disposable shaving set....

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Helpful?
Thank LLS0811
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear LLS0811, First of all, we would like to thank you for your comment and for sharing your experience following your stay at The Sultan Hotel & Residence Jakarta. We are delighted to learn that you have enjoyed your stay here and appreciated the central location of The Sultan Hotel & Residence Every member of the staff is trying to...

Jakarta, Indonesia
Reviewed 3 weeks ago

We stayed at this The Sultan Hotel & Residence last week and our room was clean,very spacious and comfortable. Buffet breakfast was enormous, offering food from several Asian countries. Lot of sitting areas for coffees or entertaining guests. Would definitely come back when i visit Jakarta next month! Highly recommended!

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Helpful?
Thank bayugustianseba
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr.Bayugustianseba, First of all, I would like to thank you for your comment and for sharing your experience following your stay at The Sultan Hotel & Residence Jakarta. We were very happy to hear that you have a pleasant night and enjoyed the unique atmosphere here. Looking forward to the pleasure of welcoming you back to The Sultan Hotel...

Reviewed 3 weeks ago

The hotel location is very central and is highly accessible to all areas. The rooms are very spacious and well appointed with everything you need. The restaurant has a good variety of food for breakfast and a very nice menu for dinner. will love to visit again.

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Helpful?
Thank Kania R
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mrs.Kania, Many thanks for taking time to share your experience, following your stay at The Sultan Hotel & Residence! We were very happy to hear that you appreciated the central location of The Sultan Hotel & Residence. Delighted to read that you had a pleasant night at The Sultan Hotel & Residence. Look forward to the pleasure of welcoming...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The largest hotel in Indonesia, and one of the largest in South East Asia, the 3 towers of The Sultan Hotel Jakarta rise distinctively over a vast garden, the most expansive in Jakarta (32 acres). The grounds house 694 rooms, 9 banquet rooms, and a ballroom, complemented with floodlit tennis courts, a basketball court, a 500-meters jogging track, 2 swimming pools, a fitness center, and a shopping arcade. ... more   less 

Additional Information about The Sultan Hotel & Residence Jakarta

Address: Jln. Jendral Gatot Subroto, Jakarta 10270, Indonesia
Region: Indonesia > Java > Jakarta > Tanah Abang
Price Range: $111 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sultan Hotel & Residence Jakarta 4.5*
Number of rooms: 707
Reservation Options:
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Also Known As:
Jakarta Sultan Hotel
Sultan Hotel Jakarta
Hotel Style:
#44 Spa Hotel in Jakarta
#59 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Sultan Hotel & Residence Jakarta staff and other travellers.
4 questions
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Questions? Get answers from The Sultan Hotel & Residence Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the nicer you are the nicer Indonesians are!”
MPesic, 12 May 2017 | Read review
“Main Hall arrival lobby rooms are the best rooms”
739masm, 26 Apr 2017 | Read review
“All hotel rooms are quiet, they are far from the next street.”
ajgarcesv, 15 Apr 2017 | Read review
“Rooms facing tennis court is excellent,”
  • Deluxe room
GustinoTravels, 11 Apr 2017 | Read review
“All of them”
  • Great view
  • Great view
  • Great view
  • Great view
  • Great view
986franciscoa, 22 Feb 2017 | Read review
5 of 5
Agoda.com
US$65* /night
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TravelocityUS$69
Booking.comUS$71
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*Disclaimer
Prices are for 1 room, 2 adults
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