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Resorts World Sentosa - Crockfords Tower

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8 Sentosa Gateway, Sentosa Island 098269 Singapore
Lowest prices for your stay
Booking.com
US$656
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Free cancellation until 24/08/22
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Expedia.com
US$599
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Free cancellation until 25/08/22
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US$371
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Free cancellation until 23/08/22
Hotels.comUS$599
TravelocityUS$599
ZenHotels.comUS$660
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (188)
Room & Suite (69)
Dining (8)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 16/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 16/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 16 hotels in Sentosa Island
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Crockfords Tower at Resorts World Sentosa is an exclusive all-suite hotel. Our luxurious deluxe suites are lavishly appointed with custom-designed furniture, as well as an opulent bathroom equipped with its own steam room and a television set that could be seen through a mirror. Personalised service of the highest level comes as a given, from fruit and chocolates, to a dedicated butler at your beck and call 24/7.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Business Centre with Internet Access
Meeting rooms
Wifi
Hot bath
Complimentary Instant Coffee
Concierge
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Romantic
Languages Spoken
Chinese
227Reviews7Q+A17Room tips
Traveller rating
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Most Recent
rayloh1976 wrote a review Mar 2022
Singapore, Singapore6 contributions2 helpful votes
Short staycation with the family. Very nice ambience and comfortable room. Service was excellent. Would like to compliment Mr Yadi for his infectious smile and laughter and warm greeting at the main entrance. Always ready to welcome us back to the Hotel.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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nidapele wrote a review Dec 2021
Singapore, Singapore21 contributions2 helpful votes
We had checked in for our engagement weekend and I intended to propose in room with my family present (yes it happened! Thank you KS for helping us make the arrangements), however there were a bunch of let downs in the room and service levels that need to be addressed. We also got a comp "upgrade" to the Premium Suite from the Deluxe Suite (but it kinda felt like a downgrade once we got into the room). pre arrival: Sending emails to RWS enquiries yields either unhelpful responses even if you ask for a specific person to contact you. There is no update on what the status of your query / request for assistance is at and the language use by the team answering emails is brusque and functional at best. Room 903: The BAD - NO Carpet really takes away from the luxury feel of the room. Especially when it's been replaced by cheap laminate flooring. This leaves big gaps under the doors so sounds can leak into the room (or leak out). Also no carpet means the bed slides VERY easily and I hurt my back when the entire bed slid out and away from the headboard. The Bose sound system is for show only and it's not hooked up or plugged in. Cordless phone handset was dead and the phone only works on speaker mode. Magic TV in the bathroom (indicated in the website) does not work. Overall, not the room to make my proposal special especially when I was expecting something more in line with the pictures on the website. AND butler service is no longer offered apparently even though it is listed in the website. In my opinion, paying the premium on the Crockfords room was not worth it. The GOOD - The bed itself was excellent and comfortable and the highlight of the room has to be the massive bathtub and bathrobes. (it says something that the best part about the room is the bathrobe) Overall - both of us were pretty disappointed with our stay. At this price, you are better off looking at other hotel offerings nearby.
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Date of stay: December 2021
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mr Loke wrote a review Mar 2021
1 contribution
Hi crockfords management, like to highlight my positive experience with hotel stay to encourage excellent service of your staffs. I checked in with crockfords towel on 16 Mar. Mr Matthew approached while I was waited in the line. What Matthew did was trying to reduce waiting time and meanwhile, he upgraded me without any charge. That making me and my family a very happy day and my daughter left with very lasting impression about Mr Matthew and crockfords towel. My family keeps wanted me to book crockfords towel again. Thank you Mr Matthew and crockfords management. Will revisit again for sure.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded 22 Mar 2021
Dear Lokeyy666, Thank you for your lovely review on TripAdvisor! Resorts World Sentosa and all of us at Crockfords Tower take pride in providing our guests with the highest standards in hospitality. We are delighted to note that your overall experience met up to expectation. A kind compliment goes a long way to encouraging our team members in better serving our valued guests. We had a wonderful time taking care of you at Crockfords Tower and cannot wait to take care of you once again - thank you so much for the vote of confidence! Yours sincerely Judy Wu Assistant Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lynn wrote a review Mar 2021
1 contribution
Checked in on 5 March 2021 and had a very pleasant and memorable experience particularly with 3 front desk staff. When I went to register; Chin Yik was courteous and told me that the room I requested for wasn’t ready . I was early although official the check in time is 3pm. He told me that he would call me when the room is ready. When I returned to check, he was apologetic that the room was still not ready. His colleague, another front desk staff Christine saw me and went to seek approval from her manager to upgrade me to a higher tier room so that I do not have to continue waiting. Another front desk employee, Kei Siang went up to my assigned upgraded room to ensure that that the room was in ideal condition before I went up. Next, the room. The room is very clean and bright. It gives me a very good feel the moment I walked in. The room is huge and the deco is Roman theme. Overall I had a very pleasant stay. The service of the front desk staff deserves commending!
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Date of stay: March 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded 22 Mar 2021
Dear zuizui1309, Thank you for taking your time to share your 5 star review with us regarding your recent stay. We are delighted to know that you have got the opportunity to enjoy our luxury room with your loved ones. A kind compliment goes a long way to encouraging our team members in better serving our valued guests. We have shared this feedback with team and they are pleased to know that they have created an impression during your stay. We thank you for staying with us and hope to welcome you and your family back at Crockfords Tower. Thank you so much for the vote of confidence! Yours sincerely Judy Wu Assistant Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Teresa W wrote a review Mar 2021
2 contributions
The check in staff Chin yik & Christine provided excellent service. Due to fully booked, they helped to upgrade d room to premium suite at no extra charge. Chin yik is friendly n helpful with all our requests, Christine offered us free ice cream while waiting for check in. A big thumb-up to both staff. Enjoy the experience with crockfords tower 😊
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded 22 Mar 2021
Dear TeresaW1821, Thank you for taking your time to share your 5 star review with us regarding your recent stay. A kind compliment goes a long way to encouraging our team members in better serving our valued guests. We have shared this feedback with Chin Yik & Christine and they are pleased to know that they have created an impression during your stay. We thank you for staying with us and hope to welcome you and your family back at Crockfords Tower. Thank you so much for the vote of confidence! Yours sincerely Judy Wu Assistant Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David wrote a review Mar 2021
2 contributions
It was a pleasant experience. The Reception Kelly and Angeline is polite and friendly. Not forgetting the safe distance measures and policy to collect all identification from their guests. Firm but steady. Thumbs up! Highly recommended staff!
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Date of stay: March 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded 14 Mar 2021
Dear happyfriday123, Thank you for taking your time to share your 5 star review with us regarding your recent stay. We are delighted to hear that you had a great experience with us and most proud that Kelly and Angeline has displayed the level of service excellence we aimed to provide for our guests. We have shared this feedback with team and they are pleased to know that they have created an impression during your stay. Again, thank you for staying with us and we look forward to having you with us again soon! Yours sincerely Judy Wu Assistant Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sweet Secret wrote a review Mar 2021
1 contribution
I would like to thank Kelly Quek and christine for their excellent service , and made our stay a pleasant one . Kelly is so cheerful and she greeted us from far :) .. when i faced an issue , she will assist to solved . Christine have been patiences with the check in guests especially she is the only one working and the guests were like long queue . For this i hope the management recorgnise their effort . Will definately return again
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded 14 Mar 2021
Dear ss7786, Thank you for staying with Crockfords tower at Resorts World Sentosa and for taking the time to provide us with your valuable feedback. A kind compliment goes a long way to encouraging our team members in better serving our valued guests. We have shared this feedback with Christine and Kelly and they are pleased to know that they have created an impression during your stay. Thank you so much for the vote of confidence! We look forward to your continued support and hope to welcome you back again in the near future. Yours sincerely Judy Wu Assistant Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
inspiredfires wrote a review Mar 2021
singapore16 contributions2 helpful votes
We got a room in Crockfords tower on a last minute basis, and impressively, the arrangement of the stay was quite a breeze. It was my first time here, but definitely not my last! The Hotel itself was super convenient, and the Premium room we got was one of the biggest I've stayed so far in singapore (My daughter was so excited to play hide-and-seek and merry go run around the entire room the whole time!! she didn't even want to dine out and requested to stay in on our first night)!! Everything was perfectly coordinated and arranged for us. When we entered our room we are really appreciative and happy to see the special efforts they put in to make us very welcomed. Special thanks to CHRISTINE for making the arrangements for us, so we can enjoy our stay in peace! She Always serve with such patience and her efficiency for our requests is commendable 👍🏻! Her customer relationship is simply the BEST. Thank U! The room we stayed is 0916 which is the premium suite , and we will highly recommend everyone to try. I will definitely patronize them again , Excellent Staff., awesome service and top notch facilities and amenities provided. Thank you once again Crockfords Hotel and Staff for the consistent perfect service!!!
