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Crowne Plaza Changi Airport

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75 Airport Boulevard Changi Airport Terminal 3, Singapore 819664 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (4070)
Room & Suite (1799)
Pool & Beach (287)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Changi Airport
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#45 of 367 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Named World's Best Airport Hotel (2015 - 2020) by Skytrax, Crowne Plaza Changi Airport is located at Changi Airport Terminal 3 and seamlessly connected to airport terminals and the iconic Jewel, with easy access to Changi Business Park, Singapore Expo, Changi Exhibition Centre and East Coast Park. The Mass Rapid Transit is just 3 minutes walk from the hotel. Soundproofed guestrooms were thoughtfully designed to exceed your expectations. Less an airport hotel than a superbly comfortable and stylish hotel in an extremely convenient location, the 563 rooms will surely impress with their unique design and amenities. Featuring a luxurious outdoor pool, 24-hour dining, gym, Club Lounge and bespoke rainforest-themed meeting spaces, it is the perfect hotel for a quick stopover between long-haul flights and the perfect hub for corporate and social events. By combining the best facilities with great service, guests can feel productive, accomplished and re-energised during their stay.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Chinese, Filipino, Malay
6,323Reviews191Q+A100Room tips
Traveller rating
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  • 431
  • 144
  • 119
Time of year
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Popular mentions
Dragonb wrote a review Feb 2021
Greater Sydney, Australia7 contributions10 helpful votes
very clean and bright in the room. very comfortable to stay and would come back again! Staff were very nice and helpful. spacious bedroom and bathroom is clean with a nice view. would give it a try for the food dining at the hotel next time
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Date of stay: January 2021
Rooms
Location
Service
Room Tip: nice view and clean decent place to stay
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1 Helpful vote
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Response from Aileen Yong, Owner at Crowne Plaza Changi Airport
Responded 1 week ago
Dear abc1288, Thank you so much for your review of our hotel. We are focused on delivering a great experience to our guests and appreciate your kind compliments on our room cleanliness and friendly service. The health and wellbeing of our guests is of utmost importance. We are committed to high levels of cleanliness to give guests greater confidence and the protection needed to feel at ease throughout their stay. It is wonderful to know that you enjoyed every part of your stay and we look forward to welcoming you back with our warm hospitality. Kind regards, Aileen Yong Director of Marketing Crowne Plaza Changi Airport
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Aelvin D wrote a review Jan 2021
Singapore, Singapore712 contributions89 helpful votes
+1
Booking: Family Escapade promo was a good deal for our family which includes Club Lounge privileges and FnB credits consumable at Azur restaurant or in-room dining; Location: Travelling from any part of Singapore, it is easily accessible via Changi Airport MRT station and Terminal 3; Lobby: Comfortable and enough seats with safe-distancing measures; Reception: Accommodating and courteous, clearly explained what we need to know during our stay; King Suite: The unit is almost home-like with a living room, an office and a bedroom. The living room is spacious with a sofa set, a smart TV and a soundbar. The minibar items are consumable. The office furniture is comfortable with the desk truly the size as usual in an office. Wired internet is also available in case you have your ethernet cable. The bedroom has its own smart TV together with a spacious walk-in cabinet. In-Room Entertainment: Good and stable internet Wifi connection. TV channels have clear reception with good channels to select from; Bathroom: There are 2 of them. 1 is a simple powder room, while the other one is quite huge with a bathtub, a separate shower area, and 2 sinks complete with toiletries; Club Lounge: Because of the current pandemic, the Club Lounge is closed. Instead, breakfast and evening cocktails are served at the Azur Restaurant. Replacing the buffet-style, food and drinks were served to the table; In-Room Dining: Unlike other hotels, it is available for 24 hours here; Swimming Pool and Pool Area: The swimming pool is clean and quite wide. It has a nice view of the runway and ascending planes (though very rare as of this time). The changing room is also clean. Booking is not required but is on a first-come-first-served basis, and for only a maximum of 90 minutes; Gym: The gym has quite a lot of equipment. However, not all the treadmills are usable because of safe-distancing measures. Bottled waters and towels are available for the gym users. Like the swimming pool, booking is not required but and on a first-come-first-served basis; Overall Service: It was an enjoyable and relaxing stay at Crowne Plaza. The staff are accommodating and courteous.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Room Tip: The suite rooms are conveniently located near the pool and gym
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2 Helpful votes
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Response from Aileen Yong, Owner at Crowne Plaza Changi Airport
Responded 28 Jan 2021
Dear Aelvind2018, We truly appreciate the time you have taken to write such a detailed and positive review of your stay experience on TripAdvisor. It is rewarding to learn that you had a wonderful and relaxing stay in our suite, completed with premium bedding and thoughtful in-room amenities. My team and I are most delighted to learn that our warm and attentive service have made you felt welcomed and at home. Thank you for your kind words. We look forward to welcoming you back again with our true hospitality. Warm regards, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
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DC8303 wrote a review Jan 2021
Singapore, Singapore55 contributions22 helpful votes
This is our 3rd staycation at the hotel. The rooms with the runway view, as per our previous stay, was full. Instead, we had a corner room. No complains since not much planes to watch anyway. Check-in was fast and convenient. We also had a birthday surprise that was sent to our room. Service had always been good. However, this time, we were blown away by the hospitality of the team at Azur, namely with Nicholas, Jasmine and Razali. First, the recommendations of food which was very nice. Then, when they heard that my mother likes Earl Grey Tea, Nicholas went the extra mile to get it for her. When they found out it was her birthday, they prepared a surprise celebration for her and even showered her with gifts. We've had an awesome time thanks to the three of them and looked forward to breakfast during our stay. (P.S. also found out that they were Singapore Airlines crew but because of Covid, they are serving at Azur. What an awesome addition to the team. Their excellence service is indeed a signature of their experience at SQ.) Look forward to another awesome staycation soon.
