Good service from Ivan, very diligent in cleaning and friendly to my dogs! Nice place overall and close to home environment, been here for more than a month and so far enjoying it. Very close to many restaurants and amenities.
This place deserves 10 stars if it was possible. We were a family of 5 (7, 15, 17) and it was still covid lockdown but it had eased somewhat. We had a 3 bedroom apartment, it was a little small but still, it had all the facilities and amenities of home away from home. What set this place apart are the staff at this place. My favorites are the 4 rotating front staff, all men and all really fantastic. 3 of my kids had birthday during our almost 3 months stay, and they brought up birthday cakes! Do you know how depressing it is being in a new country with no friends to celebrate with.. I was very thankful that the staff went out of the way to do a small celebrations for our kids. It was also the moon festival celebrations when we stayed there and the staff handed out lanterns to the kids. Gestures like these made our stay just that much more special. Breakfast was really wonderful, we wanted to have breakfast in our apartment, and they would send a weekly basket with all the goodies we need to get through the mornings. God sent. There's a conference room that you can book to have calls etc. For me that was a blessing, my eldest was trying to study but it was too noisy in our apartment, and we booked a room for her, it was quiet and it had snacks and drinks. Perfect!!! I would highly recommend this place. The only negative thing I have to say is the pool area could do with a bit of revamping. But this place and the staff deserves 10 stars. Not to forget, we had a wonderful guy that came and cleaned our apartment - he was very nice and efficient (his name started with P ) and deserves a mention.…
We spent a week here with15 in the family, ranging from7 yo to 77 yo. Affordable perfect family apartments. Staff were super friendly and helpful. Rooms were very clean and serviced every second day. Pool was fabulous and perfect for families. Shops and restaurants all within walking distance, as was the MRT ( subway system)
We stayed here for a week as a 4-families group of 15 and had a very happy, comfortable time. Between us we had bedrooms for 2,3, 5 and 5 —- great all close together but having our own facilities and independence and the kids were in the pool at least once every day. All Staff were particularly friendly and helpful. All rooms had great river views.
Just came back to the US from Singapore after spending 3 weeks in Dec and we already miss the place! The staff at VRRQ are very well trained and attentive. Every single staff we met always greeted us with smiles and top notch customer service. Our housekeeper (sock eng?) even got a Christmas present for our kids! Some special highlights: -Very family friendly! -Fantastic view of the Singapore River and surroundings. Ace was very helpful in accommodating our request for a higher floor with a view. -My daughter turned two mid Dec and the staff came by with a lovely cake and card! How very thoughtful! -Our two kids received fun packs that included bottles, plates, cutlery, etc! -The staff gave us a poinsettia plant which made the apartment felt more homey. -We had a rented car and there is free parking in the basement which has an elevator that leads directly up to the apartment. A couple of comments for improvement - the property is definitely on the older side but still fully functional. I think the bathroom can be improved with new shower fixtures and tiles. Living and dining room are great and feels modern. Overall, the apartment is spacious and enjoyable. The location is unbeatable. We stayed at 8 on Claymore (now Novotel Living) at Orchard in Dec 2021 and Robertson Quay is a much more conducive environment and location. Less commercial and more homey, but still plenty of amenities (spa, supermarket, massage place right downstairs, indoor kids playground also right downstairs, etc) in the neighborhood. I love the variety of restaurant options and the ability to go for walks and not have to cross any roads (perfect with kids). Watch out for cyclists who share the path by the river though! Highly highly recommend VRRQ to families and solo travelers. It has a lot to offer and I don’t think you will be disappointed by the lovely staff and relaxing environment!…
We were a family of 5, and were on holiday in sg. We were very happy with the location n closeness to many places. We were pleased with the service, the housekeeping and the staff are very accomodating to our needs n inquiries. Keep up the good work n effort. Few suggestions, pls install a mirror/ a long mirror in every room. It's very inconvenient to have only one mirror for 5 people to share. Parthi, the housekeeper, has been wonderful n so much appreciated. Pls check all lighting cords that are loose as it's dangerous n may and had causes tripping of power etc.
Located next to the Clarke Quay, famous place and lots of. Bars around. Inside Big space. Friendly staff and very easy access to CBD. Definitely come back if travel again. They are renovating pool now, so they should have more entertainment in the future.
We chose to stay at the VRRQ based in the previous reviews and were not disappointed. Our three bedroom apartment was absolutely perfect for our needs. Spacious and well-equipped and spotlessly clean. The beds were really comfortable and it was very quiet at night. The location is brilliant and within walkable distance of the MRT. There are plenty of restaurants to choose from within close proximity too. The staff at the VRRQ are extremely friendly and helpful and made us feel so welcome. Overall, we thought that the VRRQ was excellent value and would highly recommend staying there.
Siva cleaned our apartment 3 times a week for almost a month, we are so grateful to her, she is always happy, friendly and professional and she always does a wonderful job! She is fantastic and we will miss her a lot when we check out! She is really great at her job and a lovely person!! Thank you so much Siva!!!
He does he’s work very well and he is very comfortable and carefully person as well-as he quite and very good and faster in his job.. I’ll be honest with you he deserve more than good in wishing to him good luck in his life. As a visitor as who is visited Singapore first timei won’t to say thank you.