Stayed at the club level, really worth it with breakfast buffet, Virgin Active Club access and daily cocktails. But even without the club level, this is a super stylish hotel, very elegant, with fantastic service.
One of the best hotel you can stay in heart of Singapore. Rooms are top top quality. Modern , functional , and huge space. Housekeeping service is regular and nice. Nice pool area as well. 24 hours gym. Did not tried F&B so can’t comment. Highly recommended Hotel. Suitable for all needs
Close to chinatown. I had a very spacious room (luxurious room) and received the breakfast for free due to my status. The breakfast consisted of Asian and international dishes which were delicious. The cocktails in the bar were not that good; for instance the Negroni was only half filled.
Very nice hotel with modern and well equipped rooms. Good location for both business and tourism. Service is correct even if most of staff have so limited care and attention to guests that they could be replaced by robots ! Additionally as an All Diamond member I experience almost no recognition or special attention. Service could definitely be improved !
Although yet to stay (will update review follow our visit) the booking experience has been excellent, with both Diana and Myra going above and beyond to accomodate the booking needs of our family. They have set the bar high and deserve a pre-arrival shout-out. Looking forward to our visit in a couple of weeks! Kirsten
The swimming pool, gymnasium is excellent. Especially with 24hrs gym operation. Breakfast is supper with variety. Like it convenient for MRT station. Unfortunately no complimentary car park for hotel guests.
The Hotel now 3 years old is feeling the effects of covid and inexperienced management and staff. What was once a grand experience for us 3 years ago, now is suffering from inattention to guest's needs especially in executive lounges and suites. The breakfast and executive lounge once abundant with food and drink now rations out the biscuits for cheese by hand from the store in the kitchen. when drinks run out they are not replenished... so do not get there late. We had a watch go missing from our room and management brushed it off. Police reports and hotel reports were filled and all duly noted but nothing came of it. The general hotel manager could not even spare the 5 minutes to address our issue...very poor indeed. Needless to say we were very disappointed and doubt we will venture there again. Please note the hotel takes no responsibility for valuables which go missing from rooms so beware.…
The hotel is wonderful with good location upstairs (Tanjong Pagar station). Breakfast is nice and the staff was amazing and very happy. Room is nice with nice amenities and quiet atmosphere. I'm a platinum member from ALL and have upgrad and access at Club Millésime and Apero Chic
An outstanding 5 star hotel, located above Tanjung Pager Metro I have stayed at this hotel a number of times and all the rooms are large and very well designed and appointed. The staff are also very nice and extremely polite and helpful! A great place to stay
We booked 2 rooms for 17 nights as Accor Gold Plus members. Room 1 for grandparents/babysitters and Room 2 for a 9 week old and his working parents. The “baby” room was fully set up as requested with cot, bottle sterilising equipment and baby bath. A change table was also available. The servicing of the room was always available to work around baby sleeping times- thank you. Breakfast and club access was included for the oldie’s room. We chose this location for easy commute to work for both parents- 6 minutes for one, 10 for the other. The MRT is right underneath the building with super easy access. This is a new hotel and although mostly a business hotel, families are very welcome. The soundproofing between rooms is amazing- not a sound heard when the door is shut. A myriad of shops and eateries are underneath and within a few metres of the hotel, as are chemists and supermarkets. The hotel also has a long lap swimming pool and gym. The staff were always friendly and cheerful and all our small requests/questions attended to very efficiently. The only small criticism was that breakfasts could have offered more fruit. The breakfast staff were lovely and always came to check on “the baby”. In fact, they seemed genuinely disappointed the one morning we didn’t take him down! Thank you Sofitel for a magnificent stay and making us so welcome for our extended stay. When work dictates again, we will definitely be back.…