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Ascott Orchard Singapore

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Traveller (142)
Room & Suite (89)
Storyboard
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“paragon mall”(20 reviews)
“nice apartment”(3 reviews)
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What's included
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
Located in the most fashionable shopping destination in Singapore, Ascott Orchard offer guests an exclusive and smart living experience. The premium serviced residence is well suited for expatriates, business travellers and tourists as it is a few minutes’ walk from Orchard and Somerset...
Offers from Ascott Orchard Singapore
Offers & Announcements: 7 Days Advance Purchase
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Location and contact
11 Cairnhill Road Ascott Orchard Singapore, Singapore 229724, Singapore
Hotel website
17.9 km to Changi Airport
571 restaurants are within a 0.5 km radius
0.3 km from Orchard Road
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (205)
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Traveller rating
105
53
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7
10
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LanguageEnglish
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105
53
23
7
10
Show reviews that mention
All reviewsparagon mallserviced apartmentnice apartmentresidents loungewashing machinebedroom premier suitethe cafe downstairsgreat locationsmall kids playgroundbridge linkan extra pillowoven microwavemarks spencerbig fridgeeasily accessible to public transportapartment hotelstrong signal
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1 - 5 of 198 reviews
A TripAdvisor Member
2
Reviewed 4 days ago via mobile

Our first stay in Ascott Orchard was in 8/2017. We loved everything about the apartment - lay-out, design, space, the pool, closeness to mall and restaurant, etc. That’s why we come back again a year later. The apartment is still super convenient. We like the...More

Thank A TripAdvisor Member
Response from Cynthia L, Guest Relations Manager at Ascott Orchard SingaporeResponded 2 days ago

Dear Valued Resident, Greetings! We sincerely thank you for your valued support for our strategically serviced residence and for taking time to share your stay experience. We deeply regret to learn your recent stay with us lacked in comparison with your first stay with us...More

Hotel's Favourite
Reviewed 7 March 2018 via mobile

We are still at the hotel, and it’s been one of the best places we have stayed at around the Orchard Road area over the last 5 years (we are here at least once a year). We are at a 2 room suite and it’s...More

1  Thank pt79
Response from Cynthia L, Guest Relations Manager at Ascott Orchard SingaporeResponded 9 March 2018

Dear pt79, Greetings! Your friendly team at Ascott Orchard sincerely thanks you for choosing to stay with us and for taking time to share your stay experience on Tripadvisor. We are delighted your family and you are impressed with all aspects of your stay and...More

Reviewed 1 week ago via mobile

The apartment is strategically situated in a wondeful shopping location from where you may easily access Orchard Road either via main road or via Pragaon Mall link bridge in 5 minutes. I found the apartment to be quite spacious, clean, having comfortable bed and bathroom....More

Thank Saugata H
Response from Cynthia L, Guest Relations Manager at Ascott Orchard SingaporeResponded 1 week ago

Dear Saugata H, Greetings from your team at Ascott Orchard! Thank you for choosing our premier-luxe serviced residence and for your wonderful review on your stay experience with us. We are indeed thrilled to learn your lovely family and you had a comfortable stay and...More

Reviewed 1 week ago

The bed sheets had a huge period stain the night the cleaner came to change the sheets. I was not only disgusted but also shocked by what I thought was a higher class hotel/residential suite. Although I was shocked when I called in at 2am...More

1  Thank Midori H
Response from Cynthia L, Guest Relations Manager at Ascott Orchard SingaporeResponded 1 week ago

Dear Midori H, Greetings. We are truly sorry for the discomfort and disappointment caused to your family and you by the stained bed linens in the second bedroom of your apartment. We assure you our management is taking a very serious view into this matter...More

Reviewed 2 weeks ago

Been staying at this property for 7 or 8 times. Agree with other reviewer, terrible booking system. Front desk staff don't understand web booking system. Always web book directly for 3 adults which rate icludes extra bed but only once got extra bed already nicely...More

Review collected in partnership with this hotel
2  Thank SunnyLeona
Response from Cynthia L, Guest Relations Manager at Ascott Orchard SingaporeResponded 2 weeks ago

Dear SunnyLeona, Greetings. Thank you for taking the time to provide us with such a candid feedback of your stays at our serviced residence. We are truly sorry for the disappointment and discomfort caused to your family and you with regards to your reservations and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Wheelchair Access
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Business Centre with Internet Access
Concierge
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Restaurant
Details
Price range
US$195 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#84 Luxury Hotel in Singapore
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$195 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#84 Luxury Hotel in Singapore
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (142)
Room & Suite (89)
Pool & Beach (5)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mizslola88
25 April 2018|
AnswerShow all 3 answers
Response from passion s | Reviewed this property |
Its a pretty decent size
0
Votes
DrAshokGupta_Ldh
14 February 2018|
Answer
Response from brnrd_h | Reviewed this property |
Yes if I remember correctly as I did not use the them during the one night stay.
0
Votes
applefan
6 February 2018|
AnswerShow all 2 answers
Response from Mac A | Reviewed this property |
Yes I would say this is a suitable apartment for the elderly too.
0
Votes
Room Tips
"check bed sheets before you sleep"
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"check room for smell first.. stinking room"
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"Ask for a room facing the pool. They are quiet rooms."
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"Facility Floor at 4th Floor if one does not mind about view."
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