We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Hotel Jakarta

Expedia.comUS$89*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$116*
US$89*
US$116*
US$89*
US$116*
US$89*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Crowne Plaza Hotel Jakarta
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

532 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 370: English reviews
Start your review of Crowne Plaza Hotel Jakarta
 Click to rate
Birmingham, United Kingdom
Reviewed 1 week ago

I have stayed at many IHG properties and I must say Crown Plaza Jakarta lives upto IHG standards. The rooms at the hotels are excellent - nice, large and comfy rooms. Well kept bathrooms. Being in Jakarta you need aircon and hotel's aircon worked very well while I was there. The breakfast was quite good and food options for dinner...

 Report
Helpful?
Thank Hrishikesh P
CrownePlaza-Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Hrishikesh P, Thank you for your 5 stars review of our hotel. We are thrilled to read that you really enjoyed your stay with us. It is always delightful to know that our staff helped create a special and memorable stay for our guests. Indeed our location is very convenient in the center of Jakarta and within reach of...

Medan, Indonesia
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017 via mobile

Always there for business trip. The staff are great. As I am a IHG member, they always upgraded my room (thou I don't see any difference on the room, just the furniture type) They also always prepare welcome snack, consists of some cookies, chocolates and 2 bottle of juice. Breakfast spread was good

 Report
Helpful?
Thank MKartini
About Hotel's Favourite Review
CrownePlaza-Jakarta, Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Mkartini, Thank you so much for giving us your excellent review and we appreciate your loyalty to our brand as a member of IHG Rewards Club. We are thrilled to hear all your compliments and satisfaction through out your stay. It is our aim to meet guest satisfaction and we are delighted that you experienced it in a good...

Jakarta, Jakarta Raya, Indonesia
Reviewed 2 weeks ago

Good hotel, clean, spacious parking lot Easy to reach, near the city center Clean rooms need upgraded room decor Old model television Incomplete toiletries, razor kit should be requested Full breakfast

 Report
Helpful?
1Thank DR_Jusuf
CrownePlaza-Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear DR_Jusuf, Thank you for feedback of your stay experience. I am delighted that you were satisfied with your stay. Indeed our hotel location is an advantage close to various highlights that Jakarta has to offer. Your feedback in regards to room cleanliness is appreciated and has been addressed to our Housekeeping Manager for immediate improvement. We are also pleased...

Markham, Canada
Reviewed 2 weeks ago

the hotel is in a good location - there is a mall called Plaza Semanggi next door which has some local shopping as well as a lot of local and western dining options. Jakarta traffic is horrible, so driving to Plaza Indonesia area can be 15 to 50 mins. The hotel itself is quiet (despite a lot of construction going...

 Report
Helpful?
Thank naeemsiddiqi
CrownePlaza-Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear naeemsiddiqi, Thank you for you detail comment of your stay experience. We are thrilled to hear all your compliments about our staff services. It is always delightful to know that our staff helped create a special and enjoyable stay for our guests. Positive feedback from satisfied guest like yourself motivates us to keep providing excellent products and services. Thank...

Grandville, Michigan
Reviewed 4 weeks ago

Public areas were nice, the included breakfast was good. Dinner in the restaurant was marred by slow service and truly average food. The real problem was the rooms - some in our party were assigned smoking rooms even though no smoking was specified. At least one of these rooms had an extra creature in the room as well. The other...

 Report
Helpful?
Thank Ray C
CrownePlaza-Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Ray C, Thank you for taking the time to post feedback of your stay experience. I am truly sorry for your unfavourable stay experience due to room condition including improper room allocation and slow service from our restaurant staff. Please accept my sincere apology for the inconvenience. Rest assured that Engineering and Housekeeping Managers have taken measures to improve...

Bangkok, Thailand
Reviewed 21 April 2017

When you enter in this hotel, you are subdued by the size of the lobby: huge and luxurious. The service is very polite and professional. The room is well maintained but a bit old: needs refreshment on decoration and equipment.

 Report
Helpful?
Thank alexbkk2016
CrownePlaza-Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear alexbkk2016, Thank you for giving review of your stay experience. We are pleased to learn that our overall quality have met your expectation, which is essential for us. It is our priority to provide seamless service and excellent product to exceed guests’ satisfaction, and we are glad that you feel it. Indeed, we are currently renovating our guestroom in...

Gurugram (Gurgaon), India
Reviewed 14 April 2017

large rooms and good location , lobby bar was convenient place for after work relaxation. staff was friendly and helpful. some recreational facilities if added will be good for business travelers. I also used the spa facility and therapist was trained and efficient. Traffic in the city is an issue, so one should time arrival and departure from the hotel...

 Report
Helpful?
Thank ronnienarayan
CrownePlaza-Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear ronnienarayan, I appreciate feedback of your stay experience. Indeed, our hotel is centrally located with great accessibility both for transportation and other attractions that the city offers. I am delighted to know that you received friendly and helpful service throughout your stay and enjoyed our spa treatment immensely. For our guest convenience to avoid traffic congestion and odd-even regulation,...

