Resorts World Sentosa - Equarius Ocean Suites

8 Sentosa Gateway Resorts World Sentosa, Sentosa Island 098269 Singapore
Amazing place.... one for everyone's bucket list
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Room & Suite (34)
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About

4.0
#1 of 1 small hotel in Sentosa Island
4.4 of 5 bubbles
Location
3.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
2.9 of 5 bubbles
Value
See why so many travelers make Resorts World Sentosa - Equarius Ocean Suites their small hotel of choice when visiting Sentosa Island. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travelers like you. Given the close proximity of popular landmarks like Imbiah Lookout (0.2 mi), guests of Resorts World Sentosa - Equarius Ocean Suites can easily experience some of Sentosa Island's most well known attractions. Resorts World Sentosa - Equarius Ocean Suites is designed like a deluxe two-storey townhouse, that give you the best of both land and sea views in five-star comfort and a personalised butler service. For guests with a vehicle, free parking is available. Sentosa Island has plenty of Mediterranean restaurants. So when you’re here, be sure to check out popular spots like FOC Sentosa and Big Fat Mama Mediterranean Flavours, which are serving up some great dishes. There is no shortage of things to do in the area: explore popular natural history museums such as Sentosa Nature Discovery. At Resorts World Sentosa - Equarius Ocean Suites, your comfort and satisfaction come first, and they look forward to welcoming you to Sentosa Island.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Free shuttle or taxi services
Spa
Valet parking
Internet
Pool / beach towels
Outdoor pool
Breakfast available
Airport transportation
Shuttle bus service
Taxi service
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Housekeeping
Safe
Seating area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Sofa
Telephone
VIP room facilities
Iron
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Luxury
Languages Spoken
English, Chinese

Location

8 Sentosa Gateway Resorts World Sentosa, Sentosa Island 098269 Singapore
74Reviews2Q+A10Room tips
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Detailed Reviews
ErvinKoh wrote a review Apr 2021
Singapore, Singapore422 contributions188 helpful votes
+1
5.0 of 5 bubbles
We checked in for a 3D2N stay with the hotel. Checking in wasn't perfect and due to some hiccups, we were "accidentally" upgraded to the Mika Ocean Suite (Room 908), which was definitely very romantic but not so useful to us, where we have 2 little ones tagging along.
Thank God Jasper, Jayne and Andrew came to our rescue. I would say that as a Duty Manager, Jasper is both competent and experience and did a wonderful job in terms of damage control. Andrew who is not just experienced, but also creative, came out with the idea of hanging some fairy lights on the railings along the stairs! This made it slightly different brighter for the boys. Jayne has also helped in the placement to make sure that the outcome is also pleasing to the eyes and match the decoration. To sum it up, this room is both romantic and instagrammable.
On the second day, we were transitted smoothly to a corner room 912. It is much brighter and we are happier too. We continued to take great and beautiful pictures of the fishes. We love it so much that we wanted to make it a point to be back in the same room every year. It is so calm and serene here that we could laze on the bed the whole day, watching the fishes swim past, doing somersault, or/and cleaning the glasses infront of us. How we wish we brought a tripod and a dSLR with a remote, to capture every moments.
During our stay, we have the opportunity to experience the services of various butlers. We were impressed by the passion exhibited by William, who was doing his night shift, but never fail to put a smile and energy as he delivered his service. We could still remember his bright smile in the middle of the night when he came back with the dessert after heated up.
Andrew, who is always there for us, giving tips and recommendations to dining places, and activities to do during our stay. He even waited and welcomed us at the Circuit Tiki on Saturday morning. We trusted his recommendation and had a lot of fun on the track. I was telling him that he is not just our butler but a professional tour guide too!
Nothing is perfect. Honestly, I would have given them a 3-star review if the team mention above did not come into the picture.
People, technology and process are running the heart of all businesses, but the key element to all ad hoc situations can only be handled by experienced people/team.
I have also shared my feedback to Patrick, and I hope the team can continue to improve and excel in terms of services.
Thank you for this memorable Staycation.
Till then, we will meet again.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riviolas wrote a review Feb 2022
Singapore, Singapore456 contributions25 helpful votes
5.0 of 5 bubbles
🌊RWS Sentosa Ocean Suite
Despite the shortage of manpower, I find the hospitality and services acceptable, unlike some reviews I have seen. Staffs were really friendly and helpful. Every staff on 24th Feb 2022 was able to answer our questions with confidence. Just small hiccup when a staff mistaken Oasia hotel for Osia Steak and Seafood Grill. After every Buggy ride, even without us asking, the bulters would ensure that we know our way to Sentosa express.

