Sofitel Singapore Sentosa Resort & Spa
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#5 of 16 hotels in Sentosa Island
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
A hidden gem located in the southernmost tip of the island, amidst 27 acres of tropical woodlands and atop a cliff, is the luxurious Sofitel Singapore Sentosa Resort & Spa. Retreat to a sanctuary of palatial outdoor spaces surrounded by lush greenery and enjoy the refreshing breeze, gently wafting from the South China Sea.
With architecture inspired by Paris’ Jardin du Luxembourg and reminiscent of a Balinese resort, the Resort features 211 well-appointed rooms and suites, four opulent villas, the largest Sofitel SPA, three dining establishments with alfresco dining options and a dedicated Celebrations & Events Centre, with 12 meeting rooms and two ballrooms, making the Resort the ideal destination for business, leisure, meetings and gatherings.
The Resort is pet-friendly and FurKids are welcome at the dining outlets’ alfresco areas.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Patio
Table tennis
Kids club
Highchairs available
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Chinese, Malay, Tamil
Location
73Somewhat walkable
Grade: 73 out of 100
13Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
2 Bukit Manis Road, Sentosa, Sentosa Island 099891 Singapore
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6186Reviews79Q+A100Room tips
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+1
Recently spent 9 days at the Sofitel Sentosa with my two teenage boys. What a great choice! Booked a family room which meant we had two separate rooms (heaps of space). Very well appointed and lux feel. My only criticism is that milk should be provided as part of the great coffee station. The resort is on a very large property. Lovely Singapore feel unlike some of the city hotels which are beautiful but not overly Asian. We had buffet breakfast included which was great. Dining at the Cliff restaurant was lovely although not cheap (but nothing in Singapore other than taxis is cheap!). Room service was good and the spa was lovely (although could do with some love as it felt slightly abandoned which was odd considering the resort was pristine). Service was great with the exception of check in which was disorganised and took ages - not a great first experience. Our rooms weren’t ready despite it being after official check in. I am so glad we made the decision to stay on Sentosa, away from the city hustle. Don’t be put off by the distance. There is a free hotel shuttle and island bus and taxis are quick and cheap. Loved the whole experience - recommend (but be prepared to pay!)…
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Use taxis (check they take cards). Include breakfast as it goes to 11 so doubles as lunch. The...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
One of (if not) the highlights in our 2 week Singapore family trip transferring from another 5 star Orchard road hotel - celebrating a birthday and kid's first trip overseas (post pandemic) I wanted to organize a memorable experience for them. We booked a suite and were provided with a large Prestige family suite which was perfect for 3/4 persons. The suite itself was beautiful and clean and the 'high tea' setup with treats and stuffed peacock for the children was a lovely touch and we all loved that personalized touch. The hotel also provided children's dressing gowns and slippers, I have not seen this in ANY of my world wide travelers before, a cute touch. Sutha ensured check in was smooth as butter even though we were checking in early before attending Adventure Cove, she was so welcoming and warm - an asset to the Sofitel, and a consummate professional indeed! The service went beyond our expectations when she also organize Rai (what a lovely service focused man!) chauffeured us to Resort World in the Rolls Royce - just wow, made my Audi RS look bland! I couldn't forget Omar who was always smiling and chatting to the kids - the front of house staff have it down pat. Travelers note Resort World - eg Universal, Adventure Cove and Aquarium are only a short drive away via taxi, bus. I was informed there was a Sofitel shuttle which went to and fro between Vivo city. We used this a couple of times and it was great. Note it leaves from Harbour Front MRT exit D. On a side note, the family really enjoyed all attractions, but particularly Universal (get an express pass) and Adventure cove (bring sunscreen, shampoo and face wash and there's a locker for a small fee there). Don't forget to take a photo of the QR code at reception so you don't get charged leaving the island in a car. When entering via vehicle ensure to have your hotel email confirmation to avoid paying unnecessary nominal island entrance fees. The excellent service didn't stop