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Pullman Jakarta Indonesia

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#16 of 442 Hotels in Jakarta
Certificate of Excellence
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Pullman Jakarta Indonesia
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1,294 Reviews from our TripAdvisor Community

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Showing 1,006: English reviews
Reviewed 3 days ago NEWvia mobile

So far, the best hotel I have experienced in Jakarta. The facilities are great and I am impressed with the staff services. The staffs recognize me throughout my stay and greet me (by name) everytime. Special mention to Wulan (from Guest Relation) as she assisted me the moment I arrived at the hotel. And she also made some arrangement for...

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Helpful?
Thank ychuan_ann
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear ychuan_ann, Thank you for this encouraging review. This makes us feel good as we achieved our aim to deliver exceptional services to all guests during their stay, especially Wulan who made your birthday even better. Happy belated Birthday to you! We also appreciate your kind comments on the hotel facilities. It would be our pleasure to see you again...

Singapore
Reviewed 6 days ago NEW

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Helpful?
Thank arthurlim2016
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Singapore, Singapore
Reviewed 6 days ago NEW

Excellent luxury hotel next in central Jakarta (next to the HI roundabout with a couple of high-end shopping malls and eateries a 5-10 mins walk away). Comfortable rooms with all the amenities you'd expect from a 5 star hotel, including a very well-equipped gym. Concierge manager was very helpful, and particular mention to Filipus who was very accomodating and accompanied...

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Helpful?
Thank Adrian_C1981
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Adrian_C1981, Thank you for staying with us. It sounds like Pullman Jakarta Indonesia stood up to your expectations. I am delighted to read my associates went the extra mile to serve you and this will surely motivate everyone to keep up the good work. From our rooftop, you certainly captured a spectacular views over the Thamrin Roundabout, Jakarta’s most...

Reviewed 1 week ago via mobile

Very nice positioned hotel. Service is pretty good and helpful! Gym is very advanced and got some Pretty cool Equipment! Got pretty good deal thru agoda web site. Breakfast is rather modest for this kind of property Overall recommended for business Travelers!

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Helpful?
Thank bjeli b
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear bjeli b, We are glad to see that you are generally satisfied with our service and that the the well-equipped gym has impressed you. Thank you for your comment about breakfast, however breakfast at Sana Sini is particularly very popular with our guests for the extensive variety and quality. Thank you for this review and for recommending us to...

Reviewed 1 week ago

Nice quality hotel with very professional staff. Duty Manager was excellent, went way above the call of duty to help us out. Rooms excellent, very clean, modern, comfortable. Location is pretty good with a reasonably good selection of bars and restaurants all within walking distance. Nothing particularly bad about the hotel but pretty expensive.

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Helpful?
Thank 822gazzap
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear 822gazzap, It is delighted to hear that you found our service attentive. I have passed on your positive comments, particularly to Duty Manager who are an example of the professionalism and care expressed by all our staff. Great to know you enjoyed the room and location. In comparison to other hotel in a similarly prime central location, we believe...

Mumbai (Bombay), India
Reviewed 1 week ago

Loved everything about the hotel. The service top notch with big rooms and the buffet is humoungous with options galore. the staff were incredibly helpful and always smiling and nothing was too much for them. Would highly recommend the hotel to anyone visiting Jakarta

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Helpful?
Thank Derickdb
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Derickdb, Happy to read that you loved everything about Pullman Jakarta Indonesia. Thank you for experiencing Sana Sini Restaurant during your stay, including the attentive services extended by the team. I have passed on this review with the whole team and we look forward to welcoming you back soon. Best regards, Alexander Poindl General Manager

Reviewed 1 week ago via mobile

Located in the main road of Sudirman Street, in front of big malls such as Plaza Indonesia and Grand Indonesia. Very strategic place, but need to estimate the travel time in and out the hotel as Bundaran Hotel Indonesia always crowded! (Especially in the demonstration time, duh!).. I took the grand deluxe room, it was very spacious, complete amenities (coffee...

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Helpful?
Thank Anastachi R
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Anastachi R We are glad to receive this 5-point review of your recent stay with us, complemented with nicely taken photos. Your positive comments on the spacious, modern and highly-equipped Grand Deluxe rooms. Thank you for recommending our strategic location, the seasonal and famous Nusantara Afternoon Tea and the wellness facilities to other readers. See you again soon. Best...

Jakarta, Indonesia
Reviewed 1 week ago

The experience when stay in here (comfortable and clean), when dining (the food taste good, with nice service), I also like the view (city view) and in the center of Jakarta, quite near the shopping mall. I recommend this place for business trip

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Helpful?
Thank Veve9588
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Veve9588, Thank you for staying with us during your business trip. The city center has so much to offer for business and leisure and I’m glad to hear that you enjoyed the location, the room, service and your dining experience. This 5-point review is much appreciated. See you again soon. Best regards, Alexander Poindl General Manager

Medina, Saudi Arabia
Reviewed 1 week ago via mobile

This hotel was incredible the staff, reception, room service every one was helpful and smiling all the tim even the room i like it. I recommend this hotel very much not because i was in it but truly was good . Thanks Rayyan Z

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Helpful?
Thank Rayyan Z
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Rayyan Z, Thank you for recommending the hotel as incredible. Great to read that you enjoyed the services all the way from your arrival and in your room. I appreciate your recommendation very much to the other readers. I look forward to welcoming you again soon. Best regards, Alexander Poindl General Manager

Frankfurt
Reviewed 1 week ago

I stayed 4 nights with access to the club lounge. The hotel is centrally located in the heart of Jakarta with access to Grand- and Plaza Indonesia. Staff was very friendly and the rooms were good and clean. Breakfast buffet large with a huge selection, which should satisfy most of us. The club lounge was one of the best one...

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Helpful?
Thank Julenissen
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Julenissen, Your 5-point review is well received and this truly made our day. Thank you for mentioning key advantages of the hotel including the strategic location, the level of service and the rooms. I have passed on your positive comment on the Executive Lounge experience to the whole team. Hope to welcome you again should travel brings you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $148 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Spa Hotel in Jakarta
#13 Business Hotel in Jakarta
#16 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Jakarta Indonesia staff and other travellers.
1 question
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Questions? Get answers from Pullman Jakarta Indonesia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent big size rooms and buffet”
  • view from the room
 of 5 bubbles Derickdb, 30 Nov 2016 | Read review
“During construction of the MRT, rooms not facing Thamrin are recommended”
 of 5 bubbles Julenissen, 27 Nov 2016 | Read review
“Avoid rooms facing the road (they tend to be noisy)”
  • Executive room pictures of my room
  • Executive room pictures of my room
  • Executive room pictures of my room
  • Executive room pictures of my room
 of 5 bubbles Harrynuti, 25 Nov 2016 | Read review
“Get a deluxe room - its worth the extra!”
 of 5 bubbles jarthurMelbourne, 1 Nov 2016 | Read review
“non-smoking room are preferable”
 of 5 bubbles 859nathanaelh, 31 Oct 2016 | Read review
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