ibis budget Singapore Imperial
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Avg. S$111 /night, 12/5 - 12/6
S$189
per night
S$142
per night
S$95
per night
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3.5
#202 of 349 hotels in SingaporeLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Finding an ideal family-friendly hotel in Singapore does not have to be difficult. Welcome to ibis budget Singapore Imperial (formerly known as Fragrance Hotel - Imperial), a nice option for travelers like you. Close to some of Singapore's most popular landmarks, such as Singapore Flyer (1.4 mi) and Merlion Park (1.6 mi), ibis budget Singapore Imperial is a great destination for tourists. ibis budget Singapore Imperial is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. The hotel features a 24 hour front desk, a concierge, and baggage storage. Plus, guests can enjoy a rooftop pool and an on-site restaurant, which have made this a popular choice among travelers visiting Singapore. For guests with a vehicle, free parking is available. When you’re feeling hungry, be sure to check out SuperTree by IndoChine, Seven & Ate, and Oso Ristorante, which are some pubs that are popular with locals and out-of-towners alike. There is no shortage of things to do in the area: explore popular art galleries such as Ode To Art, Degiosart, and The Arts House. ibis budget Singapore Imperial looks forward to welcoming you on your visit to Singapore.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Wifi
Pool
Coffee shop
Baggage storage
Non-smoking hotel
24-hour front desk
Rooftop pool
Outdoor pool
Restaurant
Complimentary Instant Coffee
Room features
Air conditioning
Housekeeping
Telephone
Private bathrooms
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Quiet
Languages Spoken
English
Location
28 Penhas Road, Singapore 208187 Singapore
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 87 out of 100
87
154 Restaurants
within 0.5 kilometers
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Detailed Reviews
Hotel is just 200m away from Lavender MRT station and around 50m away from Fairprice (grocery) and 711. 100m away from Kitchener Complex where ToastBox, Burger King, Subway, etc are located.
Only 4 floors. Make sure you get the Superior Room if you want to have a window in your room. Previously stayed at Value Hotel, and ibis Imperial is more spacious than Value Hotel. Noticed in the signages as well that this is previously Fragrance Hotel. Cleaning carts are found in the hallway.
Staff is great and friendly.
Cons:
You can hear some noises from other rooms or hallway. Shower partition is just a shower curtain so expect water in the toilet area when showering. Bathroom also has a smell like wet towels. Only 1 trash bin for the whole room. Doesn't provide bottled water but you can buy in Fairprice or 711 or Cheers. No ramp in the building entrance so you have to lift your luggage. There are also some people smoking near the hotel entrance.
Only 4 floors. Make sure you get the Superior Room if you want to have a window in your room. Previously stayed at Value Hotel, and ibis Imperial is more spacious than Value Hotel. Noticed in the signages as well that this is previously Fragrance Hotel. Cleaning carts are found in the hallway.
Staff is great and friendly.
Cons:
You can hear some noises from other rooms or hallway. Shower partition is just a shower curtain so expect water in the toilet area when showering. Bathroom also has a smell like wet towels. Only 1 trash bin for the whole room. Doesn't provide bottled water but you can buy in Fairprice or 711 or Cheers. No ramp in the building entrance so you have to lift your luggage. There are also some people smoking near the hotel entrance.
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Date of stay: March 2024Trip type: Travelled with friends
Value
Location
Service
Room Tip: Get a superior room if you're the type who wants windows in the room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 24 Mar 2024
Dear Ann, The Hotel Team is delighted to learn of your wonderful stay experience with us, from our hotel's convenient location and amazing hospitality team. Our hotel is indeed very accessible to city center and popular attractions via Lavender MRT station which is only 5 minutes walk from our hotel. There are also many amenities and eateries conveniently located in the vicinity. Being part of Accor chain of hotels advocating sustainability of the environment, we have stopped placing plastic bottled water in the rooms. Tap water in Singapore is potable and a kettle is also placed in the room. Your feedback has been shared with our hotel team as we continually look to improve our guest experience. We look forward to welcome you back again soon! Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Place is clean but hotel rooms are quite small with the basic amenities provided in the room. Staff are friendly. Used the SingaporeRediscover voucher for the tour cum hotel stay and price is very affordable thru changi recommends. Not required to top up much. Not a fantastic hotel but still ok for a night. There is many eateries nearby. Soi 47 nearby is great with aperia mall just across the street. There is restaurant in the hotel with dinning offers. Good for a try. Although it’s a budget 3 star hotel, there is a small swimming pool on the top level.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, General Manager at ibis budget Singapore Imperial
Responded 25 Feb 2021
Dear LindaT3953, It is very thoughtful of you to share your positive stay experience with the rest of the travellers here. For the travellers knowledge, our hotel is currently offering staycation packages which includes a visit to either Madame Tussauds, a trip to the museums or family fun at the NERF Action Xperience. This can be booked at special rates via our partner site at Changi Recommends. Located in the city fringe, ibis budget Imperial is just a 5mins walk to Lavender MRT Station and minutes by train to the various places of interests in the city centre. The hotel is also surrounded with many amenities such as 24hrs convenience stores, supermarkets, eateries and shopping malls. I am glad the hotel had fulfilled your needs during your stay here. Thank you for staying with us! Regards, Jack Chee Senior Customer Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is very good, a few minutes walk to Lavender which is well connected on the metro for all the tourist sites and the airport, as well as about 10 mins walk the other way to another Merto line which is also well connected for Charles Quay etc. staff very helpful (airline had lost my luggage so the staff were helpful in receiving this when it caught up with me) and rooms were to the standard and commodity you expect for and Ibis Budget. Rooms tidy and clean and bedding and towels in good condition.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 26 Apr 2023
Dear Adam, It is heartening to hear that your stay had been a comfortable one and our location and service met to your expectations. We are so glad to hear that your luggage was safely recovered by the airline. We hope you will think of us the next time you are making a trip to Singapore. Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avoid them if you can help.