The spaciousness and facilities in the Suite is just amazing.

On the first floor, we were introduced the amenities, functions of the room and the Aquarium view with Indoor heated Jaccuzi, hidden under wooden decks. The wardrobes were also well hidden behind the walls. A pack complimentary bath salt was also included behind the walls near to the jaccuzi. I wished they had complimentary bath bomb though!!!
The lights auto dim when the blinds are lifted, giving it a very cinematic experience to the Aquarium view.

On the second floor, the outdoor jaccuzi was at the outdoor deck while the indoor had TV, fridge, plenty of sofa seat. It is quite disappointing that the outdoor jaccuzi isn't heated up. So don't expect a onsen experience out there. Fridge had some soft drinks. We don't see any alcohol but I guess you can always request if you need some by the jaccuzi.

Bathrooms are available on both the first and second floor but the first floor has a bidet and a full length mirror. Both are well stocked with amenities, towels and spares.

2 packs of healthy packs are also complimentary to combat the covid situation. (Masks, hand sanitizer etc)

I'm not sure was it because of my birthday, we have had some balloons by the bed and Janice Wong chocolate. I really like those chocolates! I appreciate this kind gesture despite the lack of manpower. The staffs are really giving in their best to make our stay enjoyable.
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: Bring bath bomb. Hair conditional is good. Hv breakfast BESIDE the Aquarium view INSIDE the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
angelic8 wrote a review Jan 2020
S'pore141 contributions80 helpful votes
4.0 of 5 bubbles
Booked the ocean suite to celebrate my hubby's birthday. I requested in my booking for room 0907/0908 (tip given in TA for the good view), a simple deco and a pre check in (again TA guests mentioned the long check in time). They acknowledged all of my requests via phonecall 3 weeks prior to my stay.

They did a very basic deco & gave us a small chocolate cake with candle, cutlery, matches to celebrate my hubby's birthday. very sweet gesture!

On the day, I went to Equarius Hotel reception for the check in at 2.30pm. I was given the room well before 3pm which was the actual check in time. Our butler Durai brought us to our room via buggy and showed us the amenities, facilities, operation of a jacuzzi and so on in the room.

Room: Clean, spacious, plenty of storage space. Amazing aquarium view...u can view the feeding too. Only the indoor jacuzzi was dirty..spotted strands of hairs.

Amenities: Sufficient toiletries, safe deposit box, hangers, slippers, bathrobes, extra pillows, tea/coffee machine, iron/board and hair dryer were provided

Buggy is available 24 hours..just call them 5-10 mins earlier. I requested for the butler's number/namecard to call when I am outside to return back to our room.

Lights of the aquarium were switched off at 11.30pm during our stay but the marine animals were still very much visible.

