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Grand Hyatt Jakarta

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#11 of 441 Hotels in Jakarta
Certificate of Excellence
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870 Reviews from our TripAdvisor Community

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Showing 743: English reviews
Reviewed 18 October 2015 via mobile

The hotel is centrally located in the heart of Jakarta’s business and leisure district. The CBD’s within walking distance and it’s proximity to Plaza Indonesia shopping mall and Grand Indonesia across the street. Easy to access public transportation such as the Transjakarta and train station. We stayed in Deluxe room. Room was standard but the view compensate for it. We...

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Helpful?
Thank Erin N
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for taking the time to share your kind comments on Trip Advisor. We appreciate your positive feedback and are delighted that you and your family had such a pleasant experience with us at Grand Hyatt Jakarta. It is always rewarding to hear that our valued guests enjoy their stay and that our comfortable rooms with great...

Dublin, Ireland
Reviewed 14 October 2015

Location is perfect for this hotel as it is situated within one mall but there is also another one across the street. There was an arcade and cinema close by too. Stayed in a room with a view f the roundabout and the cityscape, was fantastic. Noise was not a problem for me whatsoever. The facilities were perfect especially the...

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Thank Jack G
Bangkok, Thailand
Reviewed 12 October 2015 via mobile

It was my third time staying at this hotel. Location is great, in the middle of everything. Especially, the hotel is a door-to-door connected to the malls. Very convenience to find hi-end brands and regular one. Fitness facilities are great. Hotel staff are friendly. Though food on exec lounge is less quality and choices comparing to the other similar star...

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Helpful?
Thank HappySp00n
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your positive feedback on Trip Advisor. We are delighted to read that you enjoyed your stay. We truly appreciate your feedback about the food offering in our Club Lounge. Your remarks have been shared with our F&B and culinary team. Once again, thank you for your valuable feedback and we look forward to be...

Sydney, Australia
Reviewed 8 October 2015

I was in Jakarta for business for only a few days. This was a great hotel to be in! The location was fantastic with a mall off the lobby and another directly across the street. The room size was very good, they service was great. I was on a club floor and the lounge was excellent, with good breakfast and...

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1Thank hheron
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for choosing Grand Hyatt during your business trip in Jakarta. We are delighted to know that you had an enjoyable stay with us. Your compliments about our guestroom and Grand Club Lounge are much appreciated. We truly appreciate for praising the services provided by our associates; your encouraging remarks will certainly motivate them further in their...

Singapore, Singapore
Reviewed 6 October 2015

Stayed in Grand Hyatt Jakarta for 3 nights on a business trip and loved the luxurious room and top notch service. The hotel is very grand and so are the rooms with a walk in closet, super comfortable beds and gorgeous bathrooms. Ample facilities available with an amazing gymnasium, sauna, jacuzzi and pool area. The food, however, could have been...

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Helpful?
Thank Globetrotter_NA
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your kind words about our hotel. Thank you also for praising our hotel services and guest room. We are glad that you found customer service provided by our associates is to your satisfaction. Kindly accept our sincere apologies for the unpleasant experience you encountered during your dining experience. Please rest assured that the...

Kuala Lumpur, Malaysia
Reviewed 6 October 2015 via mobile

Attended a conference at the hotel and stayed at the same place.. Very pleased with the spacious room with very beautiful bathroom. My view was the busy roundabout and it is such a nice view watching the business of the city Did not get a change to visit the spa and fitness centre but they do offer in room massage....

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Thank Haelin
Charlottesville, Virginia
Reviewed 5 October 2015

This is one of the best hotels I have ever stayed in. The photos and hotel really do not do this hotel justice. Incredible service, from front door to concierge, to room service, to all of the hotels many, many amenities. Rooms were spacious, clean, and modern. Room service was incredible, with the crew stopping by several times during the...

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Thank Joshb2j
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, We would like to thank you for writing such a positive review on Trip Advisor. We truly appreciate for praising the level of service you experienced from our associates; your encouraging remarks will certainly motivate them further in their roles. Thank you also for your generous compliments on our facilities, particularly our guest room, Club Olympus fitness centre...

Bandung, Indonesia
Reviewed 4 October 2015

Comfortable room, nice bed! great breakfast buffet choices, and located just across my favorite mall, Grand Indonesia. And the swimming pool is incredible. But, the time I came to swimming pool area, there was construction project beside it.

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Thank Bramanti2014
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for taking the time to post your positive feedback about Grand Hyatt Jakarta on TripAdvisor. We are delighted that you enjoyed your stay with us. Thank you also for recognising our breakfast offering, convenient location and swimming pool. We appreciate your patronage and looking forward to welcoming you back again! Warm regards, Fredrik Harfors Hotel Manager

Kuala Lumpur
Reviewed 4 October 2015

I have been to this hotel a number of times this year and last year. So far it hasn't let me down. The hotel has supposedly been around for a while but you wouldn't know it because they maintain it well. The reception is good and always friendly. The rooms are big for my requirements. The location is great as...

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Thank pathmosttravelled
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, We are grateful for your loyal patronage over these past years and thank you for taking the time to share your feedback on TripAdvisor! We greatly appreciate your positive comments about our associates at the Front Desk, who will be very encouraged by your feedback. Thank you also for recognising our convenient location and we are delighted that...

London, United Kingdom
Reviewed 3 October 2015 via mobile

I stayed and attended a conference at the Grand Hyatt in late September. The hotel is amazing, the pool area, the rooms, the food, the gym and spa, the staff..... but unreliable WIFI made it a bit difficult for those participating in the event

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Thank abache
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your valuable feedback on TripAdvisor. We truly appreciate your generous compliments about our hotel facilities, products and services. In today’s mobile world, we do understand the importance of seamless Internet connectivity on-the-go. We would like to assure you that we are constantly reviewing the connectivity status internally with our IT support team to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10230, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $269 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#10 Spa Hotel in Jakarta
#11 Luxury Hotel in Jakarta
#12 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
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Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get the 21st Club floor with an executive lounge breakfast on the22 floor - you wont forget the view..”
 of 5 bubbles senajl, 23 Nov 2016 | Read review
“good size rooms”
 of 5 bubbles petercooper35, 31 Oct 2016 | Read review
“ask for the view of the round about”
 of 5 bubbles lisawhite181, 19 Sep 2016 | Read review
“6th floor above so you can see Jakarta sky :)”
 of 5 bubbles reen007KL, 4 Sep 2016 | Read review
“Get one with access to the continental lounge.”
 of 5 bubbles carloT2616PJ, 22 Aug 2016 | Read review
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