there, Adrian at Cliff Restaurant was amazing ensuring the fussy kids were promptly looked after and treated like royalty. The traditional Italian menu was great - quite surprising to see in Asia, and up there with some of the best Italian food I've eaten in Europe and Australia. As an Accor Plus member, we also enjoyed 50% off the al la carte adults menu, great value and quality indeed. We had buffet breakfast included and Peter and his assistant manager and team were also a stand out - so well trained, there is definitely a noticeable consistency in this resort for excellent service. Serving up to 500 covers per day they orchestrate the shift perfectly such that when I spoke to other guests everyone was impressed. After enjoying buffet breakfast at the previous city hotel, we were looking for s wider variety here and it did not disappoint. The outdoors dim sum menu including hot noodle soup (changed daily from laksa, chicken noodles and beef noodles), sui mai and lovely array of Indian naan and curries is truly a point of difference. For those guests who have an egg allergy and cannot enjoy the made to order egg station, there is a substitute egg station - something I haven't seen in my global travels at luxury accommodation before, very thoughtful! Ensure you try breakfast here, it's a must! Especially if you like kaya or Nutella - there's a automatic Nutella machine, which the kids miss. The amenities were very impressive too. The 33m pool was hit with the 2 kids and there's a short walk to the beach down the 100 odd steps, the beach club was fun to soak up the sun and lie in the warm sea (which appeared to have some kind of shark / jell fish net for safety - for those concerned). The kids also loved the included amenity where fish nibble at toes next to the bar. I noticed staff consistency drying the marble like floor to ensure safety - there hard work did not go unnoticed. The gym equipment and ambience was great, it looked well maintained and more than enough (for an experience weight lifter) to get anyone through their resort stay. I understand it was open 24-7 too. We also noticed beautiful peacocks roaming in the garden and a large chess board at the edge of the resort for those who want to test their strategic brains. It seemed nothing was a bother for the service staff, I had tailored suits being delivered to the resort from Orchard Road and they ensured a smooth and secure delivery straight to my suite. Thank you kindly! In summary, don't look any further when researching a stay at Sentosa, you simply can't go wrong staying here. Highly recommended for adults, families and sundry! A big thank you to the GM of the hotel Giovanni Viterale, for making a life long memory for the kids and I. Our family will return next time but with the third baby and all! …
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Matthew Leesbourne, Guest Services / Front Office at Sofitel Singapore Sentosa Resort & Spa
Responded 2 weeks ago
Bonjour Love2TravelML8, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa. Thank you for the much appreciated 5-star review during your recent visit. We are delighted that you had a great getaway and for highlighting our resort offerings, your guestroom, dining and concierge experiences, and the impeccable service. Your gracious feedback has been shared with our team, especially Sutha, Rai, Omar, Adrian, Peter and Cavaliere Giovanni Viterale, and they are certainly delighted to have been given the opportunity to create everlasting memories that you can cherish. We look forward to welcoming you back again for another amazing experience in the near future. Warm regards, Matthew Leesbourne Director of Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had our honeymoon here and dined at The Cliff! Chef Paolo was awesome, our cravings for authentic Italian pasta was satisfied by him. Our server Nataliya has also made our night by surprising us with a cake - she has been attentive throughout and we had an awesome evening thanks to them!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matthew Leesbourne, Guest Services / Front Office at Sofitel Singapore Sentosa Resort & Spa
Responded yesterday
Bonjour adrielleloh, Warm greetings from Sofitel Singapore Sentosa Resort & Spa! Thank you for having taken the time to review your dining experience at The Cliff. I am delighted to read that you had a pleasant time with us and we appreciate your note of recognition to our team, especially to Chef Paolo and Nataliya, and they are certainly delighted to have been given the opportunity to create everlasting memories that you can cherish. On behalf of my team, I look forward to welcoming you back to Sofitel Singapore Sentosa Resort & Spa. Warm regards, Matthew Leesbourne Director of Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dined in The Cliff and had a good time with good food. Appreciate Chef Paolo's food and Nataliya's high quality service. Experienced a slight hiccup in the food but Chef Paolo made it all right and more; the true standard of the food and view is worth every penny and I genuinely recommend everyone to experience it at least once in their time here in Sofitel Sentosa.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matthew Leesbourne, Guest Services / Front Office at Sofitel Singapore Sentosa Resort & Spa