Them swimming pool and the location is good, but they will OVERCHARGE you!!!
I stayed at the hotel in November for 4 days (from 13-17th of november, booked through booking.com) and despite the fact that they charged my card in advance for 1 night months earlier they made me pay for the 4 full nights with a vague promise that they will send back the 1 night they charged earlier. And guess what I am yet waiting for that to happen. And since another Ibis hotel in Singapore (Ibis Budget Singapore Clarke Quay) refuse to send back my money as well for 3 months now I think this is the norm with Ibis which is completely unacceptable!
Find another hotel with better customer care if you can. I think the only thing I can do now if this issues won't be solved very soon is start a chargeback against Ibis. If you don't want to deal with this king of things avoid them.
Them swimming pool and the location is good, but they will OVERCHARGE you!!!
I stayed at the hotel in November for 4 days (from 13-17th of november, booked through booking.com) and despite the fact that they charged my card in advance for 1 night months earlier they made me pay for the 4 full nights with a vague promise that they will send back the 1 night they charged earlier. And guess what I am yet waiting for that to happen. And since another Ibis hotel in Singapore (Ibis Budget Singapore Clarke Quay) refuse to send back my money as well for 3 months now I think this is the norm with Ibis which is completely unacceptable!
Find another hotel with better customer care if you can. I think the only thing I can do now if this issues won't be solved very soon is start a chargeback against Ibis. If you don't want to deal with this king of things avoid them.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed one night in Superior room. Although the room is small but just perfect for one person or couple. Good size bathroom with great water pressure for shower. Small minibar fridge in the room. My score for Deluxe room is 8/10.
My 2nd night I was staying in their Standard room. Room has no windows. Bathroom size is smaller than bathroom in Superior room. When I was in the bathroom I can hear the guests in the room next door talking crystal clear. No privacy for both guests staying next to each other. The hotel
management must fix this problem. My score for Standard room is 6/10
Location wise is great. Just less than 5 minutes walk to Lavender MRT station with many food stalls and supermarket around the station.
My 2nd night I was staying in their Standard room. Room has no windows. Bathroom size is smaller than bathroom in Superior room. When I was in the bathroom I can hear the guests in the room next door talking crystal clear. No privacy for both guests staying next to each other. The hotel
management must fix this problem. My score for Standard room is 6/10
Location wise is great. Just less than 5 minutes walk to Lavender MRT station with many food stalls and supermarket around the station.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 11 Jun 2022
Dear Accorloyal, Thank you for leaving a detailed review for your recent stay with us and your continued patronage. We appreciate your kind words and constructive feedback. I have submitted them to our management for their consideration. We look forward to serving you again. Best Regards, Thaddaeus Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room didn’t have a window but air conditioning was at least working properly. The bathroom became flooded everytime we showered for only a few minutes. We could hear the people next door through the walls. There was no house keeping and we had to ask for toilet paper at the lobby once we ran out of it. The makeshift breakfast offer (seemed to be last night‘s leftovers) is definitely not worth 12.50 MR.
We have never had a bad experience like this at any ibis budget hotel before.
The hotel is close to public transport stations and a supermarket as well as cafés/restaurants which was good given the horrible breakfast.
We have never had a bad experience like this at any ibis budget hotel before.
The hotel is close to public transport stations and a supermarket as well as cafés/restaurants which was good given the horrible breakfast.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Where can I start from?
