Crowne Plaza Changi Airport, an IHG Hotel
75 Airport Boulevard 01-01 Changi Airport Terminal 3, Singapore 819664 Singapore
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#49 of 372 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Stay at the World's Best Airport Hotel in Singapore Changi Airport and discover Jewel.
Step off your flight into the resort ambience of Crowne Plaza Changi Airport, located at Terminal 3 and seamlessly connected to all airport terminals and Jewel, a tropical wonderland where nature meets retail, next to the hotel. Simply take a sky train or link bridge from your terminal directly to our doorstep.
The hotel has won the World's Best Airport Hotel in the 2023 Skytrax World Airport Awards for 8 consecutive years as well as numerous local and international awards.
Hold your conference, business meeting or event in our rainforest-inspired ballroom or any of our five nature-inspired function rooms. All are equipped with the latest technology and complimentary Wi-Fi. If work takes you away from the hotel, take a taxi southwest to Changi Business Park or Singapore Expo in 10 minutes. A 25-minute taxi or MRT ride takes you downtown to the city.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Chinese, Filipino, Malay
Location
91Great for walkers
Grade: 91 out of 100
179Restaurantswithin 0.5 km
139Attractionswithin 0.5 km
75 Airport Boulevard 01-01 Changi Airport Terminal 3, Singapore 819664 Singapore
Getting there
Car HireSee car hire from US$89/day
6545Reviews202Q+A100Room tips
Reviews
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Popular mentions
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Most Recent
We wanted to take a moment to express my heartfelt gratitude for the outstanding service we received during our recent stay at Crowne Plaza for our wedding on 23 September. Specifically, I'd like to commend guest relations Raymond for going the extra mile to give us a pleasant experience! From the moment we arrived, Raymond welcomed us with his friendly disposition and he truly went the extra mile in satisfying our requirements. As a result, we were not only provided with a spacious and beautiful room but also had a view none like others. Our family was very pleased too. We were pleasantly surprised by Raymond's thoughtful gesture of sending us a pair of groom and bride bears, tasteful appetizers, wine and a beautiful cake. These really made our wedding day even more memorable and left us feeling really touched. Throughout our stay, Raymond's dedication to ensuring our stay was pleasant and enjoyable did not go unnoticed, and we are truly grateful for his exceptional service. Though the wedding had hiccups somehow but we still enjoyed the stay thanks to large part of Raymond's professionalism, hospitality, and commitment to making our experience unforgettable. It's rare to encounter such exceptional service, and we are immensely thankful for the efforts put up by the guest relations team. Thank you once again for making our special day even more special! :)…
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Arriving into Changi in the morning after a 13 hr flight from London , the convenience of this hotels proximity to the airport was greatly appreciated . A short walk from the terminal and you find yourself in the 5 star luxury of the Crowne Plaza Hotel . We had a one night stopover in Singapore with a following morning flight back to Perth and decided this hotel was a good option , cutting out taxis etc to and from the city for such a short stay . We had two interconnecting rooms booked for a family of 4 including 2 x kids in the Jewel wing of the hotel . As we arrived into Singapore early morning the hotel offered early check in to one of our rooms for an additional fee , this was pre arranged prior to our arrival . Unlike most other hotels this was not the total cost of another nights stay for the previous night in order to guarantee the early check in , it worked out roughly just under 50% of another nights stay but was well worth it particularly when the hotel gave us access to both rooms immediately on arrival in the morning . The rooms were very high standard, extremely spacious and truely 5 star offering panoramic views from the bathroom onto the connecting walkway from Changi to the Jewel shopping Mall and one of Changi's runways . The bathrooms were large and very well furbished , complete with a free standing bath , electric black out blinds and glass touch dimmer switch for additional privacy . Once again , no expense spared and 100% FIVE STAR . After a few hours sleep we ventured to the adjoining Jewel Shopping Mall complete with its own full size waterfall . As you would expect , this is most impressive and another example of all the exciting sights to see in Singapore and remarkable feats of engineering on offer in this City State . Plenty of dinning options here and of course shopping , there is even waterfall light shows in the evening however I did notice that compared to the malls in downtown Singapore the prices in a lot of the restaurants are significantly higher . Getting back to the hotel, we spent sometime by the very impressive swimming pool . Large and very well designed with plenty of sunbathing areas , like everything else about this hotel the layout and quality is most impressive . We ventured into the mall at night to eat after first visiting the hotels " BAR 75 ", this is a stylish sports themed bar which offers a very generous happy hour . In hind sight we wish now we had stayed and dined in the hotel restaurant called Azur which I believe offers something in the margin of around 30% discount to hotel guests . Overall , this was a great way to end our trip , the hotel offers both convenience and luxury and we would definitely stay here again . …
