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06/08/2017 07/08/2017
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    Grand Mercure Jakarta Harmoni

    Jl. Hayam Wuruk 36-37, Jakarta 10120, Indonesia
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$65
    US$55
    SAVE US$10
    US$61
    US$55
    Traveller (437)
    Room & Suite (431)
    Dining (85)
    Grand Mercure Jakarta Kemayoran
    396 reviews
    #27 of 464 hotels in Jakarta
     
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    1,265 reviews
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    Overview
    • Excellent37%
    • Very good47%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “nice hotel” (57 reviews)
    “sky lounge” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Grand Mercure Jakarta Kemayoran
    396 reviews
    #27 of 464 hotels in Jakarta
     
    Hotel Novotel Jakarta Gajah Mada
    867 reviews
    #23 of 464 hotels in Jakarta
     
    Alila Jakarta
    900 reviews
    #29 of 464 hotels in Jakarta
     
    Novotel Jakarta Mangga Dua Square
    1,265 reviews
    #39 of 464 hotels in Jakarta
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (971)
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    There are newer reviews for Grand Mercure Jakarta Harmoni
    See the most recent reviews

    11 - 15 of 654 reviews

    Reviewed 31 May 2017

    Due to overbooking, I was given an upgrade to business suite which was spacious and had a living room. The natural lighting from window was bright. Room was in the corner. Probably due to full occupancy, the water pump works very hard. It was still...More

    Thank Hendradjaja
    Response from H8535GM, General Manager at Grand Mercure Jakarta HarmoniResponded 2 June 2017

    Dear Mr. Hendradjaja, Thank you for your review through TripAdvisor reader. Thank your for taking the time to comment and review our hotel. I am glad to see that you had a pleasant stay with us even if you experienced some minor glitches. It will...More

    Reviewed 22 May 2017

    Was not satisfied when the staff keep insisting I take the smoking room even when I mentioned that I was not smoker. I asked for feed back form and was never given one. The staff are not helpful at all. The smoking room couch was...More

    Review collected in partnership with Accorhotels.com
    Thank ongkeec
    Response from H8535GM, General Manager at Grand Mercure Jakarta HarmoniResponded 27 May 2017

    Dear Mr / Mrs Ongkeec, Thank you so much for your review and for bringing this to my attention. It is through feedback like yours that we are able to maintain and improve the services that we provide to our valued guests. It is indeed...More

    Reviewed 17 May 2017

    Front desk is very accommodating, they really tried their best to give/arrange for my request about the smoking room and the bed setting. For the food during breakfast so good to have a lot of choices. How ever, make sure that when you request the...More

    Thank du1fcp
    Response from H8535GM, General Manager at Grand Mercure Jakarta HarmoniResponded 18 May 2017

    Dear Mr/Mrs. du1fcp, Thank you for your kind comments and for bringing the issues that you experienced at the restaurant and housekeeping to my attention. Be rest assured that I will look in to this personally. I am looking forward welcoming you back for a...More

    Reviewed 16 May 2017 via mobile

    I have been at this hotel for several times. I arrived at this hotel at noon but check in was a bit long due to room preparation. In my room, I didnt see any welcome note from GM nor elephant doll made of towel like...More

    Thank Junsurya
    Response from H8535GM, General Manager at Grand Mercure Jakarta HarmoniResponded 18 May 2017

    Dear Mr. JUnsurya, Thank you for your review through TripAdvisor reader. I checked with our front desk manager and he informed me that indeed your room wasn’t ready but he also said that the delay was due to the fact that were preparing a different...More

    Reviewed 8 May 2017 via mobile

    The reservation sections doesnt give a flexible solution for my condition.First i requested to arrive at 12 am but i cannot check in because check in time is 02.00pm. At 02.00pm while i wanted to go to hotel, police closed roads for harmony area because...More

    Thank yuriagustine
    Response from H8535GM, General Manager at Grand Mercure Jakarta HarmoniResponded 9 May 2017

    Dear Ms. Yuriagustine, Thank you for your comments and I am sorry you had to experience this. With regards to the police closing the roads I am afraid there isn’t much we can do about this. Surely we do not want to inconvenience our guests...More

    Grand Mercure Jakarta Kemayoran
    396 reviews
    #27 of 464 hotels in Jakarta
     
    Hotel Novotel Jakarta Gajah Mada
    867 reviews
    #23 of 464 hotels in Jakarta
     
    Alila Jakarta
    900 reviews
    #29 of 464 hotels in Jakarta
     
    Novotel Jakarta Mangga Dua Square
    1,265 reviews
    #39 of 464 hotels in Jakarta
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$58 - US$112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Business Hotel in Jakarta
    • #48 Luxury Hotel in Jakarta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 483
    • Reservation Options
    • TripAdvisor is proud to partner with Ctrip TA, Orbitz, Priceline, Booking.com, Agoda, Expedia, Hotels.com, TripOnline SA, Travelocity, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Grand Mercure Jakarta Harmoni reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • Jakarta >
    • Gambir
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    Traveller (437)
    Room & Suite (431)
    Dining (85)
    Pool & Beach (35)
    Hotel & Grounds (301)
    Bathroom (43)
    Business Centre & Event Rooms (5)
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    Ask a question
    Questions & Answers
    Kh C
    2 November 2016|
    AnswerShow all 2 answers
    Response from Go A | Reviewed this property |
    Maybe you have to email to the hotel personally. Thanks!
    1
    Vote
    Room Tips
    "higher floor less noisy"
    Read review
    "The 18th floor has an amazing view over the city:)"
    Read review
    "Suites corner room, higher floor will be good, but has water pump noise."
    Read review
    "Ask for high floor all aspects seem pretty ok"
    Read review
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