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Grand Hyatt Jakarta

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#10 of 446 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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897 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Singapore, Singapore
Reviewed 14 December 2015 via mobile

Usually stay at the Grand Hyatt during business trips. Checking in is always a bliss, smooth and efficient. This hotel is centrally located, offers good services and many choices of food around the area (within the hotel) or the mall next door. There is nothing to elaborate about their rooms as it like any other business hotel. Nothing unusual nor...

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Helpful?
Thank Crystal2807
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your kind words about our hotel. We are delighted that you had a very pleasant stay with us, and we truly appreciate your compliments about our front desk associates as well as our convenient location and the variety of food in our restaurants. Once again, thank you for your kind commendations and we...

Jakarta, Indonesia
Reviewed 12 December 2015

A nice hotel is located in the heart of jakarta. Very convinience to go shopping because plaza indonesia mall is located under the hotel. many good restaurant inside the hotel. thsi hotel provides a 5 star hotel accomodation so you will not regret it

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Thank lenowitzz
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your kind words about our hotel. We truly appreciate your comments about our convenient location and our restaurants. Your referral is our biggest compliment, and we hope to welcome you back very soon. Warm regards, The Grand Hyatt Jakarta Management Team

Sydney, Australia
Reviewed 9 December 2015

If you plan to shop in Jakarta, Grand Hyatt is the best choice, it is located on top of Plaza Indonesia shopping malls and just across the street from Grand Indonesia shopping town. The hotel is not new but very well maintained. My complain is only dust in the room, that can be seen at the furnitures, telephone and television....

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Thank LucyBoedhi
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for taking the time to post your positive feedback on TripAdvisor. We are delighted to know that you had an enjoyable stay with us. Your compliments, about our convenient location and the variety of food in our restaurants, are much appreciated. Once again thank you for your kind comments and we hope to have the pleasure...

Kuala Lumpur, Malaysia
Reviewed 7 December 2015 via mobile

My husband and I attended a wedding dinner here at this hotel last weekend. We only stayed one night. Even though our stay was a short one, we managed to explore most of the facilities the hotel had to offer. Plus points:- 1. The swimming pool was huge (divided into a 25 meter lap pool and a "fun" pool) with...

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Thank RachelSCTan
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for giving Grand Hyatt Jakarta such positive feedback on TripAdvisor! We are glad that you enjoyed your stay with us and greatly appreciate your kind compliments regarding our services and facilities, particularly our hospitality, recreational areas, guestrooms and hotel location. We look forward to your next visit, and to ensuring that an even more pleasant experience...

Jepara, Indonesia
Reviewed 6 December 2015

As an expat who lives in Jepara, I always spend weekend away. I spent last weekend in Jakarta as I had to do a bit of business prior. I stayed for three nights at Grand Hyatt Jakarta, it was a lovely property, very close to shopping malls and great restaurants. We had a room with a view to the city,...

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Thank brandonw2323
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for choosing Grand Hyatt as your residence in Jakarta. We are delighted to know that you had an enjoyable stay with us. We appreciate your comments about our convenient location along with our swimming pool. Your commendation is our biggest compliment, and we hope to welcome you back again very soon. Kind regards, The Grand Hyatt...

San Francisco, California
Reviewed 4 December 2015

spacious and well appointed rooms, excellent service, good food and drink, close to shopping, great gym with brand new equipment. I would stay here every time if I could. the only negative is that the tap water isn't drinkable but otherwise it was absolutely first class.

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Thank frank r
Melbourne, Australia
Reviewed 29 November 2015

All round winner on service quality and comfort. Great choice of food and beverage with great service. Central location for business with pick up service from airport. Thank you very much for your hospitality.

Review collected in partnership with Hyatt Hotels
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Thank Chef M
London, United Kingdom
Reviewed 29 November 2015 via mobile

30 something couple, weekend break. Hadn't been to Jakarta before and didn't really have much desire to see the city so booked a room there. + Nice big room Excellent gym, one of the best hotel gyms (though is also a members club I think) Cheap massage in the hotel which is rare for a 5* Good breakfast choice, not...

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Thank sunbednzi
Atlanta, Georgia
Reviewed 25 November 2015

The hotel is conveniently located at the heart of Jakarta city. It is a high end hotel with all big shopping malls surrounding the hotel. The customer service is excellent and the ambiance is beautiful. The rooms are spacious and pristinely cleaned. Their continental breakfast is second to none. Local souvenirs can as well be purchased at nearby mall Sarina....

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Thank Joseph M
Melbourne, Australia
Reviewed 22 November 2015

The room was very clean and the staffs are very friendly especially Ms. Mita who is very friendly and also Ms Citra from the restaurant is very helpful. The view is the most spectacular aspect.. You could see the Bundaran HI, even though it always jammed around 5 PM.. After all it was a great experience staying Here..

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Thank Robert Y

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10230, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $255 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Hyatt Hotels Corporation, Priceline and Agoda so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Spa Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#10 Luxury Hotel in Jakarta
#12 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
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Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms over looking the big roundabout provided a great city scape view”
  • City Scape view from room
 of 5 bubbles R413DJjiml, 4 Jan 2017 | Read review
“Upper floors with view of front of hotel”
 of 5 bubbles U7303YDrobertk, 28 Dec 2016 | Read review
“try to get the 21st Club floor with an executive lounge breakfast on the22 floor - you wont forget the view..”
 of 5 bubbles senajl, 23 Nov 2016 | Read review
“good size rooms”
 of 5 bubbles petercooper35, 31 Oct 2016 | Read review
“ask for the view of the round about”
 of 5 bubbles lisawhite181, 19 Sep 2016 | Read review
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