ibis budget Singapore Imperial
28 Penhas Road, Singapore 208187 Singapore
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About
#196 of 371 hotels in Singapore
Location
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Value
Finding an ideal family-friendly hotel in Singapore does not have to be difficult. Welcome to ibis budget Singapore Imperial (formerly known as Fragrance Hotel - Imperial), a nice option for travelers like you. Close to some of Singapore's most popular landmarks, such as Singapore Flyer (1.4 mi) and Merlion Park (1.6 mi), ibis budget Singapore Imperial is a great destination for tourists. ibis budget Singapore Imperial is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. The hotel features a 24 hour front desk, a concierge, and baggage storage. Plus, guests can enjoy a rooftop pool and an on-site restaurant, which have made this a popular choice among travelers visiting Singapore. For guests with a vehicle, free parking is available. When you’re feeling hungry, be sure to check out SuperTree by IndoChine, Seven & Ate, and Oso Ristorante, which are some pubs that are popular with locals and out-of-towners alike. There is no shortage of things to do in the area: explore popular art galleries such as Ode To Art, Degiosart, and The Arts House. ibis budget Singapore Imperial looks forward to welcoming you on your visit to Singapore.
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Property amenities
Parking
Free internet
Wifi
Pool
Coffee shop
Baggage storage
Non-smoking hotel
24-hour front desk
Paid wifi
Rooftop pool
Outdoor pool
Restaurant
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Room features
Air conditioning
Housekeeping
Telephone
Private bathrooms
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English
Location
87Good for walkers
Grade: 87 out of 100
177Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
28 Penhas Road, Singapore 208187 Singapore
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417Reviews18Q+A70Room tips
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Stayed here for 4 nights on a budget. Knowing Singapore, it’s one of the most expensive countries in the world! Lol. So, we’d rather save up on a hotel instead. 😉 Pros: ✅ Location - Nearby conveninece stores / fast food and other restaurants, plus MRT Lavender station and bus stops. ✅ Breakfast - though limited selection, their menu changes everyday, and it’s a buffet (unlike other 3-star budget hotels)! Pls dont expect that it serves different cuisines though. ✅ Request for make-up room everyday and change of towels were always done, thank you! ✅ Polite and friendly staff. CONS: - As expected, small rooms. But the bed was comfy to sleep on and the AC works perfectly fine and can easily be adjusted to ur preferred room temp. - NO toilet bidet and bathroom slippers. 😞 - They’d only provide disposable toothbrush, towels and a foot towel. So bring your own toiletries! We did, so no big deal for us. - I just hope they also have separate shower area or a floor barrier between the toilet and the shower, at the least, so the water will not spread throughout the bathroom floor. - No complimentary and disposable room slippers provided/included in the room. 🤷🏻♀️ Good thing we always brought our own. 😉…
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: 1. Book a room WITH a window.
2. Hotel also do not provide complimentary bottled water in the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 5 days ago
Dear Donzgel, Thank you for your strong endorsement for ibis budget Imperial. The Hotel Team really appreciates your detailed and helpful review of your stay with us. We are pleased to hear that you have enjoyed our convenient location, good housekeeping and lovely breakfast. Our breakfast menu may not be of an international cuisine, but many guests had the opportunity to sample our local and Asian buffet-style food, which offers great value. Slippers are available upon request from my colleagues at the Front Desk. However, we hope that our guests can join us in our efforts to reduce single use products. Your recommendation for a bidet has been submitted to our management for their review and consideration. We hope you had a great time touring Singapore and look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m grateful to the other reviews for giving an accurate picture of the hotel. Its main benefit was great proximity to the MRT and local food stalls - two of the most important features for a Singapore budget traveller. The pool was nice and good for swimming lengths, although there were just a few upright outdoor chairs and a table beside it so not really a place to sunbathe afterwards. The mattresses were quite hard and the corridors noisy with the heavy doors slamming but I actually slept quite well. On the upside, the fridge and aircon were quiet as were the surrounding streets and the curtains were nice and dark. The downside was the demon-possessed shower - after 20 hours of travelling I couldn’t wait but the first time it leapt around and blasted me in the face then drenched the room. It was all good if you held it with one hand - or I hear from my kids - were very tall or very small. The breakfast buffet was definitely more suited to Asian tastes but was very varied and we always had enough to eat. The hotel staff were friendly.…
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 17 Jul 2023