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Date of stay: December 2020Trip type: Travelled with family
1 Helpful vote
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Response from Aileen Yong, Owner at Crowne Plaza Changi Airport
Responded 17 Jan 2021
Dear DC8303sg, Thank you so much for choosing to stay with us again at Crowne Plaza Changi Airport. We truly appreciate your continued support and loyalty. We strive to provide every guest with a seamless and enjoyable stay and it is heartening to learn that we were able to meet your expectations. My team and I are extremely delighted to read that your mum had a wonderful birthday celebration with us. Your kind words for the team at Azur will be shared with the management and it is a motivation for us to continue to present excellent service to all of our guests. Thank you for taking time to write us a 5-star review and we look forward to welcoming you back again. Best regards, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
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Prashant Singh wrote a review Jan 2021
3 contributions3 helpful votes
Hello I stayed at Crowne plaza on 24th nov for a day with my family for a staycation. Although the stay was fine and pleasant . But I am really aghast by their billing team . First of all after checkout someone called me for some room service payment which was already done . Secondly they took a deposit of 50$ which they are yet to refund . Although amount is not big but every time I called them their response has been very poor .they ask me to contact the bank and bank says we don’t know about it . As a customer this is the last thing I can expect and run behind.
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Date of stay: November 2020Trip type: Travelled with family
1 Helpful vote
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Response from Aileen Yong, Owner at Crowne Plaza Changi Airport
Responded 17 Jan 2021
Dear Prashantsingh78, Thank you so much for choosing to stay with us at Crowne Plaza Changi Airport. First of all, I am so sorry for the inconvenience and unhappiness that you experienced during your recent stay with us and we sincerely apologise for the shortfall. I would like to assure you that your feedback have been conveyed to our senior management, and we are looking to put in place further training as well as processes to ensure that we improve and elevate the guest experience. Meanwhile, I would like to invite you to share more details of your stay with me at evelyn.suah@ihg.com so that we can investigate this further. We would be extremely grateful to have the opportunity to welcome you back again so that we could extend our true hospitality and make a difference on your next stay. Best regards, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
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Irina Bond wrote a review Jan 2021
24 contributions14 helpful votes
In times of isolation and restricted movement it is very essential for the hotel in which you stay during a business trip to be extra comfortable. Enjoyed my bath time with the view, arrangement of the room itself and very efficient room service. Keep it up!
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Date of stay: January 2021Trip type: Travelled on business
1 Helpful vote
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Response from Aileen Yong, Owner at Crowne Plaza Changi Airport
Responded 17 Jan 2021
Dear Irinab001, Thank you so much for taking time to write us a 5-star review of your stay experience on TripAdvisor. My team and I are extremely pleased to read that we have met your expectations and our warm hospitality have made you felt welcomed and at home. It is heartening to learn that you truly enjoyed your stay in our comfortable room completed with thoughtful in-room amenities and premium bedding. We truly appreciate the time you have taken to write us a 5-star review. We look forward to welcoming you back again in the near future. Warm regards, Evelyn Suah Marketing Manager Crowne Plaza® Changi Airport
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PRICE RANGE
US$180 - US$267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza changi airport, crowne plaza singapore
LOCATION
SingaporeSingaporeChangi
NUMBER OF ROOMS
563
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Frequently Asked Questions about Crowne Plaza Changi Airport
Which popular attractions are close to Crowne Plaza Changi Airport?
Nearby attractions include Changi Experience Studio (0.2 km), Jewel Changi Airport (0.2 km), and Kinetic Rain (0.4 km).
What are some of the property amenities at Crowne Plaza Changi Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Changi Airport?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Changi Airport?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Crowne Plaza Changi Airport?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Crowne Plaza Changi Airport?
Conveniently located restaurants include Violet Oon Singapore, Ya Kun Kaya Toast, and Prive Jewel.
Are there opportunities to exercise at Crowne Plaza Changi Airport?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Changi Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Changi Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Changi Airport?
The staff speaks multiple languages, including English, Chinese, Malay, and Filipino.
Are there any historical sites close to Crowne Plaza Changi Airport?
Many travellers enjoy visiting Changi Beach (3.6 km), German Girl Shrine (7.1 km), and Johore Battery (1.2 km).