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Capella The Club Residences Singapore

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1 The Knolls, Sentosa Island 098297 Singapore
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (118)
360
Panoramas (46)
Room & Suite (354)

About

#2 of 2 Speciality lodging in Sentosa Island
Location
Cleanliness
Service
Value
The Club Residences by Capella Singapore offers guests luxurious long-stay accommodation situated within the peace and tranquility of Capella Hotel with 72 exquisitely designed sea and garden view suites (ranging from a one-bedroom to four-bedroom units), as well as nine stand-alone manors with private pools.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Wifi
Bar / lounge
Restaurant
Shuttle bus service
Business Centre with Internet Access
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
57Reviews1Q+A6Room tips
Traveller rating
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Popular mentions
Winarto wrote a review Jan 2021
Sentosa Island, Singapore135 contributions72 helpful votes
My family stayed in this place for staycation in January 2021. The check-in experience was smooth and everything was ready when we arrived there. The staff in-charge of our room, named Jeff, was very attentive. He explained everything including the pet policy and the express check-out option. We chose 1 bedroom unit which is very spacious (109 sqm) that include kitchen combined with dining room, living room with big television, study room and spacious bedroom. This place also allows guests to bring 1 pet not more than 15kg, which is nice and we brought our rabbit to stay there. There are 3 outdoor pool available so it's not too crowded. There is also beach nearby which we can just walk to the backdoor to access. It is just around 1km from Beach station where lots of outdoor experience are happening. There are only 2 things that i'd say can be improved: 1. The carpark location to the residence unit is pretty far. But I guess those with 2 bedroom unit will have the carpark at the front of the unit. 2. The hot water needs to be turned on 1 hour before bath. This is a little bit annoying if you didn't know that up front. Other than that, I'd say the overall experience is nice.
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Date of stay: January 2021
Location
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1 Helpful vote
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Response from Fernando Gibaja, General Manager at Capella The Club Residences Singapore
Responded 24 Jan 2021
Dear Winarto Thank you for your recommendation and suggestions. Whilst I am pleased to know that you had enjoyed your stay with us, I am however disappointed to know that we did not manage to meet your expectations. I have since discussed your concerns with my team and will be working to improve ourselves. Thank you so much for your shoutout of Jeff and I am sure that he will be happy to know that his service has been appreciated. We look forward to welcoming you back at Capella Singapore again soon. Warm Regards, Fernando Gibaja General Manager Capella Singapore
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YST1986 wrote a review Dec 2020
Singapore, Singapore4 contributions9 helpful votes
As a 47+ countries traveler myself, this place is magnificent. Let's talk about the great points about it, and some constructive feedback after. Great points - 1. The room is amazing, elegant, well designed and we feel very relaxed in it. Bath tub and shower room are great. 2. The workshops and activities we participated were all well conducted, we enjoyed them very much. We are impressed with the hospitality provided by Sheryl (the one who conducted the boba milk tea session and bracelet session) 3. The person who served us when we arrived, the person (C) who served us at the Knolls and the assistant manager (V) who made sure there are options (although limited) for us as we are Buddhism vegetarian (this is due to the constructive feedback later). 4. People at the Spa was polite, friendly, very attentive. 5. The staffs at the pool side are very good and responsive. 6. Afternoon tea and the living room service was top notch, the whole place amazes me. 7. They treated me very well as it was my birthday staycation, the little touch here and there did make me feel very welcomed and nice. Constructive Feedback 1. The culturist was not very responsive when I emailed them two months ago, then followed up with them one month ago. Once I follow up again, they told me all the activities are fully booked, until I myself need to find solution for him to help me to get to participate the activities. This is not ok. 2. The options of what kind of activities we can do during our stay are not properly informed. I, as a customer needs to do my homework to do research and ask the culturist via email (it was painful by paying this kind of price and get this kind of service) and yet the person was not responsive. Sheryl is the saving point for this, when I feedback this to her while I was at the hotel, she personally checked and came back to me with the options and advises me which activity to go for. This is Creative Solution. Big applause to her as a fresh grad who can perform so well! 3. I have emailed Capella 1-2 months ago to inform them about our Buddhism vegetarian diet, as well as making a booking at the Knolls. Turned out to be, the chefs ask C to inform us that they can only provide us wok fried beehoon, wok fried rice for my birthday dinner? Seriously? Then i told them we wanted something different and even provide some ideas to them. They provided the food after all, which is lovely, but we need to say, we were starved as the food only came up after one hour plus (we arrived at 6.30pm, appetizer came at 7.35pm). I am just wondering whether the chef is not well informed on this diet? Will it be different kind of treatment if it is a Halal or Kosher diet? I am not sure, maybe Capella can let me know on this. Again, I would recommend Capella to all my friends, and I hope they can improve on the points I raise and it will be even better!
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Date of stay: December 2020
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Response from Fernando Gibaja, General Manager at Capella The Club Residences Singapore
Responded 10 Jan 2021
Dear YST1986 Thank you for your feedback and recommendation. First foremost, I would like to apologise for the oversight and your feedback has been shared with the respective team heads and we hope to revisit our operational process to improve ourselves. Whilst I remain apologetic for your experience, I am glad to know that you've had a good stay with us. And thank you for mentioning Sheryl and I be sure to pass your compliments to her, which I am sure that she will be very happy to know that her service has been recognised and appreciated. I look forward to having you back at Capella Singapore again soon and I assure you that this singular experience does not reflect the service standards of the hotel and team. Warmest regards, Fernando Gibaja General Manager Capella Singapore
