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Grand Hyatt Jakarta

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#10 of 446 Hotels in Jakarta
Certificate of Excellence
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898 Reviews from our TripAdvisor Community

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Showing 766: English reviews
Kuala Lumpur, Malaysia
Reviewed 15 September 2015

Very great hotel located in the heart of Jakarta! Helpful and friendly staff. Great food in the club lounge! Wifi faster :) Was stayed there for a night transit before continuing trip to Central Java.

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Helpful?
Thank PrincessCK2015
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for giving Grand Hyatt Jakarta such positive feedback through TripAdvisor! We are delighted that you enjoyed your stay with us and thank you for praising the service provided by our colleagues, the quality of food at Grand Club Lounge as well as our Internet facility. We value your support and look forward to welcoming you back...

Queenstown, New Zealand
Reviewed 15 September 2015

From the arrival greeting to the car to the airport on departure Grand Hyatt Jakarta proved to be top class for service and style. Two week business trip, Grand Hyatt had all the facilities and a great location to make for a pleasant and relaxed stay. Room very good, spacious and service daily was of the highest standard. No complaints...

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Helpful?
Thank Frankand2013
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for choosing Grand Hyatt as your residence while in Jakarta. Your patronage is truly appreciated. We are glad that you enjoyed your two-week stay with us and greatly appreciate your kind compliments towards our hospitality, associates’ attentiveness, guest rooms and our hotel location. We look forward to your next visit and ensuring that an even more...

Singapore, Singapore
Reviewed 6 September 2015

The hotel is located right smack in the centre of town. You can't miss it as it is just next to the Welcome Monument at the Bundaran HI (the roundabout in Central Jakarta). With 2 big shopping centres next door to the hotel, you really don't have to go far if you want to stay indoors to avoid the heat...

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Helpful?
Thank MWYChan
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, We are delighted that you had such a pleasant experience with us at Grand Hyatt. We greatly appreciate your comments and the positive rating you have given us on TripAdvisor. We truly appreciate your kind compliments about our breakfast offering at Grand Café and are delighted that you enjoyed your meal. Thank you also for recognising the Fountain...

Singapore, United States
Reviewed 6 September 2015

Outstanding service, quality rooms and great location in Jakarta make this an outstanding hotel for business travel. The Club Floor staff take that extra step to get to know individuals, often calling you by your surname after meeting you just once. The business centre is prompt in their support as when I email them documents to be printed out they...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Raymond C
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your kind words about our hotel. We are delighted that you had a very pleasant stay with us and we truly appreciate your compliments about our hospitality, guest room and convenient location. Your recognition of our colleagues and their service, especially our Business Centre team, are very encouraging for the hotel team. Once...

Helsinki, Finland
Reviewed 5 September 2015

I spent here two nights on a business trip. Very good value for the money. After check-in an employee took my luggage to my room and explained all the different features of the room and the hotel. Service was very good throughout my stay. Room was relatively large and comfortable. Bathroom was very big, although the fixtures are beginning to...

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Helpful?
Thank Iikka
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your kind words about our hotel and for sharing your feedback with us. Thank you also for praising our hotel services and guest rooms. We are glad that you enjoyed your swim in our outdoor pool. Looking forward to welcoming you back at Grand Hyatt in the near future! Warm regards, Fredrik Harfors...

Washington DC, District of Columbia
Reviewed 5 September 2015

This hotel is great. The rooms--at least the business ones--are large with lots of electrical outlets, a good desk, comfortable bed, etc. The service is outstanding at all levels of the hotel. The staff are incredibly nice and efficient. The gym is outstanding: big, light, airy, and with all the exercise machines and weights one can need. I believe it...

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Helpful?
4Thank UE_DC64
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for taking the time to post your generous feedback about our hotel on TripAdvisor. We greatly appreciate your positive comments about our convenient location, associates’ attentiveness and hotel facilities especially the fitness centre and outdoor swimming pool. Thank you once again for your patronage and looking forward to welcoming you back at Grand Hyatt Jakarta. Warm...

Singapore, Singapore
Reviewed 1 September 2015

Excellent location. The hotel is itself a landmark in central Jakarta right beside the Welcome Monument for many years. It is now also right next to the huge Plaza Indonesia mall. There is a link way from the hotel lobby direct to the mall. So within and without the hotel is a superb range of dining possibilities, and also shopping...

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Helpful?
Thank One_Singapore
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, We are delighted that you had such a pleasant experience with us at Grand Hyatt and had an opportunity to try our buffet offering at Grand Café. Thank you for your positive feedback on our hotel’s location and colleague's attentiveness, I will make sure that your encouraging feedback is communicated throughout the hotel. Once again, thank you for...

New York City
Reviewed 29 August 2015

The setting: You are located in the epicenter of Jakarta’s CBD, about 30 minutes by taxi from CGK airport (120,000IDR without traffic). This is a pricy hotel, but worth the quality. I needed a bit of luxury and I love the Hyatt chain, so I sprang for it. This hotel has a massive multistory lobby, and a seamless well-staffed front...

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Thank Brooklynite_Abroad
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your kind words about Grand Hyatt Jakarta. We are delighted to know that you had an enjoyable stay with us. Your compliments about our guestroom along with the amenities provided are much appreciated. Thank you also for praising our Grand Lobby, your positive feedback about the service provided by our colleagues as well...

Delhi, India
Reviewed 27 August 2015

Grand Hyatt Jakarta, although a little old is a nice and convenient. Next to shopping malls like Plaza Indonesia and Grand Indonesia. Has great staff, always made me feel at home. Coffee Lounge on mezzanine floor offers an elegant view of the city and great music.

Review collected in partnership with Hyatt Hotels
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Thank Pratyush P
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for taking the time to post your positive feedback about Grand Hyatt Jakarta on TripAdvisor. We are delighted that you enjoyed your stay with us and thank you for your kind compliments for our hotel’s location and facilities. Your recognition of our colleagues and their service are very encouraging for the hotel team. We look forward...

Denpasar, Indonesia
Reviewed 24 August 2015

We had excellent and enjoyable stay in Grand Hyatt.. Perfect location! Love the gym! love the pool! it's just a bit of that Jakarta noise pollution (construction, car, etc) bothering my relaxation by the pool.. but after a while.. my head got used to it :)

Review collected in partnership with Hyatt Hotels
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Thank I Putu Hans S
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, We would like to thank you for writing such a positive review on Trip Advisor. We are glad that you enjoyed your stay that we were able to provide a comfortable experience for you. We appreciate your kind compliments and truly appreciate your patronage. Looking forward to welcoming you back again! Warm regards, Fredrik Harfors Hotel Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10230, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $255 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hyatt Hotels Corporation, Expedia, Agoda and Priceline so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#9 Spa Hotel in Jakarta
#10 Luxury Hotel in Jakarta
#12 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
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Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms over looking the big roundabout provided a great city scape view”
  • City Scape view from room
 of 5 bubbles R413DJjiml, 4 Jan 2017 | Read review
“Upper floors with view of front of hotel”
 of 5 bubbles U7303YDrobertk, 28 Dec 2016 | Read review
“try to get the 21st Club floor with an executive lounge breakfast on the22 floor - you wont forget the view..”
 of 5 bubbles senajl, 23 Nov 2016 | Read review
“good size rooms”
 of 5 bubbles petercooper35, 31 Oct 2016 | Read review
“ask for the view of the round about”
 of 5 bubbles lisawhite181, 19 Sep 2016 | Read review
5 of 5
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