stay away from this hotel! i don't even know why this hotel is a 4 star hotel. carpark looks like a trash dump, dark , very old no direct access by lift to the lobby. looks like an old building thats will collapsed anytime. rooms is much worser scrap, dirt, leaked everywhere air conditioner not working on my first room and i cannot sleep so they move me out to the second room on 4AM because i cannot sleep. Second room is little better but in the bathroom water leaking everywhere, even the floor becomes slippery. you can even hear your room besides you walking and go to the toilet i even cannot sleep on the day 2 in this hotel. pool is also bad, smelly trash everywhere. my keycard also broken. no other words can describe this hotel and just want to inform everyone to stay away . even reddoorz oyo or motel are better than this.…
One of the best 4 star hotel in jakarta, the room was very comfortable and the staff is friendly and polite especially mba Gita from front office and the housekeeping staff they are really kind, always smile Very reccomended to staycation or just take a rest
IAM very enjoy stay at Mercure Jakarta batavia, 1 week the imployed staff very good, nice to treat the visitor coming eva astari is very good assist me, thank you Mercure Jakarta batavia, tahk you I will come back
This is my third experience staying in Jayakarta, and I find many problems during this stay. Sure the hotel offers lower-than-average price compared to other 4-star hotel. I think the 4-star not really suit the hotel, more like 3+. Arriving using car, you will park your car in a shady basement. The access from parking area to the lobby is not really comfortable, as the only way to do it is by using stairs (which is not well maintained, chipped and dirty tiles). Imagine to drag your luggage and meet two stairs just to reach the lobby. Check-in process was OK, but they cannot give the double bed I want, so I was given twin bed room with promise that the bed can be put together as one bed. I arrived at the room seeing my bed still separated, so I call the housekeeping, just to know that they can't put the beds together. The bed is not that comfy, feels like cheap spring bed that swing every time I moves. The shower has a lukewarm temperature water all the time which really annoy when you take showers at late night or at the morning. No safe deposit box available in the room, and no hanger available when I check the closet, even I have to ask it by myself to the housekeeper whom working on the next door. My room has pool view and it's not the best view, as the water colour was murky green. At a time, their parking ticket machine was broken and cars can go inside-out without proper security. Also I found that no health protocol in-place (as minimum as temperature checking) during this pandemic situation. The hotel have six elevators, yet only one was at service. It is a very old elevator even the outside floor or direction indicator not working at all. I always need some time just for waiting the elevator to go down or up. So, that's my complaint list which conclude I won't choose this hotel in the near future. Value for money is not that great.…
Great ambiance and live music at Teras Marbella. Good food. Thank you pak didin for the hospitality and assistance. The area is clean also. Sop buntut Jayakarta Juaraaaa rasa nya. Will be back soon of course :)
Stay for a night with my GF, the room are clean. Bed sheet are clean despite it might be old. This is an old hotel that was quite good during their era. Room are big with the view of an old pool that might olde enough as my mother age, However its pretty cozy and i'm pretty satisfied here.
If i could give this place zero stars I would. First of all you walk in to the smell of mold in the lobby. Charming. The hotel is super dated and old. Rooms are kinda gross. Black marks all over the white walls, old cheap springy mattresses, wifi DOES NOT WORK in the room, but if you stand by the door it does. Shall I go on? All the other people staying in all the rooms next to mine are smoking with their doors open, despite their room being marked as Non-smoking. No. Just no. Unless you’re a good rat with no coins and live in squalor, this place may be just thing for you.
JAKARTA HOTEL REVIEW A pleasant stay on 19th floor. Well furnished, relatively spacious. Fridge, tea/coffee making facilities and a solid metal safe, which gives you security. Good WiFi and housekeeping. Friendly, helpful staff. Breakfast had great variety but was extra for me at 110 rp (IDR). The swimming pool is a good size but the water was “brackish” (i.e. grey) and not clear so as to see the bottom. Was this environmental (i.e. pollution) or poor filtration? There is a massage Spa near the pool and very reasonable at 100 rp per hour, although I never used it. I believe that there were “extras”! Like so many SE Asian hot countries’ hotels, corridors are tiled and hard surfaces make it echo and noisy. You notice the difference when it is carpeted! The shower could be warmer but it was bearable. There is Club 36 next door. A bit expensive at 200 Rp entry but this includes a free drink. Illegals hotel has the 108 club and is fairly close by and the entry 100 rp entry. This has a decent dance space with loud EM. Club 36 has no dance space. It is just a drinking club with some stage entertainment. Lots of “girls” if you want that sort of thing (common in all the clubs). As I only want to dance, it was not for me. Although a few small negatives, I would thoroughly recommend the hotel. Good value for the money…
Nice hotel located at ideal location. Approximately 20 to 30 minutes drive from airport. We booked deluxe room which is quite big and available with or without Balcony. Electric kettle, complementary 2 water bottle, wardrobe, towles and bathtub are available. Security box is available at reception and not available in room. Furniture are too old and need to be replaced to maintain the 4 star standard. Outdoor swimming pool, fitness center and Spa are available at 6th floor. 24 hours taxi, Grab and Go jet are available outside the hotel. Mart, restaurant and shop are located in surrounding of the hotel. Overall best choice for short stay in Jakarta.
Bad service ever especially for the receptionist .. i cant check in on 2 pm and when i was asking for estimate they dont know and finally i check in on 4 pm .. and i already req for single bed amd they said the rooms was full so i can give you single how come the hotel can get 4 star