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Eittus wrote a review Nov 2020
Singapore, Singapore250 contributions69 helpful votes
Check in was done promptly. Love the nice small touches such as a lovely plush peacock given to my son. Would be nicer if they were to inform us of the facilities that they have at the reception. They did email a resort brochure a couple of days before. However, it would be good that they check with us whether we are joining for any activities during our stay there. Nothing was mentioned at the reception about what activities they have. There is a musky smell when we stepped into the room. I think it is a little worn and need some renovation. The musky smell went away the next day though. However, the service at the resort made up for it. House keeping is good. They even folded some of my clothes and place my things neatly. It was my husband's birthday and they gave a cake to celebrate his birthday. In addition, they gave my son some cookies and M&M on a plate with his name on it. Wonderful personal touch. Love that. Buggy service is always prompt. The lobby is a little far from the apartment. When we try to walk to the lobby, Staff who are driving by in a buggy will always approach us to check if we require a buggy to get to any location. The staff are mostly helpful and will approach promptly when we appear to require some help. Pool service is great. They will come by to lay the towels out for you and provide fresh drinking water. Sometimes, they will offer a cup of orange juice or a ice Popsicle. There are several floats in the pool for us to use. We ordered some in room dinning. They will bring the food in and lay it out at the dinning table properly. They even provide chocolate as after dinner sweets. Love the service. It is mostly more hits than misses. Hence, overall still a wonderful stay.
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Date of stay: November 2020
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Response from Fernando Gibaja, General Manager at Capella The Club Residences Singapore
Responded 10 Jan 2021
Dear Eittus Thank you for your recommendation. First foremost, I like to apologise for my colleagues at the front office. Your feedback has been shared with them so that we can improve ourselves. I am most glad to read that you and your family had an enjoyable and pleasant stay with us, loving all the small touches that we have put up. The resort is currently undergoing upgrading in phases and I hope that by your next visit, you will get to enjoy our updated facilities. Once again, thank you for your feedback and we look forward to welcoming you back at Capella Singapore! Warmest regards, Fernando Gibaja General Manager Capella Singapore
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DJ_SGSling11 wrote a review Aug 2020
Orchard Road, Singapore1 contribution
We stayed in Capella before ago and just went back just to have a bit of an R&R to take away the stress of the current situation we are facing. A little stay-cation with the family changes your mood and it was definitely a nice experience again here in Capella. The cool breeze at night with the beautiful pool wrapped around by trees and free drinks on the house took all the stress away. Thank you, Jevy for taking care of our family during our family staycation and it was a PERFECT R&R amidst the current situation. Thank you, Capella! Stay Safe!
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Date of stay: August 2020
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Room Tip: Look for Jevy he is a very accommodating guy. He'd help you out with your requests and he ...
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Response from Fernando Gibaja, General Manager at Capella The Club Residences Singapore
Responded 2 Sep 2020
Dear DJ_SGSling11 It brings us great delight to hear your high praises on Capella Singapore! I am glad you were well taken care of by our dedicated service professionals, who never hesitate to go the extra mile to make sure your stay with us is perfect. Thank you once again for this lovely feedback and we look forward to rewarding you with your dream staycation once again at Capella Singapore. Warm regards, Fernando Gibaja General Manager Capella Singapore
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Beverley D wrote a review Mar 2020
5 contributions15 helpful votes
We have just come back from our fourth long stay in the Residences. It is such a lovely place to stay. The apartments are comfortable. Housekeeping is excellent- every day except Sunday. Breakfast is available in The Club Room or you can just grab a coffee to go. Quiet pool surrounded by trees. Gym. Itziar and her team could not have done more to make our stay such a success. Thank you!
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Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from CapellaSingapore, General Manager at Capella The Club Residences Singapore
Responded 31 Mar 2020
Dear 921beverleyd, I am so happy to know that you had a lovely stay with us and you enjoyed our facilities and amenities. Thank you for recognising the efforts of my team too, special mention to Itziar and her team. Stay safe and well and we look forward to welcoming you back soon for more Capella moments. Warm regards, Fernando Gibaja General Manager
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PRICE RANGE
US$528 - US$1,002 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
81
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Frequently Asked Questions about Capella The Club Residences Singapore
Which popular attractions are close to Capella The Club Residences Singapore?
Nearby attractions include Universal Studios Singapore (0.5 km), Floating Bridge at Siloso Beach (0.2 km), and KidZania Singapore (0.3 km).
What are some of the property amenities at Capella The Club Residences Singapore?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Capella The Club Residences Singapore?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Capella The Club Residences Singapore?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Capella The Club Residences Singapore?
Yes, free parking is available to guests.
What are some restaurants close to Capella The Club Residences Singapore?
Conveniently located restaurants include Cassia Restaurant, The Knolls, and The Garden.
Are there opportunities to exercise at Capella The Club Residences Singapore?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Capella The Club Residences Singapore located near the city centre?
Yes, it is 0.7 km away from the centre of Sentosa Island.
Are any cleaning services offered at Capella The Club Residences Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Capella The Club Residences Singapore?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Capella The Club Residences Singapore?
Many travellers enjoy visiting Battlebox (5.7 km), Fort Siloso (0.6 km), and Chijmes (5.9 km).