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Somerset Berlian Jakarta

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97 Reviews from our TripAdvisor Community

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Showing 79: English reviews
dalian
Reviewed 26 September 2016

duriing the period time that i stayred in the hotel, i felt satisfied for all the staff's effort to the customer. the service is very good. and i think i have made freinds with them. when i am in trouble, they help me too much.

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Helpful?
1Thank 872jeremyy
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Dear Sir, We thank you very much for your positive reviews about us especially our staff. We are glad that you make friends with us and we will be happy to have you back again in the near future. Yours sincerely,

Jeddah, Saudi Arabia
Reviewed 25 September 2016

5 out of 5 Excellent Very Comfortable and very nice staff especially Mr. Budhi Djunaid Manager of Somerset and all other staff like Mr. Ben and Ms.Matha , very good location nearby more than three big shopping centers , also they have nice swimming pool and good restaurant .

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Helpful?
Thank Ali A
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Dear Mr. Ali, We thank you very much for all your kindness. We hope that we could meet up again soon and send our best regards to your family. Yours sincerely,

Seminyak, Indonesia
Reviewed 25 September 2016 via mobile

Nice set of serviced apartments. Popular with Saudi families. Pool is excellent. Poolside restaurant is overpriced but OK food and good buffet breakfast. Concierge staff are extra helpful and friendly.

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Helpful?
Thank KetutSeminyak
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Dear Pak Ketut, Thank you very much for your feedbacks. We look forward to welcome you back again in the near future. Yours sincerely,

Riyadh, Saudi Arabia
Reviewed 22 September 2016

Apartment location is good , check in was fact , staff was friendly and cooperative , verity in breakfast, facilities from health club and swimming pool is well organized but not all the time things goes perfect .i faced a trouble in transportation to airport that costy me 1.4million why i shouldn't go beyond 300-400 thousand

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Helpful?
Thank Mohammed Ahmed ... G
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Dear Mr. Mohammed, We thank you for your feedbacks about us. We are trying to clarify about your taxi cost with taxi company and will get back to you immediately once we received full information from them. Thank you

Manado
Reviewed 4 September 2016 via mobile

I'm still wondering how on earth such apartment like this have a very low rate price...what I mean is, of course, this is a great place to stay for families in jakarta...there's only little problem with the restaurant service at breakfast time, but it's okay for me. 5star apartment, 3star price...!

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Helpful?
Thank leszaleonardo
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Dear Sir / Madam, We thank you very much for your kind feedback about us. We will put our best efforts to maintain our products and services to deliver to our customers. We look forward to welcome you back again in the near future. Yours sincerely,

Bandung, Indonesia
Reviewed 1 September 2016 via mobile

For those who prefer lower cost when travelling in a group, this place could be considered. The unit was not an ordinary hotel room but an apartment unit with a minimum of 2 bedrooms. The dining room was bigger than the living room. I stayed in the master bedroom; the bedding was good, the interior was simple & clean, the...

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Helpful?
Thank gabywhee
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Dear madam, Thank you very much for your reviews about us. We take note of your comment about ants in the apartment and will improve our pest control to avoid those issues in the future. We do provide other amenities based on request basis. We do appreciate all of your comments and we will put our best efforts to improve...

Brunei
Reviewed 26 August 2016

Very unhappy and dissatisfied with the hotel. That was my first and definitely the last time I will stay there. I'm used to the level of service that ascott provides, hence I'm disappointed that somerset is nothing like it.

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Helpful?
Thank mazrans2016
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Dear sir, We are very sorry to hear about your feedback and please accept our sincere and deepest apology for all the inconvenience that you experienced during your stay with us. We take this as a learning experience and will put our best efforts to rectify issues or problems operationally. Our aim is to maintain a high level of service...

Greater London, United Kingdom
Reviewed 25 August 2016

A very well organised and very well kept serviced location with friendly and helpful staff and an excellent pool. Perfect for our four young kids which made our stay extremely enjoyable. We were there during the 17th August festivities and the staff made a great effort to celebrate with all.

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Thank 437esar
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Dear Sir / Madam, Thank you very much for your kind words about our property. We are glad to hear that you have enjoyed your stay with us. We look forward to welcome you back again in the near future. Yours sincerely,

Muscat, Oman
Reviewed 25 August 2016 via mobile

We stayed here for 3 night with my family. Hotel was good. Quite location although far from all things. But nice hotel. Staff are so friendly. Rooms are lean but need some update of utilities.Free wifi. Breakfast was nice and ok food. Thank you

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Helpful?
Thank Hamed A
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Dear Sir, Thank you very much for your reviews about us. We take note of your comments about the utilities and we will put our best efforts to find ways to create an ongoing improvement. We look forward to welcome you back again. Yours sincerely,

Reviewed 20 August 2016 via mobile

Good hotel with very big rooms. Staff was very helpfully particularly Krishma and Armitha ( i believe was her name) from front office. Armitha gave us great suggestions of the bars in the city. Bellboys and security staff was really nice too. The swimming pool was big and in good order. Unfortunately too many families with kids in the morning....

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Helpful?
Thank KristoBufi
Budhi D, Manager at Somerset Berlian Jakarta, responded to this review

Dear Sir, Thank you very much for your kind feedbacks about us based on your recent stay experience. We are glad to hear your comments about our staff and we will convey your compliments with the staff and the rest of the team to motivate us to continue deliver service excellence to all of our guests. Your points on other...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Somerset Berlian Jakarta is nestled within the exclusive Permata Hijau residential district, surrounded by lush greenery and landscaped gardens, it offers a private and stylish retreat from the city bustle while being only a 15 minute drive from the prime financial hub of Jakarta. The spacious residences offer comfort and security while the convenience of location makes it an ideal accommodation choice for international executives and families where a wide variety of shopping venues, entertainment and restaurants are a few minutes away. Live in the dynamic city of Jakarta and enjoy all the comforts and security of home with Somerset Berlian. ... more   less 

Additional Information about Somerset Berlian Jakarta

Address: Permata Hijau Jln. Permata Berlian | Permata Hijau, Jakarta 12210, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $82 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Somerset Berlian Jakarta 4.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Somerset Berlian, Jakarta Hotel Jakarta
Hotel Style:
#63 Luxury Hotel in Jakarta
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Questions & Answers

Questions? Get answers from Somerset Berlian Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very comfortable and homely ”
 of 5 bubbles mokhann, 29 Nov 2016 | Read review
“residu of cigarette smell still very strong all around the room”
 of 5 bubbles pandui2014, 21 Nov 2016 | Read review
“Excellent ”
 of 5 bubbles 697harrys, 17 Oct 2016 | Read review
“Excellent ”
 of 5 bubbles AliA749, 25 Sep 2016 | Read review
“what is this room tip?”
 of 5 bubbles subramaniyapillais, 14 Jul 2016 | Read review
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