We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton Jakarta, Pacific Place

880 reviews
Save
Traveller (498)
Room & Suite (141)
Dining (35)
Overview
  • Excellent83%
  • Very good13%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton Jakarta, Pacific Place
Special Offer: Book Now & Earn More
Hotel packages
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (880)Write a Review
Filter reviews
739 results
Traveller rating
612
95
20
6
6
Traveller type
Time of year
LanguageEnglish
More languages
612
95
20
6
6
Show reviews that mention
All reviewsthe club loungepacific mallstock exchange buildinghome away from homespecial thanksliving roomdirect accesshotel roomcity viewsame buildingwashing machineexcellent hotelbusiness districtbusiness hotelbusiness triprooms are largeexecutive floor
FilterEnglish
Updating list...
1 - 5 of 739 reviews
Reviewed 4 days ago

I really had a wonderful time in this hotel; Ritz Carlton Pacific Place is a truly great place to stay in Jakarta if you want a luxury hotel with beautiful city view and some privacy, the hotel is located in one of the most premium...More

Thank DeisyWong
Reviewed 6 days ago via mobile

It’s always nice to stay in this hotel. We are getting great memorable during my birthday stay in Ritz Carlton Hotel PP. Surprised by the staff...with flower, birthday cake and Birthday song :). The service so excellent, friendly staff with in room check in, the...More

Thank Rachimi
Response from KaranBerry2018, General Manager at The Ritz-Carlton Jakarta, Pacific PlaceResponded 4 days ago

Dear Ms. Rachimi, It is a real pleasure to receive such a glowing review and thank you for your recommendation. I am thrilled to hear that you chose to celebrate your birthday with us. I would like to extend my sincerest congratulations on your joyful...More

Reviewed 6 days ago via mobile

Seemless and fast check in. The king bed was luxurious and fresh. The bathroom was big and tub have very good view of the Jakarta newest bridge overpass. Staff are friendly and helpful. I definitely feels at ease.More

Thank Merry S
Response from KaranBerry2018, General Manager at The Ritz-Carlton Jakarta, Pacific PlaceResponded 4 days ago

Dear Merry S, Thank you for taking the time to review your recent visit to our hotel. We are delighted to know that you enjoyed our facilities and the quality of our service. I cannot thank you enough for giving us such a wonderful appreciation...More

Reviewed 1 week ago via mobile

I have visited Ritz Carlton Pasific Place Jakarta ("Hotel") for 2nd time in this year 2018. This located in central bussiness district and near with any other location in Jakarta. The hospitality of the officer was very good and also very nice. The room was...More

Thank Michael S
Response from KaranBerry2018, General Manager at The Ritz-Carlton Jakarta, Pacific PlaceResponded 4 days ago

Dear Michael S, Thank you very much for staying with The Ritz-Carlton, Jakarta, Pacific Place and it is a pleasure to welcome you back to our hotel. I am grateful to learn that you enjoy the facilities and excellent service provided by our Ladies &...More

Reviewed 1 week ago

Everything was flawless when I stayed there from the reception team, laundry staff to restaurant waiter. I checked in with my friends, we were traveling from Bali and when we stepped into the lobby, we instantly think that we have chosen the right place to...More

Thank Yohanes H
Response from KaranBerry2018, General Manager at The Ritz-Carlton Jakarta, Pacific PlaceResponded 4 days ago

Dear Yohanes H, Many thanks for reviewing The Ritz-Carlton Jakarta, Pacific Place. We were privileged that you choose our hotel when you visited Jakarta. We are so excited to know that you would be choosing us as your preferred hotel in Jakarta. I cannot thank...More

View more reviews
PreviousNext
123456148
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$252 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Jakarta
#3 Luxury Hotel in Jakarta
#3 Spa Hotel in Jakarta
#3 Business Hotel in Jakarta
#14 Romantic Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$252 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Jakarta
#3 Luxury Hotel in Jakarta
#3 Spa Hotel in Jakarta
#3 Business Hotel in Jakarta
#14 Romantic Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (498)
Room & Suite (141)
Dining (35)
Pool & Beach (7)
Business Centre & Event Rooms (13)
Family and Play Areas (7)
Questions & Answers
Ask a question
satit_1981
27 November 2017|
AnswerShow all 3 answers
Response from KanwarTavy | Reviewed this property |
Traffic is unpredictable. You need to keep an hour for this. Taxi.
0
Votes
hs_Rommel
8 June 2015|
AnswerShow all 5 answers
Response from Tika P | Property representative |
Dear hs_Rommel, Thank you for your question. We do provide the Sahur Menu during Ramadhan to replace your breakfast. You can choose some of our Sahur menu through our Room Service to be sent to the room. Kindly advise us... More
0
Votes
PreviousNext
12
Room Tips
"upgrade to business lounge access -- well worth it."
Read review
"best hotel and service"
Read review
"Rooms at the back have excellent views. Does not matter if its the 21st or 25th floor."
Read review
"Higher floor would be better"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing