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Shangri-La's Boracay Resort & Spa

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2,687 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Boracay Resort & Spa
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Showing 2,185: English reviews
Armidale
Reviewed 14 March 2016

we had a wonderful and relaxing time (once work was finished) Salvador was our best friend at the pool , we didn't have to move and he sorted everything out for us. From Island transfers, to beautiful food and ease of getting around, Boracay and the Shangri-la are a great destination. People are terrific.

Review collected in partnership with shangri-la.com
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Helpful?
Thank Will M
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Will_MAdle, A heartfelt thank you for recognizing Salvador in your review! I have shared your compliments and thanked him for making a difference to your visit. My team and I look forward to welcoming you back in Boracay. Regards, Ester P. Marcaida

Sydney, Australia
Reviewed 13 March 2016 via mobile

We checked in today and felt this resort would be two stars at best. Our deluxe room garden view was run down and our shower wasn't working properly. There was no hair dryer to be found. We called guest service and they kept insisting there was a drawer in the bathroom. The elevator was out of order and we had...

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4Thank Richard C
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Richard C, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida

Kiev, Ukraine
Reviewed 11 March 2016

Good restaurants in the hotel, perfect service. Very good and big rooms with the seaview. Hotel provides a transfer from and to the airport. The best hotel on the Boracay. Special hendling team secures the hotel from dangerous insects, snakes and animals.

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1Thank Sviatopolck
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Sviatopolck, I'm extremely delighted to know you had an excellent time at the resort! Thank you also for your positive feedback on our colleagues, and be assured that I will share your comments to our Security team and the rest of our colleagues. I look forward to welcoming you back. Regards, Ester Marcaida

nottingham
Reviewed 10 March 2016

Visited here and I can honestly say it was like a dream. SO beautiful, great views just stunning. We upgraded to a Villa (I'd read about this on here but couldn't upgrade until we got there so don't worry if you can't find the option on line) and it was worth every penny. Amazing band that kept us entertained at...

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1Thank hilssinger
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear hilssinger, It is truly a pleasure to learn that your Shangri-La Boracay experience was sensational. I am happy to know that you enjoyed the cocktails and the band's performance. Your compliments are truly appreciated and we look forward to delight you again on your next visit. Regards, Ester Marcaida

Boracay, Philippines
Reviewed 10 March 2016

My wife I and wedded on Valentine's Day 2016 and then loved each day ofw out 30 day honeymoon in Paradise at the Shangri-La Boracay Resort. The Landscape and the Architecture of Shangri-La Boracay Resort are far more beautiful than any other that we know. We stayed in the standard deluxe room which is perfectly designed, cleaned twice each day....

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Thank doctor696
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear doctor696, Thank you very much for your positive review about your experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester P....

Seattle, Washington
Reviewed 9 March 2016

Arriving in boracay! First off it is always a little daunting in the Philippines. But the hotel staff, wearing red were easy to spot and took care of our needs shuttle us from the airport to the dock. While the staff coordinated the loading of our luggage on to the boat and about four other guest we waited in an...

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Helpful?
Thank rovicclemente
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear rovicclemente, Thank you for taking your time to write a review and sharing your positive feedback on your stay in the resort. We are truly delighted to learn that you had an amazing experience and I am glad our team made your stay special. Your comments regarding the cleanliness of the room balcony and the quality and variety of...

Reviewed 8 March 2016 via mobile

If you have the budget to stay at this hotel then do so and you won't regret it. It is secluded in station 1 and you have the entire beach away from the crowds though of course you'll get tired eating hotel food all the time and if you want to explore station 2, you don't have to worry because...

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Helpful?
Thank Abi_girl07
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Abi_girl07, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester...

Leuven, Belgium
Reviewed 8 March 2016

The lobby, swimming pool and private beach of the resort lives up to its expectations: very nice Our room (301) however was a bit disappointing: damp smelling, dark and not as clean as could be expected for such a resort. The breakfast buffet and food on the contrary were excellent, as was the view on the beach and the sunset...

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1Thank Nathr2013
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Nathr2013, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida

Schoten, Belgium
Reviewed 8 March 2016

We visited a lot of top rated hotels on our journey in the Fillipines but the Shangri La was far out the best off class.Great breakfast in the morning and very friendly staff. The lack of some cooling in the elevators however motivated me to take the stairs sometimes. Maybe that wasn't a bad thing after a healty breakfast.

Review collected in partnership with shangri-la.com
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Thank marcdecock140266
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear marcdecock140266, Thank you for taking your time to write a review and sharing your positive feedback on your stay in the resort. We are truly delighted to learn that you had an amazing experience and I am glad our team made your stay special. Your comments regarding the ventilation in the elevator is well noted and my team and...

Reviewed 8 March 2016 via mobile

A perfect getaway... Just perfect.. Everything about the place was great, the location, the staff, the rooms, design of the place, the beach the pool. Just great. Definitely worth the price. They definitely know how to pick and train their staff , very patient and accommodating

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Helpful?
Thank Amir S
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Guest, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: $478 - $944 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Travelocity, Hotwire, HotelsClick, Hotels.com, Booking.com, Asiatravel.com Holdings, Agoda, Cancelon, TravelUp, getaroom.com, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Shangri-La's Boracay Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#2 Top resorts Hotel in Boracay
#4 On the Beach Hotel in Boracay
#4 Luxury Hotel in Boracay
#4 Spa Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Boracay Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool villa is perfection”
funtraveler26, 30 Apr 2017 | Read review
“premier seaview rooms are facing to the ocean and have great view of sunset even you sit on your terrace”
gurhan33, 21 Apr 2017 | Read review
“The more expensive the better. But I would choose a higher Ocean Front Villa at Punta Bunga Beach.”
andarilhoBR, 19 Apr 2017 | Read review
“if you can afford it upgrade to a villa. you wont regret it.”
vols94, 17 Apr 2017 | Read review
“Email the hotel early to get things for kids -- the hotel provided us with a playpen and bottle sterilizer in the room, and a stroller!”
dinog110, 16 Apr 2017 | Read review
5 of 5