I totally enjoyed our stay, service was good despite the bad reviews I read before our stay. Thankfully, everything was good during my stay.
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Date of stay: January 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dave wrote a review Feb 2021
Singapore, Singapore9 contributions1 helpful vote
1.0 of 5 bubbles
My family and I booked 3 ocean suites (over $2,000 for each room) to celebrate my parents 50th wedding anniversary (which they know because they called to ask if we were celebrating special occasion). Checking in took a long time. Had to beg for them to give us extra time at the pool (only 45 minutes) which no one was in anyway. We asked if we could use one of the jacuzzis (there were about 8 around the pool and they were all not used), which they said no to. Nothing for my parents for their wedding anniversary, not even a fruit platter or cake (They did give a couple of kids Madagascar caps and keyrings 🤦‍♂️🤦‍♂️🤦‍♂️). Water in Jacuzzi in the room was cold and unusable. We went out in the afternoon, room was not cleaned/bed not made. We had a couple of extra kids and they were made to pay $15 each for breakfast. It’s quite embarrassing for ‘first class’ hotel, especially when its not even that busy. Never again and will not recommend it to anyone. You better off getting an annual pass to the SEA aquarium and save yourself some money.
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
245amber wrote a review Oct 2021
Singapore28 contributions16 helpful votes
5.0 of 5 bubbles
The check in is at a hall beside Equarius Hotel, if you are driving, you can park near Equarius Hotel to unload your luggage first, thereafter after checking in, shift your car to Ocean Suite carpark which is a min drive away.

We were asked to wait at a sofa area for around 30 mins to process the check in and the butler to fetch us with a buggy. The butler first gives us an intro tour around the vicinity to show us the beach villas and main swimming pool. After that, a room tour, omg we are so in love with the room.

They are so nice to prepare a swan-design towel with rose petals and a huge yummy cake for our anniversary celebration 😍.

The aquarium is the best part of the room. We can soak in the bathtub while we enjoy the magnificent view. For our room 911, the air bubbles are located right in front, even though the view is not as clear, the Manta Rays love to play with the bubbles - butler says so! We managed to get a few nice shots of the Manta Rays having fun!

It's recommended to wear something as it's the viewing gallery on the opposite side of the aquarium & in the morning divers will be swimming around.

On the 2nd level, we can relax in the big living room, watch some TV shows and there's an outdoor jacuzzi for us to relax in. There're complimentary TWG Tea, Coffee and can drinks in their mini fridge too.

To travel within RWS, we can call the butlers and they will bring us to our destination in their buggy. They will give us a number to call so that they can fetch us back to the suite too.

We didn't include breakfast in our stay, so we asked the butler to drive us to The Forum to get McDonald's breakfast. Even though there are delivery options available, we did dinner at The Forum too.

Thank you for the amazing experience.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AdventuristCT wrote a review Feb 2021
Singapore, Singapore2 contributions
5.0 of 5 bubbles
The ocean suite is an experience unlike any other hotel stay but what made the 5 day stay exceptional was the service by the Beach Villa Butlers team. A pre-arrival call was made by the team to ensure all is in order. Kim was prompt in following up with regards to some of my requests for the stay and ensured a good follow through amongst the team throughout the stay. Check in by Kesavan was smooth in a private area. There was a slight delay in the check in as the room was vacated late but the team ensured I was well taken care of during the wait. Andrew noticed the air conditioning was a little chilly at the waiting area and promptly adjusted it. Thank you for the attentiveness during check in and for the duration of the stay. I was celebrating my birthday and the room was nicely done up with a beautiful personalised card. Breakfast was a little inconvenient at Michael Hotel but Willy made the short buggy ride in the morning enjoyable with his sincere service & ready smile. There's no in room dinning at the moment but patrons may order food delivery. The butler service team has been prompt in all my requests despite having a very lean team on duty. Kelvin & Wichai, thank you for attending to my requests and food deliveries so promptly. Well done to the Beach Villa Butler Service team who take pride in their work making the stay a memorable one for the hotel guests!
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Date of stay: February 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keith Ho wrote a review Dec 2022
Singapore, Singapore94 contributions51 helpful votes
3.0 of 5 bubbles
The Good