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Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 9 Jun 2023
Dear wox72, thank you for sharing such a detailed review of your experience. We are delighted to learn that you had a wonderful time with us and enjoyed so many aspects of your visit, particularly our guest room and its amenities, the bar, landscaped pool, as well as the hotel's proximity to Jewel Changi Airport. We truly appreciate your recommendation and look forward to welcoming you for another memorable experience soon. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel staff was very accommodating. A big surprise to our room set up by Mr. Raymond ❤️Thank you for your wonderful welcome amenities. Love it so much. Swimming pool was nice for couples.. Breakfast nice atmosphere. All staff are friendly and attentive. Special mention to Ms. Jane, really sweets and helpful with our request. I like her contagious Smile 🙂❤️
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eugene N, Owner at Crowne Plaza Changi Airport, an IHG Hotel
Responded yesterday
Dear Fionaheather, Thank you for leaving a review of your experience. We are thrilled to know that you had an amazing stay and appreciated the room set-up, welcome amenities, the pool and breakfast offerings. It is very encouraging to read your compliments for both Raymond and Jane, who made your visit so special with their outstanding hospitality. They will be really delighted to receive your kind endorsement. We all look forward to welcoming you back for another memorable experience soon. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel facilities was wonderful,.. the room was clean and relaxing ambiance. Room service was okay served by Indian Lady. Breakfast is okay,, a bit issues for me i’m very disappointed to the man who give as putum ayam? His name start with (M) i think he is a Filipino.I saw him go to table by table then he go to our table to ask if we want. then my friend told him just 1 but this man give 4pcs of it. Not listening. So it’s fine we keep quite then after that this man ask again if we wan to take a picture of our group then may facial expression was a bit irritating and he keep pushing us do to something “i’ll take a picture of you. Etc. “You do oppa oppa,, korean heart korean heart) which is very disappointing to us. Because in the first place you cannot push guest for that. If the guest want’s anything, guest called any staff of the restaurant to their request or questions. I saw some table also feels irritating with this man actions. Very unprofessional.. but all staff service was excellent.. except to him. Kudos to the friendly staff.…
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eugene N, Owner at Crowne Plaza Changi Airport, an IHG Hotel
Responded yesterday
Dear pamelawestwood, Thank you for taking the time to review your recent stay. We are very glad to read about your overall great experience, especially enjoying our guest room and recreational facilities. We are sorry to hear of your disappointment in the service rendered by one of our staff members. Please accept our apologies for the overzealousness on his part. Thank you for sharing this feedback, allowing us the opportunity to respond and review with the team. It's been a pleasure having you with us, and we look forward to your return in the not-too-distant future. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s a good hotel to stay for 3 days. A bit disappointed to check in counter level 1 with the lady in front but overall experience was good. It was great to use the the facilities especially the swimming pool. The view is very nice because of the plane runway ✈️ 👏 restaurant is ok, especially BREAKFAST was very good… a lot of food variety… excellent service as well… exceptional service by Janey or Jane the gorgeous lady in the morning… very attentive to guest request with high responsiveness. Kudos to you for your pleasing personality🫡 thank you for showing the true hospitality.. overall experience was great. Come back again next time..
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eugene N, Owner at Crowne Plaza Changi Airport, an IHG Hotel
Responded yesterday
Dear Ganstephan, We are grateful for this excellent review! Jane will be so pleased to see her name mentioned here; thank you for the kind words. Your review has certainly captured our True Hospitality ethos that we strive to deliver on every occasion. It is great that our runway view room, tropical pool and breakfast offerings contributed to the highlights of your experience. We very much look forward to the next opportunity of hosting your stay again. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Though we stayed only one night, this was a wonderful hotel: modern facilities, attentive staff, located close to the airport terminals yet so solidly built that outside noise didn't enter the building or pool area. The bathroom is generously sized, with plenty of towels.
