- nice hotel - nice swimming pool - good check-in/check-out service - good breakfast with the following minuses: i) the pastries are too common for this outstanding hotel ii) it is for the first time when at the breakfast I have to order the water to a waiter ?!? there is not still water available to be taken by your own iii) it is sad that there are not bananas at the breakfast and cannot be provided by request (the difference between a common hotel and an outstanding one is that, in this case, the waiter from the outstanding hotel solves the problem); I had the same issue in Conrad Bangkok a couple of days before, and the waiter brought me the bananas in less than 10 min - I tried to visit the shop near the breakfast restaurant three times during the opening hours and even if the sign with OPEN was on the door, the door was locked and nobody inside…
Wonderful facilities and service located in the centre of Jakarta. Very friendly staff - not my first stay and not my last! Rooms were very clean and spacious (in Sky Suite), Rina and Riska took great pride in ensuring everything was to my liking. Thanks
Good food, good service, ary (Spectrum) is always provide an excelent service. She always remember my name, yet recohnoze al the guests name each of one. Good personaity and company need to recognize her.
It is a beautiful hotel with very luxurious and comfortable bedrooms. The gym and the spa are extremely clean, the massage was very professional. The service was very good as well, and the rooftop bar is a nice plus if you’re traveling to Jakarta. recommended for businessman coming to Indonesia.
Review to thank Yusuf Aji that came very fast to clean our room after a water incident. Very nice / polite guy 👍 We had access to the Gold Lounge. They serve nice breakfast, and lunch. People serving us were nice as well, just like at the reception. Thank you 😊
Good service, nice taste of the food.. wow my kids will be back here again.. so cool!!! If theres a holiday moment, off course we will staycation here, and celebrate every big day.. The price is moderate too. So we can enjoy every moment here.. thankyouu
Friendly staff, and a beautiful view of the suites facing the golf course. Foods at the View Restaurant was very good. The food was just at the right taste, and delicious and the waitress was very knowledgeable about the menu. We love the underpass to Plaza Senayan.
I’ve experienced the best services and hospitality at this hotel. The receptionist, Mr. Fanani help us even with paying his own money, when we struggle to change our larger bills into smaller one since taxi driver didn’t have changes. I really wanted to give it back on the other day, but he just said he don’t need it. Please allow me to thank him here from my heart. He was the best receptionist I’ve ever seen.
I review should be an honest opinion, a personal diary like. However for Fairmont, i would like to list down everything i have greatly experienced here : 1. besides the Hotel sense of luxury style, THE PEOPLE who works for fairmont IS THE FRIENDLIEST of all 5 Star Hotels i have been, i have met Miss ARY from Spectrum restaurant and i felt sooo comfortable talking with her, very humble and bumbly! 2. THE FOOD. so many varieties, quantities and qualities are top notch! 3. Room ambience, no need to explain. 9,8/10
Pleasant stay here at fairmont jakarta. Comfy room with comfy bed. Great view. Good and friendly staff. Especially Yusuf and Randi the room making staff. Thanks for keeping my room spanking clean and fresh. Both of you are the best