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Hotel Novotel Jakarta Gajah Mada

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Jl. Gajah Mada no. 188, Jakarta 11120 Indonesia
Lowest prices for your stay
Novotel
US$36
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Booking.com
US$38
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Free cancellation until 18/12/22
ZenHotels.com
US$32
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Expedia.comUS$38
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Traveller (1678)
Room & Suite (428)
Dining (300)

About

#50 of 1,238 hotels in Jakarta
Location
Cleanliness
Service
Value

If you’re looking for a family-friendly hotel in Jakarta, look no further than Hotel Novotel Jakarta Gajah Mada.

Given the close proximity of popular landmarks, such as Jakarta Cathedral (1.9 mi) and Jakarta Arts Building (2.0 mi), guests of Hotel Novotel Jakarta Gajah Mada can easily experience some of Jakarta's most well known attractions.

Rooms at Hotel Novotel Jakarta Gajah Mada offer a flat screen TV, a minibar, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

Room service and a concierge are some of the conveniences offered at this hotel. A pool and free breakfast will also help to make your stay even more special. If you are driving to Hotel Novotel Jakarta Gajah Mada, free parking is available.

If you’re looking for an Asian restaurant, consider a visit to Cafe Batavia, Collage All Day Dining, or Pondok Laguna, which are all conveniently located a short distance from Hotel Novotel Jakarta Gajah Mada.

Should time allow, Jakarta Old Town, Chinatown (Glodok), and Sunda Kelapa Harbour are some popular attractions that are within walking distance.

