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W Singapore Sentosa Cove

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W Singapore Sentosa Cove
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1,683 Reviews from our TripAdvisor Community

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Showing 1,535: English reviews
Sydney, Australia
Reviewed yesterday NEW

Our first stay at The W two years ago was such a good experience, while I did research other options for this visit I ended up being compelled to repeat the great time we had the first visit, and am so glad we did. The 'whatever, whenever' brand service mantra really does permeate through the experience from being contacted personally...

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Helpful?
Thank haqsta
Brisbane, Australia
Reviewed 3 days ago NEWvia mobile

Stayed at the W for our first family trip to Singapore. From the moment we arrived though until we left, we were absolutely delighted. We arrived and were met by Agnes from the Welcome team. Agnes took us straight to our rooms, stepped through an entire overview of the hotel and checked us in from the comfort of our room....

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Helpful?
Thank Ian c
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Ian C, At W Singapore, we love to celebrate special occasions. I am thrilled to know you enjoyed the WOW moment created for your daughter’s birthday and am glad you are happy with our service and the arrangement by Agnes! We will definitely share your compliments with Agnes, she’s a star! We couldn’t be happier to hear how useful...

London, United Kingdom
Reviewed 4 days ago NEWvia mobile

This hotel is very expensive but it was an amazing place to stay! The room is so cool with moodlighting and a huge bathroom and great sound systems. The pool is also large and if you can grab a hammock before they get taken they are great but you have to be quick. Breakfast has something for everyone and on...

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Helpful?
Thank Food_Lover_186254
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Food_Lover_186254, Thank you for your dazzling feedback. For the record, you have just put a smile on all our faces with your review. We are thrilled to hear that you had a memorable stay and overall a true W Singapore experience. We are really happy to hear you took time to linger in the hotel and spend some time...

Singapore
Reviewed 1 week ago via mobile

Had a short staycation for my son's birthday in this fabulous hotel. From the moment we stepped into the hotel, we were greeted by the friendly doorman who then explained to us how to get to the lobby and also to the pool. We then asked to be seated in the lobby while the receptionist checked us in. Had an...

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Helpful?
Thank Criatif
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Criatif, I thank you for sharing such a warm review, it was a pleasure to host you and your family for such a joyous occasion. At W Singapore, we love to celebrate special occasions. I am thrilled to see how Sharon and our talents were able to WOW you during your stay! It is so nice to hear that...

Perth, Australia
Reviewed 1 week ago

We stayed 5 nights in a wonderful room (that we have stayed in before) over the New Year period. The guys that took our luggage out of the taxi upon arrival were helpful. You have to take a lift to reception on level 1, the guy that checked us in was also friendly and helpful. Our suitcases were delivered quite...

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Helpful?
Thank MojiNegro
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi MojiNegro, Thank you for sharing your experience with us. I value the constructive feedback you have given and am very sorry that your experience fell below the high standards we strive to achieve. The lapse of service from our talents will be addressed immediately by my respective Directors in-charge to prevent such an incident from happening again. I am...

Naperville, Illinois
Reviewed 1 week ago via mobile

My firm had held our annual leadership meet at this location where all global execs including myself had flown in . The rooms are really average. The food is good with an option of few restaurants outside that were decent. But what was a turnoff was an absolute rude front office. They seem to lack experience , felt like very...

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Helpful?
1Thank Sandeep0672
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Sandeep0672, It was a pleasure to host you during your recent business trip, thank you for taking the time to provide feedback on your time with us. We are dismayed that your stay fell short in respect to your interaction with our W talents, this is alarming and I have raised this up with my Director of Rooms immediately...

Minato, Japan
Reviewed 1 week ago

I have to say, we ended our 2 week cruise with a treat in singapore- from the pickup (which was included in our suite room) at the dock, to our arrival, we were welcomed immediately to a beautiful wow of a hotel. Staff was extremely friendly. We wereto wait about an hour+half for readiness of our room as we arrived...

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Helpful?
Thank jeff m
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi jeff m, Thank you very much, what a glowing review! I am so thrilled to know that you and your family left with a WOW feeling during your recent stay at our lovely property. It is fantastic to know that you visited Universal Studios on the island and our talents were able to assist you with the purchasing of...

Reviewed 1 week ago via mobile

Just spent 4 days at this great hotel. Cool ambience. We had a suite and a connecting double room with nice view facing the pool. The pool is massive and the whole garden area well maintained. Breakfast nice, but a bit noisy. We had new years dinner at the SKIRT, really great food and service. Some nice restaurants by the...

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Helpful?
Thank Anders R
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Anders R, Thank you for your lovely review. I couldn’t be happier to learn about your fabulous stay with us and the lovely view you had from your room. We are elated to see that you enjoyed the food at both The Kitchen Table and Skirt. I will be sure to share your compliments with the team to let...

Sydney, Australia
Reviewed 2 weeks ago via mobile

We spent 5 nights at the W Sentosa with our 2 kids, (13yo & 2yo) and we could not complain about a thing. The service is great, great pool area especially great having the little kids pool right there aswell. Good food pool side and room service. We didn't eat at the restaurants in the hotel as it was just...

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Helpful?
1Thank horses12014
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi horses12014, Thank you for your fabulous review! I am delighted to hear about your memorable stay with us; from the amazing WET (Pool) to the delicious food you had and not forgetting our service-driven talents (staff) that made you feel warm and cared. We are glad to hear that you got to explore our neighbouring food joints. Did you...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Had a staycation with my family in Dec'16 in the Fabulous Room. The room was much bigger than expected and very well equipped with Bose sound system, different lighting options and even ground coffee for that perfect cuppa. The room has a balcony offering a splendid view of the pool and marina. We just loved sitting on the balcony, enjoying...

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Helpful?
Thank jloopc
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi jloopc, Thank you for such a positive review! I truly appreciate your kind note and I am ecstatic that you and your family had such a wonderful stay! W is a contemporary design lead lifestyle brand. Each W Hotel is designed to reflect the brand’s ongoing dedication and passion for innovation in design. We are elated that you appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on a resort island with sparkling sea views, W Singapore - Sentosa Cove is Asia's new tropical playground and the perfect destination to sip, play and flirt. An oasis of modern luxury for discerning business travellers, vivacious staycationers and sophisticated globetrotters. ... more   less 

Additional Information about W Singapore Sentosa Cove

Address: 21 Ocean Way, Sentosa Island 098374, Singapore
Region: Singapore > Sentosa Island
Price Range: $400 - $754 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Singapore Sentosa Cove 5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Hotels.com, Expedia, Priceline, Asiatravel.com Holdings and Travelocity so you can book your W Singapore Sentosa Cove reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Spa Hotel in Sentosa Island
#4 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from W Singapore Sentosa Cove staff and other travellers.
18 questions
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Questions? Get answers from W Singapore Sentosa Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose level 5 fist time then level 4 second time overlooking sunset. Think approx room 403.”
 of 5 bubbles haqsta, 16 Jan 2017 | Read review
“Anywhere away from people who think it's ok to party in the passage while people are sleeping”
 of 5 bubbles MojiNegro, 7 Jan 2017 | Read review
“not sure any room better than we had... but harbor/pool views”
 of 5 bubbles jeffm18, 6 Jan 2017 | Read review
“High floor, corner rooms, pool facing.”
 of 5 bubbles flik4888, 22 Dec 2016 | Read review
“Suites are the only option other rooms are very small”
 of 5 bubbles M7524XBandreb, 21 Dec 2016 | Read review
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