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Crowne Plaza Hotel Jakarta

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Crowne Plaza Hotel Jakarta
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523 Reviews from our TripAdvisor Community

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Showing 362: English reviews
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Heidelberg
Reviewed 1 week ago

Due to a business trip, I stayed over at Crowne Plaza as it was localized convenient. Service was very nice, but the pool is closed due to two building sites around the hotel (I assume it also will not be reopened as there will not be any space). Overall the hotel is outdated, and would need a redo. An absolute...

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Helpful?
Thank StudentenkussHD
CrownePlaza-Jakarta, Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear StudentenkussHD, Thank you for posting a review of our hotel. We truly regret to learn that your stay did not meet your expectation due to overall hotel condition and unavailability of swimming pool. Please accept our sincere apology for the inconveniences. Indeed our leisure facilities are currently undergoing renovation to give a totally different ambiance beyond your guest room....

Reviewed 1 week ago via mobile

The hotel is located in the center of business district of Jakarta. The staff is cooperative and friendly. The rooms are big something that is not common these days and clean.The rooms on 15 floor and above gives a good view of the location. The biggest advantage is apart from the inhouse restaurant, the hotel has one more restaurant maroush...

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Helpful?
Thank jignesh n
CrownePlaza-Jakarta, Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear jignesh n, Thank you for taking the time to share your feedback. I am pleased to know that you found the hotel is located in a convenient location and our spacious room exceeded your expectation. We are also pleased to know that you enjoyed vegetarian selections at Maroush Restaurant. It is our commitment to create a great hotel guests...

Medan, Indonesia
Reviewed 16 February 2017 via mobile

Always there for business trip. The staff are great. As I am a IHG member, they always upgraded my room (thou I don't see any difference on the room, just the furniture type) They also always prepare welcome snack, consists of some cookies, chocolates and 2 bottle of juice. Breakfast spread was good

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Helpful?
Thank MKartini
CrownePlaza-Jakarta, Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Mkartini, Thank you so much for giving us your excellent review and we appreciate your loyalty to our brand as a member of IHG Rewards Club. We are thrilled to hear all your compliments and satisfaction through out your stay. It is our aim to meet guest satisfaction and we are delighted that you experienced it in a good...

Nuremberg, Germany
Reviewed 15 February 2017 via mobile

I love to stay in the crowne plaza Jakarta. Everytime I'm in Jakarta I'm staying there because it not too far to and from the airport as well it's right in the center of old town and Kemang. The staff is fantastic and always friendly. Only the rooms are a bit outdated.

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Helpful?
Thank Benedikt B
CrownePlaza-Jakarta, Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Benedikt B, Thank you for taking time to post your stay experience with Crowne Plaza Jakarta. We are pleased to hear that you have an enjoyable stay and acknowledged our friendly staff service. Indeed, our hotel is conveniently located in “Golden Triangle” area within proximity of many of the highlights that Jakarta has to offer and has direct access...

Reviewed 17 January 2017

Was in Jakarta for a Music Festival but unfortunately fell ill on day 2 from partying too hard! The staff were understanding and sent up as much bottles of water as I needed! The Japanese restaurant in the lobby is amazing (I was told the chef and the ingredients were flown in from kyoto) and the Morrocan cuisine is a...

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Helpful?
Thank Sarah N
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Sarah N, Thank you for your 5 stars review of our hotel. We are thrilled to read that you really enjoyed your stay with us. It is always delightful to know that our overall services helped create a special and enjoyable stay for our guests. Your satisfaction is what motivates us to continue providing seamless service to all our...

Reviewed 3 January 2017

Clean rooms, good service but the entire building is very old. The Japanese restaurant offers very good Japanese food at good value. Mostly Japanese patrons which says a lot about the quality of the Japanese food. Highly recommended. Only issue I have is that the entire restaurant is smoking, no non-smoking areas.

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Helpful?
Thank Yoke T
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Yoke T, Thank you for writing review of your stay experience. It was certainly pleased to learn that you were satisfied with your stay and appreciate our staff service. In our commitment to meet guest satisfaction, I am also pleased to inform you that we are currently renovating our guestroom in stages and expect to have renovated guestrooms in...

