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ibis budget Singapore Imperial

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28 Penhas Road, Singapore 208187 Singapore
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About

#198 of 383 hotels in Singapore
Location
Cleanliness
Service
Value
Finding an ideal family-friendly hotel in Singapore does not have to be difficult. Welcome to ibis budget Singapore Imperial (formerly known as Fragrance Hotel - Imperial), a nice option for travelers like you. Close to some of Singapore's most popular landmarks, such as Singapore Flyer (1.4 mi) and Merlion Park (1.6 mi), ibis budget Singapore Imperial is a great destination for tourists. ibis budget Singapore Imperial is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. The hotel features a 24 hour front desk, a concierge, and baggage storage. Plus, guests can enjoy a rooftop pool and an on-site restaurant, which have made this a popular choice among travelers visiting Singapore. For guests with a vehicle, free parking is available. When you’re feeling hungry, be sure to check out SuperTree by IndoChine, Seven & Ate, and Oso Ristorante, which are some pubs that are popular with locals and out-of-towners alike. There is no shortage of things to do in the area: explore popular art galleries such as Ode To Art, Degiosart, and The Arts House. ibis budget Singapore Imperial looks forward to welcoming you on your visit to Singapore.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Wifi
Pool
Coffee shop
Baggage storage
Non-smoking hotel
24-hour front desk
Rooftop pool
Outdoor pool
Restaurant
Complimentary Instant Coffee
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Room features
Air conditioning
Housekeeping
Telephone
Bottled water
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
410Reviews18Q+A67Room tips
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Grace R wrote a review Nov 2022
1 contribution
Very good experience for our family during our Singapore tour. Location is very accessible to mrt, bus stop, grocery, restaurants. Staffs are very accommodating They served good and delicious breakfast buffet.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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InSaeculaSaeculorum wrote a review Nov 2022
Singapore, Singapore16 contributions14 helpful votes
The worst hotel I've ever been on my entire life! My expectation for this hotel as part of an Accor chain of hotels is far beyond and way low! I am an Accor Plus Member but this hotel failed already my perception! Although this hotel is just a 3 star, this is way way far than other 3 stars hotel I stayed before! I would definitely not recommend this hotel to anyone! Not worth it for the price we've paid for! 251.60 SGD for 2 nights, that was unacceptable! 1. No pre - arrival information for the guests. 2. Upon receiving the room, left over milk tea from previous guest was inside minibar. Unsure how many day/s it was there. 3. Poor cleanliness. As part of Stay Safe Program in Singapore or rated as Singapore Clean, this is hotel should not be qualified. 4. Long waiting hours for room service. It took 45 minutes to deliver iron and iron board. A follow - up to Reception Area was made before the request being delivered to the room. 5. Unfriendly staffs. No sense of customer service or sense of arrival. 6. Poor breakfast selection for the prices you paid for. 7. No make up room has been done during our stay. Left the room in the morning (around 10:30 a.m.) and came back to the room in the afternoon (around 15:00 p.m.) surprisingly our room is still undone for Make Up. 8. Basic bathroom amenities. 9. Upon check - out, no one informed us to wait for a couple of minutes to re - check the room. This is not a standard check - out policy of a hotel. 10. No manager came to apologize or meet us when complaint was raised!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pranav_Baxi wrote a review Oct 2022
Mumbai, India14 contributions2 helpful votes
+1
I had to arrive in Singapore on 2nd October 2022 for a business trip, which happened to be the day of the Singapore F1 race, which meant that all hotels were regretting bookings. The Ibis Budget Singapore Imperial Hotel found me a room, saved my business trip and for that, I thank them from the bottom of my heart. The hotel is located at 5 min walking distance from Lavender MRT station and 30 min walking distance from Mustafa Centre, Little India. The shopping complex adjacent to the MRT station provides all day-to-day necessities. This makes it a good choice for Indian visitors to Singapore - whether business or personal. The hotel staff, including the staff in the attached restaurant, is extremely courteous and well mannered. For vegetarians like me, there is only one issue. The restaurant serves vegetarian dishes only in breakfast - for other meals one may have to go as far as Little India. All-in-all, it was a good experience.
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Date of stay: October 2022
Value
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Trip type: Travelled solo
Room Tip: Vegetarian visitors should plan to have lunch and dinner elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Davinder singh wrote a review Sep 2022
Amritsar, India2 contributions
Hotel is neat and clean very close to all destination. We arrived early to the hotel before our check in time. We requested the staff at reception for early checkin. The gentlemen provide us the room 2 hours before the check in time. It was nice experience 😀
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 3 weeks ago
Dear Davinder, Thank you for taking time to appreciate the complimentary early check-in services offered by my colleague. We certainly invite you to return for another wonderful ibis budget experience. Warm Regards, Thaddaeus Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ptrigg68 wrote a review Jul 2022
Sheffield, United Kingdom79 contributions21 helpful votes
Basic hotel rooms with a a/c, shower and a fridge. Comfy and clean beds. Good location 3 Mon walk from Lavender MRT station (east/West) line. Staff very friendly and helpful. Breakfast fine although a little random. Many of the rooms don't have windows and don't have a safebox too! Price like all places in Singapore is a little on the high side.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 12 Sep 2022