1) Fantastic view of the aquarium, you can just stare at it for hours
2) Convenient location, you can park your car next to your suite
3) Minimal security, your friends can visit your suite like it is your home (just need to pay for car park)
4) Sleeps 4 comfortably (2 on bed, 2 on sofa bed upstairs)
5) Walkable to Casino through the car park (sometimes buggy service takes a while). 5 mins walk to Macdonalds, 2 mins walk to Hard Rock Hotel if you want to use the swimming pool

The Bad
1) Suite is run down. The main glass door to the Ocean Suites wing does not close properly so ANYONE can walk in
2) The bathtub in front of the aquarium glass is only good for romantic couples and not for family (hassle to open and close it)
3) The only view is the aquarium. NO other views (other than the sky)

The Ugly
1) It's way too expensive, even with the aquarium view
2) For $1,500/night you can have a much nicer & bigger suite anywhere in Singapore
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Date of stay: December 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yujin Lee wrote a review Feb 2020
Portland, Oregon128 contributions50 helpful votes
1.0 of 5 bubbles
Hotel is clean and luxurious but the Ocean Suites is dated and completely overpriced ($1500USD a night). Yes, it has a view of the aquarium and it is in fact pretty novel and brilliant as a concept. But the rooms are across a parking structure far away from the lobby and entrance to that area in the building leaves much to be desired. We wanted to check the room out before committing to that exorbitant price and walked out without a doubt that it was not worth the price. Get a nicer room and just visit the aquarium!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hwee Yen wrote a review Nov 2020
48 contributions28 helpful votes
+1
5.0 of 5 bubbles
Hi I am writing to extend my compliments to the staffs at RWS and I want to shout out to our Butler Mr Willy for leaving us with unforgettable memories for this special occasion.

Upon check in Mr Willy approach me to help me with my many luggage. As I'm planning a proposal I brought many decorations , I got a giant bouquet of sunflowers, macaroons were delivered earlier then my arrival. RWS handles my collections and deliver the items to my requested room swiftly.

As compare to other hotel in my experience I got rejection from the reception to accept the delivery as I have not check in and the poor delivery guy have to wait until all is sort out then he can carry on with his deliveries.

Once Mr Willy buggy me to my room, I was brought to a room tour by him. He showed me around and is very informative. He told me that if I need a buggy ride I could call this number. I felt very luxurious and well taken care off.
He even took care of our breakfast queries, picking up my guest from lobby to our room.

Thank you for being part of my important day. You really can't complain trust me . As its a stay for a couple I feel everything really meets and even exceed our expectations.

If I must find fault it will be the closure of forest restaurant and the spa, unable to provide in room dinning service. Otherwise We feel very pampered. In a romantic place like sentosa In a romantic under water room She said yes.

Thank you RWS for being with me through my important occasion. After this I need to check out and check in to equarius hotel. I found out that they actually notice my reservation and have set a room with perfect view up for me. So there's no hassle to check in for me , I just collect my new room key and set off excitedly to equarius.

