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Aston Rasuna

639 reviews
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Traveller (131)
Room & Suite (134)
Dining (52)
Overview
  • Excellent39%
  • Very good33%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (639)Write a Review
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161 - 165 of 513 reviews
Reviewed 22 April 2016

Need to rethink their service quality. Certainly they didn't make us welcome COZ we asked for late check out owing to late flight. Insisted that will need to charge. Room was extremely poor with no remote for air con. Lights nor working etcMore

Review collected in partnership with this hotel
Thank 87eja
Management response:Responded 9 January 2017

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. Thank you for...More

Reviewed 20 April 2016

Apartment really needs a refurbished.One of the toilet door is broken & the air con wiring is dangling on the wall.Should you just need a place to sleep & don't mind the condition of the apartment,by all means stay here!More

Review collected in partnership with this hotel
Thank SatchBoogie12
Management response:Responded 9 January 2017

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. Thank you for...More

Reviewed 16 April 2016 via mobile

I stayed here for 3 nights. When I came, the staffs at the front desk received me with a nice warm welcome, especially Rama & Madrosi. The bellboy was also nice. He escorted me to my room and were informing details information about all hotel's...More

Thank Andhika K
Management response:Responded 9 January 2017

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement...More

Reviewed 12 April 2016

Fast process Check in and check out from Receptionist.. Friendly, Helpful and excellent service from Receptions and also bellboy . Have a good view but The Room to older. Remodeling may be better so that the room look more attractive . Thanks!More

Thank Yenikeisya80
Management response:Responded 9 January 2017

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement...More

Reviewed 2 April 2016 via mobile

It is a hotel service apartment, located in rasuna. First time I went there I confused with the parking space and the entrance. The room is small and too much angle so the room become smaller. The breakfast is standard.More

Thank kezia i
Management response:Responded 9 January 2017

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$63 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Jakarta
#52 Spa Hotel in Jakarta
#67 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$63 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Jakarta
#52 Spa Hotel in Jakarta
#67 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (131)
Room & Suite (134)
Dining (52)
Pool & Beach (15)
Hotel & Grounds (112)
Bathroom (9)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
Mujono M
14 January 2017|
AnswerShow all 3 answers
Response from Danny A | Reviewed this property |
Yes, there are 2 and 3 bedroom apartments available.
1
Vote
Mujono M
11 January 2017|
Answer
Response from Manish A | Reviewed this property |
Hello Pak Mujono, yes , It is hotel apartment concept to me its not only hotel staff and services but overall experience about food and other amenities , it us value for money.
0
Votes
Polinc
17 February 2015|
AnswerShow all 3 answers
Response from Danny A | Reviewed this property |
2 small bathrooms
0
Votes
Room Tips
"My favorite side was Epicentrum side view."
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"2 BHK rooms are best"
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"They have pool side room as well as city view rooms, As per your choice you may ask receptionist to give you..."
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"Location , staffs , foods , if you place to reach Jakarta's landmark, this is it"
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