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The Grove Suites

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Jl. Rasuna Said, Kuningan, Jakarta 12920 Indonesia
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Traveller (502)
Room & Suite (185)
Dining (60)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#108 of 1,153 hotels in Jakarta
Location
Cleanliness
Service
Value
Travellers' Choice
Unique to this hotel, every single one of the 151 rooms are luxurious 1 bedroom suites. With on-site butlers, super fast WiFi, International restaurant selection, beautiful meeting room facilities, as well as a in room spa and outdoor pool to enjoy, your stay with us should be smooth and relaxing.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Kids pool
Airport transportation
Valet parking
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Sofa
Telephone
Bottled water
Iron
Kitchenette
Microwave
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Indonesian
842Reviews10Q+A57Room tips
Traveller rating
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Popular mentions
Shella Anastasia wrote a review Apr 2021
Jakarta, Indonesia9 contributions6 helpful votes
My kids love this hotel very much.. they soo happy and enjoy stay here.. the pool was great, even due the toilet was bit dirty.. one thing that make my feel bit disapointed.. 1st day we cheked in we need extra mineral watter, we called but they not coming.until we decided to go to receptionis and the receptionis saided that we just checked in and they will replace the mineral water when the housekeeping do the turn down service on the next day.. woowww actually if there is additional charge, i dont mind to pay it..hope this hotel can improve the service.. Thankss
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Date of stay: April 2021Trip type: Travelled with family
2 Helpful votes
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livy_jp wrote a review Mar 2021
Jakarta, Indonesia164 contributions51 helpful votes
+1
It was my first staycation after a year in pandemic, hoping for a mind free, relaxing short vacay. Unfortunately the moment I entered the room after checked in, I found several spots with trash/ crumb and strand of hair in several other spots. That’s an unpleasant experience - for start. Complained right away and house keeping team came and cleaned those. I tried to uplift vacay spirit by swimming afterwards. Another unpleasant experience to found that lots of dried leaves and flowers were in the pool 😱 Goodness! The next day, woke up with endless sneeze to realized the room was dusty - proven with my asthma relapsed (allergic to dust). During lunch time, I deliberately put a small piece of fried dumpling under the sofa where it’s easily to be seen .. and the house keeping guy have missed to vacuum that piece - unbelievable! I so believe the management has lots of homework to upgrade the service quality, to be a decent place to stay. Until then, I will not recommend my acquaintance to stay here.
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Date of stay: March 2021Trip type: Travelled solo
2 Helpful votes
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Response from The Grove Suite, Owner at The Grove Suites
Responded 14 Apr 2021
Dear Livy_Jp, Greetings from The Grove Suites by Grand Aston First of all we would like to thank you for taking time to review us, it is a very valuable thing because we are trying to be better. I represent the entire management and employees of The Grove Suites Hotel, apologize for the inconvenience in services we provide to you and your family especially about the cleanliness. We ensure that the Departments concerned make improvements. We have taken steps to ensure that this will never happen again in the future. We look forward to welcoming you and your family back at The Grove Suites by Grand Aston. Warm regards, Freddy Triono General Manager
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Erica wrote a review Mar 2021
1 contribution1 helpful vote
No words cant describe our satisfaction for The grove suites hospitality and services. Not to mention all the great foods and scenery. We are beyond satisfied and grateful! Thank you so much, Mas Deny, mas arie and team
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Date of stay: March 2021Trip type: Travelled with friends
1 Helpful vote
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Response from The Grove Suite, Owner at The Grove Suites
Responded 14 Apr 2021
Dear Ericasaputri Greetings from The Grove Suites by Grand Aston We are very glad you enjoyed your stay here! Thank you for visiting us and taking a little time to share your Review. We look forward to welcoming you back at The Grove Suites by Grand Aston! Best regards, Freddy Triono General Manager
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natasha wrote a review Feb 2021
Jakarta, Indonesia5 contributions2 helpful votes
My last stay here..dont wanna comin again .. Why treat me as regular cust loke this Not approved If i compare with another hotel i stay before and as regular cust also,they never treat me like this... Please be nice.even now i just can stay only 1night.
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
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Response from The Grove Suite, Owner at The Grove Suites
Responded 14 Apr 2021
Dear Ms. Natashapretty Greetings from The Grove Suites by Grand Aston First of all we would like to thank you for taking time to review and staying with us, it helps us to be better in the future. I represent the entire management and employees of The Grove Suites, apologize for the inconvenience in services we provide to you. All guests are important to us, and we always try to give our excellent service to each of our guest. You are very important and we will make improvements to ensure that this will never happen again in the future. We look forward to welcoming you back at The Grove Suites by Grand Aston! Warm regards, Freddy Triono General Manager
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Cahyadi Pakeh wrote a review Feb 2021
Jakarta, Indonesia271 contributions64 helpful votes
My first visit during pandemic and I am so delighted to have the service consistently delivered as I have been here for more than 5 times before, mostly enjoyed the service from restaurant and meeting room. My afternoon tea with my colleague went memorable, served by Dara and Ahmad... they were both genuinely friendly, attentive and responsive to our requests. I always believe that Great Team is Led by a Great Leader. Congrats pak Freddy Triono to keep up the service and products. Thanks so much
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Date of stay: February 2021Trip type: Travelled with friends
1 Helpful vote
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PRICE RANGE
US$59 - US$96 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaSetiabudi
NUMBER OF ROOMS
151
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Frequently Asked Questions about The Grove Suites
Which popular attractions are close to The Grove Suites?
Nearby attractions include Kota Kasablanka (1.2 km), Ambassador Mall (1.1 km), and Kuningan City (1.0 km).
What are some of the property amenities at The Grove Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Grove Suites?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Grove Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Grove Suites?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Grove Suites?
Conveniently located restaurants include HA-KA Resto, Henshin, and Seasonal Tastes.
Are there opportunities to exercise at The Grove Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Grove Suites have an airport shuttle?
Yes, The Grove Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Grove Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grove Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Grove Suites?
The staff speaks multiple languages, including English and Indonesian.