Dear Anne-Marie, Thank you for choosing our hotel as your preferred accommodatiaon choice here in Singapore. Our hotel indeeds offer great convenience with many eateries and public transport located in the immediate vicinity. Our breakfast menu may not be of an international cuisine, but many guests had the opportunity to sample our local and Asian buffet-style food, which offers great value, considering its price. It is our hope to welcome you back in the near future. Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel is neat. the breakfast menu is good. the food is delicious. We chose a room without a window. Apparently, that's why we made a mistake. It was hot without air conditioning. When we turned on the air conditioner, it was too cold. That's why he didn't sleep well. Maybe everything would be better if we had chosen another room.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 5 Jun 2023
Dear Art, Thank you for taking time to write a review of your hotel stay. We are glad to hear that our breakfast had met your expectations. Windows are available at our superior and deluxe ooms and our welcoming front desk staff would be excited to recommend the relevant rooms if you require having windows during your stay. We hope to welcome you back to a better experience should you stay with us again in the near future. Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Even though it's a budget hotel, the breakfast was hearty and delicious. The staffs were also very helpful. Exploring the neighborhood was a breeze due to its close proximity to supermarkets, hawker centers and most especially, MRT. Kampomg Glam can also be reached by foot.
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Google Maps is accurate in this part of the world
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 21 May 2023
Dear Mark, Thank you for your strong endorsement for ibis budget Imperial! The hotel team is delighted to learn of your very good hotel experience with our delicious breakfast, great services and excellent location. We can’t wait to welcome you back for another memorable experience at our hotel! Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is very good, a few minutes walk to Lavender which is well connected on the metro for all the tourist sites and the airport, as well as about 10 mins walk the other way to another Merto line which is also well connected for Charles Quay etc. staff very helpful (airline had lost my luggage so the staff were helpful in receiving this when it caught up with me) and rooms were to the standard and commodity you expect for and Ibis Budget. Rooms tidy and clean and bedding and towels in good condition.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 26 Apr 2023
Dear Adam, It is heartening to hear that your stay had been a comfortable one and our location and service met to your expectations. We are so glad to hear that your luggage was safely recovered by the airline. We hope you will think of us the next time you are making a trip to Singapore. Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good Location. Loud staff , inconsiderate about people sitting at reception. Doesn't give early check in despite having rooms and housekeeping staff available. Beds are comfortable though, washroom is clean but doesn't have bidet....
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: No parking available, very close to lavender MRT, 3 min walking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 18 Feb 2023
Dear sharmanik1992, Our check-in times are in line with the international hotel standard of 3pm. As our hotel runs on full capacity regularly, our Housekeeping Team is working tirelessly to clean the rooms, which is thereafter inspected by our Housekeeping Supervisor before assigning them to our guests. We seek your understanding in this matter. Our Front Desk colleagues would gladly allow guests to check in earlier if there were rooms available. Your recommendation for a bidet has been submitted to our management for their review and consideration. Thank you for staying with us. Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avoid them if you can help. Them swimming pool and the location is good, but they will OVERCHARGE you!!! I stayed at the hotel in November for 4 days (from 13-17th of november, booked through booking.com) and despite the fact that they charged my card in advance for 1 night months earlier they made me pay for the 4 full nights with a vague promise that they will send back the 1 night they charged earlier. And guess what I am yet waiting for that to happen. And since another Ibis hotel in Singapore (Ibis Budget Singapore Clarke Quay) refuse to send back my money as well for 3 months now I think this is the norm with Ibis which is completely unacceptable! Find another hotel with better customer care if you can. I think the only thing I can do now if this issues won't be solved very soon is start a chargeback against Ibis. If you don't want to deal with this king of things avoid them.…
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very good experience for our family during our Singapore tour. Location is very accessible to mrt, bus stop, grocery, restaurants. Staffs are very accommodating They served good and delicious breakfast buffet.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 25 Dec 2022
