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ibis Singapore on Bencoolen Hotel

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170 Bencoolen Street, Singapore 189657 Singapore
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Traveller (2056)
Room & Suite (1071)
Dining (235)

About

#143 of 688 hotels in Singapore
Location
Cleanliness
Service
Value
Ideal hotel location in Singapore next to Singapore shopping & business centers with a 5 to 8 minute walk to Bugis, Bras Basah, Bencoolen and Rochor MRT stations. TASTE Restaurant serves international cuisine and local Singapore dishes daily. Best Economy Hotel in Asia Pacific by TTG in 2009-12. Certificate of Excellence awarded by TripAdvisor in 2011-18. FREE WiFi access, international adaptors, USB chargers, free use of a bamboo bicycle and Reloadable EZ-link card.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Kids stay free
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Chinese, Malay
7410Reviews186Q+A100Room tips
Traveller rating
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Romeo S wrote a review Nov 2023
7 contributions2 helpful votes
I booked this hotel through hotel.com for reasonable room rate. Very good excellent breakfast, 10 min walk to Rocher MRT, 20 min walk to little India by MRT can reach any attractions in minutes. Room service and front desk staff very helpful and good. Room very tight small not enough room for your luggage. Bed sheets and pillow cases not very clean. Stayed 3 nights served the purposes. Have to get water from common cooler on floors no water bottles provided.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Serves the purpose if you are touring Singapore
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MalaysiaMinky wrote a review Oct 2023
Malaysia580 contributions128 helpful votes
From the sales director Linda to front desk personnel Shazilla, everyone made me feel so welcome each time I check in. There is even a nice gym with great view. Upgrade to premium floor you get free use of smart phone, welcome fruits, cookies, soft drink and even a beer. Room has everything even a king size bed They are so dedicated to customer service there is postal everywhere to answer to your needs within 15 mins! and we are talking about IBIS, not Sofitel or Swissotel category. They made all efforts to be environment friendly but does not compromise comfort of the guests Location is absolutely unbeatable with the MRT line direct to airport and being a foodie, there is no end to choice of great food all within walking distance.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bencoolen ibis, Other at ibis Singapore on Bencoolen Hotel
Responded 30 Oct 2023
Dear Guest, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. We will also share your other comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Audrey Loke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peter F wrote a review Oct 2023
Perth, Australia41 contributions7 helpful votes
Great location, bed and breakfast. Staff helpful, but need some Singapore maps in English. Close to Bugis street's plentiful shops and underground train stop. Bus stops right in front of hotel. Great 7 Eleven shop next door. Beware of the road works at this time, near the hotel.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Zack Aceman wrote a review Oct 2023
Singapore, Singapore4 contributions1 helpful vote
+1
Checked in and was assisted by Nass who gave a welcoming service. We received cookies and longans (i think?), but the cookies weren't enjoyable. The room although is outdated (the hotel was built in 2009 if I am not wrong), the housekeepers did a pretty good job as it is super clean compared to other outdated hotels like Grand Mercure Roxy. Only downside is that the toilet looks like a bomb shelter but as I do not spent most of my time in the toilet, it wasn't a big deal for me. Informed Nass that we were experiencing some issues with the chromecast and Alvin came promptly and was patient to assist us with it although it was around 9-9.30pm. Ordered mcd the following day for breakfast and I didn't receive maple syrup but Prabhu was super kind to provide us maple syrup. Dined at Taste for the second time and was served by Shafiq and Vicky. Tried the Miso Salmon and Ravioli Funghi Porcini along with twister prawns. Miso Salmon was super good, paired with their creamy mashed potato and veggies. Their salmon was cooked well, moist and the skin was prolly the best part! For someone who doesn't like fish skin, it didn't taste fishy like the smelly kind. Ravioli was not bad though it felt slightly boring cause you only taste the cream sauce. Not much flavour on it but the ravioli was very tender. Twister prawns were very boring too in my opinion, just prawn wrapped in popiah skin and it was oily. Since it was happy hour, we ordered quite a number of drinks and truly enjoyed most of it. Vicky gave such a pleasant and warm service, recommending drinks and even told me that since i like sweeter drinks, i may not like the tequini and i really didn't hahaha. We tried hurricane, bees knees, clover fizz, mango daiquiri but i think clover fizz was one of the best aside from their strawberry daiquiri. Their mango cream cake wasn't exactly that nice, felt mediocre but for $9.90, it was alright. Vicky was funny tho, she served it and told me "be careful, it's frozen" 🤣 Shout out to Arun as well for the late check-out. All in all, we'd definitely come back to stay here at Ibis Bencoolen and dine at Taste. Prices are affordable and the quality is superb too.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: When booking for a hotel stay, do not miss eating at the hotel restaurant and chat up with it's...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Loke Audrey, Other at ibis Singapore on Bencoolen Hotel
Responded 19 Oct 2023
