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Empire Suites Hotel

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117 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago via mobile

We stayed here for 2 nights upon our arrival in Puerto Princesa and we have to say we loved it! The hotel room was clean, spacious and just what we needed. The wifi was great and the staff very friendly/helpful! It's about a 5 minute drive from the airport, and walking distances to surrounding restaurants. Amazing location! We tried to... More 

Helpful?
Thank Ben N
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Dear Ben N, Greetings! Thank you very much for taking time in giving us your review, we will continue to provide quality service to all our valued guest and your comments will help us improve our services. Thank you again and we hope to see you again soon! Best regards, Emerson Almond Abian More 

1 review
Reviewed 4 weeks ago via mobile

This hotel provided all our needs. Affordable and courteous staff that is always ready to accommodate our concerns. Location is near to reataurants. Recommended for everyone who is in a tight budget..

Helpful?
Thank acdragon
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Dear acdragon, Greetings! Thank you very much for your kind words and it is truly fulfilling that we made your stay with us a happy experience and we are hoping to be of service to you again on your next visit. Your comments will be a helpful reminder for us to continuously improve the services that we provide all our... More 

Iloilo Province, Philippines
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 October 2016

The bell boy and the staff at the front desk were super kind, warm, and cheerful! The room was really nice and had all the stuff you need. For 1,300 per night, this hotel is a value for money. The location is excellent! My only concern was the loud TV in the lobby. I woke up in the middle of... More 

Helpful?
Thank Josette G
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Dear Josette G., Greetings! Thank you very much for your kind words and we sincerely apologize for your any inconvenience that happened during your stay with us. We will take necessary actions to further improve the services we provide. Thank you and we hope to see you again soon! Best regards, Emerson Almond Abian More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016 via mobile

The room is clean and tidy.Staff is wonderful and friendly, very helpful. The staff immediately responds to questions and request. The wifi needs improvement, there are days with weak or no signal. The hotel is conveniently located around the center and walking distance to shops and restaurants. 4 resto open 24 hrs and a drug store BIOCHEMIST open 24 hrs.

Helpful?
Thank Joeljoy C
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Dear Joeljoy C, Greetings from Empire Suites Hotel, Thank you very much for taking time and writing us your review. Your comments and suggestions are important to us to further improve our services that we provide all our valued guests. In behalf of all the staff and the management of Empire Suites Hotel, Thank you very much and we hope... More 

Tel Aviv, Israel
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 October 2016 via mobile

The room we got was filthy. Dust everywhere, so bad i had a snizzing attack. We asked to move to another room and It was better, but still, it seems like they are not cleaning the place. Its a shame cause its new and its not that cheap at all. The pluses were They have free shuttle to the airport... More 

Helpful?
Thank Hadas I
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Dear Hadas I, Warmest greetings from Empire Suites Hotel, In behalf of all the staff and the management of Empire Suites Hotel, we would like to sincerely apologize for the inconvenience that happened during your stay with us. We would also like to thank you for writing us your concern through this review and rest assured that this will help... More 

Manila, Philippines
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2016

i would suggest this hotel for the first few days in PP...to get a glimpse of the city life the location is at the center of restaurants,atms, money changers, banks, even the NCC supermarket mall..very accessible and easy to get a public transpo (tricycle,jeep etc) the room was clean and just a right size with 2 beds that can fit... More 

Helpful?
Thank buffy l
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Dear buffy I, Greetings! In behalf of all the staff and the management of Empire Suites Hotel, we would like to say thank you for taking the time to write us your review. It is our pleasure to be of service to you and your family and we hope that should you be visiting Puerto Princesa again, we will be... More 

California, USA
Level Contributor
1 review
Reviewed 13 October 2016 via mobile

It's good for a short stay. You get what you pay for. Positive comments: Room is big, close to airport (free airport transfer), closed to kalui (make reservation), kinabuch and Haim chicken. Breakfast is good (Filipino food) the restaurant server was so nice to packed take out for my daughter, and grandson as they woke up late and we started... More 

Helpful?
Thank Rymnol
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Dear Rymnol, Warmest greetings! In behalf of all the staff and the management of Empire Suites Hotel, we sincerely apologize for the inconvenience that happened during your stay with us. We will take this as a reminder that we still have a lot of rooms for improvements with regards to our service that we provide with all our valued guests.... More 

Doha, Qatar
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 October 2016 via mobile

My whole family wanted to unwind somewhere not in the city but away from it so my brother decided to try Palawan Puerto Princessa. He came here 10-11 years ago so he was excited to see the place once more. The booking was made long way back so we were expecting something nice about the hotel. On the first night.... More 

Helpful?
Thank Burned009
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Dear Burned009, Warmest Greetings! Thank you very much for taking time to write us a review. In behalf of all the staff and the management of Empire Suites Hotel we would like to sincerely apologize for the inconvenience that happened during your stay with us. Your comments and suggestions are important to us and this serves as a reminder that... More 

Laguna Province, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2016

I stay at Empire Suites Hotel 2x a month for 3 years and 3 months now (that's pretty long...). Ups: 1. Very accommodating staff. There was a time, our office staff forgot to book me in this hotel but when I saw the hotel staff waiting for other guests at the airport and asked him if I can go with... More 

Helpful?
1 Thank einjel29
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Dear einjel29, Greetings! Thank you very much for taking time and writing your review, your comments and suggestions are important to us to further improve our services. We hope to be of service to you again on your next visit in Puerto Princesa. Best regards, Emerson Almond Abian More 

Dumaguete City, Philippines
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 August 2016 via mobile

The place is at the center of the city, and can certainly give you a relaxing place. I stayed overnight only for a stop over of my trip from El Nido then go to Cebu after Puerto Princesa. There are easy and fast ways to look for something for its really near to mostly everything, from food to shopping to... More 

Helpful?
Thank ferna1979
EmpireSuitesHotel, Manager at Empire Suites Hotel, responded to this review

Dear ferna1979, Warm greetings from Empire Suites Hotel! We would like to thank you for taking time and giving as a review. Your comments and suggestions are important to us, and it helps us to improve the services that we provide to all our valued guests. Thank you again and we hope to see you on your next visit in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Free Parking
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Empire Suites Hotel is a fresh and modern hotel located in the heart of the city of Puerto Princesa, a mere 3 minutes away from the airport. You can shop, dine, and entertain yourself after a short distance's gait. All are available within walking distance from our Hotel. ... more   less 

Additional Information about Empire Suites Hotel

Address: Rizal Avenue | Crn P Vicente St, Puerto Princesa, Palawan Island 5300, Philippines
Region: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Price Range: $34 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empire Suites Hotel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Empire Suites Hotel Palawan Island/Puerto Princesa
Hotel Style:
#5 Spa Hotel in Puerto Princesa
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Questions & Answers

Here's what travellers have asked, with answers from Empire Suites Hotel staff and other travellers.
2 questions
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Questions? Get answers from Empire Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If the elevator is working, choose 4th flr for good wifi connection and Globe signal”
 of 5 bubbles einjel29, 8 Sep 2016 | Read review
“away from the road and bars”
 of 5 bubbles iGURUt, 27 Jun 2016 | Read review
“Choose the hotel that is accessible”
 of 5 bubbles 50jennya, 8 May 2016 | Read review
“ask for a room at the back and organise the free airport transfers.”
 of 5 bubbles G5125FTandreaw, 13 Jan 2016 | Read review
“Book transfer time in advance”
 of 5 bubbles 290michael, 8 Jan 2016 | Read review
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