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Date of stay: August 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eugene N, Owner at Crowne Plaza Changi Airport, an IHG Hotel
Responded 2 days ago
Dear BelC0001, Thank you for this amazing review. It is wonderful to learn that the accessibility of our location, spacious guest room, modern amenities and attentive hospitality made your visit truly enjoyable. Once again, thank you for the recommendation. It would be our pleasure to have you back again soon. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the hotel is really fantastic. It contains many facilities and Shopping, Restaurants, Supermarket, etc are very close to the hotel. The breakfast buffet is simply huge The staff are also friendly especially a guy names Ekrem. he was always ready for help and gave valuable advises. Remark. the hotel is not smoker friendly as no rooms for them available
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eugene N, Owner at Crowne Plaza Changi Airport, an IHG Hotel
Responded 2 days ago
Dear mesheerh, Thank you for sharing this review following your visit. We are delighted to read your positive feedback on the hotel's location, breakfast and service efforts. Rest assured that your compliments will be shared with the team. We hope to have the opportunity of welcoming you back soon. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The most beautiful hotel, in a great location in changi airport, friendly staff. They made our stay extra special with a surprise cake & decorations in the room for our birthdays. They always go above & beyond for there customers i love this hotel & the service
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eugene N, Owner at Crowne Plaza Changi Airport, an IHG Hotel
Responded 5 days ago
Dear 856angharadr, What a delight to receive this glowing review! Thank you very much for the recommendation. Delivering True Hospitality has always been at the core of what we do; it is particularly encouraging to see that our service efforts and hospitality made your time with us extra memorable. We certainly look forward to welcoming you and your loved ones for another great stay soon. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disappointed, A bit dated, room could with a refresh but very clean and comfortable. Bar wasn’t open so had to sit in the restaurant for a drink ambiance not great so didn’t eat there went elsewhere. Work gong on so may explain why bar wasn’t open . Staff very helpful and friendly
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eugene N, Owner at Crowne Plaza Changi Airport, an IHG Hotel
Responded 1 week ago
Dear Alfey2017, Thank you very much for sharing a review of your experience. The team takes pride in providing positively memorable stays for our guests; hence it is disheartening to see that we had not delivered a perfect experience on this occasion. Please accept our sincere apologies for the inconveniences caused whilst the hotel undergoes a soft refurbishment to unveil a reimagined guest experience end of this year. On a brighter note, we are really glad to hear that our team members' service efforts were positive highlights of your time with us. We truly hope to have the opportunity to welcome you back for a seamless experience that our guests have come to expect from Crowne Plaza Changi Airport. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coming back to this hotel feels like home especially being attended by your great staff at reception, breakfast and especially Raymond! Thank you very much for the nice cake in our room and remembering our anniversary!!!!! As usual you made our stay once again great and comfortable!!!
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eugene N, Owner at Crowne Plaza Changi Airport, an IHG Hotel
Responded 1 week ago
Dear Mobile28751549924, Thank you for sharing this glowing review of your experience. It is a great pleasure to have you back and to receive your endorsement of the True Hospitality delivered by our team, particularly from Raymond, who is ever so warm and attentive with our guests. We will be sure to share your compliments with Raymond and the team. Thank you once again for your kind words. We very much look forward to your return soon. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$260 - US$310 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza changi airport, crowne plaza singapore
LOCATION
SingaporeSingaporeChangi
NUMBER OF ROOMS
563
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Claim Your ListingCROWNE PLAZA CHANGI AIRPORT, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 4,655 Photos (Singapore) - Tripadvisor
Frequently Asked Questions about Crowne Plaza Changi Airport, an IHG Hotel
Which popular attractions are close to Crowne Plaza Changi Airport, an IHG Hotel?
Nearby attractions include Changi Experience Studio (0.2 km), Jewel Changi Airport (0.2 km), and Butterfly Garden (0.3 km).
What are some of the property amenities at Crowne Plaza Changi Airport, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Changi Airport, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Changi Airport, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Changi Airport, an IHG Hotel?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Crowne Plaza Changi Airport, an IHG Hotel?
Conveniently located restaurants include Earle Swensen's - Jewel, CouCou Hot Pot Jewel, and TGM Japanese Korean Cuisine.
Are there opportunities to exercise at Crowne Plaza Changi Airport, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Changi Airport, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Changi Airport, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Changi Airport, an IHG Hotel?
The staff speaks multiple languages, including English, Chinese, Malay, and Filipino.
Are there any historical sites close to Crowne Plaza Changi Airport, an IHG Hotel?
Many travellers enjoy visiting Changi Beach (3.6 km), German Girl Shrine (7.1 km), and Johore Battery (1.2 km).