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Ascott Orchard Singapore

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Traveller (113)
Room & Suite (87)
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Overview
  • Excellent58%
  • Very good24%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Offers from Ascott Orchard Singapore
Offers & Announcements: 7 Days Advance Purchase
Offers from Ascott Orchard Singapore
Offers & Announcements: 7 Days Advance Purchase
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (186)
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99
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All reviewsparagon mallserviced apartmentbedroom premier suiteresidents loungegreat locationwashing machine dryersmall kids playgroundbridge linkan extra pillowoven microwavewonderful apartmentmarks spencernice kitcheneasily accessible to public transportthe cafe downstairsapartment hotell'occitane toiletries
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1 - 5 of 179 reviews
Reviewed 3 days ago

my room stinking of a dead rat. the smell come and go and was terrible. We calling the reception and they sending the people up and they said they will fix the pipe problem which make this smell. we call again reception to change rooms...More

3  Thank lingmindi
Response from Cynthia L, Guest Relations Manager at Ascott Orchard SingaporeResponded today

Dear lingmindi, Greetings! We are truly sorry for the disappointment and discomfort caused to you by the smell in your Suite and for our team’s inability to change your Suite due to our full-house occupancy situation. Please be assured our management is investigating into your...More

Hotel's Favourite
Reviewed 7 March 2018 via mobile

We are still at the hotel, and it’s been one of the best places we have stayed at around the Orchard Road area over the last 5 years (we are here at least once a year). We are at a 2 room suite and it’s...More

1  Thank pt79
Response from Cynthia L, Guest Relations Manager at Ascott Orchard SingaporeResponded 9 March 2018

Dear pt79, Greetings! Your friendly team at Ascott Orchard sincerely thanks you for choosing to stay with us and for taking time to share your stay experience on Tripadvisor. We are delighted your family and you are impressed with all aspects of your stay and...More

Reviewed 1 week ago

the hotel is very good clean staff is nice almost perfect but just one issue, my one years son old find a rusty needle on the living room floor and almost put it in to his month.the hotel need to be more careful about cleaning...More

Review collected in partnership with this hotel
2  Thank nodping
Response from Cynthia L, Guest Relations Manager at Ascott Orchard SingaporeResponded 5 days ago

Dear nodping, Greetings! Your team at Ascott Orchard sincerely thanks you for your valued support for our serviced residence and staying with us whenever you are in Singapore. We are truly sorry for the disappointment and regrettable dismay caused to your family and you on...More

Reviewed 1 week ago via mobile

Wonderful cozy stay at Ascott Orchard. The hotel reception was friendly, welcoming and fast at checking us in. The Studio Executive Room we booked, had all the necessities we need. There is a mini countertop with microwave (utensils provided), in any case if lazy, we...More

1  Thank Nora S
Response from Cynthia L, Guest Relations Manager at Ascott Orchard SingaporeResponded 5 days ago

Dear Nora S, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for taking time to share your stay experience at our premier-luxe serviced residence and for assuring us you shall be coming back to stay with us again. It is always such...More

Reviewed 1 week ago

It is very convenient as it is linked to the shopping center. It does take a bit of navigation to find the link though. Room size is slightly below average but the bed is very comfortable. The bathroom is very small as well but it...More

1  Thank sxght
Response from Cynthia L, Guest Relations Manager at Ascott Orchard SingaporeResponded 1 week ago

Dear sxght Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing to stay at our premier-luxe serviced residence for your recent business trip here and for taking time away from your busy work schedule to share your stay experience on Tripadvisor....More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Business Centre with Internet Access
Concierge
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Restaurant
Details
Price range
US$199 - US$479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#79 Luxury Hotel in Singapore
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$199 - US$479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#79 Luxury Hotel in Singapore
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (113)
Room & Suite (87)
Pool & Beach (5)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
DrAshokGupta_Ldh
14 February 2018|
Answer
Response from brnrd_h | Reviewed this property |
Yes if I remember correctly as I did not use the them during the one night stay.
0
Votes
applefan
6 February 2018|
AnswerShow all 2 answers
Response from Mac A | Reviewed this property |
Yes I would say this is a suitable apartment for the elderly too.
0
Votes
Don H
13 January 2018|
Answer
Response from Kermitto L | Reviewed this property |
Hi there, check in is 3pm and checo out is 12pm
0
Votes
Room Tips
"check room for smell first.. stinking room"
Read review
"Ask for a room facing the pool. They are quiet rooms."
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"Facility Floor at 4th Floor if one does not mind about view."
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"the rooms are very clean, everything in the room looks new"
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