The staff at Hotel Novotel Jakarta Gajah Mada looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Valet parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Yoga room
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Sofa
Telephone
VIP room facilities
Bottled water
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Indonesian
2869Reviews17Q+A100Room tips
Traveller rating
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Most Recent
Ferdyana L wrote a review Nov 2022
Jakarta, Indonesia35 contributions38 helpful votes
Stayed here for a business here for a week - and on the 3rd day got bumped up to Suite room, thanks to the Accor membership :D Breakfast is so-so. Stay also so-so, as the rooms are quite old already. Nothing can really be highlighted except the fact that they have a bus station right in front of the hotel, which made my travels to the office very convenient!
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tini wrote a review Nov 2022
Jakarta, Indonesia2 contributions
Great Hotel at City. I really love this hotel. The staff is very friendly and helpful. The room was clean and the bed was comfortable. The breakfast is also wonderful. Thank You so much for the hospitality. Can't wait for coming back to this hotel for another stay
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Valentina R wrote a review Nov 2022
1 contribution
Stayed here for weekend getaway with my family. Warm greeting from the front office team and friendly gesture from all the staff that I met. The location of this hotel very strategic, near from kota tua and various mall. Just a walking distance starbucks beside this hotel. Will back to this hotel for sure.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dory S wrote a review Nov 2022
Banjarmasin, Indonesia109 contributions18 helpful votes
Stayed 6 nights in 2 weeks at this hotel with various bad experiences. 1st I stayed on 26-28 oct They upgraded my room to a suite room which it great, but when we arrived the AC room wasn't cold enough so I complained, they try to fix it but still the aircon not running well. then they didn't provide complementary until the last day even though I had made a request for it. Restaurant service in the morning tends to be slow and the availability of food is slow to restock. 2nd time i stayed from 2-6 nov This one is worse than the first. The first day the air conditioner had problems until I sweated when I took a nap, the repairman tended to be unfriendly . Slippers in the room were not available so I had to ask, they forgot to give a welcome drink voucher and again I had to ask for complementary after many time of calling they responded in the end. The second day the room was not cleaned properly, empty drinking bottles were still lying around and the table was not cleaned, the bathroom amenities were not restocked so I had to ask for soap and shampoo to take a shower. Day 3 because I have to work in the morning I asked for breakfast pax to be take away I asked at 7.45 am directly to the restaurant with a menu of omelette, sausage and pancakes then I went back to my room and took shower, when I came back at 8.15 they had not done anything and asked me to wait I ask to talk to the manager who on duty to make a complaint but he appear then because of limited time I decided to go to work. On the 4th day I went to resto at 6.45 in the morning Again asking for breakfast pax to take away I asked if there is the manager already come, the officer said he had not arrived yet, and will around 7 and this time I asked the manager to take the breafast to my room so i can talk and complain to him since he always not appear everytime i looking for him, he to the breakfast pax to my room at 7.45 he said their slow service was normal considering it was quite a busy breakfast time, i said i can understand but do really need more than 30 minutes for omelette, sausage and pancakes, and he keep make an excuse, so i decide to cut the conversation since i had to go at 8 am. It was very disappointing for me. The way they serve is even worse than 3 star hotel
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Date of stay: November 2022
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: high level and suit one is good choice but they really had bad service so think again to stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fearless65249945761 wrote a review Oct 2022
Mr. Hero was welcoming me with warm smile and excellent services, he give me special treatment according to my need, late check out also permitted. The room is cozy and help me do my meeting perfectly. Thank you.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Kamar yg city view bagus pemandangan nya
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sobat t wrote a review Oct 2022
Good location close to kota tua, room cleanliness was good and have spacious measure, food also very delicious and all staff from the lobby was very warm and helpful.. especially Roy in reception, he's very friendly and warm.. thanks to novotel gajah mada
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Hotel surrounding nearby minimarket and coffee shop
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Jakarta Gajah Mada, General Manager at Hotel Novotel Jakarta Gajah Mada
Responded 28 Oct 2022
sobatt2022 Yang Terhormat, Salam Hangat dari Novotel Jakarta Gajah Mada, Kami senang Anda memilih hotel kami sebagai kunjugan anda dan telah meluangkan waktu untuk memberikan ulasan dan nilai yang sangat memuaskan mengenai hotel kami. Kami sangat berterima kasih jika Anda menikmati masa tinggal anda dan terkesan dengan pelayanan dari staff kami. Sudah menjadi prioritas kami untuk mengutamakan pelayanan yang menyenangkan bagi tamu kami. Kami akan memastikan Semua staff kami menerima pujian hangat Anda. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi, terima kasih atas tanggapan positif Anda dan kami nantikan kedatangan Anda kembali di Novotel Jakarta Gajah Mada. Dengan hormat, Christiaan JONES General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marzuki wrote a review Oct 2022
1 contribution1 helpful vote
Sopian was very helpful throughout my stay. Some how my bank transfer i made last year for payment didn’t go through. I came in today to the hotel again to sort out the payment. He assisted me in every ways and we mutually agreed on the way forward. On top of that, he has made my stay with Novotel a memorable one. Fully recommend this hotel good facilities and the staff here are superb especially Sopian
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Novotel Jakarta Gajah Mada, General Manager at Hotel Novotel Jakarta Gajah Mada
Responded 28 Oct 2022
Zukimardanan Yang Terhormat, Salam Hangat dari Novotel Jakarta Gajah Mada, Kami senang Anda memilih hotel kami sebagai kunjugan anda dan telah meluangkan waktu untuk memberikan ulasan dan nilai yang sangat memuaskan mengenai hotel kami. Kami sangat berterima kasih jika Anda menikmati masa tinggal anda dan terkesan dengan pelayanan dari staff kami. Sudah menjadi prioritas kami untuk mengutamakan pelayanan yang menyenangkan bagi tamu kami. Kami akan memastikan Semua staff kami menerima pujian hangat Anda. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi, terima kasih atas tanggapan positif Anda dan kami nantikan kedatangan Anda kembali di Novotel Jakarta Gajah Mada. Dengan hormat, Christiaan JONES General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rauyeung wrote a review Oct 2022
Hong Kong, China40 contributions4 helpful votes
Hotel is very very tired. Stained carpet. Moveable safe, yes, it can be taken out entirely. One bath towel offered, no hand towels. Not cool mini fridge. Bedside lights do not work. First hair dryer delivered smoked. Second hair dryer delivered was a wall unit but detached. Staff at front desk, restaurant and housekeeping are all friendly and pleasant or else it’s a one star hotel Lesson learned, although it’s a Novotel, you always get what you paid for!!!
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Date of stay: September 2022Trip type: Travelled with friends
Room Tip: You get what you paid for.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Novotel Jakarta Gajah Mada, General Manager at Hotel Novotel Jakarta Gajah Mada
Responded 4 Oct 2022
Dear Rauyeung, Warmest Greetings from Novotel Jakarta Gajah Mada, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Gajah Mada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, thank you so much for your valuable feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Christiaan JONES General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hanny Satria W wrote a review Sep 2022
3 contributions
We're so greatfull for Hotel Novotel Jakarta Gajah Mada for making our wedding anniversary day so lovely with room set up for us. Also thankfull for Ms.Mona with set up and free upgrade room to Suite room. The room was clean, enough for my family with our little 3 kids. Good breakfast and good staff at their resto. Thank you for your services Novotel Jakarta Gajah Mada.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Jakarta Gajah Mada, General Manager at Hotel Novotel Jakarta Gajah Mada
Responded 4 Oct 2022
Dear HannySatriaW, We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Iqbal.. wrote a review Sep 2022
Jakarta, Indonesia3 contributions
Week end di jakarta ..kami stay di novotel ..good place,himnle staff dan informatif tentang area jakarta..jadi bisa atur untuk maksimal kan liburan minggu ini di jakarta..thank you sopian for your kind and nice information ...it's very helpfull
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Jakarta Gajah Mada, General Manager at Hotel Novotel Jakarta Gajah Mada
Responded 4 Oct 2022
Dear Iqbal O, We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$42 - US$49 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakarta
NUMBER OF ROOMS
230
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HOTEL NOVOTEL JAKARTA GAJAH MADA: UPDATED 2022 Reviews, Price Comparison and 2,120 Photos (Indonesia) - Tripadvisor

Frequently Asked Questions about Hotel Novotel Jakarta Gajah Mada
Which popular attractions are close to Hotel Novotel Jakarta Gajah Mada?
Nearby attractions include Museum Bank Indonesia (1.2 km), Mandiri Museum (1.1 km), and Glodok Chinatown (0.5 km).
What are some of the property amenities at Hotel Novotel Jakarta Gajah Mada?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Novotel Jakarta Gajah Mada?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Novotel Jakarta Gajah Mada?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Novotel Jakarta Gajah Mada?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Hotel Novotel Jakarta Gajah Mada?
Conveniently located restaurants include Restaurant Garuda Padang, Bubur Ayam Mangga Besar 1, and Pantjoran Tea House.
Are there opportunities to exercise at Hotel Novotel Jakarta Gajah Mada?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Novotel Jakarta Gajah Mada have airport transportation?
Yes, Hotel Novotel Jakarta Gajah Mada offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Novotel Jakarta Gajah Mada?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Novotel Jakarta Gajah Mada offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Novotel Jakarta Gajah Mada?
The staff speaks multiple languages, including English and Indonesian.