Dear Ptrigg68, The Hotel Team is pleased to hear we have met your expectations and you have had good rest in our beds. Our hotel is indeed very well located with easy access to the rest of the city while being tucked away from the busy roads. Our Standard Rooms are not equipped with windows, if you wish to have that feature, please select one of our other room types. As you have correctly inferred, room rates during your stay were higher due to a shortage of rooms in Singpaore. However, rest assured that our rates are highly competitive in our market segment. Warm Regards, Thaddaeus Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ernest21o wrote a review Jun 2022
Singapore, Singapore1 contribution
Cleanliness is the most important service a hotel should provide, even if it is budget. 1. Some yellowish dirt is found on top of the sink 2. Toilet floor is wet when I went in 3. Dirt and eyelashes is found on the cup Please improve. It’s very noisy too.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stanley Koh, Other at ibis budget Singapore Imperial
Responded 15 Aug 2022
Dear Valued Guest, Please accept our apologies concerning the issues that you had faced. We are reviewing our processes to ensure that our standards and services reflect our guest’s expectations. We hope that this experience does not keep you from staying with us again. Warm Regards, Stanley Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pinkyandberry wrote a review Jun 2022
1 contribution
the room is quite dark for me. the bathroom is not clean enough since i can see black dusts on the top of some surfaces. you can easily hear the voice from outside especially when they close the door. the breakfast was simply but tasted good and the service is nice especially the short hair cut waitress. she did us a complimentary cup of coffee, and also i saw her willingly helped the other guest.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stanley Koh, Other at ibis budget Singapore Imperial
Responded 15 Aug 2022
Dear Valued Guest, thank you for your valuable feedback. Your positive comments mean a lot to the Service Team and we will continue to strive to provide this warm hospitality to all our guests. We will inform the housekeeping team to step up inspections, but we are glad that you found the breakfast to be delicious! Our doors are always open and we look forward to welcoming you back! Warm Regards, Stanley Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ccm0k wrote a review Jun 2022
Singapore River, Singapore2 contributions1 helpful vote
Overall is still satisfied but few things for improvement. 1. Counter staff is not so friendly 2. When bathing water is easily flooding out to the door 3. Aircon broke down for an hour 4. Floor corridor smelling
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded 17 Jul 2022
Dear Ccm0k, Thank you for your review and constructive feedback. Our manager, housekeeping supervisor and maintenance team have received your feedback and is following up. We look forward to serving you better soon. Best Regards, Thaddaeus Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
leas007 wrote a review Jun 2022
Frankfurt, Germany1 contribution
Our room didn’t have a window but air conditioning was at least working properly. The bathroom became flooded everytime we showered for only a few minutes. We could hear the people next door through the walls. There was no house keeping and we had to ask for toilet paper at the lobby once we ran out of it. The makeshift breakfast offer (seemed to be last night‘s leftovers) is definitely not worth 12.50 MR. We have never had a bad experience like this at any ibis budget hotel before. The hotel is close to public transport stations and a supermarket as well as cafés/restaurants which was good given the horrible breakfast.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
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Location
Cleanliness
Service
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Trip type: Travelled with friends
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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WG wrote a review Jun 2022
3 contributions1 helpful vote
in the beginning we were actually happy to book in accor hotels, which we think that is always good standard in the terms of quality as well as service offered to the guests!! It was a nightmare to finally realise the fact that it is 360 degree what we expected!! it was so horrible and nothing PLUS point was to see in this hotel, from the hospitality in the check-in, room service, room design, breakfast, staffs!!! Upon check-in we were informed to be downgraded to standard room because no room available anymore and had to pay the same price as agreed! After argumeting with the lady in the reception, she gave us the room what we have previously book which was superior (it is a very very very small room like a bird cage ) In fact, Mrs Jia QI, the reservation supervisor has misled the information about the booking and no win win solution given to compensate this till check.out!!! The manager of the hotel was even playing an application sex dating when confronted the fact about the informations between the reservation and what the facts. Its a very joke to sleep there but we had no other option beside sleeping till the check out time. My suggestion to this hotel that be more transparent and clear about what you sell to the guests!! Lack of informations to the guest could lead to a very bad image of hotel.
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Date of stay: May 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$89 - US$135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fragrance hotel imperial
LOCATION
SingaporeSingaporeKallang / Lavender
NUMBER OF ROOMS
74
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IBIS BUDGET SINGAPORE IMPERIAL (S̶$̶1̶6̶6̶) S$151: UPDATED 2022 Hotel Reviews, Price Comparison and 282 Photos - Tripadvisor

Frequently Asked Questions about ibis budget Singapore Imperial
Which popular attractions are close to ibis budget Singapore Imperial?
Nearby attractions include Artist Tique Co Art Studio (0.2 km), Thekchen Choling (Buddhist Temple) (0.4 km), and Jalan Besar Swimming Complex (0.3 km).
What are some of the property amenities at ibis budget Singapore Imperial?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at ibis budget Singapore Imperial?
Guests can enjoy an on-site restaurant and free instant coffee during their stay.
Is parking available at ibis budget Singapore Imperial?
Yes, parking is available to guests.
What are some restaurants close to ibis budget Singapore Imperial?
Conveniently located restaurants include Lighthouse Bistro & Bar, Chye Seng Huat Hardware, and Koon Bak Kut Teh Cafe.
Are there opportunities to exercise at ibis budget Singapore Imperial?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to ibis budget Singapore Imperial?
Many travellers enjoy visiting Battlebox (2.3 km), Fort Siloso (7.8 km), and Emerald Hill (3.5 km).