Dear Guest, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. We take note of your feedback on the room and toilet. The hotel is undergoing planned refurbishment project progressively to better serve our guests. On food wise, we shall share to the manager concerned to look into these areas for improvement. We will also share your other comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Audrey Loke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Akosua Q wrote a review Oct 2023
Accra, Ghana1 contribution
We loved our stay here. I dropped a note when booking to let them know my husband’s birthday was coming up and they surprised us with a lovely cake on the day. Housekeeping was done daily and drinks and breakfast items were replenished each day. They also allowed us to check in early and check out late too. And also kept our bags for a short while after checkout since our flight wasn’t till evening. We’ll definitely stay here whenever we’re in Singapore. Lovely customer service
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Loke Audrey, Other at ibis Singapore on Bencoolen Hotel
Responded 26 Oct 2023
Dear Guest, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Audrey Loke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Love_Life_Sydney wrote a review Sept 2023
Sydney, Australia2303 contributions875 helpful votes
+1
Hotel rooms in Singapore are so expensive so to find a decent hotel, with easy transport access and food locations, at less than S$200 was a good deal. The compact room meets your basic needs, no fancy mood lightning or lovely artworks to grace the wall. It has clean sheets and towels, a small bathroom and pump pack amenities. There is a kettle, glass bottle for refills, small selection of tea and coffees, a small fridge and a room safe. Closet space is quite limited but it has an ironing board which I used as a luggage rack. No bathrobes but there were 2 pairs of complimentary slippers. It has usb ports and sufficient electrical points. The location is the best. Bugis St, Bencoolen and Rochor St MRTs are within walking distance. Behind the hotel is a massive night and day market, Albert Food Court has amazingly cheap hawker food. Turn right of the hotel and there is a 3 level OG department store. Further down is Little India. Turn left of the hotel at Fortune Court has lots of vegetarian food shops. Ya Kun Kaya, Killarney Coffee, Toast Box are all within these distances. Water is safe to drink in Singapore and they have a water fountain on my floor. Spend your money on food and experiences and stay cheaply at this hotel. I did not get an opportunity try their TASTE restaurant but I am sure they have lovely food. No complaints about the staff, friendly and professional. They even called a taxi for me to the airport.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bilal S wrote a review Sept 2023
Houston, Texas4 contributions
This is a great place! Location is great but the room is very small. There is no room service available. Overall it's ok and they were kind enough to hold my luggage after check out! It is a good hotel!!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anthony Fernando wrote a review Aug 2023
Dubai, United Arab Emirates39 contributions38 helpful votes
Good place good price Easy access to the city. All walking distance. Very close to the buggies junction. Food comers around you. Also walking distance to marina bay sands Cozy rooms. Easy checking and check out. Worth for the price. Quick getaway.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mjkc204 wrote a review Aug 2023
Ellenbrook, Australia38 contributions19 helpful votes
The IBIS was a neat and tidy hotel in line with the star rating. The staff on the front desk were super helpful and friendly. The hotel itself was in a great location from Orchard Road, Little India and had some local markets just behind it with the Bugis shopping malls. An atm and 7-11 was next door too.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Aung Nanda wrote a review Jul 2023
Dubai, United Arab Emirates3 contributions4 helpful votes
I stayed there for 7 days. It was a nice location. Seven eleven is next door. Easy access to the downtown and there was also a night market in the neighborhood. Room was nice. However I had to wait for a long time to check-in but overall experience was good.
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Date of stay: August 2022Trip type: Travelled on business
Room Tip: No toilet spray gun.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$140 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis singapore on bencoolen hotel singapore, accor singapore on bencoolen
LOCATION
SingaporeSingaporeVictoria / Rochor / Central Area/City Area
NUMBER OF ROOMS
538
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IBIS SINGAPORE ON BENCOOLEN HOTEL (S̶$̶2̶3̶6̶) S$157: UPDATED 2023 Reviews, Price Comparison and 2,359 Photos - Tripadvisor

Frequently Asked Questions about ibis Singapore on Bencoolen Hotel
Which popular attractions are close to ibis Singapore on Bencoolen Hotel?
Nearby attractions include Xcape Singapore (0.3 km), The Mind Cafe Mega (0.4 km), and Wildflower Studio- Cat Cafe x Art Jamming (0.4 km).
What are some of the property amenities at ibis Singapore on Bencoolen Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at ibis Singapore on Bencoolen Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at ibis Singapore on Bencoolen Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at ibis Singapore on Bencoolen Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to ibis Singapore on Bencoolen Hotel?
Conveniently located restaurants include The Mind Cafe - Mega Outlet, Man Fu Yuan, and The Lobby Lounge at InterContinental Singapore.
Are any cleaning services offered at ibis Singapore on Bencoolen Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ibis Singapore on Bencoolen Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ibis Singapore on Bencoolen Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to ibis Singapore on Bencoolen Hotel?
Many travellers enjoy visiting Battlebox (0.9 km), Fort Siloso (6.4 km), and Emerald Hill (2.5 km).
Is ibis Singapore on Bencoolen Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.