We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Grand Hyatt Jakarta

Show Prices
#11 of 442 Hotels in Jakarta
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Grand Hyatt Jakarta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

871 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Hyatt Jakarta
See the most recent reviews
Showing 744: English reviews
Jakarta, Indonesia
Reviewed 31 October 2016

Not that cool the AC and also a bit dirty inside the toilet. There were dirty tissue left out. Great location and convenience and connecting to plaza indonesia shopping mall and just opposite grand indonesia mall

 Report
Helpful?
Thank Steven G
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing a review about Grand Hyatt Jakarta on Tripadvisor! Your comment about our hotel’s location that is adjacent to the shopping centre is much appreciated. However, we have taken notes about your highlighted concerns of our AC and cleanliness of our toilet. We ensure your comments will be directed to our respective department, hence it...

Canberra, Australia
Reviewed 31 October 2016

 Report
Helpful?
Thank Marry G
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Jakarta, Indonesia
Reviewed 31 October 2016

Everything are superb. Especially a dog when we are entry the hotel : made us very felt SAVETY. Need two dog too at 2 others entry point from plaza indonesia. Please make it happen for more feel savety

 Report
Helpful?
Thank markooooke
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your experience while staying at Grand Hyatt Jakarta on Tripadvisor! We are pleased to hear your comment about our security. We have taken note regarding your input and will communicate accordingly to the respective department. Once again, thank you for your review and constructive input for us. We look forward to be in your...

Reviewed 30 October 2016 via mobile

Good location but very old hotel. The corridor and room was very damp, you could smell a damp old , musty smells once you have stepped out the lift. Bathroom is the worst with the pungent smell and mould building up in every corner and grout lines. Carpet stains are everywhere and worn out furniture. This is the worst Grand...

 Report
Helpful?
Thank Sharon T
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for sharing your feedback regarding you recent stay. I was most concerned to learn of your comments regarding the other aspects of your stay particularly with the cleanliness of our guestroom and bathroom. Please accept our sincere apologies for any inconvenience encountered. This is certainly not the type of Grand Hyatt experience we are...

Singapore
Reviewed 30 October 2016

Grand Hyatt Jakarta is like my second home, I spend around 15 days in month there. They take care of personnel choices, Staff is friendly and know what I prefer to eat. Check in process very smooth. Room are spacious and maintained cleanly

 Report
Helpful?
Thank Amitprakashverma
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your experience while staying at Grand Hyatt Jakarta on Tripadvisor! We are pleased to receive your generous comments about attentive staffs , guestroom and check in process. It’s always great to hear about such positive feedback and guest satisfaction, it’s truly what we strive for. We are looking forward to welcome you again in...

Cape Town
Reviewed 27 October 2016

Grand Hyatt Jakarta is one of my favorite destinations, the hotel staff are excellent, genuinely friendly and one of the best gym's over any other hotel, period. The proximity to the mall is excellent offering other dining facilities

 Report
Helpful?
Thank Peter W
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your experience while staying at Grand Hyatt Jakarta on Tripadvisor! We are pleased to hear that Grand Hyatt Jakarta has become one of your favourites destinations. Your comments regarding our associates, sport centre and the location are much appreciated. We are looking forward to be in your service again when you visit Grand Hyatt...

Reviewed 27 October 2016 via mobile

A place to sleep, not necessarily relax and hang out. The service was good, and the rooms were comfortable. The hotel is well located within Jakarta. It would be nice if there was more local culture infused in the lobby and other common rooms.

 Report
Helpful?
Thank FamSiam
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing review about Grand Hyatt Jakarta on Tripadvisor! We highly appreciate your generous comments about our hotel especially about the location and guestroom. We look forward to welcoming you back to Grand Hyatt Jakarta! Warm regards, The Grand Hyatt Jakarta Management Team

Reviewed 26 October 2016 via mobile

We always stay in Grand Hyatt if we want to enjoy Jakarta Sunday morning walk. It's easier to get to the crowd and walk since Sunday is always free car day in Jakarta. Grand Hyatt is located right in the heart of Jakarta. It houses many branded shops and good restaurants to choose from. The service was also good. Once,...

 Report
Helpful?
Thank Evelyn D
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about your recent stay at Grand Hyatt Jakarta on Tripadvisor. We are delighted to hear that you enjoyed your stay at Grand Hyatt Jakarta. Your comments about our hotel’s location that is adjacent to the shopping centre, our attentive associates and the variety of foods are much appreciated. I will make sure that...

Jakarta, Indonesia
Reviewed 26 October 2016

The location in the center of Jakarta and connected with shopping mall. Very ideal for bussiness and pleasure. you also can enjoy Jakarta Car Free Day in the week end. This hotel very recomendded for your stay in Jakarta

 Report
Helpful?
Thank ArieKris
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing a positive review about Grand Hyatt Jakarta on Tripadvisor! Your comments about our hotel’s location which is adjacent to shopping centre is much appreciated. We look forward to welcoming you back to Grand Hyatt Jakarta! Warm regards, The Grand Hyatt Jakarta Management Team

Singapore, Singapore
Reviewed 25 October 2016

No doubt about Grand Hyatt properties and services. Even though it was my 1st time stay at Grand Hyatt Jakarta but the experienced I got just excellent. Nice gesture of services staff and services offered will always makes me willing to go back. Thank you Grand Hyatt.

 Report
Helpful?
Thank somp0101
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing a positive review about Grand Hyatt Jakarta on Tripadvisor! We are delighted to hear that your first stay at Grand Hyatt Jakarta is memorable. Thank you so much for your generous comments about our attentive staffs and services. We look forward to be in your service again in the future when you visit Grand...

867 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (499)
Viewed
Dining (19)
Viewed
Pool/Beach Area (34)
Viewed
Room/Suite (98)
Viewed
Hotel & Grounds (69)
Viewed
View from Room (36)
Viewed
Bathroom (43)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (199)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (351)
Viewed
Amenities (18)
Viewed
Grand Room (58)
Viewed
Grand Suite (95)
Viewed
Pool (27)
Viewed
Dining (95)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Room/Suite (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Menteng
Hotel Indonesia Kempinski
Hotel Indonesia Kempinski
#10 of 442 in Jakarta
903 reviews
Menteng
Pullman Jakarta Indonesia
Show Prices
Show Prices
Show Prices
Tanah Abang
Shangri-La Hotel Jakarta
Raffles Jakarta
#1 of 442 in Jakarta
319 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10230, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $268 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, Travelocity, Hyatt Hotels Corporation, Priceline, HotelTravel.com, Expedia, Agoda and Odigeo so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#10 Spa Hotel in Jakarta
#11 Luxury Hotel in Jakarta
#12 Business Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get the 21st Club floor with an executive lounge breakfast on the22 floor - you wont forget the view..”
 of 5 bubbles senajl, 23 Nov 2016 | Read review
“good size rooms”
 of 5 bubbles petercooper35, 31 Oct 2016 | Read review
“ask for the view of the round about”
 of 5 bubbles lisawhite181, 19 Sep 2016 | Read review
“6th floor above so you can see Jakarta sky :)”
 of 5 bubbles reen007KL, 4 Sep 2016 | Read review
“Get one with access to the continental lounge.”
 of 5 bubbles carloT2616PJ, 22 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay