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Resorts World Sentosa - Festive Hotel

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8 Sentosa Gateway, Sentosa Island 098269 Singapore
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Traveller (1468)
Room & Suite (610)
Pool & Beach (117)

About

#14 of 17 hotels in Sentosa Island
Location
Cleanliness
Service
Value
Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids' pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios Singapore®, S.E.A. Aquarium™ and Adventure Cove Waterpark™ are just minutes away.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Business Centre with Internet Access
Conference facilities
Parking
Outdoor pool
Breakfast available
Breakfast buffet
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
Chinese
2261Reviews34Q+A100Room tips
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Popular mentions
Fabian Aw wrote a review 12 Jun
Singapore, Singapore3 contributions2 helpful votes
Served by Quarantine Order here. I think the thoughtfulness was great, the management assigned a larger room allowing space for exercise, a balcony for fresh air. Amenities given were also thought through, like sponge and soap for dishwashing, sufficient water, large amounts of teabags and instant coffee, slippers for those who didnt bring. Meals and laundry were done and performed on schedule (if not faster than promised). Only thing for improvement was the swab testing which seemed abit haphazard as the staff didnt really give clear instructions. But end of the day job was still done so its fine.
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Date of stay: June 2021
Value
Location
Service
Trip type: Travelled on business
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Irene N wrote a review May 2021
1 contribution
Served our qo at festive hotel during covid. Special thanks to Christine, Alex and their team for going above and beyond to solve all our problems me and my 8yo daughter faced during this trying period when we were staying with them. They were very patience and professional in answering all my queries. Hopefully the covid ends soon and we can go back there for staycation.
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Date of stay: May 2021Trip type: Travelled with family
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serina chan wrote a review May 2021
1 contribution
Stayed here 2 days for my quarantine, and was very impressed with one of the the hotel’s front office staff ! His name is Alex Chong, I would say he has excellent customer service even for quarantine guests. Granted that in the pandemic, normal room service was not available, yet all my requests were met with prompt efficiency in the true spirit of hospitality! As I was not used to the standard food the hotel catered for quarantine guests, Alex went all out to get me a packet of ‘Chinese ‘Hor Fun’ from somewhere else which I think this is beyond his role! Another incident was the relevant department has lost my laundry and Alex tried his very best to help me. Although I never get my clothing back but Alex has settled this issue professionally and efficiently. The 5 stars ⭐️ rating is for his service, good job 👍 I was very thankful during my quarantine stay with his excellent service!
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Date of stay: May 2021Trip type: Travelled solo
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Monjarin Z wrote a review Oct 2020
1 contribution
I am not someone who leaves negatives reviews ever, but I feel compelled to leave this review due to the experience I have bad in this hotel. I have travelled to many places and stayed at many many many hotels, but NEVER have I EVER faced such bad service in my life. They wouldn’t give me fresh towels, bedsheets, pillow cases, laundry bags and my list can go on & on. Whenever I needed something, I had to call their reception over and over and over and over again. I have had to wait over 6-7 hours for them to deliver something as simple as a laundry bag. The food is absolutely disgusting. The rooms are dirty. I would never recommend this hotel to anyone. My time here had been a curse.
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Date of stay: November 2020Trip type: Travelled with family
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Louise M wrote a review Aug 2020
Paris8 contributions3 helpful votes
They firstly placed us a room with an extra bed to reach with a ladder, that was dangerous and definitely not made for our 1.5 years old son. After a change of room, other problems appeared : dust under the bed, within the couch... the cleaning hadn't been made properly, a long time to reach out the reception, WiFi bad connections, a smell of pee in the bathroom and of feet in the cupboard, sheets with stains when being delivered after change and the food is terrible. The staff is really nice and helpful when we contact them but the whole experience isn't thought by the direction as a good experience for its guest. I'd definitely recommend to avoid this hotel.
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Date of stay: August 2020
Rooms
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Room Tip: 4th floor with the view on the terrace
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PRICE RANGE
US$158 - US$317 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
447
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Frequently Asked Questions about Resorts World Sentosa - Festive Hotel
Which popular attractions are close to Resorts World Sentosa - Festive Hotel?
Nearby attractions include Sentosa Boardwalk (0.2 km), Crane Dance at Resort World Sentosa (0.4 km), and S.E.A. Aquarium (0.04 km).
What are some of the property amenities at Resorts World Sentosa - Festive Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Resorts World Sentosa - Festive Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Resorts World Sentosa - Festive Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Resorts World Sentosa - Festive Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Resorts World Sentosa - Festive Hotel?
Conveniently located restaurants include Osia Steak and Seafood Grill, Ocean Restaurant, and Royal Taj.
Are there opportunities to exercise at Resorts World Sentosa - Festive Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Resorts World Sentosa - Festive Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Sentosa Island.
Are any cleaning services offered at Resorts World Sentosa - Festive Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Resorts World Sentosa - Festive Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Resorts World Sentosa - Festive Hotel?
Many travellers enjoy visiting Battlebox (5.4 km), Fort Siloso (1.3 km), and Chijmes (5.6 km).