Reviewed 10 April 2017

Pros: - Friendly and helpful staff. Really great and attentive service, better than many 5-star hotels. - Prompt housekeeping. - Very comfortable bed. - Strong water pressure in the shower. - Great city skyline view from room facing the main road. Cons: - Rooms are a bit dark at night, even with all lights turned on. Coupled with the aged...

 Report
Helpful?
Thank QuarksLeptons
CrownePlaza-Jakarta, Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear QuarkLeptons, Thank you for posting detailed review of our hotel. It is a pleasure to know that you have experienced an enjoyable stay at our hotel. I have noted your feedback and will be our priority for immediate improvements in current guestroom renovation in phased cycle. We expect some rooms ready soon and will be happy to allocate you...

Kuala Lumpur, Malaysia
Reviewed 2 April 2017 via mobile

I last stayed at this hotel almost three years ago, nothing has really changed except that they are now doing renovations to some floors / rooms. The place is old and smells of mould. Even though i got an upgrade to a premier room, the smell is still there.....i was not given a renovated room. The cleaning /servicing of the...

 Report
Helpful?
Thank Aussiboy
CrownePlaza-Jakarta, Public Relations Officer at Crowne Plaza Hotel Jakarta, responded to this review

Dear Aussiboy, Thank you for taking time to write a review about our hotel. We truly regret to learn that your overall stay was less enjoyable due to room condition. We are known for our exceptional attention to detail, and regret that we missed the mark. Please accept our sincere apology for the inconvenience. Rest assured that I have addressed...

Heidelberg
Reviewed 19 March 2017

Due to a business trip, I stayed over at Crowne Plaza as it was localized convenient. Service was very nice, but the pool is closed due to two building sites around the hotel (I assume it also will not be reopened as there will not be any space). Overall the hotel is outdated, and would need a redo. An absolute...

 Report
Helpful?
Thank StudentenkussHD
CrownePlaza-Jakarta, Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear StudentenkussHD, Thank you for posting a review of our hotel. We truly regret to learn that your stay did not meet your expectation due to overall hotel condition and unavailability of swimming pool. Please accept our sincere apology for the inconveniences. Indeed our leisure facilities are currently undergoing renovation to give a totally different ambiance beyond your guest room....

401 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (270)
Viewed
Hotel & Grounds (32)
Viewed
Dining (5)
Viewed
Room/Suite (63)
Viewed
View from Room (11)
Viewed
Bathroom (21)
Viewed
Pool/Beach Area (3)
Viewed
Other (135)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (131)
Viewed
Room/Suite (42)
Viewed
Hotel & Grounds (16)
Viewed
Bathroom (4)
Viewed
Business Centre/Function Rooms (27)
Viewed
Dining (17)
Viewed
Pool/Beach Area (2)
Viewed
Other (23)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Century Park Hotel
#46 of 464 in Jakarta
777 reviews
Tanah Abang
The Sultan Hotel & Residence Jakarta
Tanah Abang
Le Meridien Jakarta
Le Meridien Jakarta
#36 of 464 in Jakarta
946 reviews
Show Prices
Show Prices
Show Prices
Menteng
Sari Pan Pacific Jakarta
Sari Pan Pacific Jakarta
#43 of 464 in Jakarta
762 reviews
Sawah Besar
Hotel Borobudur Jakarta
Hotel Borobudur Jakarta
#27 of 464 in Jakarta
1,218 reviews
Aryaduta Semanggi
#108 of 464 in Jakarta
269 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Jakarta is a global business hotel that truly understands and fulfills the needs of the business traveller. The hotel has 357 spacious guestrooms and it is conveniently located in the "Golden Triangle" business disctrict, only 35 minutes by freeway to Soekarno Hatta International Airport. Near to the hotel are luxury shopping malls such as Plaza Senayan and Senayan City, as well as office complexes where multinational companies are located.Design to offer not just a comprehensive range of meeting services and in-room business facilities, the hotel also offers numerous leisure and entertainment options to reward you, the Business Executive, after a hard day's work. ... more   less 

Additional Information about Crowne Plaza Hotel Jakarta

Address: Jl. Gatot Subroto Kav 2-3, Jakarta 12930, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $100 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Jakarta 4.5*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Hotwire, Travelocity, Hotels.com, Agoda, Priceline, Orbitz, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Crowne Plaza Hotel Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Jakarta
Jakarta Crowne Plaza
Hotel Style:
#60 Spa Hotel in Jakarta
#76 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Jakarta staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Crowne Plaza Hotel Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for higher floors; nice view of surrounding !”
HrishikeshP, 18 May 2017 | Read review
“Better see room first”
DR_Jusuf, 13 May 2017 | Read review
“city views better”
naeemsiddiqi, 7 May 2017 | Read review
“ask for higher floor room”
ronnienarayan, 14 Apr 2017 | Read review
“Rooms facing the main road have great skyline view.”
QuarksLeptons, 9 Apr 2017 | Read review
5 of 5
Expedia.com
US$89* /night
View Deal
CrownePlaza.comUS$89
Hotwire.comUS$89
HotelQuicklyUS$116
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates