We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Grand Hyatt Jakarta

Show Prices
#11 of 442 Hotels in Jakarta
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Grand Hyatt Jakarta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

871 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Hyatt Jakarta
See the most recent reviews
Showing 744: English reviews
Reviewed 3 August 2015

Been staying here a lot Luxurious and Classy Hotel Always feel comfortable inside the hotel room Great selection for Breakfast Love The Pool Area (It was under construction for some area) Love the SPA Love the outlets

 Report
Helpful?
Thank Amorita A
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, First of all, thank you for continuing to choose Grand Hyatt as your residence while in Jakarta and thank you for writing such a positive review on TripAdvisor about our hotel. We are delighted that you enjoyed your stay with us and thank you for praising our hotel ambiance, guest rooms, breakfast offering, swimming pool, spa and the...

Singapore, Singapore
Reviewed 2 August 2015

We stayed one night in suite for quick staycation, just to get out of the regular four walls. Overall, service is very good as long as staff member know what room category you are in and they recognise you. This means, service at the suite floor (turndown service, restocking of amenities,...) and service in the Club Lounge are very good....

 Report
Helpful?
1Thank Michael B
Jakarta, Indonesia
Reviewed 1 August 2015

One of the best hotels I've stayed at in South-East Asia. Overall great staff, good service, terrific views Potential to improve consistency of service, but overall performs to a high level Club lounge access is very convenient - staff very friendly and professional, with a great memory for your preferences

 Report
Helpful?
Thank Nicholas P Yat-... L
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, We are delighted that you had such a pleasant experience with us at Grand Hyatt. We appreciate your kind comments and thank you for your time taken to post these on TripAdvisor. Thank you also for recognising our colleagues and their service as well as our Grand Club Lounge. We hope to see you back at Grand Hyatt...

Switzerland
Reviewed 1 August 2015

Overall had a good stay at the expected level for a Grand Hyatt. Some areas can be improved both property and service aspects (the details of which I have shared with the hotel), nevertheless would consider the Grand Hyatt for my next stay in Jakarta.

 Report
Helpful?
Thank roundtheworld2009
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for taking the time to post your feedback on TripAdvisor. We truly appreciate your kind words about our hotel and thank you for sharing your valuable feedback with us. Once again, thank you for your patronage. We look forward to another opportunity to be at your service again at Grand Hyatt Jakarta. Warm regards, Fredrik Harfors...

NY
Reviewed 31 July 2015

Stayed here twice during my visit to Jakarta, I must say it was a wonderful property. The service was excellent, location is great, right next door to 2 fabulous shopping centers so there are things to do. The club floor lounge is great value, and the fitness center is very well equipped.

 Report
Helpful?
Thank Hins
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for choosing Grand Hyatt for as your residence once again while you are in Jakarta. Your generous compliments about our facilities along with the services, location, Grand Club Lounge, and fitness centre are greatly appreciated. Thank you again for your valuable feedback and we look forward to welcoming you back again very soon. Warm regards, Fredrik...

singapore
Reviewed 30 July 2015 via mobile

This grand old dame may be over 20 years old but is holding its own against newer competitors across the road and in the newer Senayan areas I have stayed here over the years many times and have not been disappointed Why? Location remains TOP class as connected to the upmarket Plaza Indonesia and is across the road from the...

 Report
Helpful?
3Thank giamdoc
Singapore, Singapore
Reviewed 28 July 2015

I travel 3-4 times per week and have stayed at many hotels throughout the Asia Pacific region. I always enjoy my stay at the Grand Hyatt Jakarta becuase it offers a well balanced list of amenities to meet all my needs. From conducting meetings in the Fountain Lounge, to the wonderful spa and fitness facilities, and the wide range of...

 Report
Helpful?
2Thank Vincent D
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your positive review about our hotel. We truly appreciate your feedback and taking the time to share this with us. We are delighted to know that you had an enjoyable stay with us. Your compliments about our guest room and amenities, Club Olympus facilities, food and beverage offering and associates’ attentiveness are much...

Santa Rosa, California
Reviewed 15 July 2015

This elegant and well appointed business hotel is excellent value for work near Plaza Indonesia and is centrally located with reasonable taxi time to offices near Merdeka Square or the Sudirman/Senayan Business District. Silverbird Mercedes taxis are almost always available. Rooms are large, elegant and comfortable. Bedding is very good but not the best in Jakarta. WiFi is included and...

 Report
Helpful?
Thank Bill1andBill2
Suva
Reviewed 8 July 2015

An excellent hotel. The staff are great- at every location of the hotel. I got excellent Darjeeling tea every morning and afternoon from brightly smiling staff. Their executive lounge is excellent too- lots of food and the staff make you very nice drinks - all in all a most pleasant experience.

 Report
Helpful?
Thank advisorSuva
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your kind words about our hotel. We truly appreciate your feedback and taking the time to share this with us. Your generous compliments about our associates are much appreciated. I will be sure to share your positive feedback with the hotel team which will be very encouraging for them. We look forward to...

Cooper City, Florida
Reviewed 1 July 2015

Grand Hyatt Jakarta is a wonderful hotel in a great location. Staff is very courteous and helpful. Attached to a mall where you can shop, visit an ATM and eat. Fantastic gym and spa. Pool is amazing. When driving in Jakarta always remember to add extra time for traffic. There is always plenty. When I departed, it took two hours...

 Report
Helpful?
Thank Joe F
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your kind words about our hotel. We are delighted that you had a very pleasant stay with us and we truly appreciate your compliments about our hotel location, fitness centre and swimming pool. Once again, thank you for your patronage and looking forward to welcoming you back again to Grand Hyatt Jakarta. Warm...

867 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (499)
Viewed
Dining (19)
Viewed
Pool/Beach Area (34)
Viewed
Room/Suite (98)
Viewed
Hotel & Grounds (69)
Viewed
View from Room (36)
Viewed
Bathroom (43)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (199)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (351)
Viewed
Amenities (18)
Viewed
Grand Room (58)
Viewed
Grand Suite (95)
Viewed
Pool (27)
Viewed
Dining (95)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Room/Suite (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Menteng
Hotel Indonesia Kempinski
Hotel Indonesia Kempinski
#10 of 442 in Jakarta
902 reviews
Menteng
Pullman Jakarta Indonesia
Show Prices
Show Prices
Show Prices
Tanah Abang
Shangri-La Hotel Jakarta
Raffles Jakarta
#1 of 442 in Jakarta
320 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10230, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $265 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, Hyatt Hotels Corporation, Priceline, Expedia, Travelocity, Odigeo, HotelTravel.com and Agoda so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#10 Spa Hotel in Jakarta
#11 Luxury Hotel in Jakarta
#12 Business Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get the 21st Club floor with an executive lounge breakfast on the22 floor - you wont forget the view..”
 of 5 bubbles senajl, 23 Nov 2016 | Read review
“good size rooms”
 of 5 bubbles petercooper35, 31 Oct 2016 | Read review
“ask for the view of the round about”
 of 5 bubbles lisawhite181, 19 Sep 2016 | Read review
“6th floor above so you can see Jakarta sky :)”
 of 5 bubbles reen007KL, 4 Sep 2016 | Read review
“Get one with access to the continental lounge.”
 of 5 bubbles carloT2616PJ, 22 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay