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Jl. Jendral Sudirman Kav. 52-53 Sudirman Central Business District, Jakarta 12190 Indonesia
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US$381
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Traveller (1273)
Room & Suite (329)
Dining (195)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#13 of 1,238 hotels in Jakarta
Location
Cleanliness
Service
Value
Travellers' Choice
Stay in high style in the heart of Jakarta's most sought-after commercial district at The Ritz-Carlton Jakarta, Pacific Place. Our hotel in Jakarta, Indonesia links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 43 Guest Room, 6 Larger Room, 7 Suite, 2 Larger Suite, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Car hire
Valet parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Shops
Butler service
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Bathrobes
Desk
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
English, Filipino, Indonesian, Malay
Hotel links
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Location

Full view
98Great for walkers
Grade: 98 out of 100
121Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
1672Reviews7Q+A100Room tips
Traveller rating
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Andrew C wrote a review Nov 2022
Auckland, New Zealand52 contributions11 helpful votes
+1
Just returned home from a 5 night stay at The Ritz Carlton Jakarta Pacific Place and all I can say is WOW. I was initially unsure of what to expect given most of the reviews on TripAdvisor were relating to conferences and weddings, nonetheless having stayed at many other The Ritz Carlton properties around the world (Hong Kong, Macau, Perth, Abu Dhabi, Waikiki), this place definitely upholds the brand name and surely did not disappoint. The facilities were clean and lavish, the basic rooms are some of the biggest I've encountered, BUT where this hotel shines is the service and quality of food and beverage in the Club Lounge. The Club Lounge offers 5 different food presentations throughout the day for all staying hotel guests, the food options were substantive and some of the best I've encountered in a hotel club lounge. There were a variety of different dishes served each day and every dish was cooked to perfection and if there wasn't something to your liking the lounge staff would actively offer to prepare something for you. The service we encountered was impeccable, the staff was always warm, welcoming, greeted us with a smile and all made an effort to remember our names and dining preferences during our stay; they gave us the impression they were always there for us and if there was anything we wanted, all we had to do is ask. What impressed us the most was during some of the meal presentations at the Club Lounge, a member of the executive team would actively go around to each table introducing themselves, checking on how our stay was, actively seeking feedback and asking if there was any particular type of food or dish we would like to try so they could prepare it for us the next day. During our stay we also casually mentioned that we were celebrating an anniversary, the team picked up on this and one day we came back to a decorated room full of balloons and a cake, the Club Lounge team also came up to us to wish us a happy anniversary the next morning at breakfast. This hotel is truly spectacular, the management team is engaging and you can feel they train their staff very well, as the Club Lounge Executive Chef puts it, everyone at the hotel including guests are just one big family. Just want to say a big thank you to Dasep, Jornades, Safina, Moses, Shania, Krisnawati, Wellson, Virgil, Celine S, Salome, Thalita, Club Lounge Executive Chef (Sorry I didn't get your name) and the rest of the Ladies and Gentlemen of The Ritz Carlton Jakarta Pacific Place for spoiling us and making our stay so special and memorable. It has been an honor to be a part of your 'family' for the short time we were there and we hope to return very soon. Keep up the good work!
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Date of stay: November 2022
Rooms
Location
Service
Room Tip: Any room is fine - All the rooms are massive and all come with club lounge access
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jcaulum wrote a review Jul 2022
Minneapolis, Minnesota226 contributions224 helpful votes
Hotel's Favourite
I see many of the reviews on here are for the restaurant and for wedding celebrations; mine is just for a three night hotel stay as a Bonvoy Titanium Elite member, which will interest those thinking about staying here. I had read that most Titaniums get a suite upgrade; mine was "only" to what is called a "large corner room" but when I walked in, it was gigantic and lovely. Absolutely would stay here again! Super comfortable bed, great room cleaners and evening turn down service; huge bathroom with remote control Toto toilet and a huge window view from the bathtub; coffee and tea making facility; good water pressure. Several small bottles of drinking water in room. The Club Lounge on 21 is where this hotel shines; checkin is up there, not at the main entrance. I was shown to my room and then was explained about the 5 meal presentations offered in the Club Lounge-- breakfast, lunch, afternoon tea, dinner with drinks; and then a chocolates and cordials later in the evening. All food was excellent and freshly made. At least 10-15 hot items at each food presentation, especially Breakfast, Lunch, and Dinner. Great cocktails and mocktails offered at dinner. Staff working very hard and super pleasant. I mostly stayed around the hotel, as I was just on holiday and had enjoyed a long, tiring (but wonderful!) boat trip around the Komodo Islands. Pool and gym quite good, neither huge but both felt new and well equipped. Plenty of beds around the pool. Hotel is connected to a fairly big (fancy) shopping mall that also has a supermarket and lots of restaurants. Hard Rock Cafe for Jakarta souvenirs. Good for a walk around the mall after a nice meal. Absolutely would return. Loved it!
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: All rooms are huge; the larger corner rooms are actually better than some suites because of the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Butet R wrote a review Nov 2022
Jakarta, Indonesia6 contributions
Excellent service from banquet operation specialy for big event Ritz Carlton Pacific Place the best place and venue with excellent servuce, nice place, and food was great and dellicious , will come back with another event , thank you team you are very awesome and the best!! Pak Deden and team thank you for your help and complimentary we love u.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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James F wrote a review Nov 2022
San Miguel de Allende, Mexico10 contributions
Stayed 2 nights, highly recommend club lounge and service. Staff including Moses and bartender Matthew along with all the hosts and chefs were extremely welcoming and accommodating. They even asked us about upcoming meals and requests. If you have allergies they will accommodate anything, even preparing custom meals as per your request. Cocktails were hand crafted and delicious. Food excellent. Service better than most if not all usa hotels we have stayed at. Rooms large, spacious, clean and great views. Great mall with anything you want right downstairs connected to hotel. Surrounding area very nice and the CBD is safe to walk around and explore. Quick access to airport via toll expressway makes airport transfer easy about 30 minutes. Would stay here over and over again, don’t miss it.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Caroline wrote a review Nov 2022
1 contribution
Good servicesss ,quick reaponsed and the good is soo good!!! Enjoy our event more then ever ,Great experience and Great time 🥳 I hope i can have another fun and great exeperience at Ritz Crlton Pacific Place again soon!! Stay healthy and stay safe Attended by Pak Hariadi dan Pak Hendra
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lili S wrote a review Nov 2022
excellent service from this hotel. the staff really helpfull from the marketing, banquet and hotel. thank you so much bu adri, pak surya, pak deden, pak bahdim, bu novita , bu tere and all team. everything going smooth. And the room that they gave to us was amazing. Thank u RCPP.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kenisha W wrote a review Oct 2022
We are delighted to having our event at Ritz Carlton Pacific Place. the staff were helpful especialy Syuryawan, Miko, Adri, Novita, Theresia The Grand Ballroom is so big and can fit more than 1000 pax. The guests were happy We look forward to have our event again at Ritz Carlton Pacific Place.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Satya wrote a review Oct 2022
1 contribution
Thanks to sales team, kitchen team, and banquet team especially pak Surya, Bu Novi, Bu There, Pak Gilang, Kak Dava. For the best service and delicious food.. Surely will return here for another event. Keep up the good work team RCPP🔥🔥
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shella Yosepha wrote a review Oct 2022
Jakarta, Indonesia2 contributions
They was so helpful, i really like doing event here. Specially the team banquet Mr Bachdim, Mr Adi, Ms Tere, Mr Fahmi and also Mr. Hizkia and Ms. Hana. Comparation with other venue this is the best venue we ever made. Thank you for help our event success Ritz Carlton Pasific Place Jakarta
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ade Hidayat wrote a review Oct 2022
2 contributions
Thank you for having us at the very last minute. The food was great, but bread took a bit longer to get served in the morning. The venue was large so we could fit 150 pax. Additionally, it was nice of the staff to stay until midnight to help ensure everything was in place
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Date of stay: October 2022Trip type: Travelled on business
Room Tip: Make reservation a few weeks in advance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$253 - US$461 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton pacific place hotel jakarta, ritz-carlton jakarta, ritz jakarta, jakarta ritz-carlton
LOCATION
IndonesiaJavaJakartaKebayoran Baru
NUMBER OF ROOMS
62
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THE RITZ-CARLTON JAKARTA, PACIFIC PLACE: UPDATED 2022 Hotel Reviews, Price Comparison and 1,326 Photos (Indonesia) - Tripadvisor

Frequently Asked Questions about The Ritz-Carlton Jakarta, Pacific Place
Which popular attractions are close to The Ritz-Carlton Jakarta, Pacific Place?
Nearby attractions include KidZania Jakarta (0.2 km), Pacific Place Mall (0.1 km), and Gelora Bung Karno Stadium (0.4 km).
What are some of the property amenities at The Ritz-Carlton Jakarta, Pacific Place?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Ritz-Carlton Jakarta, Pacific Place?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Jakarta, Pacific Place?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton Jakarta, Pacific Place?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton Jakarta, Pacific Place?
Conveniently located restaurants include PASOLA Restaurant, Le Burger, and Pidari Lounge.
Are there opportunities to exercise at The Ritz-Carlton Jakarta, Pacific Place?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton Jakarta, Pacific Place?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Jakarta, Pacific Place offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton Jakarta, Pacific Place?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Are there any historical sites close to The Ritz-Carlton Jakarta, Pacific Place?
Many travellers enjoy visiting Lapangan Banteng (6.6 km), Balai Kota DKI Jakarta (5.2 km), and Jakarta War Cemetery (3.3 km).