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Sofitel Singapore City Centre

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9 Wallich Street Sofitel Singapore City Centre Entrance via Peck Seah Street, Singapore 078885 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1304)
Room & Suite (446)
Dining (154)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 366 hotels in Singapore
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Welcome to Sofitel Singapore City Centre, a luxury hotel set in the heart of the central business district. Amidst the historic shophouses and tall skyscrapers of Tanjong Pagar and directly above the MRT station, discover our singular blend of French art de vivre and local sophistication. With elegant function rooms, a restaurant serving authentic French and refined Local Chinese cuisine, a tea lounge and bar and coffee bar, multiple fitness options and an outdoor pool, Sofitel Singapore City Centre is a magnifique setting for work, play and relaxation in the Garden City.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Laptop safe
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Luxury
Languages Spoken
Chinese, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
693Restaurantswithin 0.5 km
57Attractionswithin 0.5 km
735Reviews18Q+A68Room tips
Traveller rating
  • 577
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  • 28
  • 10
  • 13
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Popular mentions
rememr wrote a review Yesterday
Singapore, Singapore809 contributions200 helpful votes
+1
Throwback review before dine in ban. This was my 3rd or 4th stay at SSCC. Requested for twin room and front desk was able to arrange for one, even arranged a temporary room for us while we waited, appreciate the gesture. Room wise good as usual though I noted that the items in the room differ during stays. In fact I was surprised to see many interesting items during this stay: colouring book, bathtub reading stand, stationery box. Breakfast wise, first day was good, second day the menu got reduced. Across my stays, the menu gets less and less exciting but this is understandable during this covid period along with promotional rates. Even with less choices, I have to say the quality is still good. Lounge's evening cocktail is good enough though portions are small, we can request for additional items we like. It's nice that the lounge was also open for tea or coffee all day so that club guests can come down to relax and chill (note that this is before dine in ban). Swimming pool has good view, recommended to book in advanced. Overall 5 stars for the experience considering the promotional rate.
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Date of stay: June 2021Trip type: Travelled with friends
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Jacob wrote a review Jul 2021
13 contributions3 helpful votes
From Four Season, The W, Andaz, Fairmont, we now have the next 5 star hotel, Sofitel City Centre. Spent 7 nights in their 18th floor Prestige Suite. It's a nice suite, lovely open views overlooking tanjong pagar shophouses and beyond, dramatic skies at sunset. We felt it was worth paying for the upgrade over the standard king room. Really the lesson is how senior front staff members can ruin a guest experience: We instantly ran into trouble with a duty manager who repeatedly lied to us. That and two other interactions with senior staff members gatekeeping the pool and gym facilities made it seem like this hotel likes to play status games with guests. That's really my least favorite type of hotel, and such games usually only happen at lesser hotels who equate it with exclusivity. Lied about no rooms being available above 12th floor, randomly lied that we can only view suites after 6pm, lied that we would have to "downgrade" at some point later if we stayed longer, lied that someone amazingly just moved out of a suite at 8pm so now we can move into it. The casualness of all that really shows their front office culture... "Just lie to them, they're clueless, you won't get caught" Sounds awful right? It is. Why am I not giving them 1 star? Well the front office manager seemed sincerely attentive about the problems, they kindly refunded us the breakfasts that they never told us about, and I did quite enjoy the Prestige suite. I would have extended for the month, as I had inquired before arriving, if it weren't for the front office experience.
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Date of stay: July 2021
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mav68 wrote a review Jul 2021
Singapore, Singapore534 contributions103 helpful votes
+1
Stayed 2 nights at Sofitel City Centre. The location is second to none, smacked in the heart of CBD, next to the Tanjung Pagar MRT Station. The building is part of Tanjung Pagar Centre where Guoco Tower the tallest building in Singapore with 290m high is located, and Sofitel City Centre is adjacent to it. However, if you were to drive, car park redemption is not available as the car park is a shared facility amongst office tenants and residents. Having said that, with pandemic looming and the default mode of working place is home, there is no initiative from the hotel to negotiate with Guocoland if complimentary parking can be offered to overnight guests or at least some concessions. The carpark is pretty empty compared to pre-pandemic. The hotel is a little boutique style, and the main reception sits on Level 5 this is where bars and restaurants are located as well. My room is at 12th floor facing Maxwell. Forgot to request for a pool view but it is ok. Our room assigned was the entry level category based on our reservation.  