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Amara Sanctuary Resort Sentosa

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1 Larkhill Road, Sentosa Island 099394 Singapore
7 people are viewing this hotel
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US$189
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Free cancellation until 06/06/21
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Traveller (702)
Room & Suite (371)
Dining (73)

About

#15 of 17 hotels in Sentosa Island
Location
Cleanliness
Service
Value
Amara Sanctuary Resort Sentosa is a 140-room boutique resort in Singapore nested within 3.8 hectares of secluded tropical gardens on the hillside of Sentosa’s popular Palawan Beach.A ten minute drive from the Central Business District on mainland Singapore, it is easily accessible for both business and leisure travellers.Winner of Singapore Tatler The Best of Singapore Awards 2010 to 2013 - Best Resort.Winner of Singapore Service Class Award 2012.Winner of AsiaOne People's Choice Awards 2009 - Best Resort.Winner of URA Architectural Heritage Awards 2007 - Category A.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Infinity pool
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Shuttle bus service
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family Resort
Languages Spoken
Chinese
643Reviews22Q+A66Room tips
Traveller rating
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Popular mentions
Mirek wrote a review Dec 2020
1 contribution1 helpful vote
I went on a staycation with my family to the Amara sanctuary, the room was quite big and spacious, but later we started having problems like wifi, tv not working, and when someone flushes the toilet the water turns burning hot! But we just let it go and went to the restaurant for dinner. Later when we were in bed I heard some strange noises like water dripping or sounds like the faucet was on but me and my family were all on bed, then I saw a tiny spotlight like light flash at our bag 3 times every 1-2 mins. When we woke up to have breakfast we all agreed that none of us had a goodnights sleep and also agreed that the hotel may be haunted, and the room is not very well maintained and is overpriced.
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Date of stay: December 2020
1 Helpful vote
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Response from ASRS GM Office, Other at Amara Sanctuary Resort Sentosa
Responded 2 weeks ago
Dear 142mirekd, Thank you for your review and your comment is appreciated. We have rooms for improvement and we will certainly work toward being the better. Regards, Hotel Manager
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Hokie1200 wrote a review Dec 2020
Singapore, Singapore37 contributions18 helpful votes
I travel 75% of the time for work and stay at several hotels throughout the world and thought to take the family on a nice staycation given everyone has been cooped up for 7-months. Booked the Amara as the photo online looked fabulous. Prior to arrival I sent in some mails to the hotel clarifying a few things on my reservation; no response; called the hotel (several times over several days); no one pick up. Ok never mind. Show up at the hotel check in was fairly easy although no one to to help with the bags-never mind. Got to the room; room setup was ok, nothing special, but kids were happy. Dream Pool (kids pool area) was nice. Sky Pool ok. The other two pools were not open. Breakfast-what a disaster! Staff was all over the place; no coordination; had to ask for every thing;
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Date of stay: December 2020
2 Helpful votes
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Response from ASRS GM Office, Other at Amara Sanctuary Resort Sentosa
Responded 3 weeks ago
Dear Hokie1200, Thank you for your time writing this review. Please kindly be informed that we do have three pools which are Sky Pool, Dream Pool and Larkhill Terrace Pool. All pools operates as usual except Larkhill Terrace Pool that is exclusively being used by guests who stay at specific room categories at Larkhill Terrace Building. Breakfast is served by not only F&B staff but also trained staff working within the hotel. Once your orders were highlighted, we quickly served as per your request. Regards, Poom Hotel Manager
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Sarah B wrote a review Dec 2020
5 contributions1 helpful vote
We planned our long awaited staycation at Amara and I would say everything was substandard. 1. We booked two rooms with two extra bed and breakfast - they only put in on one room. Luckily I called in three days before to check if everything was ok after the Hilton-hiatus and corrected the booking. Otherwise - they would charge me extra for breakfast on the spot. 2. Hotel rooms quality - so so for the price we paid - blankets not the thick ones. 3. Breakfast is NOT unlimited - only 1 serving - a bit of cheating I feel as usually it would have been a buffet 4. Poor staff service - when you call - nobody picks up ! So frustrating if you are trying to reach them from outside the hotel. 5. Breakfast table is DIRTY despite being Covid period - there are stains from the previous
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Date of stay: December 2020
1 Helpful vote
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Response from ASRS GM Office, Other at Amara Sanctuary Resort Sentosa
Responded 3 weeks ago
Dear Sarahbuckalew, Thank you for your writing review and your comment is highly appreciated. We certainly have rooms for improvement, however, our cleanliness is our most important factor that we are serious about it. We do apologize for the service lapse. Regards, Hotel Manager
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Lovey83 wrote a review Dec 2020
10 contributions
+1
Our stay with Amara Sanctuary has been amazing. My family and I loved our stay. The vila stay was very comfortable, nice and private. We specially loved the Historical Trails. Our guides Tommy Liew, Iswady and Suresh were just amazing. They went the extra mile to make our stay such memorable and wonderful time. The nature around away from the buzzling sound of town and we can't imagine we were still in Singapore. The staff were very concerned and went the extra mile. I am gonna share some photos of our stay there. Will definitely come back again and would suggest this to anyone who is going there with their kids and family.
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Date of stay: December 2020
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Response from ASRS GM Office, Other at Amara Sanctuary Resort Sentosa
Responded 4 weeks ago
Dear Lovey83, Thank you very much for your time writing your comments with regards to your stay. I am very pleased to hear that my team members have done great job and were part of your memorable stay. I look forward to welcoming you back to staying with us in the near future Regards, Poom Hotel Manager
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Aloysius wrote a review Dec 2020
Singapore, Singapore1 contribution
We chose Amara Sanctuary Sentosa as our wedding venue as it ticked all our boxes, the wedding ballroom is huge, with a long aisle, no pillars in within the ballroom, high ceiling, semi colonial style. You get the full view of the stage no matter where u are seated at. The ballroom is away from the hotel rooms, which gives us our own privacy, it is easy for elderlies to drop off as the ballroom is less than 50m away from the drop off point, they have their indoor wedding decorator who did a fantastic job during our wedding day. Everyone was in awe with the deco and the services that the Amara Sanctuary Team has provided. We have booked our wedding around 1+ years in advance, and COVID happened. But, Amara Sanctuary was not pushy and unreasonable in the terms when we were
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Date of stay: December 2020
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Response from ASRS GM Office, Other at Amara Sanctuary Resort Sentosa
Responded 15 Dec 2020
Dear Aloy1124, Thank you very much for your time writing your review which is highly appreciated. On behalf of Operation Team at Amara Sanctuary Resort Sentosa, We're very happy to be your selected venue and forever be part of your special memory. We could not make it to this point if we do not have great teamwork and yes we do and yes I am proud of every one of my team members. We hope to welcoming you back to stay with us in the near future. It's our utmost pleasure to have your event being held with us. Regards, Poom Hotel Manager
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PRICE RANGE
US$161 - US$304 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
amara sanctuary resort sentosa hotel sentosa island, amara sanctuary sentosa island, amara sanctuary hotel sentosa island
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
140
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