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W Singapore Sentosa Cove

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W Singapore Sentosa Cove
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1,636 Reviews from our TripAdvisor Community

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There are newer reviews for W Singapore Sentosa Cove
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Showing 1,495: English reviews
Dubai, United Arab Emirates
Level Contributor
131 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 June 2016 via mobile

The best word I can think of for the W in Sentosa is "refreshing". The hotel, due to decor, spacious layout, large pool and garden, feels refreshing and relaxing. We stayed in their "Away" section, part of the spa area, and had a room with a plunge pool. All amenities were as expected, we particularly liked the plunge pool as... More 

Helpful?
Thank DXB_Mike
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi DXB_Mike, Thank you for your dazzling feedback. For the record, you have just put a smile on all our faces with your review. I am delighted to learn about your wonderful stay with us; from the room with a plunge pool & the surroundings to the amazing meals that you had and not forgetting our service-driven talents (staff) that... More 

Jakarta, Indonesia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 June 2016 via mobile

I went to singapore a lot. But this was my first time staying in sentosa and it was a great experience. The service was great, the design was beautiful, and i just love the ambience. The bar at the pool was a really great place to hang out and I also took a walk outside the restaurant. The lobby has... More 

Helpful?
Thank AndraJunitha
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi AndraJunitha, Thank you for your fabulous review! I am thrilled to hear that you had a memorable stay and overall a true W Singapore experience. We are glad to read that you got to explore our neighbouring food joints and took a walk by the beautiful marina. We will definitely share this feedback with our talents (staff) and we... More 

Taichung, Taiwan
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 May 2016

Pleasant surprise of room upgrade from 'Wonderful Room' to a 'Spectacular Room' with gorgeous view of the pool and Singapore Marina. The room was lovely with a nice balcony; where I enjoyed my morning cups of Jo. I found the pool side very attractive with modern hammocks, sun loungers, and a pool bar (wet bar). The whole place was just... More 

Helpful?
Thank Moxes-The-Third
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Moxes-The-Third, Thank you very much, what a glowing review! We are so flattered you took time to acknowledge so many details about your stay here with us. I am delighted to learn about your wonderful stay with us; form the room with a good view of the pool & the surrounds to the amazing meals that you had and... More 

Singapore, Singapore
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 29 May 2016

We stayed here for a birthday staycation. It was a memorable and enjoyable. The room is lovely and staffs were very friendly and helpful. I really appreciate that the hotel arrangement for the cake. Thank you so much.

Helpful?
Thank berndz80
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi berndz80, Thank you for your lovely review. We are so glad that you chose W to share your special occasion with and happy birthday once again! I am delighted to know you enjoyed the WOW moment created by us, we always do our best to live up to the expectations from our guests. W Singapore looks forward to welcoming... More 

Singapore
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 May 2016 via mobile

Recently stayed at W for 2 nights to celebrate my birthday. W made me and my wife feel very welcome and created many surprises and WOW moments throughout my entire stay. There were cake surprises, personalised greetings and more.. Special mention must be given to Mr Allan Chen from the front office for making my stay an extremely pleasant and... More 

Helpful?
Thank Conjurer
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Conjurer, Thank you for your dazzling feedback. For the record, you have just put a smile on all our faces with your review. I am thrilled to hear that your birthday experience at W Singapore was an unforgettable one. Our talents (staff) does their best to create WOW moments for our guests whenever possible and we always do our... More 

New Zealand
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 May 2016

We stayed here for our wedding anniversary. The hotel is lovely and staff were very kind. Whilst we were there numerous private functions took place so we were unable to access some of the areas. A private pool party took place on the Saturday afternoon and we were only able to access a small part of the pool area, so... More 

Helpful?
Thank Travelkerry
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Travelkerry, Thank you for your candid feedback. My sincere apologies once again for the shortfall you have encountered at W Singapore and rest assured that this is not our usual W standard. I have brought this up with my respective managers in charge to ensure that guests are better informed whenever we have an event. We had no intentions... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 May 2016 via mobile