Responded yesterday
Bonjour xueyongjoshua, Warm greetings from Sofitel Singapore Sentosa Resort & Spa! Thank you for having taken the time to review your dining experience at The Cliff. I am delighted to read that you and your wife had a pleasant evening with us and we appreciate your note of recognition to our team, especially Nataliya and Chef Paolo, who will be heartened to know that their hospitality had made your visit an unforgettable one. On behalf of my team, I look forward to welcoming you back to Sofitel Singapore Sentosa Resort & Spa. Warm regards, Matthew Leesbourne Director of Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a reasonably good stay at the mentioned establishment, with mixed sentiments. On the up side, the entire resort in terms of appearance, cleanliness and comfort, reflected well with it's Sofitel brand reputation and ratings. The room I stayed in was clean with comfortable bedding. Service at Kwee Zeen, one of the 3 main food and beverage outlets was excellent, especially host Farah who took care of guests with a smile, and was very attentive and helpful. On the downside, service can be quite passive aggressive. We had an issue at check in which was resolved but the guest officer who served us was pretty cold initially. Product knowledge among other staff members may need improvement. When enquired with guest services over the telephone about the bus shuttle service to Vivo City , I was given the wrong timings. I requested for a morning wake up call. Due tiredness, I missed the call and was instead woken up with loud knocks on the door. Eventually, the door was literally forced open and that caused the door chain to be dislodged as by 2 staff members who with raised voices, called out to us. Startled by this, I got up and went to see the source of the noise and saw the said staff members at the door. Still in a half awake state, I replied to them saying I was expecting a wake up call by phone. A lady staff member then retorted by saying I should have replied to the phone call. On hindsight, the hotel probably thought that this was a good idea to check on the guests who missed the wake up call and too see if all was ok. Overall,I will still highly rate the overall hotel experience as excellent. And will recommend it as being top notch.…
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matthew Leesbourne, Guest Services / Front Office at Sofitel Singapore Sentosa Resort & Spa
Responded yesterday
Bonjour mohamedshahreel, Warm greetings from Sofitel Singapore Sentosa Resort & Spa. Thank you for having taken the time to share your invaluable feedback with us, and I am heartened to know that your overall stay experience was enjoyable. As our guests’ experience is of paramount importance to us, we would like to reassure you that we will convey your compliments to Farah and the Kwee Zeen team. I have also shared your feedback on the service standards with the respective departments, and we will take steps to ensure that the offerings are improved upon. We appreciate the time and effort you have taken to contact us and we look forward to welcoming you back in the near future. Warm regards, Matthew Leesbourne Director of Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you Farah and Peter from Kwee Zeen for your awesome hospitality and service!! We had a great time! Plenty of good food and drinks. Plus a relaxing ambience. Looking forward to come again with my family 🤗
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matthew Leesbourne, Guest Services / Front Office at Sofitel Singapore Sentosa Resort & Spa
Responded 3 days ago
Bonjour Nk0115, Warm greetings from Sofitel Singapore Sentosa Resort & Spa! Thank you for having taken the time to review your dining experience at Kwee Zeen. I am delighted to read that you had a pleasant time with us and we appreciate your note of recognition to our team, especially Farah and Peter, who will be heartened to know that their hospitality had made your visit an unforgettable one. On behalf of my team, I look forward to welcoming you back to Sofitel Singapore Sentosa Resort & Spa. Warm regards, Matthew Leesbourne Director of Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great lunch with my family here! Farah, Janet and Sammy were so friendly and incredible with my little niece. They even went out of their ways to comfort the lil one when she cried! Recommend, would come back
