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Hotel Kristal

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Hotel Kristal
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289 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Reviewed 30 December 2016 via mobile

Good serviced apartments, we always come back here when staying in Jakarta. Very family friendly with a pool and baby sitting services. Breakfast buffet is pretty good, make sure to ask for a non smoking floor!!

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Helpful?
Thank Georgia R
KristalJakarta, General Manager at Hotel Kristal, responded to this review

Dear Georgia, Thank you for your review. My team and I are very happy to have you always coming back. Looking forward to your next visit.

Singapore
Reviewed 28 December 2016

We stayed here for a para-sports tournament held at the Jakarta Intercultural School just a short walk away. The staff were very friendly and accommodating and the hotel cafe food was surprisingly very good. Usually hotel buffets are mediocre, but the food there was quite excellent. We also assumed there would be no pork as this is Indonesia, but there...

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Helpful?
Thank greedigirl
KristalJakarta, General Manager at Hotel Kristal, responded to this review

Dear Greedigirl, Thank you for your review. My team are very happy that you enjoyed your stay with us. Looking forward to the next para-sports tournament.

Reviewed 13 December 2016 via mobile

Hotel kristal is one of the first service apartment / hotels in south jakarta. However it could maintain its cleanliness and upgrade it to modern look several years ago.. I book the 3 bed room with almost 100 sqf.. which will cost you around 1.1 million rupiah. Overall the room was clean with very good interior and nice bathroom. Furthermore...

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Helpful?
Thank Jonas M
KristalJakarta, General Manager at Hotel Kristal, responded to this review

Dear Jonas, Thank you for your review. We have renovated our rooms in 2015 to a more modern contemporary interiors and our 3 bedroom suite is 120sqm in size. It is our aim to ensure our guests are happy staying with us thus I have reviewed with my housekeeping team to maintain our cleanliness.

Kuala Lumpur, Malaysia
Reviewed 8 December 2016

This hotel is very clean and comfortable. The service is excellent, and all the staff are very friendly. The pool is lovely. It is a very short walk from Jakarta Intercultural School. We ate at Satu Lagi, which is a fun, lively pub type restaurant with a good range of choices on the menu.

Review collected in partnership with this hotel
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Helpful?
Thank Sue S
KristalJakarta, General Manager at Hotel Kristal, responded to this review

Dear Sue, Thank you for your review. We are very happy that you enjoyed your stay with us. Looking forward to your future visists.

Krimpen aan den IJssel, The Netherlands
Reviewed 8 December 2016

The shower possibilities are poor. Furthermore the price for breakfast does not meat my expectation of the variety and the offer of food. The gym is excellent though and also the bar is a fine place where you can have a drink.

Review collected in partnership with this hotel
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Helpful?
Thank Richard V
KristalJakarta, General Manager at Hotel Kristal, responded to this review

Dear Richard, Thank you for your review. I am sorry that you had trouble with our shower. I will review our maintenance efforts with my team to ensure this is not repeated. We have recently included breakfast in our rates for our studio suites to ensure our guests gets their value for money in our American Breakfast buffet. We are...

Shanghai Region, China
Reviewed 4 November 2016

Can't beat this location if visiting Jakarta Intercultural School (JIS). It's a quick walk between the JIS and the hotel. There's also a Starbucks and small market a short walk away. There bar/restaurant on the property was fabulous. We traveled with a large group for a sporting event and the staff was very professional and accommodating to our large group...

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Helpful?
Thank kritter31671
KristalJakarta, General Manager at Hotel Kristal, responded to this review

Dear kritter31671, Thank you for your review of Kristal Hotel and of our staff. We always try to make our guests feel well taken care of.

Kuala Lumpur, Malaysia
Reviewed 31 October 2016

I have stayed at the Hotel Kristal many many times, in fact I stayed there for close to six months once whilst on business in Jakarta. Hotel is located next to JIS (Jakarta International School) next Pondok Inda in South Jakarta, close to the outer ring road and Pondok Inda Mall. Rooms are fairly large and comfortable, the cleaning staff...