Spent 5 days here and found it to be slightly overrated! It's on the quieter end of sentosa and won't work well if your a family with kids and want to experience all the activities in resorts world, water parks etc,. and other fun things on the island. The breakfast and pool was really good though.. So overall good experience... More 

Helpful?
Thank simrithar
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi simrithar, Thank you for sharing your feedback with us. I do apologize that you felt that the price you paid did not match up to your expectations. Allow me to share with you that we actually provide free shuttle bus service between our hotel to Resort World and there is also a Sentosa Bus that brings you there. I... More 

Singapore, Singapore
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 May 2016

Booked the W for a 2 nights staycation to celebrate our wedding anniversary and child's birthday. What a wonderful surprise from the hotel! They upgraded us to suite and set up the bedroom with balloons and stuffs. Very nice! Also a nice slice of cake for our little one. The view from our room was great...facing the marina and yatches... More 

Helpful?
Thank fatshaman
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi fatshaman, Thank you very much, what a glowing review! We are so glad that you chose W to share your special occasion with and happy anniversary to you! I am thrilled to know you enjoyed the WOW moment created by us, we always do our best to live up to the high expectations from our guests and I am... More 

London
Level Contributor
110 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 22 May 2016

I recently stayed with my wife on a staycation for our anniversary. The W were extremely welcoming and provided some chocolates as a gift, which was a lovely touch. Some of the staff were very good and helpful too. However, levels of service seemed to be sporadic depending on who was helping you. Whilst nicely dressed, some staff members seemed... More 

Helpful?
Thank TDT
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi TDT, Thank you so much for taking the time out of your busy day to write us a review. I truly appreciate your honest feedback. I am glad that your stay with us was overall a pleasant one thanks to the special WOW moment created in your room. Thank you for choosing W to be a part of your... More 

Level Contributor
3 reviews
Reviewed 20 May 2016 via mobile

We checked into this hotel for the first leg of our honeymoon. Its a beautiful hotel located in Sentosa and the ambience of the hotel is amazing. The room we stayed in was Wonderful and it had the best light settings perfect for a romantic experience. We missed our free morning breakfast on our two days stay but on the... More 

Helpful?
Thank Trusha T
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Trusha T, Thank you for your fantastic review and taking the time to share your wonderful experience with us! I am thrilled to hear that your honeymoon experience at W Singapore was an unforgettable one. We are a unique, luxury urban resort next to a renowned exclusive marina. It is fantastic to know the service, décor, atmosphere and location... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on a resort island with sparkling sea views, W Singapore - Sentosa Cove is Asia's new tropical playground and the perfect destination to sip, play and flirt. An oasis of modern luxury for discerning business travellers, vivacious staycationers and sophisticated globetrotters. ... more   less 

Additional Information about W Singapore Sentosa Cove

Address: 21 Ocean Way, Sentosa Island 098374, Singapore
Region: Singapore > Sentosa Island
Price Range: $382 - $713 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Singapore Sentosa Cove 5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Hotels.com, Travelocity, HotelTravel.com, Expedia, Priceline, Asiatravel.com Holdings and Odigeo so you can book your W Singapore Sentosa Cove reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Luxury Hotel in Sentosa Island
#4 Spa Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from W Singapore Sentosa Cove staff and other travellers.
17 questions
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4 months ago
6 months ago
Sydney, Australia
over a year ago

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Questions? Get answers from W Singapore Sentosa Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away rooms with plunge pools are great”
 of 5 bubbles 816edwint, 29 Nov 2016 | Read review
“Try to request for view facing the marina”
 of 5 bubbles lawlohsg, 14 Nov 2016 | Read review
“If you prefer a nicer view, get the room with the view towards to sea and pool.”
 of 5 bubbles willie1303, 10 Nov 2016 | Read review
“Get a room facing the Marina!”
 of 5 bubbles Danify, 9 Nov 2016 | Read review
“Stay here and travel into Singapore !”
 of 5 bubbles SydneyCatherine, 2 Nov 2016 | Read review
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