Indonesia
Reviewed 2 January 2017 via mobile

Stay 1 night Room 525 Rate US$86/night incl breakfast Good things: - Huge & neat room - Good amenities - Quick check in & out - Friendly staff - Various breakfast - Full carpet room - Aircon worked well - Huge bed (180x200) - Great TV cable with lot of channels - Huge bathtub Bad things: - No swimming pool,...

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Helpful?
Thank ayirlangga
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear ayirlangga, Thank you for taking the time to write review of our hotel. I regret to learn that you did not satisfy with your stay due to room condition and certain facilities in our hotel. Rest assured that some of the issues have been resolved by our Engineering Manager immediately while issues related to room condition will be looked...

Jakarta, Indonesia
Reviewed 1 January 2017

Great location. Great spacious room, great service and they have a wide varieties of food in their restaurant. The view is very good as it overlook Jakarta's traffic. Great value for money and they have a mall close by which is never a bad thing.

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Helpful?
Thank wiradinata29
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear wiradinata29, Thank you for your perfect review of our hotel. We are very pleased that you were satisfied with your stay. It is always a delightful to know that our product and services create a special and enjoyable stay for our guests. Your satisfaction is what motivates us to continue providing seamless service to all our guests. We appreciate...

Singapore
Reviewed 20 December 2016

Was there during my brother's wedding reception & staying for the weekend. The staff are friendly very helpful and extremely polite. The rooms are pretty big and comfortable. The overall newly renovated room is clean and upscale. Too bad the swimming pool was under renovation during our visit.

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Helpful?
Thank oween
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Oween, Thank you for posting review of your recent stay. I am pleased to learn that you enjoyed your stay with us despite of unavailability of swimming pool. It is always delightful to know that our overall services helped create a special and enjoyable stay for our guests. Your satisfaction is what motivates us to continue providing seamless service...

Hong Kong
Reviewed 11 December 2016 via mobile

My team and I stayed there for 3 nights 4 days. Reception staff was courteous. Although the hotel is old and outdated in design, the comfort of the bed (hard mattress & huge size) gave me good rest which is unusual when I travel. The Japanese restaurant was a disappointment eg a stable good like Gado Gado was below par...

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Helpful?
Thank Amy Y
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Amy Y, Thank you for giving a review of our hotel. We are pleased to learn that you enjoyed our comfortable bed size and good front desk staff service throughout the stay. However, we regret to learn that you were disappointed with your stay due to the Japanese restaurant. Please accept our sincere apology for the inconvenience. As for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Jakarta is a global business hotel that truly understands and fulfills the needs of the business traveller. The hotel has 357 spacious guestrooms and it is conveniently located in the "Golden Triangle" business disctrict, only 35 minutes by freeway to Soekarno Hatta International Airport. Near to the hotel are luxury shopping malls such as Plaza Senayan and Senayan City, as well as office complexes where multinational companies are located.Design to offer not just a comprehensive range of meeting services and in-room business facilities, the hotel also offers numerous leisure and entertainment options to reward you, the Business Executive, after a hard day's work. ... more   less 

Additional Information about Crowne Plaza Hotel Jakarta

Address: Jl. Gatot Subroto Kav 2-3, Jakarta 12930, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $99 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Jakarta 4.5*
Number of rooms: 357
Reservation Options:
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Also Known As:
Crowne Plaza Jakarta
Jakarta Crowne Plaza
Hotel Style:
#61 Spa Hotel in Jakarta
#79 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Jakarta staff and other travellers.
4 questions
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Questions? Get answers from Crowne Plaza Hotel Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many acses to the join tour or bisnis”
 of 5 bubbles migitayukinori01, 1 Dec 2016 | Read review
“High floors have a nice view.”
 of 5 bubbles flaphoto, 13 Aug 2016 | Read review
“Room very big”
 of 5 bubbles migitayukinori01, 24 Jul 2016 | Read review
“The higher you go up, the better the room level.”
 of 5 bubbles tutyudhap, 3 Jun 2016 | Read review
“Better options nearby”
 of 5 bubbles alokw637, 7 Apr 2016 | Read review
5 of 5