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W Singapore Sentosa Cove

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1 room 2 adults 0 children
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W Singapore Sentosa Cove
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1,739 Reviews from our TripAdvisor Community

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Showing 1,582: English reviews
Singapore, Singapore
Reviewed 13 September 2016

We have stayed at W hotel across the world, and also several times at W Sentosa. This time's staycation had lots of misses in terms of cleanliness and service. Firstly, the check-in took more than half an hour. Then when I went to the room, the bedsheets had holes in it, you could actually see the mattress cover looking through...

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Helpful?
Thank teoweme
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi teoweme, Thank you for taking the time to write us your feedback, I am very sorry to learn about your experience, it must have been very frustrating for you. I have shared your comments with both our Director of Style (Housekeeping) and Rooms to ensure that these issues are addressed immediately. I have also investigated with my team on...

Singapore, Singapore
Reviewed 12 September 2016 via mobile

I booked a night stay of Away room at W Singapore for my husband birthday celebration. Upon checked in at 3.30pm, I could already hear the guests on my right blasting loud music and making a lot of noise. That didn't affect me as I understand it was still early and I left the room for somewhere else till I...

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Helpful?
2Thank Jaslin_ling
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Jaslin_ling, I am extremely sorry to hear about your experience and do apologize for the delay in reply as I was investigating further into this. First and foremost, kindly allow me to assure you that safety and security of our guests are of utmost priority at W Singapore. Our Guest Service Manager, Weisheng had approached your room following noise...

Singapore, Singapore
Reviewed 11 September 2016

W is one of the few hotels that sells the whole "hip and stylish" concept without coming across as cheesy. Decor: Imagine rooms with playful themed lights, elevators with mini TV's showing models doing yoga poses at various locations in the hotel and a backdrop of perpetual chill out music playing everywhere you go in the hotel grounds. Its slick...

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Helpful?
Thank sam_ahmed2014
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi sam_ahmed2014, First of all, thank you so much for the time you’ve dedicated to share your experience with us. We are thrilled to know how W Singapore was able to WOW you during your stay. The tranquillity vibe of the location is indeed a great escape from the bustling city. W is a design lead brand and it is...

Reviewed 10 September 2016

I was invited to a dinner in the W Sentosa buffet, and I had tried many dishes but the pasta was something else!!! I only ordered a pink sauce pasta (no additional stuff except for the regular parmesan shreds) So Good!

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Helpful?
Thank Mimz M
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Mimz M, Thank you for your nice feedback! It is our pleasure to have you dining at The Kitchen Table – Singapore Sentosa Cove. We are delighted to hear that you had enjoyed all the dishes especially the pasta! Our chefs are very passionate about what they are doing and I will be sure to share your feedback with...

Doha, Qatar
Reviewed 7 September 2016 via mobile

Let us imagine, a rainy day in Sentosa island, it means that you should stay in your hotel and a day will go by without any activity, right? Maybe unless you are staying in the W hotel... A place to relax in the lovely pool or in its second to non spa, enjoy the view from your room/suite, have a...

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Helpful?
Thank Dr-Y_Qr
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Dr-Y_Qr, Thank you for your dazzling feedback. For the record, you have just put a smile on all our faces with your review. I am really happy to hear you enjoyed our facilities, staff and services. We truly take pride in our whatever/whenever promise and I am really happy to see especially Sharon and Linda were able to WOW...

Reviewed 5 September 2016

It was fantastic as all staffs are really kind and room condition was also perfect. Especially the pool operating 24 hours is so good. If I go to Singapore again, definitely will choose W Sentosa.

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Helpful?
Thank mymiming
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi mymiming, Thank you for your fantastic review and taking the time to share your wonderful experience with us! I am so thrilled to know that you left with a WOW feeling during your recent stay with us. We will definitely share this feedback with our talents and we hope that the next time when you are at W Singapore...

Reviewed 2 September 2016 via mobile

This hotel is one of the more design and beautiful hotel of Singapore. The very nice thing about it is that the area is very quiet and nearby various activity. The staff was very nice with us during all our stay and the rooms was very nice. I really advise the superior rooms that are very spacious and cute. The...

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Helpful?
Thank Pierre S
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Pierre S, Thank you so much for taking the time out of your busy day to write us a review. I truly appreciate your honest and positive feedback. We truly take pride in on our whatever/whenever promise and I am thrilled to know that our talents (staff) were able to WOW you during your stay. W is a design...

Reviewed 1 September 2016 via mobile

I stay over night here at this fancy hotel. The bed and pillows are super comfortable. Breakfast is good. The view and the pool here are the best part. Do not forget to have your swimsuit with you. However, very limited wifi. Once you have checked out, your wifi won't work again.

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Helpful?
Thank Nuttida C
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Nuttida C, Thank you for your fantastic review and taking the time to share your wonderful experience with us. I am delighted to learn about your wonderful stay with us; from the room with a good view & the surroundings to our WET (Pool) that everyone loves! Did you know that our WET is open 24 hours? I do...

Levis, Canada
Reviewed 28 August 2016

We traveled for the first time in Singapore. It was a stopover before continuing on to Bali. Since we were staying three nights and we were coming from Canada, we decided to have a memorable stay, to start our trip and at the same time celebrate a happy occasion. The W Hotel Singapore represents one of the best options for...

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Helpful?
Thank elcap45
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Francois + Isabelle, Thank you for your dazzling feedback. For the record, you have just put a smile on all our faces with your review. I am thrilled to hear that you had a memorable stay and overall a true W Singapore experience. We truly take pride in on our Whatever/Whenever promise and are so glad that you chose...

Singapore, Singapore
Reviewed 25 August 2016 via mobile

Went in for business work. Tucked away from city and its quiet to just have some alone time. Distance to airport is around 20mins as it's near major expressways. Staff were attentive. Great choice of food and beverages in the hotel. Serves great local and international cuisine.

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Helpful?
Thank S D
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi S D, Thank you for your nice feedback! We are glad to read that your stay was great and that you found our location a good fit. The tranquillity vibe of the location is indeed a great escape from the bustling city. It was nice to know that you were well taken care by our talents; rest assured that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on a resort island with sparkling sea views, W Singapore - Sentosa Cove is Asia's new tropical playground and the perfect destination to sip, play and flirt. An oasis of modern luxury for discerning business travellers, vivacious staycationers and sophisticated globetrotters. ... more   less 

Additional Information about W Singapore Sentosa Cove

Address: 21 Ocean Way, Sentosa Island 098374, Singapore
Region: Singapore > Sentosa Island
Price Range: $410 - $654 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Singapore Sentosa Cove 5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Hotels.com and Expedia so you can book your W Singapore Sentosa Cove reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Spa Hotel in Sentosa Island
#4 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from W Singapore Sentosa Cove staff and other travellers.
21 questions
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See all questions (21)

Questions? Get answers from W Singapore Sentosa Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony with view of the pool and marina”
 of 5 bubbles lynnenricho, 16 Mar 2017 | Read review
“Pool side but it will be little expensive”
 of 5 bubbles ashishrawat12, 9 Mar 2017 | Read review
“High Floor Away from Pool Noise”
 of 5 bubbles Little_Miss_Aero_Eng, 3 Mar 2017 | Read review
“Superior room”
 of 5 bubbles P2560VNannb, 21 Feb 2017 | Read review
“Ensure no one is smoking next to your Away Room!”
  • Plunge Pool
  • Cheers
  • Chilling
  • Good Morning
  • Private plunge pool
  • Away Room
  • Private plunge pool
 of 5 bubbles LiawS, 20 Feb 2017 | Read review
5 of 5