Been a patron of this brand being an Accor member and we always make it a point to stay at Sofitel wherever my birthday celebration brings us and it's always my kids favorite. The pool, the beach front, lobby scent, the manicured garden and the hospitality are well coordinated not to mention the rooms which will definitely eat your soul out. Soft pillows, top notch duvet and blanket and the premium toiletries are just luxury defined. We will be back again as promise to our Indonesian concierge who joked that the fish spa is open 24/7 because the fish never sleeps. Hospitality in the funniest details. Salute guys!
My wife and I just back from 5 days staycation. We wish to share our Appreciation to Sofitel Sentosa Team!!! Celebrated my 55th Birthday from 26-29 Aug. Although we had been visited Sofitel 30 years+. But this is the first time we met the new Management Team. And we were so happy to see familiar faces like Mr Giovanni, Justin, Anne, Sheryln, Fabian, Alson, Emma..etc :) Every day was exciting, the new Team maintained the excellent services and always gave me surprises. Marcus created my Birthday video was Touching, Edill mixing cocktail always Great, Alson prepared the Birthday cake was Nice. Mani, Sherlyn, Fabian, Justin, Anne always taking good care of us daily! Also i won’t forget the Concierge team Rahman, Romano, Hafiz, Steven must give them a ‘Thumbs up’! Again, it always feel like 'Home' to stay here because of meeting ‘Professional Services Peoples’! At Sofitel, we admire the beautiful and relax environment. Unforgettable craving The Cliff and Kwee Zeen food and wine. Relaxing in front of the swimming pool is wonderful. Enjoying The Cliff ambience and looking at the sunset was extremely beautiful! Sincerely, you guys are having the Best Managers and Team. How can we don't support this resort!!! We also wish to give our 'Big' thanks to more Services Peoples (sorry might missed some names) Hopefully we are able to back soon…Will miss you guys :) Mr/Mrs Chia FO: Charisma, Clara Gro: Anne, Jessica, Sue The Cliff: Chef Peter, Emma, Nataliya, Glenn, Angela, Yohan, Sagar, Dhruv, Joshi, KweeZeen: JiaHui, Aini, Charmaine Lebar: Mildra Housekeeping: Jamal, Li Ming, Roger…
We are enjoying a relaxing holiday with Joshi and Markus looking after us. The pool is very refreshing and the fish spa is also a lot of fun, it’s great to go out during the day knowing the pool is there for us to for a swim and relax and read a book and enjoy
Joshi at Sofitel Santosa Island is very friendly and very attentive to all the guests. The Swimming pool at the hotel is very clean as expected and difinitely will be back again and the place is highly recommended.
Good service Joshi and Marcus 👍🏻beautiful swimming pool and wonderful service. Is our 2nd time visit here & will definitely come again next time. Food here also very delicious. Hotel room is wonderful
Marcus, Joshi and Chef Peter went above and beyond for my lunch by the pool - I wanted a custom sandwich option and also asked if it was possible for some fruit instead of the French fries - which was not on the menu and they brought me a whole bowl of fresh berries and banana!
Very helpful and attentive service staff overall. Thanks! Quiet, clean environment and room Nothing luxurious or wow though Just so so lah Didnt enjoy the pool - small and tired, most parts pretty deep. Sad Overall, a matured resort.
Very peaceful and tranquil environment. Friendly staffs such as Joshi and Sagar. Atmosphere very suitable for family and friends n business meetings. Very customer service as trained by manager Marcus.
The service was great, especially by Joshi and Marcus. Clean room and good food such as the cliff and the breakfast buffet. Drinks were great and not too expensive. The spa was great and the pool is lovely.
Our family stayed at the Sofitel at Sentosa Island and had a wonderful holiday. In particular the poolside staff made our stay so relaxing and special. Joshi, Marcus and Eidil anticipated our needs - even bringing pool inflatables for the kids and insect spray in the early evening. The italian restaurant The Cliff serves amazing pizza and Le Bar has a lovely atmosphere for drinks in the early evening.