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Helpful?
Thank MartinBaxter58
KristalJakarta, General Manager at Hotel Kristal, responded to this review

Dear MartinBaxter58, Thank you for being a loyal guest of Kristal Hotel. Your review will certainly motivate us to maintain and improve our services. I have conveyed your input to our F&B team regarding the quality of the room service food. We will review our operation to see which areas need to be improved to ensure good quality food.

Hat Yai, Thailand
Reviewed 30 October 2016

Being back in Jakarta on business I opted for the Hotel Kristal as I have had many good stays at this place. Once again not disappointed from the ultra-smooth check-in to the bar food at Satu Lagi, Hotel Kristal has it's own unique way and I hope this continues. It is pleasant to get away from the garish same-sameness of...

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Helpful?
Thank Geoffeddon
KristalJakarta, General Manager at Hotel Kristal, responded to this review

Dear Geoff Eddon, Thank you for opting us as your hotel. We hope to maintain our service and ambience to make you feel comfortable and keep returning. About your usual perch in Satu Lagi, I’m not fully certain which spot you are referring to. But when you’re back at the bar, please do let me know so that we can...

Atlanta, Georgia
Reviewed 25 October 2016

Great location one block walk from the Jakarta Intercultural School. Friendly and attentive staff. Rooms are good size with nice amenities. Service is a little slow at times at pool restaurant and Suga Lagi bar. Pool is nice size with a swim up bar. gOnly real complaint is the wifi / internet is extremely slow so do not expect to...

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Helpful?
Thank Cheryl_Bill
KristalJakarta, Guest Relations Manager at Hotel Kristal, responded to this review

Dear Cheryll Bill, Thank you for your reviews of the Hotel Kristal. I apologized for the slow internet. Currently, we have a 100mb internet bandwidth line that ensure our guests get a 7mb download and upload speed. We suspect that the slowness could be due to the internet access point in your room. In such error, we will replace the...

Chatteris, United Kingdom
Reviewed 20 October 2016 via mobile

A jewel in Jakarta. Great staff, good pool, lovely breakfast and a lovely bar. The latter can be deemed rather expensive. Location can take a while to get to from the airport as Jakarta traffic can be notoriously bad.

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Helpful?
Thank Julian K
KristalJakarta, Guest Relations Manager at Hotel Kristal, responded to this review

Dear Julian, Thank you for your recent review of the Hotel when you stayed with us and look forward to welcoming you back in the future. Always good to see so many positive comments apart from the heavy traffic which we all encounter throughout Jakarta.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Kristal has a unique combination of hotel service and apartment accommodation, which offers 320 one, two and three bedroom suites and 8 penthouses (2 with private swimming pools). Each suite is equipped with IDD telephone, air conditioning, cable TV with 56 channels, kitchenette, refrigerator, water dispenser and standard guest amenities. We provide daily housekeeping service. For families with children, the little ones thrive in our special bedrooms with bunk beds and Cartoon Network on their own TV set. There is also a playground, tennis court and swimming pool for outdoor activities. Non-smoking floors are available. ... more   less 

Additional Information about Hotel Kristal

Address: Jln. Tarogong Raya | Cilandak Barat, Jakarta 12430, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $91 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Kristal 4*
Number of rooms: 328
Reservation Options:
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Also Known As:
Kristal Hotel Jakarta
Hotel Style:
#33 Spa Hotel in Jakarta
#39 Business Hotel in Jakarta
#50 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Kristal staff and other travellers.
2 questions
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Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
over a year ago

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Questions? Get answers from Hotel Kristal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best get a pool facing room, they are quieter”
 of 5 bubbles JulienKirby, 10 Feb 2017 | Read review
“Personally I prefer the rooms in the new block facing the pool. Smoking rooms are available.”
 of 5 bubbles MartinBaxter58, 30 Oct 2016 | Read review
“Overlooking the swimming pool is the best option, better noises than the alternative!”
 of 5 bubbles Geoffeddon, 29 Oct 2016 | Read review
“Third floor facing the pool, great for people watching...”
 of 5 bubbles bobbieb624, 14 Oct 2016 | Read review
“When booking make sure to state if you need additional things in your room.”
 of 5 bubbles 230christinem, 29 Sep 2016 | Read review
5 of 5