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Harper Mangkubumi

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Traveller (460)
Room & Suite (121)
Dining (45)
Overview
  • Excellent34%
  • Very good51%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“malioboro street”(43 reviews)
“nice hotel”(36 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,023)
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607 results
Traveller rating
204
303
74
17
9
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LanguageEnglish
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204
303
74
17
9
Show reviews that mention
All reviewsstrategic locationmalioboro streetnice hoteltugu jogjajunior suitetugu monumentbusiness triptrain stationwalking distancerecommended hotelbreakfast menutraditional foodpleasant stayf bwifi connectionextra bedswimming pool
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1 - 5 of 607 reviews
Reviewed 4 days ago via mobile

Nice, simple, and clean room (sad to say that the room is rather dark, it will be good for some additional lightning in the room), good location (the hotel is located on Mangkubumi street, just about 500 M to Tugu the landmark of Yogyakarta, and...More

Thank Marius H
Response from Harper M, General Manager at Harper MangkubumiResponded 4 days ago

Dear Marius H. Thank you very much for the nice remark you have given us, we appreciate it. Regarding the lack of lighting in the room we will re-check the room that you have stayed to be ensured by the hotel lighting standards. We happy...More

Reviewed 4 days ago

Stayed in Junior Suite, the room is spacious with very comfortable bed. Located strategically in the city center, Tugu is just a walking distance, as well as Malioboro. Last but not least is staff who always smile and helpfull. Special thanks to Zahra, Pita, Djarot...More

Review collected in partnership with this hotel
Thank rsaladin1008
Response from Harper M, General Manager at Harper MangkubumiResponded 3 days ago

Dear Ibu Rita Puspitasari. We are happy to know that you enjoyed your stay in our hotel, thank you very much for sharing your opinion about us. We want to thank specially your remark about our staff, for sure; they are the best value we...More

Reviewed 5 days ago via mobile

I was quite happy with the hotel check in. It was quite fast and the staffs were very friendly. The hotel room size was acceptable spacious and so is the bathroom. The breakfast was excellent, other than the international menu, they also serve a few...More

Thank veronica r
Response from Harper M, General Manager at Harper MangkubumiResponded 4 days ago

Dear Ibu Veronica R. thanks for your positive review, we are happy that you liked our services, hotel room facilities and our buffet breakfast. We glad to know that you will come back and stay with us. We will do our best to fulfill your...More

Reviewed 6 days ago

Stayed only 1 night and it was a good experience. The room is clean, well located to walk to point of interest in Jogjakarta. waling distance to Malioboro street and plenty of street food in the area to enjoy local taste of food and drinks

Review collected in partnership with this hotel
Thank Rizal P
Response from Harper M, General Manager at Harper MangkubumiResponded 4 days ago

Dear Bapak Rizal P. Thanks for your positive opinion, we hope to host you again soon.

Reviewed 1 week ago

I live in Bali so I come to jogja about every 6 weeks because I love it here. I stay everytime at the hotel Harper. The last 2 times I have checked in I ask the front desk if there is any upgrades avalible. Either...More

Review collected in partnership with this hotel
Thank Stephen S
Response from Harper M, General Manager at Harper MangkubumiResponded 1 week ago

Dear Stephen S. We are glad to know that you chosen our Hotel, with pleasure we have read your comments and will certainly share them with our team to be follow up by today. I apologize if we can't accommodate your request during the check-in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$43 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Luxury Hotel in Yogyakarta
#26 Spa Hotel in Yogyakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$43 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Luxury Hotel in Yogyakarta
#26 Spa Hotel in Yogyakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (460)
Room & Suite (121)
Dining (45)
Pool & Beach (24)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
hality90
Answer: It would be close to impossible for me to come and stay in your place again after your terrible treatments. I will upload the pictures of flies in booking as well. Sorry, but you should educate yourself before your staff. I bought a meal for 190+10=200 k rupias for dinner previous night when I came and I didn't use my discount coupon and I was keeping it for the lunch we would have before leaving your hotel (400 k) and because you didn't attend to my terrible situation&experience, I left the coupon in your room and didn't eat the planned lunch in your hotel. And at 10:30 am, they asked me, a 1 day stay, by knocking on the door several times insistently until my guest and the child opens the door, whether if we need housekeeping or not and when answered no, they had a grin on their face which made my guest feel colder against you to another degree. How dare you ask my guest who I am? How dare you speak to the guest in INDONESIAN for money... Disgusting treatments... If you were to call kitchen immediately and let me know about it and maybe a free breakfast as you mentioned in your email accidentally that it was included and an apology to my guest immediately, you would have an honored client who would feel better and who would eat another 400-500k meal from your overpriced kitchen. The male personnel in kitchen cashier was in a mood like ''Whatever, pay and leave'' in a way playing little ego games. So you will hear from me on booking with flies and your brand behind it and the story in every detail. As I said, educate yourself if you want happier clients before your staff. I am angry to your non-attendance and not honoring my guest during the breakfast because my guest said the communication in Indonesian was in a way other Indonesian people could hear and it made my guest feel embarrassed. I know I am sensitive but any normal person would be sensitive if his guest would look like a corpse when leaving the hotel... So goodbye.
19 May 2018|
Answer
Response from Harper M | Property representative |
Dear Mr. Hality , We apologize for any unpleasant incident during your stay at our hotel. We realize there is a mistake in serving you as our guest and regarding the flies after our investigation there is no direct complaint... More
0
Votes
Dimas N
13 July 2017|
AnswerShow all 2 answers
Response from Harper M | Property representative |
Ya kami menyediakan extra bed dan bisa digunakan pada tipe kamar Deluxe , Junior Suite dan Harper suite
0
Votes
Room Tips
"every room is good !!!!"
Read review
"request for floor 3-6 if you're non smoker or dust/smoke allergic"
Read review
"Keep good clean"
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"Poor sound proofing from plumbing from floor above"
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