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Ascott Jakarta

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Traveller (268)
Room & Suite (275)
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Overview
  • Excellent55%
  • Very good32%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Ascott Jakarta
Hotel deals
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Reviews (436)
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Traveller rating
207
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8
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207
119
35
10
8
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All reviewsthamrin citygrand indonesia mallbedroom apartmentwashing machinewater dispenserl'occitane toiletrieswalking distancecrossing the roadnice apartmentliving areaexcellent locationnice staytanah abanghome away from homeswimming poolrooms are cleaneasy access
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11 - 15 of 379 reviews
Reviewed 3 weeks ago

I have stayed at the Ascott for over four months. The people are always the same with very friendly attitudes and very professional. Pak Ali is the best with a smile always and always willing to find a solution. He also takes long term guest...More

Review collected in partnership with this hotel
1  Thank Joe S
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 3 weeks ago

Dear Joe S, It is a pleasure to have a kind feedback from our Special Long Stay Guest, Thank you very much for your stay and sharing your thought to TripAdvisor community. We were delighted to learn that in overall you enjoyed your stay with...More

Reviewed 4 weeks ago

I had a very short stay at Ascott last week for a night while passing by Jakarta on way to Singapore. I must say that I am going to stay at Ascott the next time I visit Jakarta for sure. I had a booked a...More

1  Thank Mahim M
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 3 weeks ago

Dear Mahim M, Thank you very much for taking the time to write such a thorough review about your recent stay at Ascott Jakarta. Your compliments and recommendation are truly appreciated especially for the great service from our team, our room condition and the great...More

Reviewed 4 weeks ago

Great location, excellent service and treatment. Would suggest some improvement to be carried out on the breakfast menu as it is too basic and simple. If possible, would also suggest improvement to the swimming pool as it is too small.More

Review collected in partnership with this hotel
1  Thank suzzmt
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 4 weeks ago

Dear Suzzmt, Thank you very much for your stay and sharing your thought to TripAdvisor community. I am delighted to know that you had a good staying experience at Ascott Jakarta, thank you for your complementing our staffs and great location. We acknowledge your suggestion...More

Reviewed 4 weeks ago

As this is my first time in Jakarta, i was clueless about everything there. Luckily for my family and I everything changed when my check-in was handled by your Guest Relation Manager, Mr Hambali Zainuddin. He was such a polite, understanding and accommodating person. I...More

Review collected in partnership with this hotel
2  Thank Maria I
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 4 weeks ago

Dear Maria I, Thank you for taking the time to provide us with your feedback and the perfect score for us at Tripadvisor . We were delighted to learn that in overall you enjoyed your stay with us as your first trip to Jakarta with...More

Reviewed 5 weeks ago

Will choose to stay here for next & future visit. Room was spacious. Aircon working very good. Wifi was good. Location of the hotel was superb. On the left is thamrin city & on the right is grand indonesia. Surrounded by many eatries. Unfortunately, its...More

Review collected in partnership with this hotel
1  Thank taufid
Response from Abdul Haris S, Assistant Residence Manager at Ascott JakartaResponded 4 weeks ago

Dear Taufid, It feels wonderful to receive such positive feedback from our guests and I thank you for taking the time to post and sharing your experience on Tripadvisor. I am glad to learn that your stay was an excellent one especially that you know...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Outdoor pool
Details
Price range
US$88 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#35 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$88 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#35 Luxury Hotel in Jakarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (268)
Room & Suite (275)
Dining (28)
Pool & Beach (16)
Amenities (38)
Family and Play Areas (3)
Questions & Answers
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NuraNomi
9 January 2018|
AnswerShow all 4 answers
Response from Abdul Haris S | Property representative |
Dear NuraNomi, Please be informed that our restaurant's product is Halal as we didnt provide any non-halal food in our restaurant. Should you need further inquiry it would be delighted if you could get in touch with me or... More
0
Votes
bonicke
1 April 2017|
AnswerShow all 4 answers
Response from hmblakeway | Reviewed this property |
The wash tub is part dryer. All in one. But you can request a rack to hang clothes in the apartment to finish the process.
1
Vote
Azziz M
26 November 2015|
AnswerShow all 4 answers
Response from SaeedOmani | Reviewed this property |
Yes
0
Votes
Room Tips
"Higher level of room will have better view."
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"Double bed room apartments"
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"we had the room facing the main entrance."
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"Please provide bath robe without need the guest asking :)"
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