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Holiday Inn Express Hotel & Suites Richwood-Cincinnati South

HIExpress.comUS$161*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$161*
US$161*
US$161*
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Holiday Inn Express Hotel & Suites Richwood-Cincinnati South
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162 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Start your review of Holiday Inn Express Hotel & Suites Richwood-Cincinnati South
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Southfield,MIchigan
Reviewed yesterday NEWvia mobile

Stayed here because of all good reviews, was not disappointed. 20 min from Ark. Clean, friendly staff. Slept in so didn't have breakfast buffet.Beds were good. We had a suite with sofa. Nearest chick-fil-a is 15 min away. can't ask more than that.

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Helpful?
Thank smwynn
Indianapolis, Indiana
Reviewed 1 week ago

The staff was friendly and the hotel was clean and nice. Breakfast was good, the usual HIE breakfast. My only issue was the noise outside the hotel. It is near the interstate and a train track, and I'm a light sleeper. Other than that, it was perfect.

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Helpful?
Thank DLN_44
hiexpressrichwood, General Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Thank you for taking the time out of your busy schedule to leave us feedback.

A TripAdvisor Member
Level Contributor
10 reviews
3 hotel reviews
6 helpful votes
Reviewed 1 week ago via mobile

Stayed here for one night as we were in the area for the Ark Encounter (about 20 minutes away). Staff was friendly and helpful, room was clean and pool/hot tub was warm. Get up early and enjoy breakfast in the lobby. There are a few fast food places and gas stations at this exit, but not much else. If you...

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Helpful?
Thank A TripAdvisor Member
hiexpressrichwood, General Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Our Holiday Inn Express & Suites sends our gratitude for the wonderful comments you left for us. Thank You for spending your days traveling with us in Richwood Kentucky.

Appling, United States
Reviewed 2 weeks ago

My husband and I stayed here because of its proximity to the Creation Museum and the Ark Encounter. It is very clean and quiet. Clean rooms, comfortable bed, very spacious with arm chair, sofa, table w/ 2 chairs,microwave and refrigerator. Very pleased!

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Helpful?
Thank Kathy S
hiexpressrichwood, General Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Thank you so much for your review of the Holiday Inn Express and Suites Richwood, Kentucky. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Minnesota
Reviewed 4 weeks ago via mobile

The biggest challenge we had at this location was the pool. I ended up gathering towels myself at the front desk because there were none to be found. The room was adequate, and the breakfast was just fine. It was simply a very busy evening with loud guests--it happens.

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Helpful?
Thank mrsreid118
hiexpressrichwood, General Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Thank you for leaving us feedback to help our hotel grow.

Columbus, Ohio
Reviewed 4 weeks ago via mobile

Excellent rooms, first floor nice tall ceilings in the room. Bed was very comfortable and the room was very clean. Room had fridge and microwave and coffee keurig. We took advantage of the indoor pool and hot tub and it was great too. Our kids loved it. The gym was good too small but good. We enjoyed the complimentary breakfast...

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Helpful?
2Thank MyAndre
hiexpressrichwood, General Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Thank you so much for your kind words and excellent review of our facility! We try our very best to make sure that you enjoy your stay here at the Holiday Inn Express& Suites, Richwood Kentucky, and we are committed to providing outstanding customer service. Looking forward to serving you again in the very near future!

Arkansas
Reviewed 24 March 2017

Our Church group of 11 checked in on Monday and left on Thursday (March 20-23)...rooms were excellent, clean, front desk was informative regarding nearby restaurants (LOVE the Chinese food!); breakfast was excellent. My bed was a little too hard after the first night and front desk provided a quilt as a padding....it worked! This hotel is midway between the Ark...

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Helpful?
Thank BeBee55
hiexpressrichwood, General Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Thanks for your kind words and descriptions, as they mean a lot to us. We try very hard to provide the best in accommodation and in service, and your review will help us to keep on track. We want to be the best place in Northern Kentucky and are grateful you chose to stay with us. We hope to welcome...

Garden City, Michigan
Reviewed 28 February 2017 via mobile

Nice facility. Provide wifi password but their network is not secure. Charged my debit card twice but staff at front desk knew nothing about it. Nice rooms. Good shower. Good heater/AC unit. Staff friendly but not too knowledgeable.

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Helpful?
Thank Alden P
hiexpressrichwood, General Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

We are deeply sorry for your experience, and sincerely apologize. Our entire team thanks you for your feedback and business. We truly hope that you will give us another opportunity to serve you again so that you can experience how fantastic we really are.

Traverse City, Michigan
Reviewed 20 February 2017 via mobile

The super positive about HIE is that you know what you're getting. Clean and neat. The only downfall I see as a guy who's on the road a lot is that their rewards points and status don't really mean much anymore. On the night we stayed we asked for an upgrade as the hotel was clearly not sold out and...

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Helpful?
Thank Joseph L
hiexpressrichwood, General Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

As an IHG® Gold Elite Rewards Club Member, we truly value your feedback. We apologize that you feel that the HIE is inclined to say no more often now to our Gold members. During your stay an upgrade to a suite was not available because the hotel was in fact booked solid for the night. Holiday Inn express Richwood cares...

Gordonville, Pennsylvania
Reviewed 31 January 2017

We checked in on 11/17/2016 and checked out 11/20/2016. From check in to check out we got excellent service their were 48 of us, The staff was very professional and very helpful, and very friendly to all of us, our rooms were great very clean and comfortable even the bed. Got a great sleep love the Keurig coffee maker, mini...

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Helpful?
Thank joannestanley1
hiexpressrichwood, General Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

We loved having you as our guest. All the employees enjoy making the guest feel as if they are home. We look forward to seeing you the next time your travels bring you our way.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Holiday Inn Express Hotel & Suites Richwood-Cincinnati South

Address: 12928 Frogtown Connector Rd, Richwood, KY 41094-8388
Region: United States > Kentucky > Richwood
Price Range: $204 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Richwood-Cincinnati South 2.5*
Number of rooms: 76
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Holiday Inn Express Hotel And Suites Richwood-Cincinnati South
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Richwood-Cincinnati South staff and other travellers.
11 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Richwood-Cincinnati South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room on the back side...I-71 runs along close...didn't hear any traffic noise...”
BeBee55, 24 Mar 2017 | Read review
“Avoid highway, stay on top floor and walk softly :)”
mnadig, 23 Dec 2016 | Read review
“Ask for room away from the highway.”
LAKFL, 19 Dec 2016 | Read review
“Second floor was very quiet, not near elevators.”
  • 2 beds, a sofa, table and chairs, another comfy chair, microwave and fridge in room. Decent tv.
momcat6, 9 Nov 2016 | Read review
“Request a room away from the elevator and ice machine.”
georgeanddebc, 1 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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