DO NOT GO TO THIS HOTEL! As soon as we arrived, we were 'welcomed' by construction work next to the reception area. The noise was incredibly loud so we asked for a solution. They changed our room from the 2nd to the 4th floor and although the noise was a bit quieter, it was impossible to rest. I know renovations are needed but they never told us in advance and when we contacted them via Booking.com they did not want to negotiate some sort of compensation or even an apology. We had very noisy neighbors which is not the hotel's fault, however, the paper-thin walls did not block any of the noise and we could hear conversations and their TVs so clearly from most rooms on our floor. So so so noisy. The A/C unit started to drip onto the bed in the middle of the night. Not much but enough to wet the bed sheets and make it very uncomfortable. You need to switch on the heating 5 minutes before you take a shower but the hot water only lasted around a minute.
DO NOT GO TO THIS HOTEL! As soon as we arrived, we were 'welcomed' by construction work next to the reception area. The noise was incredibly loud so we asked for a solution. They changed our room from the 2nd to the 4th floor and although the noise was a bit quieter, it was impossible to rest. I know renovations are needed but they never told us in advance and when we contacted them via Booking.com they did not want to negotiate some sort of compensation or even an apology. We had very noisy neighbors which is not the hotel's fault, however, the paper-thin walls did not block any of the noise and we could hear conversations and their TVs so clearly from most rooms on our floor. So so so noisy. The A/C unit started to drip onto the bed in the middle of the night. Not much but enough to wet the bed sheets and make it very uncomfortable. You need to switch on the heating 5 minutes before you take a shower but the hot water only lasted around a minute.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
The experience staying in this room was very satisfying.
The design of the room is simple but modern, with a comfortable and clean layout. The beds provided are very empty, making sleep more pleasant. The bathroom was also clean with complete equipment.
In addition, it is strategically located, just a few minutes' walk from the city centre and public transportation stations.
The easy access makes the experience more comfortable. Highly recommended for those looking for a practical but still quality accommodation.
The design of the room is simple but modern, with a comfortable and clean layout. The beds provided are very empty, making sleep more pleasant. The bathroom was also clean with complete equipment.
In addition, it is strategically located, just a few minutes' walk from the city centre and public transportation stations.
The easy access makes the experience more comfortable. Highly recommended for those looking for a practical but still quality accommodation.
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Automatically translated
Date of stay: October 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checkin at 12 am midnight. From Changi Airport. Then checked out at 8 am to attend a meeting in Asia Square 12 Marina View. No windows in room. But good sleep for 6 hours as very quiet. No chance to use swimming pool. Jog to 24 hour Mustangs center 1 km away in the morning. Nearby food court and minimart at Lavender station on EW line 10 min walk or about 650 meters away.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Even though it's a budget hotel, the breakfast was hearty and delicious. The staffs were also very helpful. Exploring the neighborhood was a breeze due to its close proximity to supermarkets, hawker centers and most especially, MRT. Kampomg Glam can also be reached by foot.
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Google Maps is accurate in this part of the world
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 21 May 2023
Dear Mark, Thank you for your strong endorsement for ibis budget Imperial! The hotel team is delighted to learn of your very good hotel experience with our delicious breakfast, great services and excellent location. We can’t wait to welcome you back for another memorable experience at our hotel! Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are the Managing Operator for Fragrance Chain of Hotels!
Thank you for your interest in Fragrance Hotel - Imperial!
We wished to clarify that our café located in the property serves Set Breakfast for our hotel guests.
There is however no room service offered in this hotel.
We are the Managing Operator for Fragrance Chain of Hotels.
Thank you for your interest in Fragrance Hotel - Imperial!
We are pleased to inform that no deposit for hotel incidentals is required during your stay with us.
"Always ask reception to book you a taxi Get familiar with train and bus routes if you are staying for awhile "Read full review
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PRICE RANGE
S$114 - S$145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fragrance hotel imperial
LOCATION
SingaporeSingaporeKallang / Lavender
NUMBER OF ROOMS
74
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about ibis budget Singapore Imperial
Which popular attractions are close to ibis budget Singapore Imperial?
Nearby attractions include Artist Tique Co Art Studio (0.2 km), Thekchen Choling (0.4 km), and Jalan Besar Swimming Complex (0.3 km).
What are some of the property amenities at ibis budget Singapore Imperial?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at ibis budget Singapore Imperial?
Guests can enjoy an on-site restaurant and free instant coffee during their stay.
Is parking available at ibis budget Singapore Imperial?
Yes, parking is available to guests.
What are some restaurants close to ibis budget Singapore Imperial?
Conveniently located restaurants include Fine Wines Pte Ltd, Lighthouse Bistro & Bar, and Chye Seng Huat Hardware.
Are there opportunities to exercise at ibis budget Singapore Imperial?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to ibis budget Singapore Imperial?
Many travellers enjoy visiting Fort Siloso (7.8 km), Chijmes (2.0 km), and Food Folks @ Lau Pa Sat (3.5 km).