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matthew Leesbourne, Guest Services / Front Office at Sofitel Singapore Sentosa Resort & Spa
Responded 3 days ago
Bonjour Vickydam, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa. Thank you for taking the time to leave us with this fantastic review. We will convey your appreciation to our Ambassadors, especially Farah, Janet and Sammy, and thank you once again for the kind words of encouragement. Our Ambassadors look forward to having you and your family again soon. Warm regards, Matthew Leesbourne Director of Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room in Tranquility Wing was quiet enough for rest and a good view of the greenery. The staff from the front desk, room service and at the F&B were warm and friendly. Although a short stay, it was peaceful to unwind. Will come back again. Shout outs to Jia Hong, Kamal, Mimi, Guna and Alson
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matthew Leesbourne, Guest Services / Front Office at Sofitel Singapore Sentosa Resort & Spa
Responded 3 days ago
Bonjour LinLoTS, Greetings from Sofitel Singapore Sentosa Resort & Spa. Thank you for reaching out to us with your compliments. We are delighted to hear that you had a pleasant stay experience. As guest experience is of paramount importance to us, we would like to reassure you that we will convey your feedback to our team, especially Jia Hong, Kamal, Mimi, Guna and Alson. They are certainly delighted to have been given the opportunity to create everlasting memories that you can cherish. We look forward to welcoming you back to Sofitel Singapore Sentosa Resort & Spa. Warm regards, Matthew Leesbourne Director of Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Sofitel Sentosa was just sensational with some of the best service I ever have experienced in a hotel. Will for sure recommend to stay here when visiting Singapore. Thank you to all staff was truly a stay that will be remembered.
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Only 8-10 minutes by taxi from Singapore downtown but still an amazing paradise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great location, comfortable beds, gluten free options at all venues. Excellent service by staff, particularly Kamal and Peter and the head chef at The Cliffs who prepared the most delicious gluten free meal. The pool staff are very attentive with towels and drinks. Amazing resort, will definitely come back!!
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matthew Leesbourne, Guest Services / Front Office at Sofitel Singapore Sentosa Resort & Spa
Responded 3 days ago
Bonjour 10ericae, Warm greetings from Sofitel Singapore Sentosa Resort & Spa. Thank you for your gracious feedback, we are delighted to hear that you had a pleasant experience with us. As guest experience is of paramount importance to us, we would like to reassure you that we will convey your feedback to the F&B team, especially Kamal, Peter and Chef Paolo. Thank you once again and we look forward to welcoming you back for your next stay experience. Warm regards, Matthew Leesbourne Director of Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$330 - US$421 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sentosa hotel sentosa island, the sentosa resort and spa, the sentosa island hotel, the hotel sentosa island
FORMERLY KNOWN AS
The Singapore Resort & Spa Sentosa, Managed by Accor
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
215
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Claim Your ListingSOFITEL SINGAPORE SENTOSA RESORT & SPA: UPDATED 2023 Hotel Reviews, Price Comparison and 6,503 Photos (Sentosa Island) - Tripadvisor
Frequently Asked Questions about Sofitel Singapore Sentosa Resort & Spa
Which popular attractions are close to Sofitel Singapore Sentosa Resort & Spa?
Nearby attractions include Fort Siloso (0.3 km), Tanjong Beach (0.4 km), and Tanjong Rimau Beach (0.4 km).
What are some of the property amenities at Sofitel Singapore Sentosa Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Singapore Sentosa Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Singapore Sentosa Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Singapore Sentosa Resort & Spa?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Sofitel Singapore Sentosa Resort & Spa?
Conveniently located restaurants include The Garden, LeBar, and Kwee Zeen.
Are there opportunities to exercise at Sofitel Singapore Sentosa Resort & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sofitel Singapore Sentosa Resort & Spa have an airport shuttle?
Yes, Sofitel Singapore Sentosa Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Singapore Sentosa Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Singapore Sentosa Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.