Im leaving a review in equarius separately. Thank you RWS. Constantly following up with me checking out if there's anything you can help. Keeping me updated and setting aside that specially assigned room for me.
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Date of stay: November 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: only 10 rooms send an email to RWS they be glad to meet your request
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Passenger65005737607 wrote a review Mar 2024
4 contributions
5.0 of 5 bubbles
Ocean villa suite 910 is a beautiful experience. Yes eyewateringly expensive but an experience to remember. First time ever we will have had a bedroom underwater view of the open ocean tank at SEA aquarium. Given it is in the middle of the Sentosa Resorts World estate it is amazingly quiet and private. We are being wonderfully looked after by Eugene and Vanessa. The whole team at the Equarius Hotel are first rate and the on site Feng Shui Inn is amazingly tasty Chinese food (Hong Kong style).
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Date of stay: March 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The villa is upside down, bedroom downstairs in the fish tank and the lounge, sofa bed, bathroom...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chris how, General Manager at Resorts World Sentosa - Equarius Ocean Suites
Responded 4 weeks ago
Dear Value Guest, Thank you for staying with Equarius Villas at Resorts World Sentosa and for taking the time to provide us with your valuable feedback. Resorts World Sentosa and all of us at Equarius Villas take pride in providing our guests with the highest standards in hospitality. We are most delighted to note that your overall experience met up to expectation, your positive review given to Eugene and Vanessa is greatly appreciated. We wish to assure you that we would strive to continue to enhance the level of service and guest experience in Equarius Villas. We look forward to your continued support and hope to welcome you back again soon. Best Regards, Chris How Asst Operations Manager-Hotels Hotels-Equarius Villas
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hardy t asked a question Dec 2020
Medan, Indonesia1 contribution2 helpful votes
How much for a night? Where to book? Iam from Indonesia.Thx
Answer from Alvin Kho
Singapore, Singapore6 contributions1 helpful vote
You can message me to aid you in the booking.
paulacastilho asked a question Jun 2019
Aracatuba, SP2 contributions
Qual o valor por noite na ocean suite?
Passenger65005737607 wrote a tip Mar 2024
4 contributions
5.0 of 5 bubbles
"The villa is upside down, bedroom downstairs in the fish tank and the lounge, sofa bed, bathroom and private terrace + jacuzzi up top "
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Dave H wrote a tip Apr 2023
Adelaide, Australia4 contributions
5.0 of 5 bubbles
"Just do it"
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Riviolas wrote a tip Feb 2022
Singapore, Singapore456 contributions25 helpful votes
5.0 of 5 bubbles
"Bring bath bomb. Hair conditional is good. Hv breakfast BESIDE the Aquarium view INSIDE the Jaccuzi. Bedrock Origin at Oasia is outside of RWS but good dinner option."
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kimnP4617LR wrote a tip Feb 2022
Singapore, Singapore23 contributions8 helpful votes
4.0 of 5 bubbles
"Hotel called me prior to my check- in to ask what time I would be there. I took the opp to tell them of my daughter’s recent surgery."
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Syu wrote a tip Sept 2021
Singapore, Singapore207 contributions133 helpful votes
5.0 of 5 bubbles
"The sea life get so active at night when the aquarium gets dimmed! We didn’t put the blinds down before sleeping :)"
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There are more places to choose from in the Sentosa Island area.
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
11
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RESORTS WORLD SENTOSA - EQUARIUS OCEAN SUITES: UPDATED 2024 Hotel Reviews and 165 Photos (Sentosa Island) - Tripadvisor

Frequently Asked Questions about Resorts World Sentosa - Equarius Ocean Suites
Which popular attractions are close to Resorts World Sentosa - Equarius Ocean Suites?
Nearby attractions include Sentosa Boardwalk (0.4 km), S.E.A. Aquarium (0.4 km), and Resorts World Sentosa (0.5 km).
What are some of the property amenities at Resorts World Sentosa - Equarius Ocean Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Resorts World Sentosa - Equarius Ocean Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Resorts World Sentosa - Equarius Ocean Suites?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Resorts World Sentosa - Equarius Ocean Suites?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Resorts World Sentosa - Equarius Ocean Suites?
Conveniently located restaurants include Ocean Restaurant, Osia Steak & Seafood Grill, Singapore, and Syun.
Are there opportunities to exercise at Resorts World Sentosa - Equarius Ocean Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Resorts World Sentosa - Equarius Ocean Suites have airport transportation?
Yes, Resorts World Sentosa - Equarius Ocean Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Resorts World Sentosa - Equarius Ocean Suites located near the city centre?
Yes, it is 0.8 km away from the centre of Sentosa Island.
Are any cleaning services offered at Resorts World Sentosa - Equarius Ocean Suites?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Resorts World Sentosa - Equarius Ocean Suites?
The staff speaks multiple languages, including English and Chinese.
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