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Sur Beach Resort

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#28 of 146 Hotels in Boracay
Certificate of Excellence
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1 room 2 adults 0 children
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Sur Beach Resort
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356 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Metro Manila, Philippines
Reviewed 2 days ago NEWvia mobile

Affordable, nice and friendly staff plus it is in station 1 beachfront so beach is just few meters away. Thou it's quite far from D'mall for dining but they have their own restaurant buy a bit pricey. Breakfast is ordinary but still ok.

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Helpful?
Thank Cenen Carlo R
Quezon City, Philippines
Reviewed 4 days ago NEW

i had an awesome stay at Sur from Jan 10-14. The staff was very accommodating and friendly; and they even helped coordinate with our transfer (My Boracay Guide) when our flight was moved. The guard near the beach was very friendly and attentive. The room was clean (toiletries were replenished delay even when not needed). The breakfast was great (tip:...

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3Thank brinielimuy
Singapore
Reviewed 2 weeks ago via mobile

Awesome new year countdown experience at station 1. Not all hotels serve gala/countdown dinner and Sur is one of those hotels in station 1 that offered such. If you are a guest, you get to select your preferred seats (first come first serve). Sur also had its own fireworks display of almost 30mins. You will get to see the fireworks...

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2Thank Janice T
surboracay, Manager at Sur Beach Resort, responded to this review

Dear Ma'am Janice; Greetings! We would like to express our appreciation to the inspiring and positive reviews given to Sur . Be assured that we will continue to perform to meet your expectations and to undertake new ideas to make your stay in Sur more memorable and satisfying. We hope to see you again. Best Regards, Management

Manila, Philippines
Reviewed 3 weeks ago

My husband and I decided to celebrate our 2nd Wedding Anniversary, (17 October 2016) at Sur Beach Resort. As early as August I was able to reserve our room for October 14-18, 2016 through the assistance of Mr. Ranny (Reservation/Reception Officer). Through email, I communicated to him all the questions I have as to the room we are going to...

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2Thank WilLesa17
surboracay, Manager at Sur Beach Resort, responded to this review

Dear Valued Guest; Greetings! Thank you for your feedback on the performance of our employees. We certainly enjoyed reading your review and would like to thank you for your kind words. A copy of your comment has been forwarded to the employees mentioned and they were happy to know that they were able to uphold our standards as they pride...

Reviewed 4 weeks ago via mobile

We stayed here for 2 days. The family room that we booked was prestine, very comfy and had everything we needed. The employees were very accomodating and warm throughout our stay. They even remembered my birthday -- complete with cake and candle -- for me which was, incidentally, the day that we stayed in this resort. With its chill-out ambience,...

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2Thank Edward G
surboracay, Quality Assurance Officer at Sur Beach Resort, responded to this review

Dear Valued Guest, Greetings! Thank you for your kind words and for taking the time to write a review. It is great to hear that you had a wonderful stay with us. The "very accommodating and warm" treatment that you have mentioned will be taken as a further encouragement within the team to ensure personalized service for your next visit....

Reviewed 11 December 2016 via mobile

Spent an afternoon here on their lounge chairs on the beach. Service was very spotty with most of the staff (5 or 6 people) choosing to hang out by their bar and socialize rather than attend to the patrons. Every second time we wanted a drink we had to go up and interrupt them and ask and were treated to...

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Thank Sean C
surboracay, Manager at Sur Beach Resort, responded to this review

Dear Mr. Sean C., Greetings! Thank you for having the time to provide us with your valuable feedback.We do appreciate hearing from our clients, as your comments are vital for us to continue improving our services. We apologize for the inconvenience you have encountered when you dined with us as a walk-in guest. Please allow me to answer each and...

Paranaque, Philippines
Reviewed 22 November 2016 via mobile

Located at station 1, very near Discovery Shores, this resort a very good place to stay in when in Boracay. It's at the quieter area of the white beach, thus, a more relaxing stay. No frills for the room and food is good. All is nice and clean. Nothing special really for the resort, however, it's has got an exceptional...

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3Thank absm33
Reviewed 2 November 2016

My friends and I booked our rooms directly with the hotel, months in advance. We were surprised to find out that we got the best rooms, directly facing the beach. like we had our own private "cabanas". Ended up staying in the actual cabanas for most of the day. The only downside I think would be that you could hear...

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2Thank Dino d
Cainta, Philippines
Reviewed 25 October 2016

Staff is very friendly and attentive. They will bend over backwards to accommodate your every request. They accommodated our request for a room away from foot traffic so it's quiet, and even gave us one with a view of the beachfront. Awesome hospitality. We love the furnishings - very Filipino, tasteful pieces of furniture. Breakfast was great - we were...

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4Thank Alelie_WYW
Antipolo City, Philippines
Reviewed 20 October 2016

1st time checking in to this place with my friends. We were 5 pax and we thought that since we got 2 rooms we can just squeeze in the 5th member but was told by the front-desk that an extra bed is needed since each room is for 2 pax. We stated clearly that we are 5 pax before we...

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4Thank MakuArubin

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
Peaceful and personal, Sur lets you experience the gentle side of bustling Boracay. Airy open spaces and gardens. Clean, cozy rooms. Friendly service. And a premium beachfront location at Station One, the island's finest stretch of white beach. It's no wonder our guests tell their friends about us, and keep coming back themselves. ... more   less 

Additional Information about Sur Beach Resort

Address: Station 1, White Beach, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: $78 - $1,666 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sur Beach Resort 2*
Number of rooms: 21
Reservation Options:
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Also Known As:
Sur Beach Hotel Boracay
Sur Beach Boracay
Hotel Style:
#8 Top resorts Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Sur Beach Resort staff and other travellers.
4 questions
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Questions? Get answers from Sur Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed at D4 and it was very quiet. :)”
 of 5 bubbles brinielimuy, 16 Jan 2017 | Read review
“Top floor overlooking the beach is just heavenly”
 of 5 bubbles WilLesa17, 28 Dec 2016 | Read review
“Rooms A1 & A2 face the beach and have beach-facing balconies. Rooms A4 & A5 are family rooms but share the same bathroom.”
 of 5 bubbles Dinod42, 1 Nov 2016 | Read review
“Get rooms on the new building”
 of 5 bubbles MakuArubin, 20 Oct 2016 | Read review
“The building at the back is the newer one, better rooms, better bathrooms”
 of 5 bubbles Swishpaul41, 18 Oct 2016 | Read review
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