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The Sultan Hotel & Residence Jakarta

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Traveller (491)
Room & Suite (405)
Dining (82)
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Overview
  • Excellent24%
  • Very good41%
  • Average25%
  • Poor8%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (778)
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529 results
Traveller rating
129
194
139
55
12
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129
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139
55
12
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All reviewsexecutive floorexhibition centreattending a conferenceunderground tunneltennis courtsgelora bung karnogrand deluxesenayan areaunder renovationswimming poolhotel guestsspacious roommini barjogging trackpleasant stayjapanese restaurantlate check
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1 - 5 of 529 reviews
Reviewed 2 days ago via mobile

Great hotel, and great staff. Breakfast and food is good, just need consistency on the taste since 3 days stay there the food taste is not same, however I enjoy it. So far all good and we are happy stay there.

Thank nihzef
Reviewed 3 days ago via mobile

Front staff and housekeeping staff was very great, specially their smile, we always have a pleasent stay and a good sleep at the sultan hotel, speciouss room and bathroom. It was wonderfull stay in The Sultan Hotel

Thank Putri I
Reviewed 3 weeks ago via mobile

Nice and comfort hotel. Not expensive. Average service. Access to the hotel might not be good. Need to depart earlier every time. Rooms are a bit old, but are comfortable. Breakfast can be better. Good for a business trip.

Thank Sho C
Reviewed 3 weeks ago via mobile

More than 5 times I stayed in this hotel. Every time I stayed here, I wish an upgraded service and better facilities. Unfortunately it does not happen. As a high class hotel, I think they need to improve: - Intercom connections - Room service agility...More

Thank malikmulki
Reviewed 4 weeks ago

It has lush greenery between the skyscrapers, which is so nice. Quiet and Cozy place. Courteous and friendly staffs. We have access to all important places around. All in all "The Sultan" is a nice place to stay. :)More

1  Thank Sindhu N
Response from Singgasana H, General Manager at The Sultan Hotel & Residence JakartaResponded 4 weeks ago

Dear Sindhu N Thank you for taking the time and trouble to post a review following your recent stay at The Sultan Hotel & Residences Jakarta. I was delighted to learn that you enjoyed your stay with us -I will share your kind comments regarding...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$69 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Spa Hotel in Jakarta
#65 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$69 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Spa Hotel in Jakarta
#65 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (491)
Room & Suite (405)
Dining (82)
Pool & Beach (43)
Amenities (52)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Helenahelenah
29 March 2017|
AnswerShow all 4 answers
Response from Christian B | Reviewed this property |
I think yes but I don't know because we move with taxi driver
0
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usefultipsandadvice
1 July 2016|
Answer
Response from Semara2014 | Reviewed this property |
They provide free wi-fi and also chargeable internet access in the room for a better connection. yes, the respond for any inquiry is a bit slow from them, I must admit. Hope it helps Gus
1
Vote
usefultipsandadvice
1 July 2016|
AnswerShow all 6 answers
Response from SultanH0TEL | Property representative |
Dear Sir/ Madame, Thank you for your time to write this question in Tripadvisor. To answer your question, yes it is including. Our room rate includes breakfast and also high speed internet. Hope you will have a great stay... More
1
Vote
Room Tips
"quiet rooms, close to the central places"
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"Stay at the Garden Wing as the rooms are newer. The Lagoon Wing is older and due for renovation."
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"Staying further up might be convenient"
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"I took the room I was given. Sorry. No complaints."
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