No upgrade or whatsoever, we did not find out about their occupancy as well. As far as the standard, it is pretty similar to other 5 star luxury hotels in terms of luxury, amenities and comfort. It measures 38sqm for the entry level category, certainly not the biggest in town but sizeable enough. Nespresso Coffee Machine, TWG Tea and Lanvin Bathroom amenities to exude their 5 star hotel elements. The Swimming pool is located at 6th floor, a long lap pool with lawn and lush greenery in the surrounding. The temperature of the water is quite chill as it only catches sunlight when the sun is not blocked by the surrounding skyscrapers typically at 1pm to 3pm during this time of the year. Each guest can book the Swimming Pool slot for max of 90 mins. The Fitness Centre is closed due to Singapore heighten alert to curb Covid-19 spreading. Our package comes with dinner at the Raccine. It is an Asian dinner which comes with Thick Seafood Soup, Sweet and Sour Chicken, Stirfried Brocoli, Fried Rice and Sorbet. I wonder why the dessert is Western and not Asian? Very strange! If you wish to present a fusion twist, twist it all around and not just the dessert! Service was subpar. When the soup was served, his finger was in the soup, a Chinese in his 20s. I am concern greatly especially during the pandemic. A few of the wait staff including one with black jacket kept taking short cut whilst serving and he almost stumbled as he try to cross alley via the 4-seater leather upholstered chair. It is strange to see acrobatic stunt in a quite fine dining atmosphere. The table does not comes with Salt and Pepper and even when the food is served, they did not ask either. The interesting part is the serving of Sorbet. 2 Sorbet ice cream in one bowl but only 1 serving plate is served. Very illogical how the training was done. All cutlery was cleared including our soiled Serviette but no replenishment when the dessert is served. Unimpressive at all. There are lots of gigantic stuffed toys at the Bar and Public Area, served as a "social distancing" reminder to distant the guest how they should sit in the public area. Smart at the same time, and it looks great in its setting. There are 2 mini robots at the lobby as well to serve the guests, great for a city with labour crunch. Breakfast was a bento style, choices are Western, Asian, Vegetarian etc. Very limited and uninteresting. Perhaps the F&B and Operations Manager have forgotten dining is part of the "fun & excitement" during staycation. We just do not know why must they force you to choose Asian, Vegetarian, Western .... why can't it be "Creat your own Breakfast" and make your own degustation menu? Since the Western set comes with Hash Brown, Baked Beans, Srambled Egg, Sausages etc and Asian set comes with Rice, Fried Peanuts, Kueh, Spring Rolls, Fried Chicken etc,. Let the guest choose what they like and put it in Bento. Forget about Western or Asian .... Bento styled has already confined the creativity, why set more rigid rules to stifle the offering? The service at the hotel is cold and unwelcome though they speak well and professional in certain extend. In the hospitality industry, it is not just about efficiency, but "hospitable" and "service oriented" should take precedent. I do not feel it at all, compared to other 5 star hotels I have visited many in Singapore in the last 1.5 years due to border closure. The only one thing I can remember is the chambermaid Xu Qin from China. There were no housekeeping service in between nights but we requested for it. She knows we drink a lot of water, instead of replenishing 2, she generously put 4, also the shower gel and shampoo without us asking. Everything was perfect. It was our 20th Anniversary celebrations. We did not reveal to the hotel thinking we can create fun by our own creativity, only to find the hotel's modus operandi is so "corporate" like running a multi billion corporation so we ended with TV marathon instead. We travelled in and out the hotel more than 10 times during our 3 days 2 nights but not even one time we were greeted. You can whiz through ground level, go through 5th level reception without them noticing, change elevator to your room without any souls greeting you. The "security" at the ground level can double up as greeters but they treat all incoming guests as transparent. The reception is tucked away so they cannot interact with incoming, outgoing guest. The hardware is good, location is fabulous, but it is a hotel without soul.
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Date of stay: July 2021Trip type: Travelled with friends
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Joerg B wrote a review Jul 2021
1 contribution
Bonjour :) We had a fantastic time in Sofitel just before the additional semi-lockdown. Enjoyed the facilities, food options, check-in, room service and lovely hotel room (large bed, huge TV, bath tub…). Especially the Reservations Team was very friendly and helpful. Thanks to the whole Sofitel team.
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Date of stay: July 2021Trip type: Travelled as a couple
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Dan wrote a review Jul 2021
Singapore, Singapore570 contributions22 helpful votes
+1
-Relatively new hotel -Special thanks to Andrew and Ryan for the warm welcome. Andrew was friendly and hospitable in sharing knowledge of the property which contributed to the wonderful stay. Throughout my stay Andrew was always there and as always provided the warm hospitable service. -Room was spacious and had a great unblock Chinatown view. - Amenities are from Lavin which is a plus. -Cozy pool and large area to walk around. Only downside is the jacuzzi is closed and lacks of sauna / steam facilities. Would return again.
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Date of stay: July 2021
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PRICE RANGE
US$207 - US$419 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeDowntown Core/Downtown Singapore / Central Business District / Central Area/City Area / Tanjong Pagar
NUMBER OF ROOMS
223
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Frequently Asked Questions about Sofitel Singapore City Centre
Which popular attractions are close to Sofitel Singapore City Centre?
Nearby attractions include Tipple and Dram (0.5 km), Tea Chapter (0.4 km), and Yixing Xuan Teahouse (0.2 km).
What are some of the property amenities at Sofitel Singapore City Centre?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sofitel Singapore City Centre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Singapore City Centre?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sofitel Singapore City Centre?
Yes, parking is available to guests.
What are some restaurants close to Sofitel Singapore City Centre?
Conveniently located restaurants include Bar-Roque Grill, Chef's Table by Chef Stephan Zoisl, and Heart of Darkness.
Are there opportunities to exercise at Sofitel Singapore City Centre?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sofitel Singapore City Centre have an airport shuttle?
Yes, Sofitel Singapore City Centre offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Singapore City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Singapore City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.