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded 14 Mar 2021
Dear inspiredfires, Thank you for staying with Crockfords tower at Resorts World Sentosa and for taking the time to provide us with your valuable feedback. Resorts World Sentosa and all of us at Crockfords tower take pride in providing our guests with the highest standards in hospitality. We are most delighted to note that your overall experience met up to expectation and most proud that Christine has displayed the level of service excellence we aimed to provide for our guests. We have shared this feedback with Christine and she is pleased to know that she has created an impression during your stay. Thank you so much for the vote of confidence! We look forward to your continued support and hope to welcome you back again in the near future. Yours sincerely Judy Wu Assistant Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Geraline wrote a review Mar 2021
2 contributions
Big shout out to Christine from front desk, thank you for your superb great service & attentiveness to ensure the comfort of my family & ensuring my parents are well taken care of from the moment we checked in. You've made our day even better & I truly believe our stay today will be way beyond expectations:))
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded 9 Mar 2021
Dear geralineee, Thank you for penning down the aRWSome 5 star review! We are delighted to note that your overall experience met up to expectation and most proud that Christine has displayed the level of service excellence we aimed to provide for our guests. We have shared this feedback with Christine and she is pleased to know that she has created an impression during your stay. We had a wonderful time taking care of you at Crockfords Tower and cannot wait to take care of you once again - thank you so much for the vote of confidence! Yours sincerely Judy Wu Assistant Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DW T wrote a review Mar 2021
Singapore3 contributions
Would really like to thank Christine for making the stay so welcoming and she is very thoughtful. Being to so many staycay recently, and Christine's level of service is the best among the other hotel I have stayed.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Resorts World Sentosa - Crockfords Tower
Responded 9 Mar 2021
Dear tdwdewei, Thank you for penning down the aRWSome 5 star review! We are delighted to note that your overall experience met up to expectation and most proud that Christine has displayed the level of service excellence we aimed to provide for our guests. We have shared this feedback with Christine and she is pleased to know that she has created an impression during your stay. We had a wonderful time taking care of you at Crockfords Tower and cannot wait to take care of you once again - thank you so much for the vote of confidence! Yours sincerely Judy Wu Assistant Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$513 - US$898 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crockfords tower hotel sentosa island
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
121
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Frequently Asked Questions about Resorts World Sentosa - Crockfords Tower
Which popular attractions are close to Resorts World Sentosa - Crockfords Tower?
Nearby attractions include Sentosa Boardwalk (0.2 km), S.E.A. Aquarium (0.1 km), and Crane Dance at Resort World Sentosa (0.3 km).
What are some of the property amenities at Resorts World Sentosa - Crockfords Tower?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Resorts World Sentosa - Crockfords Tower?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Resorts World Sentosa - Crockfords Tower?
Guests can enjoy an on-site restaurant and free instant coffee during their stay.
Is parking available at Resorts World Sentosa - Crockfords Tower?
Yes, free parking is available to guests.
What are some restaurants close to Resorts World Sentosa - Crockfords Tower?
Conveniently located restaurants include Osia Steak and Seafood Grill, Royal Taj, and CURATE CUCINA PISANA.
Are there opportunities to exercise at Resorts World Sentosa - Crockfords Tower?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Resorts World Sentosa - Crockfords Tower located near the city centre?
Yes, it is 0.5 km away from the centre of Sentosa Island.
Are any cleaning services offered at Resorts World Sentosa - Crockfords Tower?
Yes, dry cleaning and laundry service are offered to guests.
Does Resorts World Sentosa - Crockfords Tower offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Resorts World Sentosa - Crockfords Tower?
Many travellers enjoy visiting Battlebox (5.4 km), Fort Siloso (1.3 km), and Emerald Hill (5.7 km).