Dear Grace, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are delighted to hear that the service of our team, our excellent location and delicious breakfast buffet were the highlights of your stay with us. Thank you also for appreciating our hotel's great accessibility to a wide range of amenities. We look forward to welcoming you back for another splendid stay! Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worst hotel I've ever been on my entire life! My expectation for this hotel as part of an Accor chain of hotels is far beyond and way low! I am an Accor Plus Member but this hotel failed already my perception! Although this hotel is just a 3 star, this is way way far than other 3 stars hotel I stayed before! I would definitely not recommend this hotel to anyone! Not worth it for the price we've paid for! 251.60 SGD for 2 nights, that was unacceptable! 1. No pre - arrival information for the guests. 2. Upon receiving the room, left over milk tea from previous guest was inside minibar. Unsure how many day/s it was there. 3. Poor cleanliness. As part of Stay Safe Program in Singapore or rated as Singapore Clean, this is hotel should not be qualified. 4. Long waiting hours for room service. It took 45 minutes to deliver iron and iron board. A follow - up to Reception Area was made before the request being delivered to the room. 5. Unfriendly staffs. No sense of customer service or sense of arrival. 6. Poor breakfast selection for the prices you paid for. 7. No make up room has been done during our stay. Left the room in the morning (around 10:30 a.m.) and came back to the room in the afternoon (around 15:00 p.m.) surprisingly our room is still undone for Make Up. 8. Basic bathroom amenities. 9. Upon check - out, no one informed us to wait for a couple of minutes to re - check the room. This is not a standard check - out policy of a hotel. 10. No manager came to apologize or meet us when complaint was raised!…
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 22 Dec 2022
Dear Guest, We are disappointed to hear of your less than satisfactory stay experience. We assure you that your feedback will be reviewed and most certainly forwarded to the appropriate departments. This is not reflective of our usual hotel standards as we have received numerous compliments for our service. Room rates have risen in recent months due to an increase in manpower cost, electricity and laundry costs. Our rooms remain very competitively priced in our market segment. Please consider booking an Accor luxury hotel instead of a BUDGET hotel in your next stay in Singapore. I am sure it will be better suited to your needs and expectations. Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I had to arrive in Singapore on 2nd October 2022 for a business trip, which happened to be the day of the Singapore F1 race, which meant that all hotels were regretting bookings. The Ibis Budget Singapore Imperial Hotel found me a room, saved my business trip and for that, I thank them from the bottom of my heart. The hotel is located at 5 min walking distance from Lavender MRT station and 30 min walking distance from Mustafa Centre, Little India. The shopping complex adjacent to the MRT station provides all day-to-day necessities. This makes it a good choice for Indian visitors to Singapore - whether business or personal. The hotel staff, including the staff in the attached restaurant, is extremely courteous and well mannered. For vegetarians like me, there is only one issue. The restaurant serves vegetarian dishes only in breakfast - for other meals one may have to go as far as Little India. All-in-all, it was a good experience.…
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Date of stay: October 2022Trip type: Travelled solo
Value
Location
Service
Room Tip: Vegetarian visitors should plan to have lunch and dinner elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 5 Dec 2022
Dear Pranav, Thank you for your kind compliments. The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. Our hotel is indeed very well located and near to Lavender MRT station and Little India. We pride ourselves on delivering service from the heart and we have shared your kind recognition with our team. Our partnering café has received your feedback and are working to improve our offerings. We hope to remain the hotel of your choice in your next visit to Singapore. Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$93 - US$129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fragrance hotel imperial
LOCATION
SingaporeSingaporeKallang / Lavender
NUMBER OF ROOMS
74
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Frequently Asked Questions about ibis budget Singapore Imperial
Which popular attractions are close to ibis budget Singapore Imperial?
Nearby attractions include Artist Tique Co Art Studio (0.2 km), Thekchen Choling (Buddhist Temple) (0.4 km), and Jalan Besar Swimming Complex (0.3 km).
What are some of the property amenities at ibis budget Singapore Imperial?
Some of the more popular amenities offered include a pool, an on-site restaurant, and free internet access.
What food & drink options are available at ibis budget Singapore Imperial?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at ibis budget Singapore Imperial?
Yes, parking is available to guests.
What are some restaurants close to ibis budget Singapore Imperial?
Conveniently located restaurants include Lighthouse Bistro & Bar, Chye Seng Huat Hardware, and Koon Bak Kut Teh Cafe.
Are there opportunities to exercise at ibis budget Singapore Imperial?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to ibis budget Singapore Imperial?
Many travellers enjoy visiting Battlebox (2.3 km), Fort Siloso (7.8 km), and Emerald Hill (3.5 km).